Ubuntu
linux package

Regular freezes experienced in Ubuntu Lucid

Bug #569011 reported by James Clemence
This bug report is a duplicate of:  Bug #571185: [Asus M4A78-E] Ubuntu 10.04 freezes. Edit Remove
40
This bug affects 7 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Lucid appears to freeze on me after an unspecified length of time. This did not happen on Karmic, and my hardware has not changed inbetweenwhiles.

Once the freeze has begun, web browsers cannot connect to web pages, then opening a terminal will not get a prompt, just the window opens. Finally, after a bit longer the whole system freezes requiring SysRq+REISUB to restart and get going again.

J
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: VT1708S Analog [VT1708S Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jvc26 1628 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfbaf4000 irq 16'
   Mixer name : 'VIA VT1708S'
   Components : 'HDA:11060397,1043836c,00100000'
   Controls : 36
   Simple ctrls : 20
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfbcfc000 irq 19'
   Mixer name : 'ATI RS690/780 HDMI'
   Components : 'HDA:1002791a,00791a00,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [off]
DistroRelease: Ubuntu 10.04
Frequency: Once every few days.
HibernationDevice: RESUME=UUID=0c15cc64-9d79-485a-b37e-2f7d3e3b7f2c
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate amd64 (20100419.1)
MachineType: System manufacturer System Product Name
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=a65c4e3d-c245-41b5-bee9-ad89b89bf494 ro quiet splash
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_GB.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Regression: Yes
RelatedPackageVersions: linux-firmware 1.34
Reproducible: No
RfKill:

Tags: lucid regression-potential needs-upstream-testing
Uname: Linux 2.6.32-21-generic x86_64
UserGroups:

dmi.bios.date: 11/24/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1803
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M4A78-E
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1803:bd11/24/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4A78-E:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

See original description
Revision history for this message
James Clemence (jvc26) wrote :

P.S. I've tried to apport-bug linux #bugnumber but it tells me linux is not a genuine package. I have also tried to apport-bug `uname -r`... to the same error.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi James,

Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ . If the issue remains, please run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 569011

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
James Clemence (jvc26) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
James Clemence (jvc26) wrote : AplayDevices.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : BootDmesg.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : Card1.Codecs.codec.0.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : CurrentDmesg.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : IwConfig.txt

apport information

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James Clemence (jvc26) wrote : Lspci.txt

apport information

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James Clemence (jvc26) wrote : Lsusb.txt

apport information

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James Clemence (jvc26) wrote : PciMultimedia.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : ProcInterrupts.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : ProcModules.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : UdevDb.txt

apport information

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James Clemence (jvc26) wrote : UdevLog.txt

apport information

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James Clemence (jvc26) wrote : WifiSyslog.txt

apport information

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James Clemence (jvc26) wrote :

Hi Jeremy, see attached for the info post crash, this was redone with the -RC ubuntu release this morning. I havent had chance to check with the upstream yet.

Best,

J

Jeremy Foshee (jeremyfoshee)
Changed in linux (Ubuntu):
status: Incomplete → Fix Released
importance: Undecided → Medium
Revision history for this message
James Clemence (jvc26) wrote : AlsaDevices.txt

apport information

description: updated
Revision history for this message
James Clemence (jvc26) wrote : AplayDevices.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : BootDmesg.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : Card1.Codecs.codec.0.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : CurrentDmesg.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : IwConfig.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : Lspci.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : Lsusb.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : PciMultimedia.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : ProcInterrupts.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : ProcModules.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : UdevDb.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : AlsaDevices.txt

apport information

description: updated
Revision history for this message
James Clemence (jvc26) wrote : AplayDevices.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : BootDmesg.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : Card1.Codecs.codec.0.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : CurrentDmesg.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : IwConfig.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : Lspci.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : Lsusb.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : PciMultimedia.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : ProcInterrupts.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : ProcModules.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : UdevDb.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : UdevLog.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : WifiSyslog.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : Re: [Bug 569011] Re: Regular freezes experienced in Ubuntu Lucid

This also happens without using the fglrx driver.

J

--
-------------------------------------
James Verity Clemence
Cambridge University Mixed Lacrosse Captain (Retd.)
Clare College SCO, MCR Computing Officer
SRCF Sysadmin
-------------------------------------

Revision history for this message
James Clemence (jvc26) wrote :

Right, I've tested 2.6.34 rc6. I can't repeat the bug on that (over about a 3hr period), but since I can't get ndiswrapper to work with that kernel I can't test it for the kind of time that I might need to repeat the bug.

J

tags: removed: needs-upstream-testing
description: updated
Revision history for this message
James Clemence (jvc26) wrote : AlsaDevices.txt

apport information

description: updated
Revision history for this message
James Clemence (jvc26) wrote : AplayDevices.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : BootDmesg.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : Card1.Codecs.codec.0.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : CurrentDmesg.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : IwConfig.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : Lspci.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : Lsusb.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : PciMultimedia.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : ProcInterrupts.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : ProcModules.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : UdevDb.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : UdevLog.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote : WifiSyslog.txt

apport information

Revision history for this message
James Clemence (jvc26) wrote :

Present on the latest kernel and with a BIOS update to 2505. (See attachments above)

J

Revision history for this message
Nomax (nomax) wrote :

It happens on a Compaq Deskpro ENL/P866 here. It's a Pentium III 866Mhz with an Intel 815 chipset and an Nvidia graphic card.

The system freezes randomly and Ctrl-Alt-SysRq-B is the only way to reboot.

It happens:
- with kernel 2.6.32-22
- in GUI

It DOESN'T happen:
- with kernel 2.6.31-21
- in text mode (tty)

Changed in linux (Ubuntu):
status: Fix Released → New
Nomax (nomax)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Nomax (nomax) wrote :

Just tested with mainline kernel 2.6.34 #020634 and no freeze happens anymore.
Unfortunately, I'm stuck in 1600x1200 at 60Hz on 17" CRT with this kernel making the PC hardly usable for a long time.

Revision history for this message
Stuart (stuartneilson) wrote :

Should this (and https://bugs.launchpad.net/ubuntu/+source/linux/+bug/571185) be marked as duplicates of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/585765 ?

Revision history for this message
Nomax (nomax) wrote :

To me it's the same problem...

Revision history for this message
databubble (phil-linttell) wrote :

I am able to avoid hangs if I boot with kernel parameters "noapic nolapic". This is different from the reporter of bug #585765, and that reporter is moving to a different distribution.

Please remove the duplicate bug status and I will proceed with this bug separately.

Revision history for this message
penalvch (penalvch) wrote :

James Clemence, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

description: updated
tags: added: lucid needs-upstream-testing
removed: needs-kernel-logs
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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