[HP ProBook 6440b] Ubuntu 10.04 random freezes

Bug #585765 reported by florianr
656
This bug affects 137 people
Affects Status Importance Assigned to Milestone
Linux
Invalid
Undecided
Unassigned
linux (Ubuntu)
Invalid
Medium
Unassigned
Nominated for Karmic by Shrini
Nominated for Lucid by Montblanc
Nominated for Maverick by OhBehave!
xorg-server (Ubuntu)
Invalid
Undecided
Unassigned
Nominated for Karmic by Shrini
Nominated for Lucid by Montblanc
Nominated for Maverick by OhBehave!

Bug Description

Hello,

on my new laptop, a HP ProBook 6440b (with Core i5 and a plain Intel Chipset, 4GB RAM) I get randomly freezes of the whole system. I can't reproduce that, what means I don't know a aplication or usage of the system making it freeze. sometimes I have uptimes of a day, without freeze and sometimes it freezes right after booting the system.

I found out, that sometimes the MagicSysRQ (R-E-I-S-U-B) works and let me shut down the system, sometimes not. I don't know what makes that difference. In the system log I can't find any unusual entries. But I foun that the system log is still runing, so shuting down the wifi with the notebooks hardware switch for example is logged. Also the Wifi network connection to my router is not interrupted.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-22-generic 2.6.32-22.33
Regression: No
Reproducible: No
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: florian 1689 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd4900000 irq 17'
   Mixer name : 'Intel G45 DEVIBX'
   Components : 'HDA:111d7603,103c1722,00100202 HDA:11c11040,103c3066,00100200 HDA:80862804,80860101,00100000'
   Controls : 23
   Simple ctrls : 14
Date: Wed May 26 11:03:07 2010
EcryptfsInUse: Yes
Frequency: Once a day.
HibernationDevice: RESUME=UUID=24088f3d-7be1-4efd-a05a-d1fac42086df
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
MachineType: Hewlett-Packard HP ProBook 6440b
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=ac1bccdd-e231-45c3-bfde-991ae9549f0f ro quiet splash
ProcEnviron:
 LANG=de_DE.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34
SourcePackage: linux
dmi.bios.date: 01/27/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CDD Ver. F.04
dmi.board.name: 1722
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 29.2B
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68CDDVer.F.04:bd01/27/2010:svnHewlett-Packard:pnHPProBook6440b:pvr:rvnHewlett-Packard:rn1722:rvrKBCVersion29.2B:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 6440b
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
florianr (florianr-gmx) wrote :
Revision history for this message
florianr (florianr-gmx) wrote :

I found this entry in the ubuntuforum, affecting this bug (at least partial other users describe the symptomes I found). But I think it is important to make a difference betweens users system wide freezes and freezes that only affect the mouse and keyboard.
http://ubuntuforums.org/showthread.php?t=1478787

Revision history for this message
Igor Wojnicki (wojnicki) wrote :

I experience system wide freeze: Compaq Presario r3065us, P4 mobile, ATI 9200.

I use LiveCD, not being too brave to install an unstable OS.

The funny thing is that if I boot the system in the single mode ('init S' kernel option), drop to the root shell and start XOrg by calling startx, there are no hung ups.

If I boot the system in multi mode - it hangs in approx. 1 minute.

So, I'd guess that it's not the XOrg's fault, but the kernel's. I wonder if anyone can try the karmic kernel, and see if it works or not.

Revision history for this message
thecityofgold (simon-haighmail) wrote :

Consistent system freezing since installing Lucid. I've been through many of the fixes described in various forum threads and no joy. It happens randomly and results in a blank screen and total system lockup. A hard reboot is the only answer.

I've tested other OS's (Puppy and Fedora) and no such problem. Nothing in logs.

Asus M4A78LT-M. AMD RS780L. AMD Athlon 2 X3 435. integrated ATI 760G (Radeon 3000)

Revision history for this message
kai@perfectreign.com (kai-perfectreign) wrote :

In my testing of this, I found that xorg will show 100% utilization. I can ssh into the system (but not vnc) when in this state. I can issue commands such as /sbin/halt or reboot.

The issue will occur after sometimes one minute and sometimes after several hours.

I was using ext4 as the file system. I've since backed off to Ubuntu 9.1 and have not experienced this behavior.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi florianr,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Igor Wojnicki (wojnicki) wrote :

According to StuartN (see: http://ubuntuforums.org/showthread.php?t=1478787) using 2.6.33 mainline kernel solves the problem. However jonolumb still experiences freezes (far less ofthe though).

There is an interesting thing with the recovery/single mode. According to bdcalvert and me, It seems that if booted in single/recovery mode, there are no freezes (or at least the're far far far less frequent).

Revision history for this message
Igor Wojnicki (wojnicki) wrote :

Still i'm not sure is this is a kernel or xorg issue....

Revision history for this message
florianr (florianr-gmx) wrote :

I am still testing the upstream kernel, running until now without any freeze. But that doesn't mean anything, because the freezes appeared randomly. Also with the main kernel I had some days without freezing. I will report the result of upstream testing tomorrow.

Revision history for this message
florianr (florianr-gmx) wrote :

Ok, I now had two freezes shortly after an other.

Things changed a little, for now I had two freezes, where only the keyboard and screen was frozen but I could still move the mouse around on the screen but without the possibility to klik anything. But that kind of freeze is also reported in the forums thread I posted above.

tags: removed: needs-upstream-testing
Revision history for this message
florianr (florianr-gmx) wrote :

btw: I have no blank screen, I have just a frozen screen, showing the desktop image without any change and not reakting on any keyboard input ot mouse klik action. A blank screen may indicate a different problem.

Changed in linux (Ubuntu):
status: Incomplete → Triaged
tags: added: kernel-graphics kernel-needs-review
Revision history for this message
databubble (phil-linttell) wrote :

Hi Florian,

I agree, my bug (586901) is a duplicate of yours - thanks for catching it. However, I would say kai's problem in the above comments is different, as I've never been able to ssh in after a freeze, and I gather you haven't either.

I see the exact same behaviour as you under the upstream kernel.... freezes where I can still move the mouse, but otherwise the same.

Hard for me to see it being graphics related, as I can still experiences freezes from a text console with X shut down (but with the system still under heavy load.)

Do you have VirtualBox installed?

Revision history for this message
florianr (florianr-gmx) wrote :

Hmm yes I have VirtualBox installed but not using it at the moment, should I give it a try removing it? I can't imagine that VirtualBox without running affects the system in the way it happens here ...

Revision history for this message
Tech2010 (technologyresearch2010) wrote :

I believe I see both of these conditions on the Intel dual-core Atom N330 motherboard.

I have a monitor with both DVI and VGA inputs. The board in question uses the VGA input. Fairly frequently, when I switch from DVI use back to VGA use, the screensaver is active. But the system is frozen. Pressing the CAPS LOCK key does not light the caps-lock light on the keyboard. The mouse does not work. At first, I thought USB was dead, but I cannot ssh to the box and a ping after that results in the report the system id down. A front-panel reset is all that revives the system. This is not new with 10.04, but seems very frequent with 10.04 now.

A second observation of a different scenario is that at times I seem to be unable to use the keyboard, nor can I use the mouse "inside an application window", but I can use the mouse to launch new applications. If I select the System Monitor, for example, it will launch, but I cannot select a specific process. However, I beleive that when I used a right-click, things started working again (memory foggy - it was late).

Most, but not all, of my lockups involve Thunderbird email being active, but not all. I also had VirtualBox installed, until I read this thread moments ago. Also, on a probably-unrelated sidenote, I use a ReadyNAS NAS unit. At some point, once of my systems, possibly this one, started waking the ReadyNAS every few minutes. I don't know if the nfs driver is doing something strange on this host, but that was not the normal ReadyNAS behavior on a system that was sitting idle.

Revision history for this message
Muhfi Asbin Sagala (moehfi) wrote :

I'm experience this bug too. As same as florianr, my screen is freeze. Sometimes my mouse (and keyboard maybe) stil can move, sometimes it doesn't. If mouse (and keyboard) still can move, Magic SysRq+REISUB works. But, if it doesn't move, Magic SysRq+REISUB not work at all.

Revision history for this message
G. Steel (germsteel) wrote :

Fresh install from desktop CD 10.04; Intel E2200 cpu, ECS 945GCT-M 1333 v.3 motherboard, ide cd, SATA HD, Intel GMA950 graphics, trendnet gigabit PCI ethernet card.

Symptoms: Same as other reports. Screen freezes: no mouse or keyboard. Pressing capslock does not turn light on or off. Update manager continues to download. Did 3 hard resets in 20 minutes. No previous problems running 8.10 or Suse SLES 10 SP2.

Deleted Ubuntuone to no avail. Hopefully somebody will come up with something. Might wind up backing off to 9.10.

Cheers,

  G. Steel

Revision history for this message
databubble (phil-linttell) wrote :

I removed virtualbox-3.2 just to eliminate outside code from the kernel, and because I saw a higher frequency of freezes with virtualbox running. System still froze with virtualbox removed.

Also tried going back to 2.6.32-21-generic, and still had the freezes. Three freezes so far today, with the system lightly loaded. Tried doing a DVD rip last night, and the system froze within seconds of starting the DVD rip.

Ran memtest for an hour.... no issues. Will try to run it overnight later in the week.

Revision history for this message
florianr (florianr-gmx) wrote :

Sugestion: Set importance to HIGH! This bug seems to affect quite a lot users and needs urgent review. Losing data is given risk.

Revision history for this message
databubble (phil-linttell) wrote :

Priority should be at least high. I experienced over a dozen crashes last night, as I tried various kernels. Finally my system wouldn't boot anymore - just a grub> prompt, and no menu. (I think, because the system froze while I was installing an old kernel/headers.) Took me about 3 hours to figure out how to get it working again (complicated by my booting from software RAID, and by the fact that for some reason grub2 was never installed, and there was no grub menu on either boot disk).

Apart from the hours/days of lost time, now I'm quite nervous about losing data as well. I want to help improve the distribution, but I need a stable system.... will probably have to revert to karmic on the weekend.

Revision history for this message
thecityofgold (simon-haighmail) wrote :

Tons of crashes still and I agree priority should be high.

If I'm playing music when the crash occurs I sometimes get as much as 5 seconds of stuttering. The same chunk of audio (length perhaps half a second) will play repeatedly several times before black screen of death. On the basis of this the root problem must be to do with disk I/O cache imho..

Revision history for this message
databubble (phil-linttell) wrote :

I've had the same behaviour while playing audio... a few seconds of audio playing over and over again, and no other response from the system (except possibly ping...didn't check that when it happened.)

If it's related to disk I/O... I boot from a RAID-1 EXT4 root file system, assembled from 2 x 1TB SATA II drives. The only other FS is an EXT4 filesystem on a 1.5TB SATA II drive used for MythTV recordings.

Revision history for this message
databubble (phil-linttell) wrote :

Okay, some progress. I was on a screen showing the System Monitor and some processor load widgets when I experienced my most recent "freeze". The System Monitor window went blank, but I could still move the mouse, and I could the processor load widgets kept running.... I could see that both cores had gone solidly to 100%. I clicked on the desktop icon for konsole.... about 5 minutes later, I got a pop up message saying that the application couldn't be started. I let the system continue to run for almost 20 minutes... the mouse and keyboard froze, however the system still responded quickly to external pings, and there was regular flashing of the disk activity light.... which I believe was from an HD-PVR recording to a separate drive that was in progress at the time of the freeze.

So, it's not a "real" freeze... something is stealing 100% CPU time, such that you can't even toggle numlock on the keyboard. The kernel is still alive.... responding to networking pings, and the HD-PVR driver is still taking data from USB and storing it to disk.

So, I started hunting logs from the time of the freeze. The attached kern.log shows what happened during that very busy period. The following message seems to have been the start my systems "flash forward" ;-) .... more info in the log.

Jun 1 14:25:04 family kernel: [52468.400821] BUG: soft lockup - CPU#1 stuck for 61s! [soffice.bin:6615]

Revision history for this message
databubble (phil-linttell) wrote :

Me again. ;-) Checking my old logs further, I found 92 incidents of "BUG: soft lockup" from a variety of processes (kswapd, soffice.bin, mythbackend, firefox-bin, soffice.bin). In each case, the CPU (sometimes CPU#0, sometimes CPU#1... I only have two cores) is stuck for a reported 61s.

Googling "lucid BUG soft lockup 61s" reveals 100's of threads and dozens of related bug reports... not just ubuntu, either. Some suggesting it's KMS related, and that "nomodeset" in the kernel boot options is a possible work around. Will give it a try and report back.

Revision history for this message
databubble (phil-linttell) wrote :

Well...so much for that theory. nomodeset did not stop the lock-ups for me. Did not get a soft lockup message this time, but I may have rebooted before it was written to the log.

Revision history for this message
florianr (florianr-gmx) wrote :

May be I did reboots to fast too, I don't have any soft lockup messages in kern.log

Revision history for this message
Nomax (nomax) wrote :

From bug #569011:

It happens on a Compaq Deskpro ENL/P866 here. It's a Pentium III 866Mhz with an Intel 815 chipset and an Nvidia graphic card.

The system freezes randomly and Ctrl-Alt-SysRq-B is the only way to reboot.

It happens:
- with kernel 2.6.32-22
- in GUI

It DOESN'T happen:
- with kernel 2.6.31-21
- in text mode (tty)

Just tested with mainline kernel 2.6.34 #020634 and no freeze happens anymore.
Unfortunately, I'm stuck in 1600x1200 at 60Hz on 17" CRT with this kernel making the PC hardly usable for a long time.

Revision history for this message
kai@perfectreign.com (kai-perfectreign) wrote :

Just a reminder that I was often seeing 100% utilization in top from xorg. Sometimes after a few hours sometimes after only a few minutes. Having Namoroka/Firefox running or not didn't seem to matter...

http://ubuntuforums.org/showpost.php?p=9347730&postcount=192

I was always able to login into the system from another machine through ssh and issue a shutdown command.

Revision history for this message
liamdawe (liamdawe) wrote :

I also have this issue, it can range from having nothing open and simply moving the mouse, to doing hours of work and it freezes.

It has happened for me since Jaunty and no one can seem to pinpoint what it is.

Revision history for this message
Tech2010 (technologyresearch2010) wrote :

It is probably not definitive but I have not had a freeze since I removed VirtualBox OSE from the system four days ago. I have intentionally left Thunderbird running, randomly checking remote email accounts. I'm am encouraged but not yet convinced.

Revision history for this message
James Clemence (jvc26) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes
Download full text (3.7 KiB)

I don't have virtualbox installed, so that's not related to my issues, still getting frequent freezes, not happening with upstream.

J

Sent using BlackBerry® from Orange

-----Original Message-----
From: Tech2010 <email address hidden>
Date: Thu, 03 Jun 2010 02:51:19
To: <email address hidden>
Subject: [Bug 585765] Re: Ubuntu 10.04 random freezes

It is probably not definitive but I have not had a freeze since I
removed VirtualBox OSE from the system four days ago. I have
intentionally left Thunderbird running, randomly checking remote email
accounts. I'm am encouraged but not yet convinced.

--
Ubuntu 10.04 random freezes
https://bugs.launchpad.net/bugs/585765
You received this bug notification because you are a direct subscriber
of a duplicate bug.

Status in “linux” package in Ubuntu: Triaged
Status in “xorg-server” package in Ubuntu: New

Bug description:
Hello,

on my new laptop, a HP ProBook 6440b (with Core i5 and a plain Intel Chipset, 4GB RAM) I get randomly freezes of the whole system. I can't reproduce that, what means I don't know a aplication or usage of the system making it freeze. sometimes I have uptimes of a day, without freeze and sometimes it freezes right after booting the system.

I found out, that sometimes the MagicSysRQ (R-E-I-S-U-B) works and let me shut down the system, sometimes not. I don't know what makes that difference. In the system log I can't find any unusual entries. But I foun that the system log is still runing, so shuting down the wifi with the notebooks hardware switch for example is logged. Also the Wifi network connection to my router is not interrupted.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-22-generic 2.6.32-22.33
Regression: No
Reproducible: No
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: florian 1689 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd4900000 irq 17'
   Mixer name : 'Intel G45 DEVIBX'
   Components : 'HDA:111d7603,103c1722,00100202 HDA:11c11040,103c3066,00100200 HDA:80862804,80860101,00100000'
   Controls : 23
   Simple ctrls : 14
Date: Wed May 26 11:03:07 2010
EcryptfsInUse: Yes
Frequency: Once a day.
HibernationDevice: RESUME=UUID=24088f3d-7be1-4efd-a05a-d1fac42086df
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
MachineType: Hewlett-Packard HP ProBook 6440b
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=ac1bccdd-e231-45c3-bfde-991ae9549f0f ro quiet splash
ProcEnviron:
 LANG=de_DE.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34
SourcePackage: linux
dmi.bios.date: 01/27/2010
dmi.bios.vendor: Hewle...

Read more...

Revision history for this message
databubble (phil-linttell) wrote : Re: Ubuntu 10.04 random freezes

I had a freeze during the night, with the last message that was written kern.log:

Jun 3 01:21:47 family kernel: [13403.676449] do_IRQ: 0.177 No irq handler for vector (irq -1)

Examining the log more closely, I've had four freezes in the last 24 hours... in each case, there are between 1 and 4 incidents of "No irq handler for vector (irq -1)" in the log just before the freeze. In one case, the message was followed by the "CPU soft lockup" message just before the freeze.

However, there are a few incidents of "No irq handler for vector (irq -1)" which did not result in a freeze. And, I've had freezes just after the the "CPU soft lockup" message, where the "No irq handler" message didn't appear.

So, while neither "No irq handler" nor the "CPU soft lockup" message may be the smoking gun, there is at least the stench of gunpowder nearby.

This is back on the current lucid kernel 2.6.32-22-generic.

Revision history for this message
Spindoctor (m2m) wrote :

Hi!

I'm also affected by this very annoying bug.

I run Ubuntu 10.04 (updated from 9.10) with an old Athlon XP 2500 on an Asus a7n8x deluxe mainboard. My graphic device is an ATI Radeon 9200 SE.

However, I think I can reproduce this bug as my system freezes almost anytime I run Thunderbird.

Revision history for this message
Tech2010 (technologyresearch2010) wrote :

For my system, last night's kernel reintroduced the bug. The kernel before did not have it.

Ubuntu 10.04 LTS, kernel 2.6.32-22-generic freezes.
Ubuntu 10.04 LTS, kernel 2.6.32-21-generic does not.

Your mileage may vary.

With -21 I was able to go five days without a freeze.
With -22, I have five (5) freezes while using the system on one night.

Revision history for this message
databubble (phil-linttell) wrote :

I had 3 freezes yesterday. In each case the last entry in kern.log was:

do_IRQ: 0.189 No irq handler for vector (irq -1)
(Sometimes the number is 0.175, 0.177).

(Interestingly, there have been no instances of the "BUG: CPU soft lockup" messages in the last two days.

I ran a memory test overnight and it was clean.

I also tested kernel 2.6.31-02063112-generic, 2.6.34-020634-generic, 2.6.35-020635rc1-generic today. All of these froze.

In exasperation, I booted this morning with "noapic nolapic acpi=off" on the grub kernel parameters with current 2.6.32-22-generic. This disables all power management (as I understand it), such that my system is running full-out all the time.

The system has been running solid ever since. Even with torture testing it with a DVD rip in Handbrake, Virtualbox, MythTV recording and commercial flagging, an h264 transcode, and Amarok playing.... all running simultaneously. The DVD rip alone would have been enough to lock the system up within a few minutes without "noapic nolapic acpi=off".

This is not desirable work-around, or a long-term solution, but it at least lets me work for the moment, and allows me to continue helping debug rather than reverting back to karmic.

To re-iterated: this system has been working fine for over a year with karmic and jaunty, with power management. This is a regression with Lucid, and the issue is present with upstream kernels as well.

It would be very nice if someone could assign a more appropriate "High Priority" to this issue and we could get some attention from some devs before this bug report becomes a confused with too many un-related freezes.

Revision history for this message
Tech2010 (technologyresearch2010) wrote :

Here's what happens when the system does NOT freeze but the keyboard doesn't work inside any applications:

Jun 5 17:23:13 ATOM2 kernel: [15972.360061] hub 2-0:1.0: port 1 disabled by hub (EMI?), re-enabling...
Jun 5 17:23:13 ATOM2 kernel: [15972.360073] usb 2-1: USB disconnect, address 2
Jun 5 17:23:13 ATOM2 kernel: [15972.704030] usb 2-1: new low speed USB device using uhci_hcd and address 4
Jun 5 17:23:14 ATOM2 kernel: [15972.908629] usb 2-1: unable to read config index 0 descriptor/all
Jun 5 17:23:14 ATOM2 kernel: [15972.908640] usb 2-1: can't read configurations, error -71
Jun 5 17:23:14 ATOM2 kernel: [15973.020048] usb 2-1: new low speed USB device using uhci_hcd and address 5
Jun 5 17:23:14 ATOM2 kernel: [15973.198530] usb 2-1: unable to read config index 0 descriptor/start: -71
Jun 5 17:23:14 ATOM2 kernel: [15973.198538] usb 2-1: chopping to 0 config(s)
Jun 5 17:23:14 ATOM2 kernel: [15973.206529] usb 2-1: string descriptor 0 read error: -71
Jun 5 17:23:14 ATOM2 kernel: [15973.206765] usb 2-1: no configuration chosen from 0 choices

This continues on until you reboot.

Revision history for this message
julius (jybumaat-gmail) wrote :

Guys, i just found a solution on how to end the random freezing problem in Ubuntu 10.04. I have tried disabling the Visual Effects a.k.a. Compiz by going to Preference - Appearance - Visual Effects, then check the None button. Thats how I did with my system and there are no more random freeze. The bad thing is that there are no more visual effects but I can live with the Metacity features in Gnome. My system works faster, now that I turned off Compiz.

Revision history for this message
James Clemence (jvc26) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes

On 06/06/10 15:24, julius wrote:
> Guys, i just found a solution on how to end the random freezing problem
> in Ubuntu 10.04. I have tried disabling the Visual Effects a.k.a.
> Compiz by going to Preference - Appearance - Visual Effects, then check
> the None button.

I still get freezes with Compiz on or off unfortunately. Cheers for the
heads up though, it might help others - that suggests that there is a
cause of freezing courtesy of compiz - might be a place for another bug
report.

J

Revision history for this message
cgerman77 (cgerman77) wrote : Re: Ubuntu 10.04 random freezes

I disabled proprietary nvidia drivers in Ubuntu 10.04 and Visual Efects changed to None. For now, it is working fine. Let us see what happens in the next hours.

Revision history for this message
databubble (phil-linttell) wrote :

Just so we don't get too many unrelated freezes being tracked in this thread... the symptoms characterized by florianr were:
- issue was NOT present prior to 10.04
- intermittent system-wide freezes
- frozen image on screen, showing the desktop image without any change and not taking mouse/keyboard actions
- sometimes MagicSysRQ (R-E-I-S-U-B) works, sometimes not.
- system log is still active for some time after the freeze appears to happen
- system logs do not contain any obvious/consistent message that identify the cause of the freeze
- issue is STILL present testing with upstream kernels (except that you may be able to continue moving the mouse or a period of time)
- not a memory issue
- system stays connected via wireless (if using wireless)
- issue appears on very different hardware (intel CPU and. AMD,; intel video and nVidia),
- not related to a specific desktop (gnome and kde) or a specific application (e.g. virtualbox, firefox, etc.)

From my own observations:
- a freeze can be provoked by running processes with high CPU (and possibly disk I/O) such as with handbrake
- I've been able to prompt freezes with no desktop or X server running.... although I don't know if florianr can confirm this on his system. As such, I doubt the problem can be compiz or xorg related (although, note that it may be processor load related, as as such something like compositing could make a system more likely to freeze)
- I can eliminate freezes by booting with kernel parameters "noapic nolapic acpi=off"

florianr, so we can see whether we're still dealing with the same bug or not, could you please verify:
- your system still responds to pings when "frozen" (and you can't ssh in)
- your system doesn't freeze if you boot with kernel parameters "noapic nolapic acpi=off"

Others, if your symptoms are different from those above, you may want to start a new bug report.

Revision history for this message
mudcat (chrishopp) wrote :

I have Lucid installed on three PCs. Here are the devices and status:

1. ThinkPad T41p
ATI FireGL (128 MB); Compiz enabled
Version: Lucid 32 bit upgraded from Karmic via Update Manager
Status: stable

2. ThinkPad T42
ATI Mobility Radeon 7500 (32 MB); Compiz enabled
Version: Lucid 32 bit; fresh install
Status: random freezing; always freezing at blank screensaver; freezing usually on Firefox or Chromium; freezes tend to be clustered (suspect possible issue with certain web sites which may be reloaded after hard reboot); this laptop was stable with Karmic and openSUSE 11.2 - no hardware issues are suspected

3. Custom Desktop (Intel Pentium D 805)
ATI Mobility Radeon 9600 (256 MB); Compiz enabled
Version: Lucid 64 bit; fresh install
Status: stable

I have scoured various blogs and forums and tried every suggestion I could find to stabilize the T42, including:
a. Custom xorg.conf
b. radeon.modeset=0 in GRUB (also tried nomodeset)
c. Set screensaver to other than blank screen (the laptop would still freeze at some point after the screensaver kicked in)

Initially, I thought that some changes had made a difference. However, the randomness of this issue can make a one hour freeze-free session seem like an improvement. Soon enough, though, I would find the system locking every two minutes, five minutes, ten minutes, etc.

However, I think I have finally found a solution without downgrading to Karmic: I had seen where some users with Intel graphics cards had experienced success downgrading the kernel to linux-image-rt (2.6.31.10.12). While I certainly don't have a need for a real time kernel, this was the only kernel in the default Ubuntu Lucid repositories that was based on 2.6.31 and not 2.6.32. I didn't want to go with a nightly build or PPA. I wanted to stick with the stock repo, if possible. Sure enough, I've been operating nearly two full days without a lockup. The screensaver kicks in appropriately and comes out of screensaver mode (which the laptop previously had not done). In aggregate, I've had hours of use without any issue whatsoever. Previously, I would have expected anywhere from 4-12 freezes.

This laptop still has all the various changes that I've made, so I can't yet tell whether it is the kernel alone or if it is the downgraded (plus real time) kernel in conjunction with one of the other changes I have made. I will shortly rebuild this laptop with a custom remaster (using Remastersys) with the linux-image-rt kernel as the sole change. I expect this will work without any special change to xorg.conf or GRUB, but will report back if this fails and the freezes return

Grisha J (jiliba)
Changed in linux (Ubuntu):
status: Triaged → Confirmed
Revision history for this message
databubble (phil-linttell) wrote :

The suggestion of using 2.6.31-10-rt prompted me to give 2.6.32-22-preempt a try. While I was impressed with how responsive the desktop seemed with a mix of high CPU load tasks going on in the background, it still failed the torture test and locked up.... this time with the return of both the "do_IRQ: 0.177 No irq handler for vector (irq -1)" and "BUG: soft lockup - CPU#1 stuck for 61s! [ghb:9719]" just before the freeze.

The system was a little more responsive while it was freezing... I was even able to switch desktops and try other apps.
Firefox, Handbrake and System Monitor locked up right away (grey windows) - I'm guessing they were on CPU 1, the one which experienced the soft lockup. The desktop CPU load widget showed CPU 1 at 100% Other apps. seemed okay briefly
but ultimately everything locked solid within a couple of minutes, although I was able to reboot with SysRq+REISUB.

I did get quite a lot of info in kern.log this time... the fun starts at line 1003.

I'll give 2.6.31-10-rt a try in the next couple of days.

Revision history for this message
Yoav Weiss (yeeeev) wrote :
Download full text (4.7 KiB)

I'm suffering from random freezes that more or less match the above description. What I see in the logs is:

May 30 16:27:31 test-desktop kernel: [ 5425.833094] BUG: unable to handle kernel paging request at f7cea2bc
May 30 16:27:31 test-desktop kernel: [ 5425.833103] IP: [<c021a426>] __d_lookup+0x66/0x110
May 30 16:27:31 test-desktop kernel: [ 5425.833114] *pde = 3703c067 *pte = 00000000
May 30 16:27:31 test-desktop kernel: [ 5425.833119] Oops: 0000 [#1] SMP
May 30 16:27:31 test-desktop kernel: [ 5425.833123] last sysfs file: /sys/devices/pci0000:00/0000:00:0e.0/host2/target2:0:0/2:0:0:0/block/sdb/uevent
May 30 16:27:31 test-desktop kernel: [ 5425.833128] Modules linked in: usblp xt_limit xt_tcpudp ipt_LOG ipt_MASQUERADE xt_DSCP ipt_REJECT nf_conntrack_irc nf_conntrack_ftp xt_state nls_utf8 isofs nls_iso8859_1 nls_cp437 vfat fat snd_usb_audio snd_usb_lib gspca_stv06xx binfmt_misc snd_hda_codec_analog iptable_nat snd_wavefront nf_nat snd_cs4236 nf_conntrack_ipv4 snd_wss_lib nf_conntrack nf_defrag_ipv4 snd_opl3_lib snd_mpu401 snd_mpu401_uart snd_seq_dummy iptable_mangle snd_seq_oss snd_seq_midi snd_rawmidi snd_hda_intel iptable_filter snd_seq_midi_event snd_hda_codec snd_hwdep snd_pcm_oss snd_seq snd_mixer_oss ip_tables x_tables snd_seq_device snd_pcm gspca_zc3xx gspca_main nvidia(P) fbcon tileblit font bitblit softcursor ppdev snd_timer videodev v4l1_compat snd ns558 snd_page_alloc k8temp agpgart vga16fb vgastate i2c_nforce2 soundcore gameport parport_pc asus_atk0110 lp parport usb_storage usbhid hid ohci1394 ieee1394 forcedeth pata_amd sata_nv floppy
May 30 16:27:31 test-desktop kernel: [ 5425.833198]
May 30 16:27:31 test-desktop kernel: [ 5425.833203] Pid: 2794, comm: udisks-daemon Tainted: P (2.6.32-22-generic #33-Ubuntu) System Product Name
May 30 16:27:31 test-desktop kernel: [ 5425.833208] EIP: 0060:[<c021a426>] EFLAGS: 00010282 CPU: 0
May 30 16:27:31 test-desktop kernel: [ 5425.833212] EIP is at __d_lookup+0x66/0x110
May 30 16:27:31 test-desktop kernel: [ 5425.833215] EAX: 00002541 EBX: f7cea2bc ECX: 00000011 EDX: f2be63b8
May 30 16:27:31 test-desktop kernel: [ 5425.833218] ESI: e844b3b8 EDI: d87a1ef0 EBP: d87a1ea4 ESP: d87a1e80
May 30 16:27:31 test-desktop kernel: [ 5425.833222] DS: 007b ES: 007b FS: 00d8 GS: 00e0 SS: 0068
May 30 16:27:31 test-desktop kernel: [ 5425.833226] Process udisks-daemon (pid: 2794, ti=d87a0000 task=f69fd9b0 task.ti=d87a0000)
May 30 16:27:31 test-desktop kernel: [ 5425.833228] Stack:
May 30 16:27:31 test-desktop kernel: [ 5425.833230] d87a1f3f d87a1ef0 00000001 00002541 e844b3b8 f2be63b8 00000504 e844b3b8
May 30 16:27:31 test-desktop kernel: [ 5425.833238] <0> d87a1ef0 d87a1eb8 c021a50c d87a1f3f 00000001 00000003 d87a1f08 c024cfa5
May 30 16:27:31 test-desktop kernel: [ 5425.833245] <0> ffffffff 00000000 0000000d d87a1f3f d87a1f4c c070016b 00000010 00000002
May 30 16:27:31 test-desktop kernel: [ 5425.833253] Call Trace:
May 30 16:27:31 test-desktop kernel: [ 5425.833259] [<c021a50c>] ? d_lookup+0x3c/0x50
May 30 16:27:31 test-desktop kernel: [ 5425.833264] [<c024cfa5>] ? proc_fill_cache+0x65/0x150
May 30 16:27:31 test-desktop kernel: [ 5425.833269] [<c02168a0>] ? filldir64+0x0/0xf0
May 30 16:27...

Read more...

Revision history for this message
Peter van Toorn (p-van-toorn) wrote :

Unfortunately the many hard resets needed to reboot my multiple-linux AMD hardware (all 64 bits) (Ubuntu Lucid,gentoo, gentoo ~amd, Fedora 12, OpenSuse 11.2,Mandriva, Debian) resulted that my bios failed, and a check-up is now ongoing by a hardware specialist,;-))) So no detailed reports are available, only a couple of observations.

1) Linux versions with older kernels (pre 2.6.32) did not freeze like mandriva, OpenSuse, Fedora
2) Gentoo and Ubuntu had regular freeze of keyboard & mouse (both USB) and screen (2.6.32), 2.6.32/33/34 for Gentoo)
3) Observations made by databubble (item #39 of this thread) correspond to my experiences

However:
a) No special activity was required to get a freeze
b) Often freezing happened after some idle time (no human interaction with keyboard or mouse)
c) wireless (atheron ath5 driver) failed too. Pinging Ubuntu machine from my windows machine did not work after freezing
d) REISUB never worked (keyboard always dead) (e.g. caps lock also dead)
e) freezing occurs also when X was not running (!!!) (So no relation with Xorg and/or Nvidia ?)
f) After upgrading from Ubuntu 9.10, the freezing did not happen in the early days. Some indication when 2.6.32:22 was installed the problem were appearing, at least a high frequency seen after 2.6.32:22 and only rare before 2.6.32:22. A similar observation is valid (so far I remember) for the early versions of gentoo-2.6.32 kernels.

Revision history for this message
James Clemence (jvc26) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes
Download full text (5.1 KiB)

As Peter mentions, I have had this bug with no X running, so it may well be kernel related, rather than xorg specific. I didn't get the freezes using the ubuntu upstream kernels .34 line, but I can't get ndiswrapper to work with that kernel, so I can't use it for extended periods.

J

Sent using BlackBerry® from Orange

-----Original Message-----
From: Peter van Toorn <email address hidden>
Sender: <email address hidden>
Date: Mon, 07 Jun 2010 13:29:15
To: <email address hidden>
Reply-To: Bug 585765 <email address hidden>
Subject: [Bug 585765] Re: Ubuntu 10.04 random freezes

Unfortunately the many hard resets needed to reboot my multiple-linux
AMD hardware (all 64 bits) (Ubuntu Lucid,gentoo, gentoo ~amd, Fedora
12, OpenSuse 11.2,Mandriva, Debian) resulted that my bios failed, and a
check-up is now ongoing by a hardware specialist,;-))) So no detailed
reports are available, only a couple of observations.

1) Linux versions with older kernels (pre 2.6.32) did not freeze like mandriva, OpenSuse, Fedora
2) Gentoo and Ubuntu had regular freeze of keyboard & mouse (both USB) and screen (2.6.32), 2.6.32/33/34 for Gentoo)
3) Observations made by databubble (item #39 of this thread) correspond to my experiences

However:
a) No special activity was required to get a freeze
b) Often freezing happened after some idle time (no human interaction with keyboard or mouse)
c) wireless (atheron ath5 driver) failed too. Pinging Ubuntu machine from my windows machine did not work after freezing
d) REISUB never worked (keyboard always dead) (e.g. caps lock also dead)
e) freezing occurs also when X was not running (!!!) (So no relation with Xorg and/or Nvidia ?)
f) After upgrading from Ubuntu 9.10, the freezing did not happen in the early days. Some indication when 2.6.32:22 was installed the problem were appearing, at least a high frequency seen after 2.6.32:22 and only rare before 2.6.32:22. A similar observation is valid (so far I remember) for the early versions of gentoo-2.6.32 kernels.

--
Ubuntu 10.04 random freezes
https://bugs.launchpad.net/bugs/585765
You received this bug notification because you are a direct subscriber
of a duplicate bug.

Status in “linux” package in Ubuntu: Confirmed
Status in “xorg-server” package in Ubuntu: New

Bug description:
Hello,

on my new laptop, a HP ProBook 6440b (with Core i5 and a plain Intel Chipset, 4GB RAM) I get randomly freezes of the whole system. I can't reproduce that, what means I don't know a aplication or usage of the system making it freeze. sometimes I have uptimes of a day, without freeze and sometimes it freezes right after booting the system.

I found out, that sometimes the MagicSysRQ (R-E-I-S-U-B) works and let me shut down the system, sometimes not. I don't know what makes that difference. In the system log I can't find any unusual entries. But I foun that the system log is still runing, so shuting down the wifi with the notebooks hardware switch for example is logged. Also the Wifi network connection to my router is not interrupted.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-22-generic 2.6.32-22.33
Regression...

Read more...

Revision history for this message
mattp (mattpoon88) wrote : Re: Ubuntu 10.04 random freezes

I also upgraded my old thinkpad r40e from ubuntu 9 to 10.04 and the pc hangs with blank screen, no keyboard/mouse, and no drive activity. It hangs randomly but appears more often if I use firefox instead of google chrome. I can however get back the pc if I remove my pcmia linksys wifi. Then reconnect the linksys and pc continues from where it got hung as if nothing had happened. This pc runs fine before the upgrade.

Revision history for this message
Tech2010 (technologyresearch2010) wrote :

I wonder if many folks are using NFS 3 here.
I do have the error about locks before the freezes. (failed to register lockdv1 RPC)

But I ran a remote ssh all night tailing messages and nothing, including no freeze.

Revision history for this message
Peter van Toorn (p-van-toorn) wrote :

I mentioned in a previous entry (#43), my HP desktop needed a check-up by my "hardware consultant" due to the many hard resets.
Currently, the machine runs on its original OS Windows Vista without any problem and without any replacements needed. Discussing the issue with this consultant and others, we noticed that "a problem with the heat control could explain" the behaviour observed". (so ACPI). Running the program SpeedFan on Vista did not show a problem, however. So Vista is better than Linux for my HP (oops, never thought I would be able to write that down)

It could be a wild speculation, but I am suspicious about the transition from kernel 2.6.31 and 2,6.32 regarding the ACPI code of the kernel. I have the following arguments:

a) booting with acpi=off helps as mentioned a.o. by databubble (see item #39)
b) There is a variety of failures mentioned by different people, (with or without mouse, keyboard, wireless , heavy graphics load, etc etc). The different computers, different hardware configurations could explain why this variety is occurring, but heat problems may explain the failures of peripherals and kernel.
c) Still looking into the changes made, but apparently a lot has been changed with the introduction of 2.6.32 regarding power control and speedup during booting. Regression testing not rigorously enough for all hardware?

For the record my computer is a HP m8000, without ability to control the ACPI on the bios (setting S1 or S3 for instance).

I cannot afford to install Ubuntu Lucid with 2.6.32 at this moment, I will install a Linux (OpenSuse, Mandriva, Ubuntu 9.10) with 2.6.31 or even older kernel.

Revision history for this message
kai@perfectreign.com (kai-perfectreign) wrote :

For those interested - while I was having this issue on 10.04 (before backing down to 9.1) I did disable acpi by booting with acpi=off. That did nothing and the xorg process still took over with 100% after varying amounts of time.

I had also disabled any compiz effects (which I have to do anyway because you can't vnc into the system *witth* compiz) and the screensaver.

Revision history for this message
Igor Wojnicki (wojnicki) wrote :

Disabling acpi or apic didn't help my case either. Ubuntu 2.6.32 kernel remains unusable for me.

tags: added: kernel-bug regression-release
Revision history for this message
Tech2010 (technologyresearch2010) wrote :

This seems to be the last logged message before freeze for me:

rsyslogd: [origin software="rsyslogd" swVersion="4.2.0" x-pid="624" x-info="http://www.rsyslog.com"] rsyslogd was HUPed, type 'lightweight'.

After this message, rsh connection is closed and system is frozen.
In the latest case, there were no messages recorded in the previous 45 minutes.

Revision history for this message
Tech2010 (technologyresearch2010) wrote :

The usual suspects, but now I suspect there is no real message associated with the root cause:

Jun 9 18:45:15 ATOM2 kernel: [ 37.675908] svc: failed to register lockdv1 RPC service (errno 97).
Jun 9 18:49:37 ATOM2 kernel: [ 299.988020] Machine check events logged
Jun 9 18:52:27 ATOM2 kernel: [ 470.603158] __ratelimit: 3 callbacks suppressed
Jun 9 18:52:27 ATOM2 kernel: [ 470.603166] atkbd.c: Spurious ACK on isa0060/serio0. Some program might be trying access hardware directly.
Jun 9 18:57:39 ATOM2 kernel: [ 782.535591] lo: Disabled Privacy Extensions

Followed by freeze.

Revision history for this message
Tech2010 (technologyresearch2010) wrote :

I installed an Intel Ethernet (PCI) adapter, disabled the on-board ethernet adapter, and the problem is gone. My hardware is the Intel D945GCLF2 Motherboard, and I've seen postings as old as 2008 with comments on the low-end NIC causing issues from day-one. I hope you all are as fortunate to get around your situation, as well.

Revision history for this message
Damiön la Bagh (kat-amsterdam) wrote :

There is a mountain of reports of this in the forums, that are being missed by the Bug Tracker.
http://ubuntuforums.org/showthread.php?p=9449420#post9449420
(43 pages)

Revision history for this message
lionslair (nathan-lionslair) wrote :

This effects me to here are my system details

System information report, generated by Sysinfo: 12/06/2010 6:01:57 PM
http://sourceforge.net/projects/gsysinfo

SYSTEM INFORMATION
 Running Ubuntu Linux, the Ubuntu 10.04 (lucid) release.
 GNOME: 2.30.0 (Ubuntu 2010-03-31)
 Kernel version: 2.6.32-22-generic (#36-Ubuntu SMP Thu Jun 3 22:02:19 UTC 2010)
 GCC: 4.4.3 (i486-linux-gnu)
 Xorg: unknown (23 April 2010 05:11:50PM) (23 April 2010 05:11:50PM)
 Hostname: nathanr-desktop
 Uptime: 1 days 10 h 32 min

CPU INFORMATION
 GenuineIntel, Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
 Number of CPUs: 4
 CPU clock currently at 1602.000 MHz with 4096 KB cache
 Numbering: family(6) model(15) stepping(11)
 Bogomips: 4800.60
 Flags: fpu vme de pse tsc msr pae mce cx8 apic mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx lm constant_tsc arch_perfmon pebs bts aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm lahf_lm tpr_shadow vnmi flexpriority

MEMORY INFORMATION
 Total memory: 3274 MB
 Total swap: 9593 MB

STORAGE INFORMATION
 SCSI device - scsi2
  Vendor: ATA
  Model: WDC WD20EARS-00J
 SCSI device - scsi3
  Vendor: PBDS
  Model: DVD+-RW DH-16W1S

HARDWARE INFORMATION
MOTHERBOARD
 Host bridge
  nVidia Corporation C55 Host Bridge (rev a2)
  Subsystem: Dell Device 0249
 PCI bridge(s)
  nVidia Corporation C55 PCI Express bridge (rev a1)
  nVidia Corporation MCP51 PCI Bridge (rev a2) (prog-if 01)
  nVidia Corporation C55 PCI Express bridge (rev a1)
  nVidia Corporation MCP51 PCI Bridge (rev a2) (prog-if 01)
 USB controller(s)
  nVidia Corporation MCP51 USB Controller (rev a3) (prog-if 10)
  nVidia Corporation MCP51 USB Controller (rev a3) (prog-if 20)
  nVidia Corporation MCP51 USB Controller (rev a3) (prog-if 10)
  nVidia Corporation MCP51 USB Controller (rev a3) (prog-if 20)
 ISA bridge
  nVidia Corporation MCP51 LPC Bridge (rev a3)
  Subsystem: Dell Device 0249
 IDE interface
  nVidia Corporation MCP51 IDE (rev a1) (prog-if 8a [Master SecP PriP])
  Subsystem: Dell Device 0249

GRAPHIC CARD
 VGA controller
  nVidia Corporation G92 [GeForce 8800 GT] (rev a2)
  Subsystem: nVidia Corporation Device 053c

SOUND CARD
 Multimedia controller
  nVidia Corporation MCP51 High Definition Audio (rev a2)
  Subsystem: Dell Device 0249

NETWORK

NVIDIA GRAPHIC CARD INFORMATION
 Model name: GeForce 8800 GT
 Card Type: PCI-E 8x
 Video RAM: 512 MB
 GPU Frequency: 600 MHz
 Driver version: NVIDIA UNIX x86 Kernel Module 195.36.15 Thu Mar 11 21:41:46 PST 2010

Revision history for this message
foobar (timo-bumke-deactivatedaccount) wrote :
Download full text (4.2 KiB)

This issue affects me as well. In fact once while writing this post :-/

Sometimes I am able to ssh into my machine to give it a graceful shutdown. Often I have to press the Reset button, which I hate. Even being able to open a ssh session does not necessarily mean that a "shutdown -r now" will work.

I cannot find anything inside my system logs either. Just a couple of zombie processes last time it froze, maybe this helps:

timo@ubuntu-server:~$ ps aux | grep -w Z | grep -v grep
root 1511 0.0 0.0 0 0 ? Z 08:47 0:00 [gdm-simple-slav] <defunct>
root 2893 0.0 0.0 0 0 ? Z< 09:14 0:00 [udevd] <defunct>
root 3088 0.0 0.0 0 0 ? Z< 09:14 0:00 [udevd] <defunct>
timo 4670 0.0 0.0 0 0 ? Z 09:26 0:00 [sshd] <defunct>
timo 4901 0.0 0.0 0 0 ? Z 09:29 0:00 [sshd] <defunct>
timo 4999 0.0 0.0 0 0 ? Z 09:32 0:00 [sshd] <defunct>

##########

System information report, generated by Sysinfo: 6/13/2010 10:00:57 AM
http://sourceforge.net/projects/gsysinfo

SYSTEM INFORMATION
 Running Ubuntu Linux, the Ubuntu 10.04 (lucid) release.
 GNOME: 2.30.0 (Ubuntu 2010-03-31)
 Kernel version: 2.6.32-22-server (#36-Ubuntu SMP Thu Jun 3 20:38:33 UTC 2010)
 GCC: 4.4.3 (x86_64-linux-gnu)
 Xorg: unknown (23 April 2010 05:11:46PM)
 Hostname: ubuntu-server
 Uptime: 0 days 0 h 12 min

CPU INFORMATION
 GenuineIntel, Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
 Number of CPUs: 4
 CPU clock currently at 2833.000 MHz with 6144 KB cache
 Numbering: family(6) model(23) stepping(10)
 Bogomips: 5666.97
 Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good aperfmperf pni dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 xsave lahf_lm tpr_shadow vnmi flexpriority

MEMORY INFORMATION
 Total memory: 3962 MB
 Total swap: 1951 MB

STORAGE INFORMATION
 SCSI device - scsi5
  Vendor: LITE-ON
  Model: DVD SOHD-167T
 SCSI device - scsi4
  Vendor: AMCC
  Model: 9650SE-4LP DISK

HARDWARE INFORMATION
MOTHERBOARD
 Host bridge
  Intel Corporation 4 Series Chipset DRAM Controller (rev 03)
  Subsystem: ASUSTeK Computer Inc. Device 82d3
 PCI bridge(s)
  Intel Corporation 4 Series Chipset PCI Express Root Port (rev 03)
  Intel Corporation 4 Series Chipset PCI Express Root Port (rev 03)
  Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 1
  Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 4
  Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 5
  Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 6
  Intel Corporation 82801 PCI Bridge (rev 90) (prog-if 01)
  NEC Corporation uPD720400 PCI Express - PCI/PCI-X Bridge (rev 06)
  NEC Corporation uPD720400 PCI Express - PCI/PCI-X Bridge (rev 06)
 USB controller(s)
  Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #4
  Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #5
  Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #6
  Intel Corporation 8280...

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Revision history for this message
Montblanc (montblanc) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes
Download full text (5.2 KiB)

Do you eperience the same issue with 2.6.34 stable kernel from the mainline?

2010/6/13 foobar <email address hidden>:
> This issue affects me as well. In fact once while writing this post :-/
>
> Sometimes I am able to ssh into my machine to give it a graceful
> shutdown. Often I have to press the Reset button, which I hate. Even
> being able to open a ssh session does not necessarily mean that a
> "shutdown -r now" will work.
>
> I cannot find anything inside my system logs either. Just a couple of
> zombie processes last time it froze, maybe this helps:
>
> timo@ubuntu-server:~$ ps aux | grep -w Z | grep -v grep
> root      1511  0.0  0.0      0     0 ?        Z    08:47   0:00 [gdm-simple-slav] <defunct>
> root      2893  0.0  0.0      0     0 ?        Z<   09:14   0:00 [udevd] <defunct>
> root      3088  0.0  0.0      0     0 ?        Z<   09:14   0:00 [udevd] <defunct>
> timo      4670  0.0  0.0      0     0 ?        Z    09:26   0:00 [sshd] <defunct>
> timo      4901  0.0  0.0      0     0 ?        Z    09:29   0:00 [sshd] <defunct>
> timo      4999  0.0  0.0      0     0 ?        Z    09:32   0:00 [sshd] <defunct>
>
> ##########
>
>
> System information report, generated by Sysinfo: 6/13/2010 10:00:57 AM
> http://sourceforge.net/projects/gsysinfo
>
> SYSTEM INFORMATION
>        Running Ubuntu Linux, the Ubuntu 10.04 (lucid) release.
>        GNOME: 2.30.0 (Ubuntu 2010-03-31)
>        Kernel version: 2.6.32-22-server (#36-Ubuntu SMP Thu Jun 3 20:38:33 UTC 2010)
>        GCC: 4.4.3 (x86_64-linux-gnu)
>        Xorg: unknown (23 April 2010  05:11:46PM)
>        Hostname: ubuntu-server
>        Uptime: 0 days 0 h 12 min
>
> CPU INFORMATION
>        GenuineIntel, Intel(R) Core(TM)2 Quad CPU    Q9550  @ 2.83GHz
>        Number of CPUs: 4
>        CPU clock currently at 2833.000 MHz with 6144 KB cache
>        Numbering: family(6) model(23) stepping(10)
>        Bogomips: 5666.97
>        Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good aperfmperf pni dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 xsave lahf_lm tpr_shadow vnmi flexpriority
>
> MEMORY INFORMATION
>        Total memory: 3962 MB
>        Total swap: 1951 MB
>
> STORAGE INFORMATION
>        SCSI device -  scsi5
>                Vendor:  LITE-ON
>                Model:  DVD SOHD-167T
>        SCSI device -  scsi4
>                Vendor:  AMCC
>                Model:  9650SE-4LP DISK
>
> HARDWARE INFORMATION
> MOTHERBOARD
>        Host bridge
>                Intel Corporation 4 Series Chipset DRAM Controller (rev 03)
>                Subsystem: ASUSTeK Computer Inc. Device 82d3
>        PCI bridge(s)
>                Intel Corporation 4 Series Chipset PCI Express Root Port (rev 03)
>                Intel Corporation 4 Series Chipset PCI Express Root Port (rev 03)
>                Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 1
>                Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 4
>                Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 5
>                Intel Cor...

Read more...

Revision history for this message
James Clemence (jvc26) wrote :
Download full text (8.7 KiB)

No I didn't get any freezes with upstream.

J

-----Original Message-----
From: Montblanc <email address hidden>
Sender: <email address hidden>
Date: Sun, 13 Jun 2010 11:43:52
To: <email address hidden>
Reply-To: Bug 585765 <email address hidden>
Subject: Re: [Bug 585765] Re: Ubuntu 10.04 random freezes

Do you eperience the same issue with 2.6.34 stable kernel from the
mainline?

2010/6/13 foobar <email address hidden>:
> This issue affects me as well. In fact once while writing this post :-/
>
> Sometimes I am able to ssh into my machine to give it a graceful
> shutdown. Often I have to press the Reset button, which I hate. Even
> being able to open a ssh session does not necessarily mean that a
> "shutdown -r now" will work.
>
> I cannot find anything inside my system logs either. Just a couple of
> zombie processes last time it froze, maybe this helps:
>
> timo@ubuntu-server:~$ ps aux | grep -w Z | grep -v grep
> root      1511  0.0  0.0      0     0 ?        Z    08:47   0:00 [gdm-simple-slav] <defunct>
> root      2893  0.0  0.0      0     0 ?        Z<   09:14   0:00 [udevd] <defunct>
> root      3088  0.0  0.0      0     0 ?        Z<   09:14   0:00 [udevd] <defunct>
> timo      4670  0.0  0.0      0     0 ?        Z    09:26   0:00 [sshd] <defunct>
> timo      4901  0.0  0.0      0     0 ?        Z    09:29   0:00 [sshd] <defunct>
> timo      4999  0.0  0.0      0     0 ?        Z    09:32   0:00 [sshd] <defunct>
>
> ##########
>
>
> System information report, generated by Sysinfo: 6/13/2010 10:00:57 AM
> http://sourceforge.net/projects/gsysinfo
>
> SYSTEM INFORMATION
>        Running Ubuntu Linux, the Ubuntu 10.04 (lucid) release.
>        GNOME: 2.30.0 (Ubuntu 2010-03-31)
>        Kernel version: 2.6.32-22-server (#36-Ubuntu SMP Thu Jun 3 20:38:33 UTC 2010)
>        GCC: 4.4.3 (x86_64-linux-gnu)
>        Xorg: unknown (23 April 2010  05:11:46PM)
>        Hostname: ubuntu-server
>        Uptime: 0 days 0 h 12 min
>
> CPU INFORMATION
>        GenuineIntel, Intel(R) Core(TM)2 Quad CPU    Q9550  @ 2.83GHz
>        Number of CPUs: 4
>        CPU clock currently at 2833.000 MHz with 6144 KB cache
>        Numbering: family(6) model(23) stepping(10)
>        Bogomips: 5666.97
>        Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good aperfmperf pni dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 xsave lahf_lm tpr_shadow vnmi flexpriority
>
> MEMORY INFORMATION
>        Total memory: 3962 MB
>        Total swap: 1951 MB
>
> STORAGE INFORMATION
>        SCSI device -  scsi5
>                Vendor:  LITE-ON
>                Model:  DVD SOHD-167T
>        SCSI device -  scsi4
>                Vendor:  AMCC
>                Model:  9650SE-4LP DISK
>
> HARDWARE INFORMATION
> MOTHERBOARD
>        Host bridge
>                Intel Corporation 4 Series Chipset DRAM Controller (rev 03)
>                Subsystem: ASUSTeK Computer Inc. Device 82d3
>        PCI bridge(s)
>                Intel Corporation 4 Series Chipset PCI Expr...

Read more...

Revision history for this message
foobar (timo-bumke-deactivatedaccount) wrote : Re: Ubuntu 10.04 random freezes

I just installed the 2.6.34 mainline kernel. We will see if it helps. I haven't found anything yet to provoke the failure :-/

Revision history for this message
liamdawe (liamdawe) wrote :

Okay just to check is everyone here on 64bit or is this affecting 32bit users too?

I am currently on a brand new just installed 32bit install with a PAE Kernel and so far not a single freeze.

Need to track this one down everyone.

Revision history for this message
liamdawe (liamdawe) wrote :

Okay i looked into it more, my apologies i can see someone else posted a comment where it says 32bit. Odd as i have switched to 32bit with a PAE Kernel and no more issues.

Revision history for this message
kai@perfectreign.com (kai-perfectreign) wrote :

FYI on the 32-bit issue. I only have 32-bit systems, and both were affected.

Revision history for this message
James Clemence (jvc26) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes
Download full text (3.6 KiB)

I get it on the 64bit kernel. Not upstream *.34 64bit though.

J

-----Original Message-----
From: liamdawe <email address hidden>
Sender: <email address hidden>
Date: Sun, 13 Jun 2010 19:45:27
To: <email address hidden>
Reply-To: Bug 585765 <email address hidden>
Subject: [Bug 585765] Re: Ubuntu 10.04 random freezes

Okay i looked into it more, my apologies i can see someone else posted a
comment where it says 32bit. Odd as i have switched to 32bit with a PAE
Kernel and no more issues.

--
Ubuntu 10.04 random freezes
https://bugs.launchpad.net/bugs/585765
You received this bug notification because you are a direct subscriber
of a duplicate bug.

Status in “linux” package in Ubuntu: Confirmed
Status in “xorg-server” package in Ubuntu: New

Bug description:
Hello,

on my new laptop, a HP ProBook 6440b (with Core i5 and a plain Intel Chipset, 4GB RAM) I get randomly freezes of the whole system. I can't reproduce that, what means I don't know a aplication or usage of the system making it freeze. sometimes I have uptimes of a day, without freeze and sometimes it freezes right after booting the system.

I found out, that sometimes the MagicSysRQ (R-E-I-S-U-B) works and let me shut down the system, sometimes not. I don't know what makes that difference. In the system log I can't find any unusual entries. But I foun that the system log is still runing, so shuting down the wifi with the notebooks hardware switch for example is logged. Also the Wifi network connection to my router is not interrupted.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-22-generic 2.6.32-22.33
Regression: No
Reproducible: No
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: florian 1689 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd4900000 irq 17'
   Mixer name : 'Intel G45 DEVIBX'
   Components : 'HDA:111d7603,103c1722,00100202 HDA:11c11040,103c3066,00100200 HDA:80862804,80860101,00100000'
   Controls : 23
   Simple ctrls : 14
Date: Wed May 26 11:03:07 2010
EcryptfsInUse: Yes
Frequency: Once a day.
HibernationDevice: RESUME=UUID=24088f3d-7be1-4efd-a05a-d1fac42086df
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
MachineType: Hewlett-Packard HP ProBook 6440b
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=ac1bccdd-e231-45c3-bfde-991ae9549f0f ro quiet splash
ProcEnviron:
 LANG=de_DE.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34
SourcePackage: linux
dmi.bios.date: 01/27/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CDD Ver. F.04
dmi.board.name: 1722
dmi.board.vendor: Hewlett-Packard
dmi.board.versi...

Read more...

Revision history for this message
Jonathan (rocketnewton) wrote : Re: Ubuntu 10.04 random freezes

Brand new Lenovo T510, 4gb RAM, Intel i5 (4 core) processor running Lucid. It's been freezing from day one. Just added pae to kernel (2.6.32-22-generic-pae) last week (for some reason installer did not see that I had 4gb of mem). Still, no difference, the computer is still freezing. The screensaver was running and I moved the mouse to wake it up and it froze. The good news is that I can SSH to it (usually it is completely hosed). Right TOP shows 99% cpu idle.

Attached is kern.log with what could be an interesting stack trace:

Jun 13 22:27:38 nwt-l-jn01 kernel: [94710.911040] INFO: task Xorg:1049 blocked for more than 120 seconds.
Jun 13 22:27:38 nwt-l-jn01 kernel: [94710.911042] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
Jun 13 22:27:38 nwt-l-jn01 kernel: [94710.911045] Xorg D 000be15b 0 1049 985 0x00400004
Jun 13 22:27:38 nwt-l-jn01 kernel: [94710.911050] f16e9e14 00203086 c04ddd50 000be15b 00000000 c08874a0 f16e291c c08874a0
Jun 13 22:27:38 nwt-l-jn01 kernel: [94710.911057] 7cb059af 000055fa c08874a0 c08874a0 f16e291c c08874a0 c08874a0 f27c0700
Jun 13 22:27:38 nwt-l-jn01 kernel: [94710.911065] 7ca4e0ba 000055fa f16e2670 f2542014 f2542018 ffffffff f16e9e40 c05b0836
Jun 13 22:27:38 nwt-l-jn01 kernel: [94710.911072] Call Trace:
Jun 13 22:27:38 nwt-l-jn01 kernel: [94710.911077] [<c04ddd50>] ? kfree_skb+0x40/0x80
Jun 13 22:27:38 nwt-l-jn01 kernel: [94710.911083] [<c05b0836>] __mutex_lock_slowpath+0xc6/0x130
Jun 13 22:27:38 nwt-l-jn01 kernel: [94710.911088] [<c05b0755>] mutex_lock+0x25/0x40
Jun 13 22:27:38 nwt-l-jn01 kernel: [94710.911102] [<f8a0d5c4>] i915_gem_set_domain_ioctl+0x94/0x130 [i915]
Jun 13 22:27:38 nwt-l-jn01 kernel: [94710.911117] [<f8a5696d>] drm_ioctl+0x25d/0x3e0 [drm]
Jun 13 22:27:38 nwt-l-jn01 kernel: [94710.911131] [<f8a0d530>] ? i915_gem_set_domain_ioctl+0x0/0x130 [i915]
Jun 13 22:27:38 nwt-l-jn01 kernel: [94710.911137] [<c05b18cf>] ? _spin_lock_irqsave+0x2f/0x50
Jun 13 22:27:38 nwt-l-jn01 kernel: [94710.911141] [<c016fba0>] ? autoremove_wake_function+0x0/0x50
Jun 13 22:27:38 nwt-l-jn01 kernel: [94710.911147] [<c02fe3b4>] ? security_file_permission+0x14/0x20
Jun 13 22:27:38 nwt-l-jn01 kernel: [94710.911159] [<f8a56710>] ? drm_ioctl+0x0/0x3e0 [drm]
Jun 13 22:27:38 nwt-l-jn01 kernel: [94710.911165] [<c02200e1>] vfs_ioctl+0x21/0x90
Jun 13 22:27:38 nwt-l-jn01 kernel: [94710.911170] [<c02203c9>] do_vfs_ioctl+0x79/0x310
Jun 13 22:27:38 nwt-l-jn01 kernel: [94710.911173] [<c02206c7>] sys_ioctl+0x67/0x80
Jun 13 22:27:38 nwt-l-jn01 kernel: [94710.911177] [<c0109763>] sysenter_do_call+0x12/0x28

I have everything in /var/log/ If other logs would be useful then let me know.

Some other things to note: compiz is disabled, virtual box is disabled. When this current crash happened I was on AC power and I have the power settings set to not sleep, or spin down harddrives or anything, just turn on the screen saver (which is opengl picture show IIRC).

Revision history for this message
Steve Conklin (sconklin) wrote :

florianr (original reporter),

Have you tried any of the kernels or potential fixes mentioned by other responders to this bug? Have they changed the behavior?

Could you please update this with your status and test results?

Thanks

Steve Conklin (sconklin)
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Tech2010 (technologyresearch2010) wrote :

I seem to still have the freeze. This is an Atom2 motherboard. The BIOS suggests using 2GB DDR2 memory with 5-5-5-15 (667MHz) timings, but the board is equipped with a 2GB 6-6-6-18 (800MHz). Because of the "sudden death" of the freeze, I started to wonder about memory. So, I wrote a little program that allocates memory until it fails to allocate memory. Real memory usage topped out at 90% and the remainder was swapped out. The program reported in the neighborhood of 3GB allocated. I did not do extensive read/write verifications and memtest will not run on this system (never has - exits reporting not enough memory to run).

Revision history for this message
G. Steel (germsteel) wrote :

I have turned off visual effects and now no more freezes. When I turn on either Normal or Extra in System > Preferences > Appearance the keyboard and mouse lockup. I can ssh and reboot.
I ran top and system monitor and did not see any process go to 100% as reported by others.

Revision history for this message
phlip lawrence (philip-lawrence) wrote :

Fresh install of 10.04, seeing lock ups every couple of days, seemingly random. This system has been running 8.04 with no issues. On a couple of occasions while displaying video from firefox, also overnight when screen has been locked. Mouse + keyboard locked, screen showing purple Ubuntu boot screen, Flashing LEDs on keyboard and no response to 'ping'. After pressing 'reset' button on box the system fails to clean reboot and needs a power off/on to get a clean reboot. I have disabled all power management without any change. As above, I turned off visual effects early on but made no difference.
I also have a laptop which has never had this problem. Is there any info I can provide from these systems to assist with this issue.

Revision history for this message
Tech2010 (technologyresearch2010) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes

Can you tell me if your system has an error in the logs for a GPU
lockup? Or another drm error?

Also, does your motherboard use the CPU to manage workload for the GPU?

Anything like this in there?

 >> Jun 13 11:39:28 ATOM2 kernel: [30231.584518]
[drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
 >> Jun 13 11:39:28 ATOM2 kernel: [30231.584564]
[drm:i915_do_wait_request] *ERROR* i915_do_wait_request returns -5
(awaiting 63275 at 63274)

On 06/14/2010 10:49 PM, phlip lawrence wrote:
> Fresh install of 10.04, seeing lock ups every couple of days, seemingly random. This system has been running 8.04 with no issues. On a couple of occasions while displaying video from firefox, also overnight when screen has been locked. Mouse + keyboard locked, screen showing purple Ubuntu boot screen, Flashing LEDs on keyboard and no response to 'ping'. After pressing 'reset' button on box the system fails to clean reboot and needs a power off/on to get a clean reboot. I have disabled all power management without any change. As above, I turned off visual effects early on but made no difference.
> I also have a laptop which has never had this problem. Is there any info I can provide from these systems to assist with this issue.
>
>

Revision history for this message
G. Steel (germsteel) wrote : Re: Ubuntu 10.04 random freezes

I think my problem is:
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/475429

I just leave visual effects off and now no more freezes. When I turn on either Normal or Extra in System > Preferences > Appearance the keyboard and mouse freeze. I can ssh in and reboot.

Shouldn't the status of this bug be HIGH and not incomplete? The original poster did test a bunch in message #11.

Good luck!

Revision history for this message
James Clemence (jvc26) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes
Download full text (4.0 KiB)

@G Steel: I agree!

I think it shouldn't be incomplete, several of us have tested upstream, we know its not there, it wasn't in karmic, so perhaps this can be set at high priority and then some proper in depth looking for the source of this bug can be completed.

J

-----Original Message-----
From: "G. Steel" <email address hidden>
Sender: <email address hidden>
Date: Tue, 15 Jun 2010 05:43:44
To: <email address hidden>
Reply-To: Bug 585765 <email address hidden>
Subject: [Bug 585765] Re: Ubuntu 10.04 random freezes

I think my problem is:
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/475429

I just leave visual effects off and now no more freezes. When I turn on
either Normal or Extra in System > Preferences > Appearance the keyboard
and mouse freeze. I can ssh in and reboot.

Shouldn't the status of this bug be HIGH and not incomplete? The
original poster did test a bunch in message #11.

Good luck!

--
Ubuntu 10.04 random freezes
https://bugs.launchpad.net/bugs/585765
You received this bug notification because you are a direct subscriber
of a duplicate bug.

Status in “linux” package in Ubuntu: Incomplete
Status in “xorg-server” package in Ubuntu: New

Bug description:
Hello,

on my new laptop, a HP ProBook 6440b (with Core i5 and a plain Intel Chipset, 4GB RAM) I get randomly freezes of the whole system. I can't reproduce that, what means I don't know a aplication or usage of the system making it freeze. sometimes I have uptimes of a day, without freeze and sometimes it freezes right after booting the system.

I found out, that sometimes the MagicSysRQ (R-E-I-S-U-B) works and let me shut down the system, sometimes not. I don't know what makes that difference. In the system log I can't find any unusual entries. But I foun that the system log is still runing, so shuting down the wifi with the notebooks hardware switch for example is logged. Also the Wifi network connection to my router is not interrupted.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-22-generic 2.6.32-22.33
Regression: No
Reproducible: No
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: florian 1689 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd4900000 irq 17'
   Mixer name : 'Intel G45 DEVIBX'
   Components : 'HDA:111d7603,103c1722,00100202 HDA:11c11040,103c3066,00100200 HDA:80862804,80860101,00100000'
   Controls : 23
   Simple ctrls : 14
Date: Wed May 26 11:03:07 2010
EcryptfsInUse: Yes
Frequency: Once a day.
HibernationDevice: RESUME=UUID=24088f3d-7be1-4efd-a05a-d1fac42086df
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 ...

Read more...

Revision history for this message
Peter van Toorn (p-van-toorn) wrote : Re: Ubuntu 10.04 random freezes

I was able to reconfigure my HP desktop from scratch with 4 concurrent OS after visiting my hardware supplier|:
Windows Vista on one disk
and different Linux brands on the other disk with:
1) OpenSuse 11.2 with kernel: 2.3.31 and a Gnome like (Xorg ?)
2) Fedora 13 with kernel : 2.6.33.5 (gnome) (Xorg nouveau)
3) Gentoo with kernel 2.6.32.-r7 (kde) (nvidia)

The HP had no crash or freezing problem using any of the OS so far.

Previously I mentioned I had crashes with Ubuntu lucid (2.6.32:22) with and without nvidia for the GUI and even without a Gui driver like Xorg and/or nvidia. Not able to ping the system after freezing. REISBUD failed too.

I noticed that the problems became more severe after introduction of 2.6.32:22 kernel. The gentoo kernel 2.6.32.7 I am using at this moment is stable so far. So probably not a pure kernel problem

 I stated before in entries of thisbug that perhaps power management and/heating could be the problem looking at the behaviour of my HP refusing to boot immediately after resetting (too hot to pass the bios?!). Of course other programs/utilities installed when 2.6.32:22 was introduced and perhaps using 99.9-100 % of the CPU, could be another explanation of the the random freezes. To judge that I leave it to the team responsible for integration testing of ubuntu

I can understand that although we have more more than 48 pages of complaints and tests on Ubuntu forum (is that a historical record?)

http://ubuntuforums.org/showthread.php?t=1478787&page=48

and more than 70 entries on this bug report, it is not clear what the problem is. To set the status to "incomplete" for this bug report, I can understand from a software maintenance point of view. There is no clarity at all what is really the bug. As usual the define the correct and complete bug report is already more than 75 % of its solution.

To define a proper (integrating) testing plan may help too to isolate the bug(s)

Regarding the current release , it is better to define it as a pre-alpha one.

Perhaps I may return to use Ubuntu again when 11.x has been released and is operational for a couple of month.
Ubuntu is not my default OS any more.

Revision history for this message
phlip lawrence (philip-lawrence) wrote :

Tech2010
There are no GPU nor drm errors in any of the log files. I can find nothing in any log files to give any clue as to the cause of the hangs. How do I determine whether the motherboard uses the CPU to manage work for the GPU? (Graphic card is nvidia G71 GeForce 7300 GS)
regards

Revision history for this message
databubble (phil-linttell) wrote :

All, please note from the earlier posts.... florianr, myself, and others confirmed that the freezing we were seeing could still happen without X and the desktop running, and on very different video hardware. If your bug seems to be graphics related, you should probably report it separately.

I can confirm that I'm still seeing freezes under the latest lucid 2.6.32-23-generic and 2.6.32-23-preempt.

Further testing shows that if I boot with kernel parameters "noapic nolapic" then the freezing does not happen. I'm currently writing this while playing 720p video, ripping a DVD in Handbrake, recording an HD video in mythtv, commercial flagging a program, running virtualbox (busy doing a virus scan) and playing audio in amarok. While the system is pausing occasionally under the CPU/disk/memory load.... no freeze. A torture test that would be sure to freeze in a few seconds if I ran without "noapic nolapic". Further, if I boot with kernel parameter "noacpi" I still have freezes.... it has no effect on it's own. Again, this is a regression from karmic where I could run without "noapic nolapic".

Revision history for this message
florianr (florianr-gmx) wrote :

@Steve Conklin
Wich kernels or fixes do you mean? I tired the upstream kernel -- no result.
I tried to disable acpi and apic -- no result.

I don't see any suggested solution. All fixes seem to affect different Problems and not exactly the system wide freezes seen on my system.

I don't understan why this thread doesn't get "important". But I am changing to a different distribution for now, I can't use a instable system like this.

But I will follow this thread an I am also willing to test a solution (if there may be any ...)

Revision history for this message
Tech2010 (technologyresearch2010) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes

Thanks for the response. I think I might have been lucky to see this
message,
since virtually all other times the system was frozen without a related
message.

If you know the CPU, you can see/ask what it might do for the GPU.
I run the Atom and it helps send work to the GPU.

When you boot the next time, could you see if the BIOS reports the memory
configuration? My timings are 6-6-6-18 but 5-5-5-15 is recommended. I am
changing the memory this week when a new stick arrives.

On 06/15/2010 03:48 PM, phlip lawrence wrote:
> Tech2010
> There are no GPU nor drm errors in any of the log files. I can find nothing in any log files to give any clue as to the cause of the hangs. How do I determine whether the motherboard uses the CPU to manage work for the GPU? (Graphic card is nvidia G71 GeForce 7300 GS)
> regards
>
>

Revision history for this message
Ted (shofutex) wrote : Re: Ubuntu 10.04 random freezes

I can confirm this bug as well. Like Tech2010, I never see any hints of what's going on in the log files. The error has occurred while running 2.6.34, I have not yet seen it since moving to 2.6.35.

Revision history for this message
Igor Wojnicki (wojnicki) wrote :

Take a lookat StuartN's post: http://ubuntuforums.org/showpost.php?p=9468596&postcount=487
This might be a hint what causes the freezes.

Revision history for this message
Fran (frbastida) wrote :

In the forum of ubuntuforums there are people using ext3 and ext4 with same sympytoms

Revision history for this message
Stuart (stuartneilson) wrote :

Igor Wojnicki wrote "Take a lookat StuartN's post: http://ubuntuforums.org/showpost.php?p=9468596&postcount=487
This might be a hint what causes the freezes."

Switching the root filesystem to writeback mode (instead of the default ordered mode) will work with EXT3 or EXT4. It is not a solution, but it is possibly a method of gathering further data. In my case, I have a system that is functioning (almost) perfectly with kernel 2.6.34 and freezing with kernel 2.6.32-22. The freeze now affects a single process, all the inodes attached to that process and subsequently all processes depending on those inodes - yes, the system does fully freeze after some time, but I have no difficulty accessing logs after recognizing that a process has frozen. (See http://www.iol.ie/~stuartneilson/Bootup_fsck.html)

Following the first message, "EXT4-fs warning (device sda4): dx_probe: dx entry: limit != root limit" (which would equally apply to EXT3-fs), leads to a commit 3d82abae9523c33d4a16fdfdfd2bdde316d7b56a with the title "dir_index: error out instead of BUG on corrupt dx dirs" - http://mirror.celinuxforum.org/gitstat//commit-detail.php?commit=3d82abae9523c33d4a16fdfdfd2bdde316d7b56a - http://lkml.indiana.edu/hypermail/linux/kernel/0709.3/0208.html

I have not located the version where this is merged into the Ubuntu kernel, or indeed if it is directly relevant. I am going to test Paul.Drover's suggested test for affected systems from http://ubuntuforums.org/showpost.php?p=9471373&postcount=496

Revision history for this message
florianr (florianr-gmx) wrote :

Why is status still incomplete? I did the requested testings.

Revision history for this message
PsYcHoK9 (psychok9) wrote :

I get the same problem with Lucid 2.6.32 PAE.
No problems with 2.6.34-5 PAE from PPA repository or Karmic.
dmesg show this:
[ 622.000024] ata3.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x6 frozen
[ 622.000030] ata3.00: failed command: WRITE FPDMA QUEUED
[ 622.000036] ata3.00: cmd 61/08:00:a8:af:92/00:00:04:00:00/40 tag 0 ncq 4096 out
[ 622.000038] res 40/00:00:00:4f:c2/00:00:00:4f:c2/00 Emask 0x4 (timeout)
[ 622.000040] ata3.00: status: { DRDY }
[ 622.000045] ata3: hard resetting link
[ 622.484016] ata3: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
[ 622.486854] ata3.00: configured for UDMA/133
[ 622.486859] ata3.00: device reported invalid CHS sector 0
[ 622.486867] ata3: EH complete

Mainboard Asus p5Q deluxe, cpu Intel q6600, Intel Matrix Raid 0 striping on 2xSeagate 160GB SATA.

Revision history for this message
foobar (timo-bumke-deactivatedaccount) wrote :

I still get the problem using 2.6.34 mainline kernel :-/

Revision history for this message
bf79 (bigfish79) wrote :

i am also having this problem
system is an AMD phenom 9950 quad core x64 , 6 gb ram
Motherboard Name Asus M4N72-E
North Bridge: AMD K10 IMC
South Bridge: nVIDIA nForce 750a SLI (MCP72P)

useing lucid 2.6.22 / 2.6.32 amd 64
seems to me that it was fine with 2.6.22 and after update to 2.6.32, keyboard would start hanging and repeating same letters
then stop working ,sometimes whole system would hang and i would have to do hard reboot

Revision history for this message
Brian Carnes (bmcarnes-launchpad) wrote :
Download full text (4.1 KiB)

Got similar symptoms (keyboard/mouse/screen freeze, screen keeps showing frozen image) on an AOpen Digital Engine 945FX

Running Lucid w/ latest updates as of 2010/6/18 (kernel 2.6.32-22).

VirtualBox (non-OSE) is the only addition to this freshly installed desktop-i386 distro. VBox was not running at the time of several of the freezes.

Since some folks were talking about wireless - this machine is wired ether only, no wireless hardware present.
Some folks were talking about filesystems: Chose ext3 during the fresh install.
Video is using onboard Intel 945.

One freeze was during playing of a video in vlc - notably sound continued being decoded and played for several minutes after the visual freeze, until I cold booted.

So I made sure sshd was running after that, and so was able to ssh in and look at the system remotely during the next freeze.

Tried the DebuggingXorg gdb attach to Xorg - just got an eternal wait without return to gdb prompt at the attach. Control+C did nothing during this wait.

Also tried firing up x11vnc to see if I could close things down cleanly or keep working after the freeze. Another eternal wait after it tried to attach to the console session.

Found the following interesting messages via dmesg before sudo poweroff (which was able to shut the system down relatively cleanly, even to the point of reviving the graphics system and showing me the Ubuntu name and dots during shutdown). They show i915 and Xorg tasks blocked on mutexes for > 2minutes, with backtrace. Possible smoking gun for this class of freeze (looks xorg/Intel-gfx specific)?

[17520.270673] INFO: task i915:650 blocked for more than 120 seconds.
[17520.270679] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[17520.270683] i915 D 00000cdc 0 650 2 0x00000000
[17520.270690] ef27def8 00000046 f68b2000 00000cdc 00000000 c0846740 ef249c4c c0846740
[17520.270699] dbb92396 00000fce c0846740 c0846740 ef249c4c c0846740 c0846740 f6a0b880
[17520.270708] 00000000 00000fce ef2499a0 ef2e2414 ef2e2418 ffffffff ef27df24 c058a566
[17520.270717] Call Trace:
[17520.270737] [<c058a566>] __mutex_lock_slowpath+0xc6/0x130
[17520.270742] [<c058a485>] mutex_lock+0x25/0x40
[17520.270774] [<f85ea2cf>] i915_gem_retire_work_handler+0x2f/0x80 [i915]
[17520.270782] [<c016369e>] run_workqueue+0x8e/0x150
[17520.270798] [<f85ea2a0>] ? i915_gem_retire_work_handler+0x0/0x80 [i915]
[17520.270802] [<c01637e4>] worker_thread+0x84/0xe0
[17520.270810] [<c0167740>] ? autoremove_wake_function+0x0/0x50
[17520.270814] [<c0163760>] ? worker_thread+0x0/0xe0
[17520.270818] [<c01674b4>] kthread+0x74/0x80
[17520.270822] [<c0167440>] ? kthread+0x0/0x80
[17520.270828] [<c0104087>] kernel_thread_helper+0x7/0x10
[17520.270859] INFO: task Xorg:1025 blocked for more than 120 seconds.
[17520.270862] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[17520.270865] Xorg D 0000e204 0 1025 936 0x00400004
[17520.270871] eda29e20 00203082 ed6c4000 0000e204 00000000 c0846740 eda4cf8c c0846740
[17520.270880] d9b2130a 00000fce c0846740 c0846740 eda4cf8c c0846740 c0846740 ef132a80
[17520.270888] 00000000 00000fc...

Read more...

Revision history for this message
bf79 (bigfish79) wrote :

confirmed that its definatly a 2.6.32 problem/bug
used 2.6.22 all night trying to make it freeze
and i mean i ran everything i have installed all at one time and not a problem
so i restarted and logged into 2.6.32 and withing 2 min. keyboard started repeating letters but everything was working fine
firefox .vlc ,etc ... all with no problems as long as i didnt have to type anything
which is way better than it was 2 weeks ago cuz whole system would freeze up and would have to keep doing hard reboot
so for now will use 2.6.22 and win 7 to bad tho i would have stayed with 9.10 if i knew this was going to happen

im not to sure were to look to find any debug logs or any error logs to post here if anyone can direct me as to were they store ill post them for people to use to help figure out this parasite problem

Revision history for this message
Montblanc (montblanc) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes

bf79, when you say 2.6.22 you mean 2.6.31-22-generic kernel, don't you?

Revision history for this message
foobar (timo-bumke-deactivatedaccount) wrote : Re: Ubuntu 10.04 random freezes

I downgraded the kernel to 2.6.32-22 since an update to 2.6.34 mainline kernel did not help...

Since I dont login to the console of my server very often, most of the time I use a ssh or vnc session, I cannot confirm that the freeze is caused by gnome and firefox (flash) issues. Sometimes it just freezes while copying files on a ssh session.

Frustrating, since I dont see anything inside the system logs.

Revision history for this message
Tech2010 (technologyresearch2010) wrote :

I swapped out my 6-6-6-18 memory for a 4-4-4-`1 memory and my freezing seems to ahve gone away. Of note is that my BIOS is supposed to offer 667MHz memory support, but it is not shown as a selection int he BIOS config. I have been running the system around-the-clock with Thunderbird running for 48 hours without a freeze. Also of note is that memtest86+ 4.10 (or the March 2010 verstion) does not run under Grub or Grub2 on this system. I did run memory test as the bootable 4.10 version, and it passed.

Revision history for this message
ravas (rex51) wrote :

Just adding a note that this affects me as well. Importance seems like it should be pretty high.

Random freezes often occurring (minutes) after a default 10.04 install on an Asus 1201N, 32bit, apt-get upgrade'd all including 2.6.31-22, ext4, nvidia ION, Atom 330 dual-core, 2GB system with all on-board components active via bios settings (webcam, wireless, LAN, card-reader, USB controllers, etc) running latest ASUS 3.26 bios, NOT using nvidia proprietary drivers, and networking via the realtek wireless.

System is essentially unusable.

Note: running 'sudo powertop' will freeze it every time.

Seems kernel related (apparently kernel panic; caps-lock LED blinking), and perhaps related to acquiring of hardware stats/ACPI, although using the built-in LAN (wireless off) seemed to help, where on wireless, system froze in minutes; on built-in LAN, system ran fairly stable. Perhaps removal of HAL in 10.04 is not quite baked?

No logs to add; typing this from win7 factory install (dual boot).

Thanks in advance for any resolution on this issue. My former eee 901 with 9.10 was rock solid and would love to continue running 10.04 on my new fancy machine :) Will try the 'noapic nolapic acpi=off' options since that may help.

Revision history for this message
Tech2010 (technologyresearch2010) wrote :

Before leaving the thread, I wanted to report my resolution in hopes it might help someone who views this in the future.

I am using an Intel D945GCLF2 motherboard, equipped with an Intel N330 Atom dual-core chip. The build included a DDR2 800 2GB chip with 6-6-6-18 timings that "should have worked". When I replaced it with a DDR2 667 with 4-4-4-12 timings, the problem no longer cropped up. After several days without a freeze (an eternity compared to what was happening), I also updated the BIOS to the 2Q2010 278P update.

Although the BIOS still does not let me manually select the 667MHz speed for the memory, in spite of the specification on the motherboard, things seem to be working fine and I hope whatever other problem is hampering the rest of this group of fine folks gets resolved. Happy Summer!

TR2010

florianr (florianr-gmx)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Changed in linux (Ubuntu):
status: Confirmed → Triaged
Revision history for this message
scott urban (thomas-scott-urban) wrote :

Also affects me.

Sometimes REISUB works, sometimes not. Either this bug or all the hard resets have completely
destabilized the system. Trying to pull information using scp off of the system causes frequent network
errors. apt-get upgrade is failing with hash sum mismatches.

I've got 3 machines on 10.4.

First machine randomly reboots itself.

Second machine exhibits the freeze problem - dozens of times a day if I log in with X, not at all if I just ssh
in to read my mail with mutt.

The last machine seems to be stable (but flash no longer works in firefox (all three machines)).

I know these are separate problems and I should file separate bugs, but having followed this bug
and some related ones, I have no faith that the OS provides the means to diagnose these
problems.

This release is clearly not ready, though I suspect that it's a crappy kernel causing most of the problems.

Revision history for this message
Pascal Roy (carignankg) wrote :

I installed of the kernel 2.6.34 and it did not work for me. Still freezing!!!!!!!!!

My freeze scenario is:

After a restart and logon i can work for 1 to 10 minutes, I'm very lucky when i get to 10 minutes and more.
Everything stop on the screen, no mouse, no keyboard. I can't change keyboard caps lock or num lock lights . I must do a Hard reboot.

Wired network.

it append more often when the computer have a high disk activity.

Changed in linux (Ubuntu):
status: Triaged → Confirmed
Revision history for this message
Pascal Roy (carignankg) wrote :

oups wrong click.. sorry
>>Changed in linux (Ubuntu):
>>status: Triaged → Confirmed

can someone revert it back to Triaged?

Changed in linux (Ubuntu):
status: Confirmed → Triaged
Revision history for this message
Jonathan (rocketnewton) wrote :

I've identified at least one cause in my situation to be the wireless card/driver. I'm running 2.6.32-21-generic-pae with the latest driver for my wireless card (realtek RTL8192). This same driver is built into later kernels. A few days ago I enabled/disabled the wireless interface trying to get onto a network and my machine completely locked up.

Revision history for this message
ischoegl (ischoegl) wrote :

I have a very similar issue as Jonathan described with my wireless card - also a RTL8192. Interestingly, lockups only occur on certain wireless networks (e.g. EAP Type: PEAP; Network Authentication: WPAWPA2; Data Encryption: TKIP/AES; Authentication Method/Protocol: MSCHAP-V2; Inner EAP Type: EAP-MSCHAPv2), other connections (e.g. home networks) appear to work better (albeit not completely flawlessly). Both standard 64bit 2.6.32 kernel and lucid 2.6.34-020634-generic are affected. My current workaround is to disable the wireless card by its hardware switch.

Revision history for this message
kai@perfectreign.com (kai-perfectreign) wrote :

running without X, my proxy server (on my DMZ at home) has now been up for 5 days. Running powertop also has no problems. This machine is a desktop and doesn't use wireless.

Out of curiosity - i wonder how a wireless card driver would cause xorg to show 100% utilisation.

Revision history for this message
Montblanc (montblanc) wrote :

Has anybody of you attached a `lshw -short`? I think I'm not the only one suspecting this bug could have multiple causes.

Revision history for this message
Jonathan (rocketnewton) wrote :

Re Comment #95 from ischoegl - yes, actually the same is true for me. The crash happens at work (WPA/2 Enterprise, PEAP) but not at home (WEP).

ischoegl - is there anything interesting in the logs after a crash?

Revision history for this message
scott urban (thomas-scott-urban) wrote :

No wireless here, attaching lshw -short output

Revision history for this message
ischoegl (ischoegl) wrote :

Jonathan - when I last looked (i.e. a couple of weeks ago), I couldn't find anything. I can post log files, if you let me know which ones ...

There seem to be several other people with this issue, http://ubuntuforums.org/showpost.php?p=9496737&postcount=550 and see http://ubuntuforums.org/showpost.php?p=9496998&postcount=552. One thing people mentioned in this thread (almost 600 posts about system freezes, albeit there seem to be a number of different reasons) is that it should be still possible to ssh into a 'frozen' machine. I haven't tried it yet, though ...

Revision history for this message
Jonathan (rocketnewton) wrote :

As requested attaching lshw -short

Revision history for this message
ischoegl (ischoegl) wrote :

here's another lshw -short

Revision history for this message
Igor Wojnicki (wojnicki) wrote :

Hear ye, hear ye.

I used:

nohz=off

kernel option and..... no freezes! I usually had a freeze within a minute (I boot lucid from a pen drive - just for testing, since I'm not that brave to install it because of this bug).

So if this option helps you we'll have a nice workaround and a starting point for developers.

Revision history for this message
Daniel Phillips (fire-breather-15) wrote :

Bah....I rather hate this issue....and also, when I tried to use a live CD to revert to 9.10, I would just get a blank screen when it was supposed to be installing/checking the disc/etc....
So now I have just the 10.04, which has dubious stability, and seem to be unable to revert back!

Revision history for this message
smoosh (lolomcdoo) wrote :

This bug is the most frustrating kind, since it seems to be completely random. Sometimes, it doesn't happen for days, sometimes it happens within a matter of hours, and it doesn't seem to matter what I have open. I tried the nohz=off trick, but who knows if it worked or not? I guess if I go more than a week without a freeze, I will consider it successful.

Other than this bug, 10.04 is pretty damn fantastic!

Revision history for this message
Daniel Phillips (fire-breather-15) wrote :

Actually, this reminds me of how viruses (the biological kind, not the computer kind--although...) act/mutate and affect different people different ways....
Not that I think this is a virus, though.

However, I have found that since my last update about 5 hours ago, it's only crashed once....

Revision history for this message
Nomax (nomax) wrote :

I tried "nohz=off" but I still experience random crashes. :-(

Revision history for this message
W. Prins (wprins) wrote :

For what it's worth: I've got similar random crashed on my laptop (have had it for a while.) From this bug report responses I got the idea to try the -rt kernel (2.6.31-10-rt #153-Ubuntu SMP PREEMPT RT Tue Jan 12 11:01:03 UTC 2010 x86_64 GNU/Linux), and lo and behold, no more crashes. (I suspect this laptop also possibly has crash issues due to video driver issues, but suffice it to say that with the -rt kernel the machine has been rock solid even under intense load for several hours, which usually would've precipitated a crash.)

Do you need anything from me? (logs etc?)

Revision history for this message
Daniel Phillips (fire-breather-15) wrote :

@ W. Prins: How did you get the kernel to download?

Revision history for this message
W. Prins (wprins) wrote :

@Daniel Phillips: Initially I just installed "linux-image-rt" but you should probably install the package "linux-rt" from Synaptic (or via apt-get or whatever) which will ensure updates etc work correctly.

Revision history for this message
W. Prins (wprins) wrote :

For reference, I've reported a possibly related bug tonight related to suspend/resume, which repeatable and reliably fails on the latest .32 kernel, and works fine on the .31-rt kernel.

Revision history for this message
W. Prins (wprins) wrote :

Sorry, I forgot to include a link to the other bug:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/599147

Obviously that bug report also includes all system logs etc collected by apport/ubuntu-bug, so if it's required here please refer to the files attached above.

Revision history for this message
PsYcHoK9 (psychok9) wrote :

#81
I spoke too soon. Today, I got 2-3 freeze, 10 < seconds.
Only with Lucid Ubuntu (no on Karmic).
2.6.35-4-generic-pae, Catalyst 10.4 by AMD/Canonical repo.

Bryce Harrington (bryce)
Changed in xorg-server (Ubuntu):
status: New → Confirmed
Revision history for this message
kai@perfectreign.com (kai-perfectreign) wrote :

I just posted this on the ubuntuforums also. I have a desktop running on my firewall as a proxy server. I upgraded it from 9.1 to 10.04 and waited to see how it went. So far, so good. I've had it up for fifteen days. No X or wireless running. (By the way, both my laptop - which failed miserably with 10.04 and was backed off to 9.1 - and my desktop are Intel-based systems.)

Revision history for this message
James Clemence (jvc26) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes

Moving back to run lucid with the karmic kernel (latest in that release
2.6.31-14-generic) I get no freezes at all, which supports this being
kernel rather than xorg.

J

--
-------------------------------------
James Verity Clemence
Cambridge University Mixed Lacrosse Captain (Retd.)
Clare College SCO, MCR Computing Officer
SRCF Sysadmin
-------------------------------------

Revision history for this message
Steve Conklin (sconklin) wrote : Re: Ubuntu 10.04 random freezes

Another user has reported that his random server hangs/crashes have been resolved by the latest proposed kernel Stable Release Update for Lucid. This proposed kernel contains a large number of updates to the ext4 file system from upstream.

It would be very valuable if you could test this and see whether it resolves the problem.

Instructions for enabling the proposed kernel:

https://wiki.edubuntu.org/Kernel/Dev/KernelTesting

Thanks,

Steve

Changed in xorg-server (Ubuntu):
assignee: nobody → Steve Conklin (sconklin)
assignee: Steve Conklin (sconklin) → nobody
Changed in linux (Ubuntu):
assignee: nobody → Steve Conklin (sconklin)
tags: added: kernel-reviewed
removed: kernel-needs-review
Changed in linux (Ubuntu):
status: Triaged → Confirmed
Revision history for this message
databubble (phil-linttell) wrote :

Hi Steve,

I'm not sure which kernel, specifically, you want tested from proposed..... but I tested 2.6.32-24.38 (amd64) and I'm still seeing freezes. (I find ripping a DVD in handbrake is the easiest way to force a freeze in only a few minutes, but I still get freezes randomly without it).

Nothing in kern.log apart from handbrake segfaulting.

Revision history for this message
Steve Conklin (sconklin) wrote :

2.6.32-24.38 is indeed what I was asking about.

So unfortunately, the ext4 patches didn't solve your problem.

Revision history for this message
BobMcD (mcbobbo) wrote :

I'm in this same boat, running 10.04, amd64, and am seeing close-to-random system freezes, typically when the system is under heavy IO load. I'm getting nothing in any logs about it, as it seems the freeze is taking the disk IO system with it. I've tried everything suggested with no change yet. Today I'm taking my ext4 down to ext3 using SystemRescueCd/FSArchiver. This should completely rule out ext4 from at least my personal case. I'll update this when either I get another freeze or have had several days of stability.

Revision history for this message
BobMcD (mcbobbo) wrote :

I'm frozen again this morning. ext4-to-ext3 seems to have had no effect whatsoever.

Revision history for this message
tonyw (tony-whyman) wrote :

I had this problem with a new Lucid 10.4 install. However, turning off Hyperthreading in the BIOS seemed to fix the bug.

Revision history for this message
Captain Chaos (launchpad-chaos) wrote :

Could this have something to do with IRQ routing? I noticed on some other thread somebody saying that uninstalling the irqbalance daemon made the freezes go away. An IRQ routing problem might explain the randomness of the freezes, as everybody has different hardware on different IRQ's. If the kernel stops responding to some random interrupt the results would depend entirely on which hardware it belongs to and would seem random to the user.

I myself so far have had my USB mouse freeze a few times. Sometimes ten seconds after logging in, sometimes after many hours. Sometimes the keyboard still worked, and sometimes the entire system was frozen. This is on Lucid 64-bit.

Revision history for this message
Captain Chaos (launchpad-chaos) wrote :

Is there anyone here who has this problem who has only one core (and no hyperthreading)?

Revision history for this message
Captain Chaos (launchpad-chaos) wrote :

I've been running irqbalance --debug in a console for a while now, and I can see it moving interrupts around between cores. Possibly whenever it does this it could sometimes go wrong or cause problems? OK, I'll stop my uninformed speculation now, but maybe this is of some use to someone with deeper knowledge of these matters...

Revision history for this message
Nomax (nomax) wrote :

> Is there anyone here who has this problem who has only one core (and no hyperthreading)?

Yes, here it happens with a Pentium III CPU but not with the Pentium 4 HT...

Revision history for this message
Montblanc (montblanc) wrote :

If you think it's a CPU issue, please mind that it's NOT happening on AMD Athlon 64 X2 (2 cores) and AMD Turion 64 (1 core).

Revision history for this message
catchmeifyoutry (catchmeifyoutry) wrote :

@Montblanc, eh, I seem to have missed something, where was it concluded that it doesn't happen on AMD Athlon 64 X2, or AMD Turion 64 processors?

I see multiple reports here using AMD64, and I myself have random complete system freezes on my AMD Athlon 64 dual core.

Running Ubuntu 10.04
Kernel 2.6.32-23-generic
Gnome 2.30.2
Memory 3.2 Gib
Processor 0: AMD Athlon(tm) 64 X2 Dual Core Processor 4800+
Processor 1: (identical to proc. 0, since it's dual core)

PS.:
I already started getting freezes when running "partimage" (after installing from the internet) on the 10.04 LIVE CD.
I hoped the live CD freeze was an isolated incident that a kernel update and proper installation would resolve (it didn't).
Running partimage with the live CD was a sure shot for a freeze.

Revision history for this message
Holger Arnold (holgerarnold) wrote :

I have the same problem on an IBM Thinkpad T41p (Pentium M, ATI FireGL T2 (RV350) graphics card), so this should not be an x64, hypertreading or multi-core issue. I am using the free radeon driver, no proprietary drivers.

Symptoms: The screen goes black; mouse pointer remains visible, but not movable; caps-lock light is blinking. When SysRq is on, the machine can be rebooted with Alt+SysRq+b, but other SysRq commands or other keys commands seem to have no effect. After rebooting, the system logs do not contain any unusual entries. The problem occurs randomly and seems not to be correlated to memory load, disk activity or network traffic (internal WLAN is on though).

The same problem occurs with Ubuntu 10.04 and Fedora 13, but never with Ubuntu 9.10 or Fedora 12. Therefore, we should probably concentrate on those components that changed from Ubuntu 9.10 to 10.04 *and* from Fedora 12 to 13.

Revision history for this message
Montblanc (montblanc) wrote :

@catchmeifyoutry It was concluded in my case. I'm running Lucid on both systems and I don't get any freezes. If multiple reports include an AMD processor, I think that means it's not a CPU specific issue. I may think it's a matter of Hyperthreading or motherboard chipsets, but these are just my naive thoughts.

Revision history for this message
Conor Moran (conor-j-moran) wrote :

I have a dell optiplex gx 260 desktop box with Pentium 4 chip.
Installed 10.04 - same issue - random black screen freezes.

It is purely random, **but I have a way to reproduce it.**
Run the:
System > Admin > System Tests>
    Check only the Video Tests checkbox and run through the series of tests.
For me this always crashes (6 times out of 6 attempts), but not at the same point each time.

I've configured grub to boot the 2.6.22-21 kernel which seems to exhibit the problem much less (2.6.22-23 is the killer for me)
In fact I'm not sure I've seen it happen on 2.6.22-21 at all.

If I run "lspci -vv" I see the following video card info:
...
Intel Corp 82845G/Gl[Brookdale-G] GE Chipset Integrated Graphics Device

Don't know if there is any other info I could provide to help get a reproducible test case but perhaps others who have this problem could run the Video Tests to see if it happens for them.

I've never tried to ssh into the box after a black scren

Revision history for this message
Conor Moran (conor-j-moran) wrote :

Oops, correction to my previous comment:
 wrong kernel versions mentioned
2.6.32-21 seems to be more stable than 2.6.32-23

(I has 22 instead of 32)

Revision history for this message
dialallama (mrjoebailey) wrote :

I have this problem too (system completely freezes - not blank screen - hard reset only - usually CAPS lock and SCROLL lock flashing). My system is:

AMD Athlon XP 2600+
NVIDIA GeForce 6600 (but proprietry drivers and compiz disabled)
No wifi

Freezes can occur in any circumstances, but seem more common with cpu intense processes (e.g flash, avidemux)

I ALSO have the same problem with Karmic - but only since lucid came out!

My laptop (Intel dual core + ATI) also suffers from this problem - so I am currently using windows (Joy o joy o joy)

I've updated to kernel 2.6.34-020634-generic but still have the same problem!

Revision history for this message
Conor Moran (conor-j-moran) wrote :

People...please check to see if following steps reproduce it for you:

System > Admin > System Tests>
    Check only the Video Tests checkbox and run through the series of tests.

Revision history for this message
Holger Arnold (holgerarnold) wrote :

On my system, running the video test does *not* trigger the problem.

Revision history for this message
Holger Arnold (holgerarnold) wrote :

In the hope to collect some useful information, I installed the linux-crashdump package. When the problem occurs, the system is now restarted (instead of freezing). After rebooting, there is a ~30MB file called linux-image-2.6.32-23-generic.0.crash in /var/crash. The apport tool tells me that a kernel crash has occurred and asks whether I want to send a report. If I try to do this, it sends ~30MB somewhere (presumably the crash file), but then tells me that a server error occurred and that the data could not be sent successfully.

I'd really like to help, but I do not have the time to study how kexec, crashdump, etc. work in detail. Is there an easy way to get at least some information out of these tools? Is there a "Debugging kernel crashes in Ubuntu"-Howto somewhere?

Revision history for this message
Holger Arnold (holgerarnold) wrote :

I can apparently trigger the problem by downloading large files over my WLAN connection using Bittorrent.

Revision history for this message
dialallama (mrjoebailey) wrote :

On my Intel Core 2 Duo T5550, the video test does not crash the system.

Revision history for this message
Igor Wojnicki (wojnicki) wrote :

Could you try to use acpi_skip_timer_override kernel option as suggested by Hqxriven at http://ubuntuforums.org/showpost.php?p=9612800&postcount=731 ? It seems to be working for me for now - 3 hours uptime.

Revision history for this message
Igor Wojnicki (wojnicki) wrote :

acpi_skip_timer_override definitely works for me - 8.5 hours uptime - no freeze. Does it work for anybody else?

Revision history for this message
databubble (phil-linttell) wrote :

Hi Ignor. acpi_skip_timer_override does not work for me. So far the only thing that stabilizes my system is nolapic, which has the side-effect of disabling my second core.

Revision history for this message
Igor Wojnicki (wojnicki) wrote :

databubble, what about nohz=off ? did you try it?

Revision history for this message
magneze (jeff-magneze) wrote :

I had this problem every day. I solved it by using the 34 kernel. However, over the last few weeks it has started happening again. Twice today. I'm on a Thinkpad T60. Hope this is useful info and this this gets fixed!

Revision history for this message
Dave Hayslett (hayslett) wrote :

I just got another freeze today. I've been running with "radeon.modeset=0 noapic nolapic" for several days (a week, maybe) and hadn't had a freeze until now. As others have reported, I can ssh into the system; Xorg is running at 98% CPU.

Revision history for this message
Kris Logan (krisloganm) wrote :

I am getting random complete system lockups on the below system:-

AMD Phenom x4 9650
nVidia GeForce 9800 GT 512MB
4xGB Dual Channel DDR2 RAM
ASUS M3N-HD/HDMI
USB Mouse/Keyboard

Kernel 2.6.32-23-generic
nVidia 195.36.24 Hardware Driver
Ubuntu 10.04 x86-64

Turning Compiz off does not help.
When system freezes can not SSH to system
Turning CPU scaling off does not help.

Revision history for this message
Cliff Lee (cliff-y-lee) wrote :

I updated my system to:

INTEL Pentium ES5400
BIOSTAR G41D3G

Ubuntu 10.04 freezes randomly but pretty consistently; from 1 min to couple of hours. I tried three different recommendations, one pretty technical for my standard (maybe too technical, I have no experience with Unix or usage of "terminal") but I followed the instruction carefully - and they all failed. So, I reverted back to Ubuntu 9.10 - to my surprise, 9.10 would freeze also. Ubuntu 9.10 never did that in my old Compaq laptop with AMD Athlon (screen no longer works - hardware problem).

I really like to be able to use 10.04. Are there relatively new system that run 10.04 without freezing?

Revision history for this message
Caroline (confuseing) wrote :

I seem to be having the same problem..but I can't even log into my desktop. It seems to be freezing up earlier and earlier. The first time happened right after I launched Firefox so I rebooted. Then it froze while I was typing in my password. I rebooted. (The reisub keys weren't responding.) Then it froze before right after the Ubuntu screen appeared. I just installed 10.04 and it seemed to be okay, but the freezing started after I downloaded updates.

Revision history for this message
beadrifle (beadrifle) wrote :

I seem to have a queer version of the random freezes case. My desktop freezes (except for being able to open a terminal through the keyboard shortcut) ONLY when I use keyboard shortcuts that I have assigned to control the volume and when rhythmbox is running. It freezes rhythmbox and firefox and many other windows (can't seem to find a pattern as to which here) and when I kill rhythmbox the freeze is gone.

Revision history for this message
Phil Spencer (phil-philtopia) wrote :

I have a dual monitor setup for a docked Dell latitude D630 which experiences frequent X freezes. 95% of the time my mouse input still works, i cannot type anywhere in X however I can ctrl alt f1 into a console and restart gdm. The other 5% of the time it is a full freeze and requires power off

Most of the time the issue occurs when I am running the VMware View Open Client and I can clicking from View into something else on my desktop. The issue happened more frequently when this program was run in a window (5 times a day average) but now I run the application in fullscreen and it occurs maybe once a week.

It has also happened without View running and without being docked but far less frequent.

Revision history for this message
Conor Moran (conor-j-moran) wrote :

Well - as mentioned earlier - I was having problems earlier with random/sporadic "Black Screens".
Based on threads etc. I suspected problems with video drivers and intel chiopset.

Anyhow I had reproducible test case (System > Admin > System Testing > Video tests => Crash)

After trying out a lot of fixes (new kernels yadda yadda) I finally bit the bullet and went back to ubuntu 9.10.

So far stable. I tried the video tests, but the part where it cycles thru different resolution modes -where it usually crashed- is not in 9.10 so nothing definite at this point.

I notice my xserver-xorg-video-intel is version 2:2.9.0-1lubunt2
I might try to install that particular driver on ubuntu 10.04 at some point (when I have time) to see what happens.

In the mean time, I'll see how stable this baby is running on my dell optiplex gx260 Pentium 4.

(Given I ran it successfully in past with win XP/wubi I'm hopeful)

Seems to me like this thread is capturing information about a lot of different bugs and I have to say I'm really disappointed and disillusioned with ubuntu (esp. stability) at this point. Considering going to "rock solid" debian....this baby seems a helluva lot worse for crashing than windows 95 ever was.

BTW: I'm loathe to ever take an update again!!!! I'm relative new to linux - my initial dabblings were very favorable but Ubuntu 10.04 seems to fall over more often than a drunken toddler!

Revision history for this message
BobMcD (mcbobbo) wrote :

FYI - I've been able to achieve 12 days of uptime thus far. Same duty cycle, same hardware, same software, etc. 10.04 will automatic updates, default settings (beyond specifying the server kernel image.)

Only, 32bit - not 64.

Revision history for this message
Conor Moran (conor-j-moran) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes
Download full text (3.5 KiB)

Cheers Bob, Good for you!
Obviously there is no problem then...we're all mad!

On Wed, Jul 28, 2010 at 9:48 PM, BobMcD <email address hidden> wrote:

> FYI - I've been able to achieve 12 days of uptime thus far. Same duty
> cycle, same hardware, same software, etc. 10.04 will automatic updates,
> default settings (beyond specifying the server kernel image.)
>
> Only, 32bit - not 64.
>
> --
> Ubuntu 10.04 random freezes
> https://bugs.launchpad.net/bugs/585765
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in The Linux Kernel: New
> Status in “linux” package in Ubuntu: Confirmed
> Status in “xorg-server” package in Ubuntu: Confirmed
>
> Bug description:
> Hello,
>
> on my new laptop, a HP ProBook 6440b (with Core i5 and a plain Intel
> Chipset, 4GB RAM) I get randomly freezes of the whole system. I can't
> reproduce that, what means I don't know a aplication or usage of the system
> making it freeze. sometimes I have uptimes of a day, without freeze and
> sometimes it freezes right after booting the system.
>
> I found out, that sometimes the MagicSysRQ (R-E-I-S-U-B) works and let me
> shut down the system, sometimes not. I don't know what makes that
> difference. In the system log I can't find any unusual entries. But I foun
> that the system log is still runing, so shuting down the wifi with the
> notebooks hardware switch for example is logged. Also the Wifi network
> connection to my router is not interrupted.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: linux-image-2.6.32-22-generic 2.6.32-22.33
> Regression: No
> Reproducible: No
> ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
> Uname: Linux 2.6.32-22-generic x86_64
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
> Subdevices: 2/2
> Subdevice #0: subdevice #0
> Subdevice #1: subdevice #1
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: florian 1689 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0xd4900000 irq 17'
> Mixer name : 'Intel G45 DEVIBX'
> Components : 'HDA:111d7603,103c1722,00100202
> HDA:11c11040,103c3066,00100200 HDA:80862804,80860101,00100000'
> Controls : 23
> Simple ctrls : 14
> Date: Wed May 26 11:03:07 2010
> EcryptfsInUse: Yes
> Frequency: Once a day.
> HibernationDevice: RESUME=UUID=24088f3d-7be1-4efd-a05a-d1fac42086df
> InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
> MachineType: Hewlett-Packard HP ProBook 6440b
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic
> root=UUID=ac1bccdd-e231-45c3-bfde-991ae9549f0f ro quiet splash
> ProcEnviron:
> LANG=de_DE.utf8
> SHELL=/bin/bash
> RelatedPackageVersions: linux-firmware 1.34
> SourcePackage: linux
> dmi.bios.date: 01/27/2010
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version: 68CDD Ver. F.04
> dmi.board.name: 1722
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: KBC Versio...

Read more...

Revision history for this message
Dave Hayslett (hayslett) wrote : Re: Ubuntu 10.04 random freezes

For what it's worth, this still occurs with the 2.6.32-24 kernel.

Igor, when you talk about using acpi_no_skip_timer and nohz=off, is that in addition to "noapic nolapic", or in place of those options?

Revision history for this message
Jason Dolan (jason.t.dolan) wrote :

I've had the exact issues as described by databubble in comment #39.

For me I've found if I turn off my wireless card I no longer get any freezes (uptime so far of 1 day and 17 hours).

My card using the Realtek driver:
Realtek Semiconductor Co., Ltd. Device 8172 (rev 10)

Revision history for this message
Igor Wojnicki (wojnicki) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes

Dave, in my case noapic nolapic do not work - I experience a freeze
after a few minutes.

Using either nohz=off or acpi_no_skip_timer seems to help. I haven't
experienced any freezes in either case. I'm not sure if these options
solve the problem, since I didn't run exhaustive tests, however after
13 hours of uptime there is no single freeze - no matter if I use
compiz/wireless/wired network or not.

On Fri, Jul 30, 2010 at 3:08 PM, Dave Hayslett <email address hidden> wrote:
> Igor, when you talk about using acpi_no_skip_timer and nohz=off, is that
> in addition to "noapic nolapic", or in place of those options?

Revision history for this message
Igor Wojnicki (wojnicki) wrote : Re: Ubuntu 10.04 random freezes

Oops I made a typo in the previous post, it should be acpi_skip_timer_override instead of acpi_no_skip_timer. Sorry.

Revision history for this message
Morgan Gangwere (0-fractalus) wrote :

I've had this problem and I've reliably strace'd the offending thread (usually via SSH).

It seems to be locked on the general pattern of an futex with a NULL timeout:
futex( ... , FUTEX_WAIT_PRIVATE, NULL , ... ,

Backtracing the process shows from gdb:
0: __kernel_vsyscall ()
1: ?? () in libc6.so.6
Backtrace stopped: Corrupt stack.

I've been able to stroke the bug by compiling Enlightenment (DR17) with the Eweather module, setting its provider to "google", clicking "apply" and then "close". This will lock the system fairly reliably.

It seems that if init gets this futex call down the line, it will /stall/ the system.

I suspected it was bad RAM, so I ran Memtest86 and it came up with bad RAM at first, so I swapped out and I'm now running on 256MB of RAM (max on this box is 385MB) and the bug still persists, so RAM corruption is not something thats happening on hardware.

I will see if installing the 2.6.32.11 kernel helps -- Currently I'm on a 2.6.32-15 compiled for SMP and Preemptive and optimized for Coppermine chips (Pentium 3 M here)

<sarcasm> 5 years of this, is going to be a little insane.</sarcasm>

Booooooooooggggg.

Revision history for this message
Captain Chaos (launchpad-chaos) wrote :

Further to my comment #124, I can report that after disabling irqbalance (about three weeks ago) I have not had random freezes any more. It definitely seems to be a factor on my system (quad core Intel Core2, 4 GB RAM, 2 NVidia Geforce 8800 GTX's).

Perhaps others could try whether this makes a difference?

Revision history for this message
Morgan Gangwere (0-fractalus) wrote :

I cannot back that up.

I've tried it on a Coppermine box, and it still causes the random crash syndrome.

This has something to do with a kernel-level patch, it seems. Anyone tried running a way upstream (2.6.35) kernel?

Revision history for this message
Igor Wojnicki (wojnicki) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes

Disabling irqbalance doesn't work for me.

On Wed, Aug 4, 2010 at 12:46 AM, Captain Chaos
<email address hidden> wrote:
> Further to my comment #124, I can report that after disabling irqbalance
> (about three weeks ago) I have not had random freezes any more. It
> definitely seems to be a factor on my system (quad core Intel Core2, 4
> GB RAM, 2 NVidia Geforce 8800 GTX's).
>
> Perhaps others could try whether this makes a difference?
>
> --
> Ubuntu 10.04 random freezes
> https://bugs.launchpad.net/bugs/585765
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message
agarzon (g-garzon) wrote : Re: Ubuntu 10.04 random freezes

I have a similar problem. Ramdom freeze, which I cannot reproduce. Sometime I get the system up for 36 hrs uninterrupted , sometimes it happens right after booting.

Regarding what florinar wrote on comment#2, I am also experiencing the ramdom keyboard freeze. Could they be related?

Currently running 2.6.32-24 kernel.

I have a dual intel x5570 with an Nvidia FX580 gaphics card. I am not running the proprietary drivers, so far using generic. Running both wired and wireless networking.

Revision history for this message
thecityofgold (simon-haighmail) wrote :

After 4 years of Ubuntu and 3 months of random freezing I've migrated to PCLinuxOS.

It is easy to install, works flawlessly, and is based on later packages than Ubuntu.

It appears that Ubuntu devs do not give a c**p about a critical bug in their distribution. In that case, and with regret, the only way to gain stability is to look elsewhere.

Revision history for this message
julius (jybumaat-gmail) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes
Download full text (3.8 KiB)

That's the beauty with GNU/Linux distros, you have the power to choose my
friend. As for me I'm still satisfied with Ubuntu 10.04 LTS. Maybe when
10.04.1 will be released I hope that most of the major bugs are already
polished.

On Thu, Aug 12, 2010 at 6:19 PM, thecityofgold <email address hidden>wrote:

> After 4 years of Ubuntu and 3 months of random freezing I've migrated to
> PCLinuxOS.
>
> It is easy to install, works flawlessly, and is based on later packages
> than Ubuntu.
>
> It appears that Ubuntu devs do not give a c**p about a critical bug in
> their distribution. In that case, and with regret, the only way to gain
> stability is to look elsewhere.
>
> --
> Ubuntu 10.04 random freezes
> https://bugs.launchpad.net/bugs/585765
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in The Linux Kernel: New
> Status in “linux” package in Ubuntu: Confirmed
> Status in “xorg-server” package in Ubuntu: Confirmed
>
> Bug description:
> Hello,
>
> on my new laptop, a HP ProBook 6440b (with Core i5 and a plain Intel
> Chipset, 4GB RAM) I get randomly freezes of the whole system. I can't
> reproduce that, what means I don't know a aplication or usage of the system
> making it freeze. sometimes I have uptimes of a day, without freeze and
> sometimes it freezes right after booting the system.
>
> I found out, that sometimes the MagicSysRQ (R-E-I-S-U-B) works and let me
> shut down the system, sometimes not. I don't know what makes that
> difference. In the system log I can't find any unusual entries. But I foun
> that the system log is still runing, so shuting down the wifi with the
> notebooks hardware switch for example is logged. Also the Wifi network
> connection to my router is not interrupted.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: linux-image-2.6.32-22-generic 2.6.32-22.33
> Regression: No
> Reproducible: No
> ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
> Uname: Linux 2.6.32-22-generic x86_64
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
> Subdevices: 2/2
> Subdevice #0: subdevice #0
> Subdevice #1: subdevice #1
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: florian 1689 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0xd4900000 irq 17'
> Mixer name : 'Intel G45 DEVIBX'
> Components : 'HDA:111d7603,103c1722,00100202
> HDA:11c11040,103c3066,00100200 HDA:80862804,80860101,00100000'
> Controls : 23
> Simple ctrls : 14
> Date: Wed May 26 11:03:07 2010
> EcryptfsInUse: Yes
> Frequency: Once a day.
> HibernationDevice: RESUME=UUID=24088f3d-7be1-4efd-a05a-d1fac42086df
> InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
> MachineType: Hewlett-Packard HP ProBook 6440b
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic
> root=UUID=ac1bccdd-e231-45c3-bfde-991ae9549f0f ro quiet splash
> ProcEnviron:
> LANG=...

Read more...

Revision history for this message
Conor Moran (conor-j-moran) wrote :
Download full text (3.9 KiB)

Thanks for the info, I think I might give that PCLinuxOS a shot also based
on your recommendation....looks fairly polished based on screenshots.
I tried going back to ubuntu 9.10 (karmic) which was more bearable and
although my "Black Screen" freezes have gone away, I still get an occasional
freeze.
(It's a lot less frequent than 10.04 though)

On Thu, Aug 12, 2010 at 11:19 AM, thecityofgold
<email address hidden>wrote:

> After 4 years of Ubuntu and 3 months of random freezing I've migrated to
> PCLinuxOS.
>
> It is easy to install, works flawlessly, and is based on later packages
> than Ubuntu.
>
> It appears that Ubuntu devs do not give a c**p about a critical bug in
> their distribution. In that case, and with regret, the only way to gain
> stability is to look elsewhere.
>
> --
> Ubuntu 10.04 random freezes
> https://bugs.launchpad.net/bugs/585765
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in The Linux Kernel: New
> Status in “linux” package in Ubuntu: Confirmed
> Status in “xorg-server” package in Ubuntu: Confirmed
>
> Bug description:
> Hello,
>
> on my new laptop, a HP ProBook 6440b (with Core i5 and a plain Intel
> Chipset, 4GB RAM) I get randomly freezes of the whole system. I can't
> reproduce that, what means I don't know a aplication or usage of the system
> making it freeze. sometimes I have uptimes of a day, without freeze and
> sometimes it freezes right after booting the system.
>
> I found out, that sometimes the MagicSysRQ (R-E-I-S-U-B) works and let me
> shut down the system, sometimes not. I don't know what makes that
> difference. In the system log I can't find any unusual entries. But I foun
> that the system log is still runing, so shuting down the wifi with the
> notebooks hardware switch for example is logged. Also the Wifi network
> connection to my router is not interrupted.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: linux-image-2.6.32-22-generic 2.6.32-22.33
> Regression: No
> Reproducible: No
> ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
> Uname: Linux 2.6.32-22-generic x86_64
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
> Subdevices: 2/2
> Subdevice #0: subdevice #0
> Subdevice #1: subdevice #1
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: florian 1689 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0xd4900000 irq 17'
> Mixer name : 'Intel G45 DEVIBX'
> Components : 'HDA:111d7603,103c1722,00100202
> HDA:11c11040,103c3066,00100200 HDA:80862804,80860101,00100000'
> Controls : 23
> Simple ctrls : 14
> Date: Wed May 26 11:03:07 2010
> EcryptfsInUse: Yes
> Frequency: Once a day.
> HibernationDevice: RESUME=UUID=24088f3d-7be1-4efd-a05a-d1fac42086df
> InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
> MachineType: Hewlett-Packard HP ProBook 6440b
> ProcCmdLine: BOOT_IMAG...

Read more...

Revision history for this message
Conor Moran (conor-j-moran) wrote :

Well I bit the bullet and greetings from PCLinuxOS!
Was slightly tricky for me to install.....cause I had a blackscreen of death
while installing. (does not bode well)
Successfully installed in VESA mode, and then found it tricky to set the
correct screen resolution...as I had 640 resolution and couldn't see much
when I started up...but got there in the end.

Cannot say I found it quite as easy to find my way around as I did with
Ubuntu, but overall was relatively easy to setup and it appears to be
working well.

I'll post on stability after I've been using it for a bit...

Revision history for this message
Rick Silva (silvari) wrote : Re: Ubuntu 10.04 random freezes

I've been able to prevent this issue from happening, by disabling Pulseaudio (as per the excellent guide at http://www.jeffsplace.net/node/12 ).

My system (Intel D945GCLF2, Atom 330, running Lucid w/ 2.6.32-24-generic) has had no problems at all except when I'd recently been running some audio or video-with-audio; then I'd randomly fall into a situation where the screen and mouse would freeze / lock up (but I could still ssh in to it and restart it etc.) .

Revision history for this message
jhfhlkjlj (fdsuufijjejejejej-deactivatedaccount) wrote :

Please keep this bug report pertinent to the bug itself. This is not a forum.

Revision history for this message
Señor Miller (eric-miller) wrote :

I had been seeing this problem on a new ThinkPad W510 running 10.04.

The symptom I was seeing was that the screen would lock up at random times over the course of the day, sometimes after several hours, other times after just a few minutes. I saw lockups after leaving the machine running while I was away from it, but more frequently while actively using the machine. Typically, lockups would happen when I did something actively, such as clicking on a link in Firefox or hitting the return key while in gnome-terminal. In most cases, the cursor arrow could be moved about the screen, but the system would not respond to any input from keyboard or mouse.

After reading this thread, I tried to ssh into my machine while it was locked up. I never found a case when this failed to work. In every case, top showed Xorg running near 100% CPU utilization. I tried to kill Xorg by sending it a signal, but a new Xorg process (with a new PID) would be created, executing at 100% CPU utilization, and still unresponsive to keyboard and mouse.

A coworker with a similar setup to mine said he wasn't seeing any problems like this but that he had had similar problems when he first installed Ubuntu 10.04. After comparing notes, it came to light that he had switched from the free graphics driver that Ubuntu installs by default to the proprietary non-free NVidea driver.

I switched to the non-free driver last week and have not seen the problem even once since switching.

I am able to run pulse audio, and I'm even able to turn on desktop effects that were sure to kill my old T40.

Revision history for this message
Dave Hayslett (hayslett) wrote :

Very interesting, Senor Miller. I assume you're talking about fglrx, yes? Did you do anything more than install that driver, such as removing any of the old ones? Any post-installation configuration to do?

Revision history for this message
Dave Hayslett (hayslett) wrote :

Ooooops, you said nVidia, so ignore the fglrx bit. But the other questions still stand.

Revision history for this message
hoover (uwe-schuerkamp) wrote :

Some things I've tried (unsuccessfully) to get rid of the freezes:

- running kde instead of gnome
- running mainline kernel .35rc1
- running bare bones icewm / blackbox sessions

in my case (msi k8t neo II mobo, amd 4400+, nvidia 6200 agp, nvidia 256.xx drivers installed manually), the problems usually start with the caps lock key going wild (all of a sudden, the keyboard (ps2) will create upper case only), then after a while the system locks up completely.

Only today, I had another interesting freeze with the "h" key autorepeating, hard reset required.

Revision history for this message
Mauricio (malarcon-r) wrote :

I can confirm the same issue here after upgrade from 9.04 (x86_64, gnome, 100% CPU utilization, I've remove all the eye-candy effects)

I usually can kill -9 ssh'ing from another machine, and that, at least takes me to the login screen.

One really interesting thing I noticed today was that after removing openjdk and having sun-jdk (due to another issue) as my default seems to really really reduce the CPU usage.

Are you guys using any open-jdk java software the moment the freeze happen?

Revision history for this message
Mauricio (malarcon-r) wrote :

Nevermind! It just crashed again. "piece of c#$#$$"

This is seriously a really nasty bug, goodbye ubuntu this make me very inefficient, I'll give it a try to fedora

Revision history for this message
Igor Wojnicki (wojnicki) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes

Mauricio, good luck with Fedora, however I'm afraid you could
encounter similar problems. It seems that there are serious issues
with newer kernels or/and XOrg (perhaps a combination of them). So as
long you'd stick with fairly old kernel you should be safe (i.e.
2.6.31) anything newer tends to be unstable (some report that 2.6.35
is ok, some that the issue is just less frequent).

You might also try to add kernel options which are reported to help in
some cases, try in turn:
- noacpi noapm
- nohz=off
- acpi_skip_timer_override

For me the latter two work fine.

On Wed, Sep 1, 2010 at 11:53 PM, Mauricio <email address hidden> wrote:
> Nevermind! It just crashed again. "piece of c#$#$$"
>
> This is seriously a really nasty bug, goodbye ubuntu this make me very
> inefficient, I'll give it a try to fedora
>
> --
> Ubuntu 10.04 random freezes
> https://bugs.launchpad.net/bugs/585765
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message
Peter van Toorn (p-van-toorn) wrote : Re: Ubuntu 10.04 random freezes

Recently several people mentioned to stop using Ubuntu 10.04 and start using other distributions. I mentioned in # 47 and # 71 of this thread that I plan to do the same. I have now 7 distributions on two machines.

HP desktop , AMD 5600+ with : Fedora 13, OpenSuse 11.2, Gentoo (and Windows Vista on another disk)
Fedora 13 and Gentoo both fail occasionally caused by freezing of keyboard and mouse (once a week at most ) OpenSuse 11.2 seems very stable (seen only once).Note I can live with the failure frequencies. I choose for Fedora and OpenSuse 11.2 as my default system for my work.

HP laptop (8 years old with one Intel processor) : OpenSuse 11.3, PCLinuxOS (pretty neat BTW), Mandriva 2010,1 and Debian
I have limited statistics on keyboard failure, but it is rare. I did not notice any failure on Debian yet (running a 2.6.26 kernel !?).

Note I am using a mix of nvidia (Gentoo only) and standard Xorg drivers for the graphics dependent on distribution

Of course this does not prove anything, but failure rate on other distributions than Ubuntu are rare from my perspective.

Although I am convinced the basic bug is an issue around the kernel 2.6.32 and later (I see it on all distributions apart from Debian, & Ubuntu failed also without graphics-Xorg), there must be a variable in the Ubuntu distribution on top of the kernel and Xorg which makes Ubuntu unworkable for me on the AMD machine due to the failure rate

Note, I tried to install Ubuntu on the laptop using a LiveCD disc (nothing wrong with the CD, checked and rechecked). That failed too, it failed during booting of LiveCD (old hardware?), and yes indeed keyboard hangs too (including REISBUD interupts) ;-(

Revision history for this message
Mauricio (malarcon-r) wrote :

Thanks Igor and Peter, those are indeed very surprising news, I was just few seconds to reboot and start the fedora install.I guess I was very hot headed yesterday, (it's not fun when you have to kill your working session many times a day).

I haven't tried the kernel options you mention Igor, I'll give them a try right now. Then I'll check on an old kernel.

Everybody seems to compliment PCLinuxOS, I might install it side by side.

One important thing to notice, I'm in a multi screen environment, and seems to me that this bug is more prone to happen when I click on an application let's say screen one, and while that application opens (whatever I clicked it) if I move my mouse very hard to another screen trying to reach another application it crashes. I'll try to replicate, If happen to found a way to make it crash (non-randomly) I guess we've reach a milestone here guys

Cheers

Revision history for this message
James Clemence (jvc26) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes

My freezes went away once I scrapped ndiswrapper on both Lucid and
Maverick. I would guess that in my case at least, loading sketchy
windows code into the kernel was causing some serious issues.

J

Revision history for this message
vootey (vootey) wrote : Re: Ubuntu 10.04 random freezes

Could your freezes have something to do with this bug-report on freedesktop.org?
https://bugs.freedesktop.org/show_bug.cgi?id=28402

Revision history for this message
kai@perfectreign.com (kai-perfectreign) wrote :

I should mention again. On my P-IV desktop with no X server running, I've been experiencing zero crashes. I've been up for 76 days so far.

I note that on my 9.1 laptop, I'm running kernel 2.6.31-22 and on the 10.04 desktop, I'm running 2.6.32-22.

login as: kai
kai@127.0.0.1 password:
Linux proxy 2.6.32-22-generic #36-Ubuntu SMP Thu Jun 3 22:02:19 UTC 2010 i686 GNU/Linux
Ubuntu 10.04.1 LTS
Welcome to Ubuntu!
 * Documentation: https://help.ubuntu.com/

Last login: Thu Sep 2 08:12:25 2010 from pc4433.co.la.ca.us
kai@proxy:~$ uptime

 08:31:58 up 76 days, 1:10, 1 user, load average: 0.32, 0.46, 0.36

Revision history for this message
Mauricio (malarcon-r) wrote :

Just an update.

The kernel options that Igor recommended seems to work fine for me
- noacpi noapm
- nohz=off
- acpi_skip_timer_override

So far I've just past the 24H uptime w/out any X server issues.. (knocking on wood)

Revision history for this message
Everthon Valadão (valadao) wrote :

I have a Dell Vostro 3300 (Core i5, etc) laptop and I've seen the "BUG: soft lockup - CPU#1 stuck for 61s!" message twice already, with the kernel version 2.6.32-24. I'm going to collect more debug info and post it here, but see how serious this bug is for laptop owners:

Last night I shutdown my Laptop and when I saw the black screen, closed it and put it inside the case and the case into my backpack, to go home. Then, 30 min. later, I hear some crazy fan noise, open my backpack and feel some really intense heat... Men, my heart stopped! I found my laptop almost bursting into flames, the fan spinning super fast and the plastic case almost melting... Luckily I saw the bug message, shut the laptop down at time and put it open to cool faster. It still work, but I almost lost my Laptop because of this bug :(

Revision history for this message
Señor Miller (eric-miller) wrote :

@Dave Hayslett (entries #168 & #169)

I ran for a few days without any additional configuration changes; my system didn't even have an xorg.conf on it.

Since that time, I've begun running with an external monitor in TwinView mode when I'm in the office. This required me to add an xorg.conf file to identify my screen layout, but it has not made my system any less stable. I haven't seen a single xorg lockup since installing the proprietary nVidea driver.

And no, I did not remove the old driver from my system. Its existence on the disk is inconsequential.

I'm running with the default ubuntu kernel and not passing it any extra boot-time options. Here's my /proc/cmdline:

BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic-pae root=UUID=ca9db505-62f4-4b2d-bfc3-446259907421 ro quiet splash

Revision history for this message
rickyrockrat (rickyrockrat) wrote :
Download full text (4.2 KiB)

My issue is not a kernel freeze, it is clearly Xorg. I can confirm a full lockup with mouse movement, but no Xorg response. Machine is very responsive over ssh. I have killed the last application I used (firefox). - Xorg still at 100%. One CPU is 100% (2.5G) the other 1.5G.
My desktop is Xfce4.

Here are the gory details:

Linux cosmo 2.6.32-24-generic #42-Ubuntu SMP Fri Aug 20 14:21:58 UTC 2010 x86_64 GNU/Linux
00:00.0 Host bridge: Intel Corporation 82G35 Express DRAM Controller (rev 03)
00:02.0 VGA compatible controller: Intel Corporation 82G35 Express Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation 82G35 Express Integrated Graphics Controller (rev 03)
00:19.0 Ethernet controller: Intel Corporation 82566DC Gigabit Network Connection (rev 02)
00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 02)
00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 02)
00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 02)
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 02)
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 02)
00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 02)
00:1c.2 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 3 (rev 02)
00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 02)
00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 02)
00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 02)
00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev f2)
00:1f.0 ISA bridge: Intel Corporation 82801HB/HR (ICH8/R) LPC Interface Controller (rev 02)
00:1f.2 SATA controller: Intel Corporation 82801HB (ICH8) 4 port SATA AHCI Controller (rev 02)
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 02)
03:00.0 IDE interface: JMicron Technology Corp. JMB368 IDE controller
04:05.0 FireWire (IEEE 1394): Agere Systems FW322/323 (rev 70)

top - 16:27:04 up 4 days, 16:01, 15 users, load average: 1.10, 1.07, 0.95
Tasks: 221 total, 2 running, 217 sleeping, 0 stopped, 2 zombie
Cpu(s): 0.5%us, 50.5%sy, 0.0%ni, 49.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
Mem: 8185024k total, 7343296k used, 841728k free, 985328k buffers
Swap: 7815612k total, 932k used, 7814680k free, 4028856k cached

  PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
30044 root 20 0 338m 106m 43m R 100 1.3 152:33.47 Xorg
 1310 doug 20 0 672m 207m 32m S 2 2.6 63:57.46 midori
    1 root...

Read more...

Revision history for this message
rickyrockrat (rickyrockrat) wrote :

Here is a strace on the Xorg PID that's running 100%
Process 30044 attached - interrupt to quit
--- SIGALRM (Alarm clock) @ 0 (0) ---
rt_sigreturn(0xe) = 50800
--- SIGALRM (Alarm clock) @ 0 (0) ---
rt_sigreturn(0xe) = 50800
--- SIGALRM (Alarm clock) @ 0 (0) ---
rt_sigreturn(0xe) = 50800

This is repeating indefinitely.

Revision history for this message
walter (wkjoseph) wrote :

I activated the reccomended nvidia driver 195.36.24 and also enabled compiz and now have been up for almost 2 weeks without lockups. I tried everything that caused lockups in the past without problems.

Revision history for this message
Duy Nguyen (duy-nguyen) wrote :

Hi,

The following thread has 106 pages of posts already. Has anybody figure out what the problems might be? 10.10 is just around the corner. Will I have the same bug with the new version?

http://ubuntuforums.org/showthread.php?t=1478787&page=106

Thanks.

Revision history for this message
Stuart (stuartneilson) wrote :

I have been running both Ubuntu 9.10 and 10.04 using mainline kernel 2.6.34 since June without a single freeze, on different hardware affected by the freeze. I have tested each newly released Ubuntu kernel and every one so far results in a hard freeze (with "fsck of disk remounted readonly" message on subsequent boot).

Incidentally, a default install of Fedora 13 runs solidly on the same affected systems.

Revision history for this message
herman.vierendeels (herman-vierendeels) wrote :

ubuntu 10.04
motherboard M4A78-HTPC asus
kernel 2.6.32-24-generic #43-Ubuntu SMP Thu Sep 16 14:58:24 UTC 2010 x86_64 GNU/Linux

Can these random freezes have something to do with motherboard problems ?

Before i ran mandirva 2009 during 1 year without problems.

Now i have these random freezes but sometimes i have even freezes during bios startup.

Revision history for this message
skrisman (ssandboxx) wrote :

Hasn't happened with my desktop, but happens all the time with my new laptop. The only major difference is that my desktop has an i7 and laptop has an i5. Mostly same issues, no keyboard, no caps lock light, mouse works fine

Revision history for this message
Sean (seanrijs) wrote :

I also have random freezes in 10.04 and 10.10 with the following symptoms:
The screen freezes, I can move my mouse but clicks do not register.
No keyboard (capslock or numluck response).
All logs show nothing related to this freeze.

When I installed the propietary drivers the problem dissapears.
So it must be related to the nouveau drivers.

Revision history for this message
sonic6567 (professional-) wrote :

I have this issue in 10.04 and 10.10 rc
At seemingly random times (unrelated to uptime) the system becomes non-responsive save for the mouse which sometime will eventually lock up as well. Usually r,e,i,s,u,b will reboot

nvidia sli 680i
2ea nvidia 7950
using the driver provided by ubuntu hardware restricted drivers interface (i believe the nvidia driver)

I have had this issue starting with the initial release of 10.04, through all updates, and now in 10.10 rc as well.

As I am sure everyone can relate to, I am becoming Extremely frustrated and disappointed. This is not a run of the mill 'annoyance bug'; this is a 'show stopper bug'. Above all else, I must be able to rely on my OS to be stable. A little glitch in rendering a graphic here, or a non-functioning feature there... those are annoying, yet survivable bugs. But a bug that at seemingly random times and without warning completely locks your system-- Absolutely Unacceptable.
In effect, this bug renders me forever locked to 9.10.

Revision history for this message
kai@perfectreign.com (kai-perfectreign) wrote :

I just saw the latest comment and wanted to interject.

I've had a 10.04 system running now for 109 days of uptime with no stoppages and no reboots. I have only throttled back the kernel updates and do not run X.

Hope that helps.

I suppose I need to restart since it is now telling me to!

kai@127.192.8.3's password:
Linux proxy 2.6.32-22-generic #36-Ubuntu SMP Thu Jun 3 22:02:19 UTC 2010 i686 GNU/Linux
Ubuntu 10.04.1 LTS

Welcome to Ubuntu!
 * Documentation: https://help.ubuntu.com/

*** System restart required ***
Last login: Mon Oct 4 06:23:45 2010 from kai-laptop.local
kai@proxy:~$ uptime
 13:29:34 up 109 days, 6:08, 1 user, load average: 0.19, 0.09, 0.04
kai@proxy:~$

Revision history for this message
Conrad Firm (confirm) wrote :

I'm getting this too - fresh install of Lucid - NOT impressed by this AT ALL!! Having to hard-reboot my system many times every day is UNACCEPTABLE. Time for Lucid to go.

Revision history for this message
John Bruno (jbalaska) wrote :

I've been fighting this bug (Seems there may be a couple of similar bugs, see my version below*)for a couple of weeks on 10.04.1 but not on 10.10.

I got fed up trying to fix it and booted to my 10.10 install, did the latest kernel update...And it started freezing my mouse!

Went back to my 10.04.1 partition and started digging through posts in this thread, and the ubuntuforums ones.

First I tried disabling irqbalance by editing /etc/default/irqbalance and set ENABLED=0
That did not work.

Then I added acpi_skip_timer_override nohz=off to my boot options, updated burg (grub) and on reboot, NO MORE FREEZING!

*To clarify, my mouse pointer would freeze at random times or just after login, plugging another usb mouse in would work for a time than freeze also, my KB would continue to work for a while, but would eventually stop responding.

My system:
MSI MB, AMD 9950BE, 4GB RAM, Ubuntu 10.04.1 and 10.10 both x86_64, Latest Ubuntu update generic kernels.

Revision history for this message
John Bruno (jbalaska) wrote :

Forgot to mention, I'm running a Nvidia GeForce 8200 and Driver 195.36.24 with X server version 1.7.6 (10706000)
Compiz and emerald with full plugins enabled. The 10.10 install is a fresh install, the 10.04.1 install is upgraded 9.04 > 9.10 > 10.04

Good luck all!

Revision history for this message
Igor Wojnicki (wojnicki) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes

John,

Did you try just acpi_skip_timer_override without nohz=off (or the
other way around nohz=off without acpi...)?
In my case if I use either of them the freezes stop, so presumably you
don't need to use both of them.

I believe pinpointing the option which actually prevents freezes would
make possible to track down the bug.

Revision history for this message
John Bruno (jbalaska) wrote : Re: Ubuntu 10.04 random freezes

Testing now with only acpi_skip_timer_override, I'll post back after 12 hours or if I get a freeze.

Revision history for this message
John Bruno (jbalaska) wrote :

DAMN! had a mouse freeze, with a message of pulseaudio[2011]: ratelimit.c: 437 events suppressed. I was listening to a mp3 in totem in the background and surfing with firefox 3.6.11.

I plugged in my Logitech usb wireless mouse and it seems to be working longer than it usually does after this event (Still playing a mp3 in Totem).

I'm going to re-add nohz=off and continue playing the MP3 in Totem.

Revision history for this message
hoover (uwe-schuerkamp) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes
Download full text (4.2 KiB)

On 23 October 2010 23:00, John Bruno <email address hidden> wrote:
> DAMN! had a mouse freeze, with a message of pulseaudio[2011]:
> ratelimit.c: 437 events suppressed. I was listening to a mp3 in totem in
> the background and surfing with firefox 3.6.11.
>
> I plugged in my Logitech usb wireless mouse and it seems to be working
> longer than it usually does after this event (Still playing a mp3 in
> Totem).
>
> I'm going to re-add nohz=off and continue playing the MP3 in Totem.
>

Same here, 10.10 was relatively freeze free for me too, the first one
happened after installing banshee and playing an mp3. I added both
options mentioned above and have suffered another full lockup (sound
stopped, mouse froze, hard reset required) in the meantime while
watching tv and typing an email in chromium on google mail.

I think I'll try disabling pulseaudio next. Any good pointers out
there to show how this is done or isn't this possible anymore with
10.10? I seem to remember a howto on how to revert to alsa.

All the best, Uwe

> --
> Ubuntu 10.04 random freezes
> https://bugs.launchpad.net/bugs/585765
> You received this bug notification because you are a direct subscriber
> of a duplicate bug (578457).
>
> Status in The Linux Kernel: New
> Status in “linux” package in Ubuntu: Confirmed
> Status in “xorg-server” package in Ubuntu: Confirmed
>
> Bug description:
> Hello,
>
> on my new laptop, a HP ProBook 6440b (with Core i5 and a plain Intel Chipset, 4GB RAM) I get randomly freezes of the whole system. I can't reproduce that, what means I don't know a aplication or usage of the system making it freeze. sometimes I have uptimes of a day, without freeze and sometimes it freezes right after booting the system.
>
> I found out, that sometimes the MagicSysRQ (R-E-I-S-U-B) works and let me shut down the system, sometimes not. I don't know what makes that difference. In the system log I can't find any unusual entries. But I foun that the system log is still runing, so shuting down the wifi with the notebooks hardware switch for example is logged. Also the Wifi network connection to my router is not interrupted.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: linux-image-2.6.32-22-generic 2.6.32-22.33
> Regression: No
> Reproducible: No
> ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
> Uname: Linux 2.6.32-22-generic x86_64
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
> Architecture: amd64
> ArecordDevices:
>  **** List of CAPTURE Hardware Devices ****
>  card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
>   Subdevices: 2/2
>   Subdevice #0: subdevice #0
>   Subdevice #1: subdevice #1
> AudioDevicesInUse:
>  USER        PID ACCESS COMMAND
>  /dev/snd/controlC0:  florian    1689 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
>  Card hw:0 'Intel'/'HDA Intel at 0xd4900000 irq 17'
>   Mixer name   : 'Intel G45 DEVIBX'
>   Components   : 'HDA:111d7603,103c1722,00100202 HDA:11c11040,103c3066,00100200 HDA:80862804,80860101,00100000'
>   Controls      : 23
>   Simple ctrls  : 14
> Date: Wed May 26 11:03:07 2010
> EcryptfsInUse: Yes
> Fr...

Read more...

Revision history for this message
John Bruno (jbalaska) wrote : Re: Ubuntu 10.04 random freezes

My issue only freezes the mouse pointer (System is still stable and responds to KB commands). I did remove Pulseaudio last night and installed oss4, if anything the freeze came even quicker, I've since gone back to pulseaudio.

For what it's worth, I leave my system running all night playing either Video or MP3's and as long as the mouse is not moved, it never freezes. I'm basically at my whits end (Mouse #2 just froze, switching to usb mouse #3).

If I can't find a solution soon I'm going to try 2.6.31RT Kernel.

Revision history for this message
Conor Moran (conor-j-moran) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes
Download full text (6.0 KiB)

I've posted a couple of times before...last time I was moving to PC Linux OS
Anyway, I've be using that for a while but had exactly the same issues there
i.e. random black-screen crashes

For me, I've always suspected the video-card/intel video drivers were
responsible.
One reason is that I could reproduce the crash every time in both ubuntu and
pc linux by running "Test Video Card"

To try to fix the issue, I recently bought a cheap maxtor video card to put
into the machine and try out. But I haven't been able to get that to work at
all in my dell desktop.
That got me tweaking the bios - BTW: I've got an old Pentium 4 Dell Optiplex
GX260 Desktop

In the bios is a setting "Onboard Video Buffer" which could be set as 1MB or
8MB. It was set to 1 and I changed it to 8MB.
After that, I could successfully run the Video Card Test without fail so at
this point I'm very hopeful my issue is sorted. I have never ever been able
to do that and the symptom was always the same black screen crash.

Info provided in case anyone else could benefit from this bios setting also.

I have not had a crash since (couple of days) but it's too early to say
anything for sure at this point. Will post again if I do have a crash.

Conor

P.S. I'm sticking with PC Linux OS for now as I find some of it's apps
better after using it for a while, and I have a lot of new apps installed
which I don't want to reinstall on a fresh ubuntu system.

P. P.S. My video card details are (from command: lspci -vv)
-----
00:02.0 VGA compatible controller: Intel Corporation
82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics Device (rev 01)
(prog-if 00 [VGA controller])
        Subsystem: Dell Device 0126
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
Stepping- SERR- FastB2B- DisINTx-
        Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0
        Interrupt: pin A routed to IRQ 16
        Region 0: Memory at e8000000 (32-bit, prefetchable) [size=128M]
        Region 1: Memory at fe900000 (32-bit, non-prefetchable) [size=512K]
        Expansion ROM at <unassigned> [disabled]
        Capabilities: <access denied>
        Kernel driver in use: i915
        Kernel modules: i915, intelfb
----

On Sun, Oct 24, 2010 at 9:02 PM, John Bruno <email address hidden>wrote:

> My issue only freezes the mouse pointer (System is still stable and
> responds to KB commands). I did remove Pulseaudio last night and
> installed oss4, if anything the freeze came even quicker, I've since
> gone back to pulseaudio.
>
> For what it's worth, I leave my system running all night playing either
> Video or MP3's and as long as the mouse is not moved, it never freezes.
> I'm basically at my whits end (Mouse #2 just froze, switching to usb
> mouse #3).
>
> If I can't find a solution soon I'm going to try 2.6.31RT Kernel.
>
> --
> Ubuntu 10.04 random freezes
> https://bugs.launchpad.net/bugs/585765
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in The Linux Kernel: New
> Status in “linux” package in Ubuntu: Confirmed
> Status in “xorg-server” package in Ubuntu: Con...

Read more...

Revision history for this message
hoover (uwe-schuerkamp) wrote :
Download full text (9.5 KiB)

Not a single freeze in nearly a week now since I removed pulseaudio.
*crosses fingers*

Uwe

On 28 October 2010 11:36, Conor Moran <email address hidden> wrote:
> I've posted a couple of times before...last time I was moving to PC Linux OS
> Anyway, I've be using that for a while but had exactly the same issues there
> i.e. random black-screen crashes
>
>
> For me, I've always suspected the video-card/intel video drivers were
> responsible.
> One reason is that I could reproduce the crash every time in both ubuntu and
> pc linux by running "Test Video Card"
>
> To try to fix the issue, I recently bought a cheap maxtor video card to put
> into the machine and try out. But I haven't been able to get that to work at
> all in my dell desktop.
> That got me tweaking the bios - BTW: I've got an old Pentium 4 Dell Optiplex
> GX260 Desktop
>
> In the bios is a setting "Onboard Video Buffer" which could be set as 1MB or
> 8MB. It was set to 1 and I changed it to 8MB.
> After that, I could successfully run the Video Card Test without fail so at
> this point I'm very hopeful my issue is sorted. I have never ever been able
> to do that and the symptom was always the same black screen crash.
>
> Info provided in case anyone else could benefit from this bios setting
> also.
>
> I have not had a crash since (couple of days) but it's too early to say
> anything for sure at this point. Will post again if I do have a crash.
>
> Conor
>
> P.S. I'm sticking with PC Linux OS for now as I find some of it's apps
> better after using it for a while, and I have a lot of new apps installed
> which I don't want to reinstall on a fresh ubuntu system.
>
> P. P.S. My video card details are (from command: lspci -vv)
> -----
> 00:02.0 VGA compatible controller: Intel Corporation
> 82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics Device (rev 01)
> (prog-if 00 [VGA controller])
>        Subsystem: Dell Device 0126
>        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
> Stepping- SERR- FastB2B- DisINTx-
>        Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort-
> <TAbort- <MAbort- >SERR- <PERR- INTx-
>        Latency: 0
>        Interrupt: pin A routed to IRQ 16
>        Region 0: Memory at e8000000 (32-bit, prefetchable) [size=128M]
>        Region 1: Memory at fe900000 (32-bit, non-prefetchable) [size=512K]
>        Expansion ROM at <unassigned> [disabled]
>        Capabilities: <access denied>
>        Kernel driver in use: i915
>        Kernel modules: i915, intelfb
> ----
>
> On Sun, Oct 24, 2010 at 9:02 PM, John Bruno
> <email address hidden>wrote:
>
>> My issue only freezes the mouse pointer (System is still stable and
>> responds to KB commands). I did remove Pulseaudio last night and
>> installed oss4, if anything the freeze came even quicker, I've since
>> gone back to pulseaudio.
>>
>> For what it's worth, I leave my system running all night playing either
>> Video or MP3's and as long as the mouse is not moved, it never freezes.
>> I'm basically at my whits end (Mouse #2 just froze, switching to usb
>> mouse #3).
>>
>> If I can't find a solution soon I'm going to try 2.6.31RT Kernel.
>>
>> --
>> Ubuntu 10.04 ran...

Read more...

Revision history for this message
ErikShreve (eshreve) wrote : Re: Ubuntu 10.04 random freezes

I've been running freeze free for about 5-6 weeks now. I tried a lot of stuff suggested in the comments - new kernels, kernel options, removing pulseaudio, etc...

Some of them resulted in no freeze for about a week but they always came back.

Finally I read in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/546871 about problems with freezes with Atheros network cards. I have a Atheros in my laptop. I found that if I disable the wireless adapter (I use a wired connection 99% of the time anyway) via Network Manager that I get no freezes.

Searching for more issues with Arheros leads to bug 426130. I haven't tired the backport fix listed there yet, but I'm confident it is something in the Network stack for me:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/426130

Revision history for this message
hoover (uwe-schuerkamp) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes
Download full text (4.2 KiB)

On 28 October 2010 13:41, ErikShreve <email address hidden> wrote:
> I've been running freeze free for about 5-6 weeks now. I tried a lot of
> stuff suggested in the comments - new kernels, kernel options, removing
> pulseaudio, etc...
>
> Some of them resulted in no freeze for about a week but they always came
> back.
>
> Finally I read in
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/546871 about
> problems with freezes with Atheros network cards. I have a Atheros in my
> laptop. I found that if I disable the wireless adapter (I use a wired
> connection 99% of the time anyway) via Network Manager that I get no
> freezes.

Hm, no atheros cards installed here, it's a desktop system that's
experiencing (used to experience? ;-) these problems.

Good to hear though that you seem to have found a way around the problem.

Uwe

>
> Searching for more issues with Arheros leads to bug 426130. I haven't tired the backport fix listed there yet, but I'm confident it is something in the Network stack for me:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/426130
>
> --
> Ubuntu 10.04 random freezes
> https://bugs.launchpad.net/bugs/585765
> You received this bug notification because you are a direct subscriber
> of a duplicate bug (578457).
>
> Status in The Linux Kernel: New
> Status in “linux” package in Ubuntu: Confirmed
> Status in “xorg-server” package in Ubuntu: Confirmed
>
> Bug description:
> Hello,
>
> on my new laptop, a HP ProBook 6440b (with Core i5 and a plain Intel Chipset, 4GB RAM) I get randomly freezes of the whole system. I can't reproduce that, what means I don't know a aplication or usage of the system making it freeze. sometimes I have uptimes of a day, without freeze and sometimes it freezes right after booting the system.
>
> I found out, that sometimes the MagicSysRQ (R-E-I-S-U-B) works and let me shut down the system, sometimes not. I don't know what makes that difference. In the system log I can't find any unusual entries. But I foun that the system log is still runing, so shuting down the wifi with the notebooks hardware switch for example is logged. Also the Wifi network connection to my router is not interrupted.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: linux-image-2.6.32-22-generic 2.6.32-22.33
> Regression: No
> Reproducible: No
> ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
> Uname: Linux 2.6.32-22-generic x86_64
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
> Architecture: amd64
> ArecordDevices:
>  **** List of CAPTURE Hardware Devices ****
>  card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
>   Subdevices: 2/2
>   Subdevice #0: subdevice #0
>   Subdevice #1: subdevice #1
> AudioDevicesInUse:
>  USER        PID ACCESS COMMAND
>  /dev/snd/controlC0:  florian    1689 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
>  Card hw:0 'Intel'/'HDA Intel at 0xd4900000 irq 17'
>   Mixer name   : 'Intel G45 DEVIBX'
>   Components   : 'HDA:111d7603,103c1722,00100202 HDA:11c11040,103c3066,00100200 HDA:80862804,80860101,00100000'
>   Controls      : 23
>   Simple ctrls  : 14
> Date: We...

Read more...

Revision history for this message
debianmigrant (debianmigrant) wrote : Re: Ubuntu 10.04 random freezes

My system was affected by this bug with both 9.04 and 10.10 (32bit) - random freezes, weird mouse/keyboard behaviour. I flashed my BIOS to latest version, and not a lockup since. Perhaps my freezes were specific to my hardware but just in case it helps anyone else:

BIOS 0806 -> 1002

ASUS P7P55D-E Pro
i5-750
4Gb Corsair XMS3
NVidia GTS250

Revision history for this message
Kurt Smith (kwmsmith) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes

On Thu, Oct 28, 2010 at 8:20 AM, debianmigrant
<email address hidden> wrote:
> My system was affected by this bug with both 9.04 and 10.10 (32bit) -
> random freezes, weird mouse/keyboard behaviour. I flashed my BIOS to
> latest version, and not a lockup since. Perhaps my freezes were specific
> to my hardware but just in case it helps anyone else:
>
> BIOS 0806 -> 1002
>
> ASUS P7P55D-E Pro
> i5-750
> 4Gb Corsair XMS3
> NVidia GTS250

Thanks for this information -- I have an ASUS P5K Pro MB (Core 2 Duo).
 On your recommendation I flashed my BIOS to the latest version and it
seems to have fixed things. No freezes for 4 days now (10.10), when I
could expect at least 2-3 freezes a day before updating the BIOS (on
9.04-10.10).

Kurt

Revision history for this message
John Bruno (jbalaska) wrote : Re: Ubuntu 10.04 random freezes

I've been using the Lucid RealTime kernel 2.6.31-11-rt for 9 days without a freeze, if anything my system is as stable as it's ever been. My 10.10 install still has the freezing issue.

After doing quite a bit of research (yup I read the 122+ UF pages also lol), and weeks of Hardware testing on this freezing issue, there seem to be some similar and imho unrelated bugs. I think if we're ever going to isolate these problems, we need to try to catigorize and seperate the diffent versions of the freezing issue.(I'm going to post this in the dreaded 122+ page thread).

My version ONLY freezes the mouse pointer and then stops responding to any subsequent USB mice randomly after I plug them in, also in a few cases, after having 3 mice stop responding in succession, the USB KB also stopped responding. In all cases the System is still stable and responds to remote axx. I NEVER experience high CPU usage, Video driver corruption problems or app or X crashes with this version of the freeze bug.

For the time being, I'm going to leave Kernel 2.6.31-11-rt on my main install for works sake. But I will be testing possible fixes on my 10.10 install.
There is a major BIOS update available for my MSI K9N2GM-FIH, including a unspecified USB function fix. I'll post back after flashing my BIOS.

Revision history for this message
John Bruno (jbalaska) wrote :

Flashed my MSI K9N2GM-FIH to the latest v.3.8 BIOS and booted to 2.6.32-25 on 10.04 x86_64 and the mouse stopped responding after less then 10min (No audio or video files playing or any programs running this time). I'm back to 2.6.31-11-rt and all is well again.

My Acer Aspire 6920G Laptop (Intel Core 2 Duo T8100 2.1 GHz, Mainboard-Intel PM965, Memory 4096 MB, DDR2 PC5300 667MHz, NVIDIA GeForce 9500M GS - 512 MB, Atheros AR8121/AR8113 PCI-E Ethernet Controller, Intel Wireless WiFi Link 4965AGN) running 10.04 x86_64 does NOT freeze, also my fathers HP desktop (Intel CPU, Nvidia chipset and GPU) running 10.04 x86_64 does not freeze either, both while using the USB Logitech mice that freeze on my system.

I'm more determined than ever to help isolate this problem, but with no pertinent log messages being generated, I'm running out of idea's.

Since there are several different variations of the freezing issue, should I file a new bug report for my version?

I'm open to any suggestions and will supply any information requested to help this issue.

Revision history for this message
John Bruno (jbalaska) wrote :

Success!

For my version of this problem:
"My version ONLY freezes the mouse pointer and then stops responding to any subsequent USB mice randomly after I plug them in, also in a few cases, after having 3 mice stop responding in succession, the USB KB also stopped responding. In all cases the System is still stable and responds to remote axx. I NEVER experience high CPU usage, Video driver corruption problems or app or X crashes with this version of the freeze bug."

On my Lucid install with the 2.6.32-25 Kernel, adding "acpi=force irqpoll" stops the freeze problem (3 days uptime so far).

After another couple of days of uptime to be sure, I will try "acpi=force irqpoll" on my 10.10 install and report on the result.

Revision history for this message
Everthon Valadão (valadao) wrote :

About the "BUG: soft lockup - CPU#1 stuck for 61s!", I've realized that it occurs every time I unplug the VGA port (e.g. some projector) and shutdown after. BUT, if I open the gnome-display-properties and "detect monitors" BEFORE shutting-down, the lockup bug doesn't occur.

Revision history for this message
John Bruno (jbalaska) wrote :

I found this similar bug report here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/627862 that exactly describes my version of this bug, I urge people to read the symptoms of that bug report and subscribe to it only if it exactly fits your version of the mouse pointer freeze problem.

Steve Conklin (sconklin)
Changed in linux (Ubuntu):
assignee: Steve Conklin (sconklin) → Ubuntu Kernel Team (ubuntu-kernel-team)
Revision history for this message
julius (jybumaat-gmail) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes
Download full text (3.6 KiB)

Hi:

Try to get the latest Kernel version by following this link:

http://www.ramoonus.nl/2011/01/linux-kernel-2-6-37-installation-guide-for-ubuntu-linux/

Hope this will solve your problem on you computer because that is how I
solved the problem of my computer.

Cheers!

On Tue, Jan 4, 2011 at 2:01 AM, Steve Conklin <email address hidden>wrote:

> ** Changed in: linux (Ubuntu)
> Assignee: Steve Conklin (sconklin) => Ubuntu Kernel Team
> (ubuntu-kernel-team)
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/585765
>
> Title:
> Ubuntu 10.04 random freezes
>
> Status in The Linux Kernel:
> New
> Status in “linux” package in Ubuntu:
> Confirmed
> Status in “xorg-server” package in Ubuntu:
> Confirmed
>
> Bug description:
> Hello,
>
> on my new laptop, a HP ProBook 6440b (with Core i5 and a plain Intel
> Chipset, 4GB RAM) I get randomly freezes of the whole system. I can't
> reproduce that, what means I don't know a aplication or usage of the system
> making it freeze. sometimes I have uptimes of a day, without freeze and
> sometimes it freezes right after booting the system.
>
> I found out, that sometimes the MagicSysRQ (R-E-I-S-U-B) works and let me
> shut down the system, sometimes not. I don't know what makes that
> difference. In the system log I can't find any unusual entries. But I foun
> that the system log is still runing, so shuting down the wifi with the
> notebooks hardware switch for example is logged. Also the Wifi network
> connection to my router is not interrupted.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: linux-image-2.6.32-22-generic 2.6.32-22.33
> Regression: No
> Reproducible: No
> ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
> Uname: Linux 2.6.32-22-generic x86_64
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
> Subdevices: 2/2
> Subdevice #0: subdevice #0
> Subdevice #1: subdevice #1
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: florian 1689 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0xd4900000 irq 17'
> Mixer name : 'Intel G45 DEVIBX'
> Components : 'HDA:111d7603,103c1722,00100202
> HDA:11c11040,103c3066,00100200 HDA:80862804,80860101,00100000'
> Controls : 23
> Simple ctrls : 14
> Date: Wed May 26 11:03:07 2010
> EcryptfsInUse: Yes
> Frequency: Once a day.
> HibernationDevice: RESUME=UUID=24088f3d-7be1-4efd-a05a-d1fac42086df
> InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
> MachineType: Hewlett-Packard HP ProBook 6440b
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic
> root=UUID=ac1bccdd-e231-45c3-bfde-991ae9549f0f ro quiet splash
> ProcEnviron:
> LANG=de_DE.utf8
> SHELL=/bin/bash
> RelatedPackageVersions: linux-firmware 1.34
> SourcePackage: linux
> dmi.bios.date: 01/27/2010
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version...

Read more...

Revision history for this message
hoover (uwe-schuerkamp) wrote :
Download full text (7.4 KiB)

Just tried the new kernel, and it crashed after approx. 30 minutes of
system use. (X exited, bllinking caps lock / num key). The screenshot
(literally ;-) can be found here:

http://dl.dropbox.com/u/1983539/images/crash_kernel_2.6.37.JPG

I was scaling some jpeg images with "convert" when the mouse pointer
froze for 4 seconds, then X crashed displaying the console black
screen of death.

HTH,

Uwe

On 8 January 2011 23:38, julius <email address hidden> wrote:
> Hi:
>
> Try to get the latest Kernel version by following this link:
>
> http://www.ramoonus.nl/2011/01/linux-kernel-2-6-37-installation-guide-
> for-ubuntu-linux/
>
> Hope this will solve your problem on you computer because that is how I
> solved the problem of my computer.
>
> Cheers!
>
> On Tue, Jan 4, 2011 at 2:01 AM, Steve Conklin
> <email address hidden>wrote:
>
>> ** Changed in: linux (Ubuntu)
>>     Assignee: Steve Conklin (sconklin) => Ubuntu Kernel Team
>> (ubuntu-kernel-team)
>>
>> --
>> You received this bug notification because you are a direct subscriber
>> of the bug.
>> https://bugs.launchpad.net/bugs/585765
>>
>> Title:
>>  Ubuntu 10.04 random freezes
>>
>> Status in The Linux Kernel:
>>  New
>> Status in “linux” package in Ubuntu:
>>  Confirmed
>> Status in “xorg-server” package in Ubuntu:
>>  Confirmed
>>
>> Bug description:
>>  Hello,
>>
>> on my new laptop, a HP ProBook 6440b (with Core i5 and a plain Intel
>> Chipset, 4GB RAM) I get randomly freezes of the whole system. I can't
>> reproduce that, what means I don't know a aplication or usage of the system
>> making it freeze. sometimes I have uptimes of a day, without freeze and
>> sometimes it freezes right after booting the system.
>>
>> I found out, that sometimes the MagicSysRQ (R-E-I-S-U-B) works and let me
>> shut down the system, sometimes not. I don't know what makes that
>> difference. In the system log I can't find any unusual entries. But I foun
>> that the system log is still runing, so shuting down the wifi with the
>> notebooks hardware switch for example is logged. Also the Wifi network
>> connection to my router is not interrupted.
>>
>> ProblemType: Bug
>> DistroRelease: Ubuntu 10.04
>> Package: linux-image-2.6.32-22-generic 2.6.32-22.33
>> Regression: No
>> Reproducible: No
>> ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
>> Uname: Linux 2.6.32-22-generic x86_64
>> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
>> Architecture: amd64
>> ArecordDevices:
>>  **** List of CAPTURE Hardware Devices ****
>>  card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
>>   Subdevices: 2/2
>>   Subdevice #0: subdevice #0
>>   Subdevice #1: subdevice #1
>> AudioDevicesInUse:
>>  USER        PID ACCESS COMMAND
>>  /dev/snd/controlC0:  florian    1689 F.... pulseaudio
>> CRDA: Error: [Errno 2] No such file or directory
>> Card0.Amixer.info:
>>  Card hw:0 'Intel'/'HDA Intel at 0xd4900000 irq 17'
>>   Mixer name   : 'Intel G45 DEVIBX'
>>   Components   : 'HDA:111d7603,103c1722,00100202
>> HDA:11c11040,103c3066,00100200 HDA:80862804,80860101,00100000'
>>   Controls      : 23
>>   Simple ctrls  : 14
>> Date: Wed May 26 11:03:07 2010
>> EcryptfsInUse...

Read more...

Revision history for this message
John Bruno (jbalaska) wrote : Re: Ubuntu 10.04 random freezes

For my version of the bug (See post #210) I'm having similar results as julius, 2.6.32-27 seems to have stopped the freeze, Although I'm still using the acpi=force irqpoll boot options. My next step will be to remove those and see if my system is still stable.

As always I urge everyone to check this bug report and the one at https://bugs.launchpad.net/ubuntu/+source/linux/+bug/627862
and post in the one that matches your specific symptoms.

Thanks!

Revision history for this message
Fran (frbastida) wrote : Re: [Bug 585765] Re: Ubuntu 10.04 random freezes
Download full text (3.8 KiB)

I installed time ago Ubuntu 10.10 and stopped keyboard and mouse
freezing. Same hardware, no changes on it.

2011/1/10, John Bruno <email address hidden>:
> For my version of the bug (See post #210) I'm having similar results as
> julius, 2.6.32-27 seems to have stopped the freeze, Although I'm still
> using the acpi=force irqpoll boot options. My next step will be to
> remove those and see if my system is still stable.
>
> As always I urge everyone to check this bug report and the one at
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/627862
> and post in the one that matches your specific symptoms.
>
> Thanks!
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/585765
>
> Title:
> Ubuntu 10.04 random freezes
>
> Status in The Linux Kernel:
> New
> Status in “linux” package in Ubuntu:
> Confirmed
> Status in “xorg-server” package in Ubuntu:
> Confirmed
>
> Bug description:
> Hello,
>
> on my new laptop, a HP ProBook 6440b (with Core i5 and a plain Intel
> Chipset, 4GB RAM) I get randomly freezes of the whole system. I can't
> reproduce that, what means I don't know a aplication or usage of the system
> making it freeze. sometimes I have uptimes of a day, without freeze and
> sometimes it freezes right after booting the system.
>
> I found out, that sometimes the MagicSysRQ (R-E-I-S-U-B) works and let me
> shut down the system, sometimes not. I don't know what makes that
> difference. In the system log I can't find any unusual entries. But I foun
> that the system log is still runing, so shuting down the wifi with the
> notebooks hardware switch for example is logged. Also the Wifi network
> connection to my router is not interrupted.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: linux-image-2.6.32-22-generic 2.6.32-22.33
> Regression: No
> Reproducible: No
> ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
> Uname: Linux 2.6.32-22-generic x86_64
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
> Subdevices: 2/2
> Subdevice #0: subdevice #0
> Subdevice #1: subdevice #1
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: florian 1689 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0xd4900000 irq 17'
> Mixer name : 'Intel G45 DEVIBX'
> Components : 'HDA:111d7603,103c1722,00100202
> HDA:11c11040,103c3066,00100200 HDA:80862804,80860101,00100000'
> Controls : 23
> Simple ctrls : 14
> Date: Wed May 26 11:03:07 2010
> EcryptfsInUse: Yes
> Frequency: Once a day.
> HibernationDevice: RESUME=UUID=24088f3d-7be1-4efd-a05a-d1fac42086df
> InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
> MachineType: Hewlett-Packard HP ProBook 6440b
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic
> root=UUID=ac1bccdd-e231-45c3-bfde-991ae9549f0f ro quiet splash
> ProcEnviron:
> LANG=de_DE.utf8...

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Revision history for this message
tasadar_f (tasadarf) wrote : Re: Ubuntu 10.04 random freezes

I have similar problem in Ubuntu 10.04

Revision history for this message
aaron (nelaaro) wrote :

I spent about 3 month with my machine in single user recovery boot up which worked fine.
As soon as I go past init S into init 2,3,4,5 system hangs. Total system lock up.
If i tried to go back to init S after $ telinit 2,3,4,5 or $ init 2,3,4,5. it would still hang.
It would consistintly freeze or restart at about 30 after xserver started. Whether I logged in or not.
Nothing of interest in the log files. no errors, just normal messages.

I have not tried to ssh into the system.

I spent the last 2 days going through the /etc/init.d/ and /etc/rc*.d/ to try and figure out why this was limited to runlevel above single user.
runlevel 2 through 5 are the same. Default in Ubuntu is init 2
$who -r # will show you what init level your are currently in.

I found the offending script to be in
$ file /etc/rc2.d/S99ondemand
/etc/rc2.d/S99ondemand: symbolic link to `../init.d/ondemand'

when i renamed it
$cd /etc/init.d/
$mv ondemand bk.ondemand

Boot back into normal standard ubuntu every thing is going fine now
$uptime
 14:17:43 up 1:04, 2 users, load average: 0.73, 0.68, 0.69

ondemand is the system CPU governor.
$ cat /etc/init.d/ondemand | grep -i short
# Short-Description: Set the CPU Frequency Scaling governor to "ondemand"

I hope that helps the debug team and give people a possible fix.

Revision history for this message
aaron (nelaaro) wrote :
Download full text (4.2 KiB)

I don't believe this is a problem with Xorg or Xserver.

Sorry for got to post my specs
Lucid 10.04 lts

$ uname -a
Linux aaronwk 2.6.32-28-generic #55-Ubuntu SMP Mon Jan 10 21:21:01 UTC 2011 i686 GNU/Linux

Selected lshw output

description: Desktop Computer
    product: SB95V20
    vendor: Shuttle Inc
    width: 32 bits
    capabilities: smbios-2.2 dmi-2.2 smp-1.4 smp
    configuration: boot=normal chassis=desktop cpus=1
  *-core
       description: Motherboard
       product: FB95V20
       vendor: Shuttle Inc
       physical id: 0
     *-firmware
          description: BIOS
          vendor: Phoenix Technologies, LTD
          physical id: 0
          version: 6.00 PG (09/15/2005)
          size: 128KiB
          capacity: 448KiB
          capabilities: isa pci pnp apm upgrade shadowing cdboot bootselect socketedrom edd int13floppy360 int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer int10video acpi usb ls120boot zipboot
     *-cpu
          description: CPU
          product: Intel(R) Pentium(R) 4 CPU 3.40GHz
          vendor: Intel Corp.
          physical id: 4
          bus info: cpu@0
          version: 15.6.5
          serial: 0000-0F65-0000-0000-0000-0000
          slot: Socket 478
          size: 3400MHz
          capacity: 4GHz
          width: 64 bits
          clock: 200MHz
          capabilities: boot fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx x86-64 constant_tsc pebs bts pni dtes64 monitor ds_cpl est tm2 cid cx16 xtpr pdcm lahf_lm cpufreq
          configuration: id=1
        *-cache
             description: L1 cache
             physical id: a
             slot: Internal Cache
             size: 32KiB
             capacity: 32KiB
             capabilities: synchronous internal write-back
        *-logicalcpu:0
             description: Logical CPU
             physical id: 1.1
             width: 64 bits
             capabilities: logical
        *-logicalcpu:1
             description: Logical CPU
             physical id: 1.2
             width: 64 bits
             capabilities: logical
   *-memory
          description: System Memory
          physical id: 1c
          slot: System board or motherboard
          size: 2771MiB
 *-pci
          description: Host bridge
          product: 82925X/XE Memory Controller Hub
          vendor: Intel Corporation
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 04
          width: 32 bits
          clock: 33MHz
        *-pci:0
             description: PCI bridge
             product: 82925X/XE PCI Express Root Port
             vendor: Intel Corporation
             physical id: 1
             bus info: pci@0000:00:01.0
             version: 04
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm msi pciexpress bus_master cap_list
             configuration: driver=pcieport
             resources: irq:24 ioport:c000(size=4096) memory:b0000000-cfffffff memory:d0300000-d03fffff(prefetchable)

 *-display
                description: VGA compatible controller
            ...

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Revision history for this message
Conor Moran (conor-j-moran) wrote :

I've posted on this before.
I was getting black screen freezes first on ubuntu, then on pclinuxos. Sometimes stable for up to a day - sometimes crashed 3/4 times in a day.
The issue appears to be finally resolved - I just installed new Debian release "squeeze" a couple of days back. No crashsince. Seems debian is living up to it's "rock solid" reputation so far. I'm keeping my fingers crossed ... but so far so good.

Revision history for this message
John Bruno (jbalaska) wrote :

As I've posted in this bug thread, I have moved my posting to the bug report that EXACTLY discribes MY version of this bug, Here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/627862

The gist of my latest post there is that upgrading to kernel 2.6.35-27-generic #48-Ubuntu SMP Tue Feb 22 20:25:46 UTC 2011 x86_64 GNU/Linux ( Ubuntu 10.10) seems to have fixed my freezing issue. Since there are several different freeze conditions posted in this thread, you might want to check out the other bug report and see if the symptoms exactly match yours.

Good luck,
John

Revision history for this message
Sebastian (sebastianhaselbeck) wrote :

random freezes also in natty

Revision history for this message
Sebastian (sebastianhaselbeck) wrote :

can someone also nominate this for natty and look whether

https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/763422

is similar?

Revision history for this message
Sebastian (sebastianhaselbeck) wrote :

definitely still encountering random freezes. albeit less than before... brand new thinkpad edge, latest natty with all updates... amd/radeon combo, 64bit

Revision history for this message
ischoegl (ischoegl) wrote :

Sebastian,
Check your wifi card - I've endured random freezes on my ThinkPad (a T410) for over a year. I narrowed my freezes down to the Realtek Wifi card that appears to be installed on a lot of thinkpads: mine's

lspci | grep RTL
03:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8191SEvB Wireless LAN Controller (rev 10)

The drivers that were packaged with lucid caused the system to freeze randomly on certain wireless networks. The drivers downloaded from Realtek worked better. However, all of what I've said holds for lucid ...

Revision history for this message
John Bruno (jbalaska) wrote :

New Update: In my case the freezes were caused by a Logitech S510 KB/Mouse USB combo. Once I removed the receiver and went to a standard wired mouse and PS2 KB the pointer freezes are 100% cured.

The receiver has a PS2 option plug on a -Y- cable, but it also causes the freeze issue.

So if your using this or another wireless KB or Mouse, you might try to use a wired unit(s) to check if this cures the freeze issue.

For me, I'll bite the bullet for now an use a wired solution, To bad as the Logitech S510 KB is very nice (Mouse, not so much lol), so I used my old USB MX500 and left the combo mouse turned off.
Note: even with the USB MX500 unplugged, using the crappy mouse that came with the S510 combo the freeze still occurred.

Now using the USB MX500 and a old PS2 wired KB, the pointer freeze is no longer a issue for me.

Revision history for this message
Timo Aaltonen (tjaalton) wrote :

this has grown into a generic "i'm freezing!" bug, closing for xserver.

Changed in xorg-server (Ubuntu):
status: Confirmed → Invalid
Revision history for this message
Seth Forshee (sforshee) wrote :

Seems likely that there are multiple issues being encountered here, but I suspect that if you have Intel graphics and see 100% CPU usage by Xorg you may be encountering bug 599017. If so the frequency of the hangs probably diminishes in maverick and disappears completely in natty. There are some test kernels posted on that bug for lucid (see comment #34) if anyone wants to give them a try.

Revision history for this message
okasion (okasion) wrote :

Me too, I have a:
Linux lyrica 2.6.32-33-generic #72-Ubuntu SMP Fri Jul 29 21:07:13 UTC 2011 x86_64 GNU/Linux Ubuntu 10.04 LTS
and have been experienced many freezes after Gnome starts. After a hard reboot, it doesn't freeze anymore, but this bug it's terrible, Canonical should hurry up and fix this please.

Revision history for this message
hoover (uwe-schuerkamp) wrote :

here's a recent dmesg output from before the crash that may or may not be helpful:

[228817.604006] Call Trace:
[228817.604006] [<c01e35d0>] pagevec_lookup+0x20/0x30
[228817.604006] [<c01e4891>] truncate_inode_pages_range+0x141/0x2d0
[228817.604006] [<c01e4a3f>] truncate_inode_pages+0x1f/0x30
[228817.604006] [<c022ec07>] generic_delete_inode+0xe7/0x110
[228817.604006] [<c022ec85>] generic_drop_inode+0x55/0x70
[228817.604006] [<c022dd4c>] iput+0x4c/0x60
[228817.604006] [<c0225d15>] do_unlinkat+0xd5/0x180
[228817.604006] [<c0225dd5>] sys_unlink+0x15/0x20
[228817.604006] [<c05cc284>] syscall_call+0x7/0xb
[228883.104006] BUG: soft lockup - CPU#0 stuck for 61s! [update-apt-xapi:29635]
[228883.104006] Modules linked in: nls_iso8859_1 nls_cp437 vfat fat usb_storage vboxnetadp vboxnetflt vboxdrv binfmt_misc parport_pc ppdev nfsd nfs lockd fscache nfs_acl auth_rpcgss sunrpc dm_crypt lnbp21 stv0299 nvidia(P) snd_via82xx gameport snd_ac97_codec dvb_ttpci dvb_core ac97_bus snd_pcm saa7146_vv videodev snd_page_alloc snd_mpu401_uart v4l1_compat saa7146 snd_seq_midi snd_rawmidi videobuf_dma_sg videobuf_core shpchp snd_seq_midi_event snd_seq ttpci_eeprom snd_timer snd_seq_device lp usblp k8temp i2c_viapro snd parport soundcore xfs exportfs dm_raid45 xor btrfs zlib_deflate crc32c libcrc32c usbhid hid r8169 amd64_agp pata_via mii agpgart sata_via

Process update-apt-xapi (pid: 29635, ti=ec918000 task=c17a4c20 task.ti=ec918000)
[229079.600007] Stack:
[229079.600007] 0000000e 0000000e f0ccf8d8 00000000 0000000e 00000000 00000000 ec919ea8
[229079.600007] <0> ec919ea0 0000000e 00000000 ec919e80 c01e35d0 ec919ea8 cade52c0 ec919eec
[229079.600007] <0> c01e4891 0000000e 00000000 00000000 00000000 f0ccf8d4 ffffffff 00000000
[229079.600007] Call Trace:
[229079.600007] [<c01e35d0>] ? pagevec_lookup+0x20/0x30
[229079.600007] [<c01e4891>] ? truncate_inode_pages_range+0x141/0x2d0
[229079.600007] [<c01e4a3f>] ? truncate_inode_pages+0x1f/0x30
[229079.600007] [<c022ec07>] ? generic_delete_inode+0xe7/0x110
[229079.600007] [<c022ec85>] ? generic_drop_inode+0x55/0x70
[229079.600007] [<c022dd4c>] ? iput+0x4c/0x60
[229079.600007] [<c0225d15>] ? do_unlinkat+0xd5/0x180
[229079.600007] [<c0225dd5>] ? sys_unlink+0x15/0x20
[229079.600007] [<c05cc284>] ? syscall_call+0x7/0xb
[229079.600007] Code: 08 c7 45 ec 00 00 00 00 c7 45 e8 00 00 00 00 89 55 f0 8d 76 00 8b 4d f0 8b 01 8b 10 85 d2 74 37 f6 c2 01 75 4d 8b 5a 04 8d 7a 04 <85> db 74 eb 8d 73 01 89 d8 f0 0f b1 72 04 39 c3 89 c1 75 54 8b
[229079.600007] Call Trace:
[229079.600007] [<c01e35d0>] pagevec_lookup+0x20/0x30
[229079.600007] [<c01e4891>] truncate_inode_pages_range+0x141/0x2d0
[229079.600007] [<c01e4a3f>] truncate_inode_pages+0x1f/0x30
[229079.600007] [<c022ec07>] generic_delete_inode+0xe7/0x110
[229079.600007] [<c022ec85>] generic_drop_inode+0x55/0x70
[229079.600007] [<c022dd4c>] iput+0x4c/0x60
[229079.600007] [<c0225d15>] do_unlinkat+0xd5/0x180
[229079.600007] [<c0225dd5>] sys_unlink+0x15/0x20
[229079.600007] [<c05cc284>] syscall_call+0x7/0xb

Revision history for this message
penalvch (penalvch) wrote :

florianr, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please capture the oops information noted in https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Capturing_OOPs ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: needs-upstream-testing
Revision history for this message
TheDreamer (thedreamer-lhaven) wrote : apport information

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: lchen 3043 F.... pulseaudio
 /dev/snd/pcmC1D0p: lchen 3043 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xe0420000 irq 22'
   Mixer name : 'SigmaTel STAC9271D'
   Components : 'HDA:83847627,107b604d,00100201'
   Controls : 37
   Simple ctrls : 24
Card1.Amixer.info:
 Card hw:1 'default'/'C-Media INC. USB Sound Device at usb-0000:00:1d.2-1, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB0d8c:0103'
   Controls : 3
   Simple ctrls : 2
DistroRelease: Ubuntu 10.04
Frequency: Once a day.
HibernationDevice: RESUME=UUID=d7af885c-20e6-4dcf-a0d4-5c2052dddff7
InstallationMedia: Ubuntu-Server 10.04 LTS "Lucid Lynx" - Release amd64 (20100427)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 vboxnet0 no wireless extensions.
MachineType: Gateway GT5636E
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.32-40-server root=/dev/mapper/vg0-root ro vga=normal rootflags=data=writeback crashkernel=384M-2G:64M,2G-:128M noplymouth
ProcEnviron:
 LANGUAGE=en_US:en
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/usr/bin/tcsh
ProcVersionSignature: Ubuntu 2.6.32-40.87-server 2.6.32.57+drm33.23
Regression: Yes
RelatedPackageVersions: linux-firmware 1.34.7
Reproducible: No
RfKill:

Tags: lucid regression-potential needs-upstream-testing
Uname: Linux 2.6.32-40-server x86_64
UserGroups: adm admin backuppc boinc cdrom dialout freerad lhaven lpadmin plugdev proxy sambashare vboxusers
dmi.bios.date: 09/25/2007
dmi.bios.vendor: Intel Corp.
dmi.bios.version: MQ96510J.15A.0382.2007.0925.1915
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: DG965OT
dmi.board.vendor: Intel Corporation
dmi.board.version: AAD63733-207
dmi.chassis.type: 2
dmi.modalias: dmi:bvnIntelCorp.:bvrMQ96510J.15A.0382.2007.0925.1915:bd09/25/2007:svnGateway:pnGT5636E:pvr:rvnIntelCorporation:rnDG965OT:rvrAAD63733-207:cvn:ct2:cvr:
dmi.product.name: GT5636E
dmi.sys.vendor: Gateway

tags: added: apport-collected
Revision history for this message
TheDreamer (thedreamer-lhaven) wrote : AlsaDevices.txt

apport information

Revision history for this message
TheDreamer (thedreamer-lhaven) wrote : AplayDevices.txt

apport information

Revision history for this message
TheDreamer (thedreamer-lhaven) wrote : ArecordDevices.txt

apport information

Revision history for this message
TheDreamer (thedreamer-lhaven) wrote : BootDmesg.txt

apport information

Revision history for this message
TheDreamer (thedreamer-lhaven) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
TheDreamer (thedreamer-lhaven) wrote : Card0.Codecs.codec.2.txt

apport information

Revision history for this message
TheDreamer (thedreamer-lhaven) wrote : Card1.Amixer.values.txt

apport information

Revision history for this message
TheDreamer (thedreamer-lhaven) wrote : CurrentDmesg.txt

apport information

Revision history for this message
TheDreamer (thedreamer-lhaven) wrote : Lspci.txt

apport information

Revision history for this message
TheDreamer (thedreamer-lhaven) wrote : Lsusb.txt

apport information

Revision history for this message
TheDreamer (thedreamer-lhaven) wrote : PciMultimedia.txt

apport information

Revision history for this message
TheDreamer (thedreamer-lhaven) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
TheDreamer (thedreamer-lhaven) wrote : ProcInterrupts.txt

apport information

Revision history for this message
TheDreamer (thedreamer-lhaven) wrote : ProcModules.txt

apport information

Revision history for this message
TheDreamer (thedreamer-lhaven) wrote : UdevDb.txt

apport information

Revision history for this message
TheDreamer (thedreamer-lhaven) wrote : UdevLog.txt

apport information

Revision history for this message
TheDreamer (thedreamer-lhaven) wrote : WifiSyslog.txt

apport information

Revision history for this message
Hawk (rthawkcom) wrote : Re: Ubuntu 10.04 random freezes

Can anyone post information on what I can do to help track this problem down?

It doesn't lock up, it just freezes for a random amount of time, then continues on like nothing ever happened. No log entries, nothing. It didn't do this before, this is recent! Nothing has changed on the server. I suspect something that came in with a software update. Seems to only do it when I am telnet'ed in working on the command line. Very strange how it will hang... ... ... then carry on like nothing ever happened!

Revision history for this message
penalvch (penalvch) wrote :

Hawk, please execute the following in the Terminal and feel free to subscribe me to it:
ubuntu-bug linux

Thanks!

Revision history for this message
Runar Ingebrigtsen (ringe) wrote :

I have the same issue in 12.04 with my HP ProBook 6470b: See bug #1073963

penalvch (penalvch)
summary: - Ubuntu 10.04 random freezes
+ [HP ProBook 6440b] Ubuntu 10.04 random freezes
Changed in linux (Ubuntu):
assignee: Ubuntu Kernel Team (ubuntu-kernel-team) → nobody
importance: Undecided → Medium
Revision history for this message
Runar Ingebrigtsen (ringe) wrote :

I am currently running 13.04 and the same problem is still present. It's been with me since 12.04

But now I have discovered a pattern to these freezes: My power cord is always unplugged when Ubuntu freezes.

I have a usage pattern that might have an impact: Whenever the screen saver is starting (the desktop is fading out), I push shift or move my mouse to avoid having to write the password. I know, it's odd behavior since I could just prolong the timeout.

Clearly this has to do with power management, anyway.

Revision history for this message
penalvch (penalvch) wrote :

Runar Ingebrigtsen, your bug report is https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1073963 . Please refrain from commenting here, but instead continue to do so on your report.

Revision history for this message
dino99 (9d9) wrote :

This version is now outdated and no more supported

Changed in linux (Ubuntu):
status: Incomplete → Invalid
Changed in linux:
status: New → Invalid
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