Automounting removable storage doesn't always honour the utf8 mount option

Here go the hal messages got from ivman.

And here's what kde outputs to stout:

I have tried messing up with hal storage policies, but no luck so far kde seems as usual to silently ingnore them (

I confirm this. All my usb flash sticks mounts without "utf8" in kde 4.03 and therefore I have "?????.???" in filenames instead of russian characters.
In gnome everything works fine.

I just installed Kubuntu Hardy with kde4 and the same thing happens to me. I'm Brazilian and my external HD has lots of folders with accents in their names. When kde4 mounts them through "Recently plugged devices", the letters with accents become a funny "?" and I can't look inside that folder. If I manually mount it, works fine.

I've tried putting a new line on fstab so kde would use the options I put there, but in this case it's just not able to mount the drive. When double-clicking on it on "Recently plugged devices" Dolphin opens my home folder and the command mount shows that the drive hasn't been mounted.

Anyone knows any workarounds already? This is a really annoying bug... (if a bug at all, maybe I'm missing something...)

Thanks

Me, too. My USB flash disk has *lots of* Korean filenames, but I have to remount to see all Korean characters properly.

Confirmed with vfat utf8 external usb drives ( basic european utf8 ) and kde 4.1 beta

I have the same trouble with Russian letters. If I mount usb disk through hal:

$ pmount
Printing mounted removable devices:
/dev/sdb5 on /media/data type fuseblk (rw,nosuid,nodev,noatime,relatime,user_id=0,group_id=0,allow_other)
/dev/sdb1 on /media/disk type vfat (rw,nosuid,nodev,noatime,relatime,uid=1000,fmask=0022,dmask=0022,codepage=cp437,iocharset=iso8859-1,utf8)

and if through 'pmount'

$ pmount /dev/sdb5
$ pmount /dev/sdb1
$ pmount
Printing mounted removable devices:
/dev/sdb5 on /media/sdb5 type fuseblk (rw,nosuid,nodev,noexec,noatime,user_id=0,group_id=1000,default_permissions,allow_other)
/dev/sdb1 on /media/sdb1 type vfat (rw,nosuid,nodev,noexec,uid=1000,gid=1000,fmask=0177,dmask=0077,codepage=cp437,iocharset=utf8,shortname=mixed,quiet)

note: sdb1 is vfat, sdb5 is ntfs
what's differs: sdb5: fmask dmask codepage iocharset in the second try have other settings than ones in the first try

But I have some files on sdb5 and as you look there are not big difference between pmount output for this device, but if i mount through hal i can't see non-English letters at all. If i mount this disk through 'pmount' all works fine. I don't know does this bug appear on other file systems, but it's appear on ntfs.

I can confirm this! While it was possible to specify some mount options depending on the filesystem-type (like iocharset, shortname, etc) for removable media in KDE 3, I have not found any way to acchieve this in KDE 4 (using KDE 4.1 RC1 at the moment).
This is quite annoying! Mounting through pmount-hal instead of clicking on the device in the "Devices recently plugged in"-Widget yields the correct mount options...

c_t , I use KDE 3.5.9 (I was afraid of installing 4.*) but this trouble is here too.
When I used Kubuntu 7.10 (I don't remember which KDE version is there by default) there was no trouble like this.
Now I have Kubuntu 8.04 with last updates

zolle, in KDE 3.5.9 (latest 8.04) I can rightclick on the desktop-icon of a removable drive, select "Properties" and then select some options, like automounting, shortname-behavior and iocharset. Don't you have these options?

c_t , yes i do. Hmmm, I have never used this properties page before. I thought that it's a rubbish information and all what i desire i can get through command line & pmount. ;-) Changing information on this page is not affected my hdd (but it was mounted, so this behaviour is normal) And moreover, in previous version of Kubuntu i could merely click on a usb disk icon and HAL mounts it with no problem. So i did not look into this page because of lack of need. May be because of necessery of this page it was deleted? Am i right?

I am sure that usb disks mounting shall be made with UTF-8 codepage for compatibility.

I have this problem on an up to date intrepid with KDE4. Rather annoying issue....

This bug does NOT affect XUbuntu 8.04. Xubuntu is based on hal, too.

Can someone please check the XUbuntu hal settings and compare them to the KUbuntu hal settings? I think this way the problem should be solvable.

> This bug does NOT affect XUbuntu 8.04. Xubuntu is based on hal, too.

And it doen't affect ubuntu and kubuntu-kde3.
AFAIK xubuntu uses exo-utils to mount storage and ubuntu - gnome volumemanager, or such. This is not the matter of hal, but the way kde4 mounts the storage and the bug should be searched in the kde source.

Still appears in recently released kde 4.1

Moving to kdebase (new source package name in Intrepid)

Me too on Hardy with KDE 4.1 (USB-Stick with german Umlauts which works normal when using pmount).

Even tried KDE 4.1 on ArchLinux (which is pretty vanilla) - its the same there.

So this seems to be a bug from upstream.

Added URL for upstream bug. (There is a quick hack included for those willing to patch and build from source, but I didn't try it.)

Please vote there ! Hopefully it helps ;-)

This is for me an important bug.

It stopped me from using KDE, and sent me back to my Gnome Ubuntu desktop, please fix it soon.

Attached proposed patch from upstream bug report.

Seems to works good here on ArchLinux KDE 4.1.0. :-)

There is a non-hackish patch posted upstream. Could that patch be included in kubuntu builds ? That would be great.

Would anyone be so kind as to provide more detailed description on how to patch the system so we can still use KDE 4.1 while waiting for the definitive solution to come from the developers?

The patches (mount-utf8.patch and solid.patch at the KDE-bugs page) change a file named halstorageaccess.cpp, but I don't have that file in my file system. Do I have to install a src package? Which one? Do I have to recompile something? What? How? Just make; make install or is there more to it?

Sorry if I'm the only noob that doesn't understand what to do with the proposed patches. :)

Thanks!

It seems that this it is still not solved in KDE 4.1.2, available for Hardy. As indicated earlier in this thread, using pmount works. For your interest, below are some relevant lines taken from /etc/mtab when using pmount and Dolhpin:

pmount:
-----------
/dev/sdd /media/sdd vfat rw,noexec,nosuid,nodev,quiet,shortname=mixed,uid=1002,gid=513,umask=077,fmask=0177,dmask=0077 0 0

dolphin:
----------
/dev/sdd /media/music vfat rw,nosuid,nodev,uhelper=hal,uid=1002,codepage=437,iocharset=utf8 0 0

KDE is dead as long as this problem is not fixed. It is unbelievable for me that the last KDE update didn't include that fix - its like selling cars where the doors won't lock. OK, it is not the main function of the car - but who's going to buy it?

No one. Who is responsible?

Kenobi, this is a bug tracking system, not a blame tracking system. Stop whining and fix it yourself if you want this fixed. And for the car comparison: we are providing this car for free, we provide the construction plans for free, we even provide the support for free, and the majority of does it in their spare time.
Just so you know, I removed this bug from my todo list. Next time you should think about how appropriate your comment is, before posting it. Thank you.

in the transition from KDE 3.5 to KDE 4 someone made a little mistake. That's a fact. Maybe it is just a handful of lines that is missing. He did it in his freetime, and I appreciate all the work he put into KDE 4. But working on KDE 4 is not fun, it is a job where you have responsibilities, too. The community depends on him. Millions of hours have been put into KDE 4 by hundreds of people.

I don't say that the problem has to be fixed until next week or next month. But I think it is just fair for all the other developers who work hard to make KDE4 more popular through their programs, that the respective specialist does everything in his powers to track down the bug, and communicates to the others (WORK IN PROGRESS) or (JUST MARRIED, BUT NEXT MONTH I WILL).

If I could fix it, I would. But I'm not a specialist. If the developers don't take this responsibility, because they think that working for KDE is just fun, then KDE has no future. I would regret that.

This comment is meant to be productive criticism. Responsibility needs to be taken.

Just so you know, this is fixed in Intrepid (Kubuntu 8.10) beta. At least it works for me here and I did no patching (since I didn't know what to do - see my previous comment). I just kept updating the system until finally one day I gave it a shot again and it worked.

Hey, Vítor Souza!

Thanks for these great news. I'm going to check this as soon as I can get the beta (will have to wait due to slow internet connection).

Can anyone else confirm this? If there are two more confirmations or so than this bug can finally be marked as fixed.

It works for me in the same way Vítor described. Take a look at the corresponding discussions in the KDE bug tracking system (http://bugs.kde.org/show_bug.cgi?id=161588, http://bugs.kde.org/show_bug.cgi?id=161673). This "bug" seems to be fixed, at least partially, in KDE 4.1.2.

I see. That's good to hear. But does it also work for USB drives with vfat file systems where folders were created on a Windows machine (e.g. Jérome) and later accessed on a kubuntu machine? The problem is that dolphin apparently always mounts the file system with iocharset encoding, whereas pmount respects the encoding of the system (i.e. what is configured in /etc/default/locale).

I put a 128 MB USB pen drive in a notebook with Windows Vista, asked to format it using FAT and then created a folder called "Avião Rápido". It was the first Portuguese expression that I could think of that included a tilde, a blank space and an accent in the name. :)

Removed it, plugged in my notebook with Kubuntu Intrepid (8.10) beta and the Devide Notifier popped up. I cliked in the devide and it opened Dolphin, showing the folder correctly, no weird characters. No problem at all...

Sorry for the typo:

devide -> device

Since it happened twice, I can only conclude that there is a bug in my brain now :)

Cool. I've downloaded the latest kubuntu 8.10 beta and I will try this on VMWare (probably tomorrow or so). To be continued.

Just an update. I downloaded kubuntu untrepid 8.10 and installed it in VMWare. After upgrading and dist-upgrading everything seems to work. I have tested this with my Trekstor Vibez MP3 player containing a folder "Café del mar" and it does not show any strange characters in Dolphin. This is good!
I was just wondering if this could be solved in 8.04 as well, as this is still my main OS on the desktop and I have no intentions (yet :) ) to upgrade to 8.10.

Probably not. The fixes were made to a component that didn't exist back in KDE3. :(
You could always install dolphin-kde4 from the Kubuntu KDE4 ppa for use in Hardy. That way you don't have to install all of KDE4 and you don't have to upgrade to Intrepid.

Anyway, closing as fixed since a fix has been made for Intrepid.

I _am_ running KDE 4 on Hardy. And I am not running any KDE 3 applications, unless they don't exist for KDE 4 yet. And I _am_ following the debs provided by ppa. So why doesn't this work then.