[karmic] No sound on Intel 82801H HD Audio

Bug #411574 reported by Michael Terry
182
This bug affects 34 people
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Invalid
Medium
Unassigned
Nominated for Karmic by Golden

Bug Description

I couldn't tell if this was a dup or not. And rather than make my own estimate of that, I'll let someone more experienced mark it as a dup if so.

So I've been running karmic, and 'at some point in the past few weeks' audio has stopped working. Sorry I can't pin time down more than that. My system is mostly up-to-date, but it certainly has the latest pulseaudio (0.9.16).

Everything seems to think it's playing fine, but no sound comes out. Nothing seems muted.

ProblemType: Bug
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mike 3548 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfe9fc000 irq 21'
   Mixer name : 'SigmaTel STAC9228'
   Components : 'HDA:83847616,102801f3,00100201 HDA:14f12c06,14f1000f,00100000'
   Controls : 29
   Simple ctrls : 19
Date: Mon Aug 10 14:15:50 2009
DistroRelease: Ubuntu 9.10
Package: alsa-base 1.0.20+dfsg-1ubuntu4
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-5.24-generic
SourcePackage: alsa-driver
Uname: Linux 2.6.31-5-generic i686

Revision history for this message
Michael Terry (mterry) wrote :
Revision history for this message
Carroarmato0 (carroarmato0) wrote :

Yes, I can confirm that I also suffer the same problem,

00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 02)
Linux 2.6.31-5-generic #24-Ubuntu SMP Sat Aug 1 12:48:18 UTC 2009 i686 GNU/Linux

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
don hardaway (don-hardaway) wrote :

I have the same problem on a Macbook Pro with Karmic Netbook Remix.

Matt Zimmerman (mdz)
tags: added: regression-potential
Revision history for this message
Michael Rocco Sabino (m-sabino) wrote :

I can also confirm this bug on amd64 as well.

Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Hi Michael,

Just adding a little more info since I have the same soundcard and codec and am now experiencing this same issue (I'll attach my alsa-info):

00:1b.0 Audio device [0403]: Intel Corporation 82801H (ICH8 Family) HD
Audio Controller [8086:284b] (rev 02)
        Subsystem: Dell Device [1028:01f3]

Codec: SigmaTel STAC9228

Having seen this bug I thought I would do some testing since I was still on the 2.6.31-4 kernel and running pulseaudio 1:0.9.15-4ubuntu2 and sound was working fine. First, I specifically updated just the kernel to 2.6.31-5 and sound still worked fine. I then updated pulseaudio to 1:0.9.16~test4-0ubuntu4 and now I no longer have sound. I tried doing "pasuspender -- rhythmbox" but still have no sound.

I notice Jamie is seeing a similar issue in bug 400682 but I don't think these are duplicates since he experienced his loss of sound upgrading to an earlier Karmic release whereas we just recently lost sound.

affects: linux (Ubuntu) → pulseaudio (Ubuntu)
Revision history for this message
Daniel T Chen (crimsun) wrote : Re: [Bug 411574] Re: [karmic] No sound on Intel 82801H HD Audio

On Wed, Aug 12, 2009 at 6:38 PM, Leann
Ogasawara<email address hidden> wrote:
> Having seen this bug I thought I would do some testing since I was still
> on the 2.6.31-4 kernel and running pulseaudio 1:0.9.15-4ubuntu2 and
> sound was working fine.  First, I specifically updated just the kernel
> to 2.6.31-5 and sound still worked fine.  I then updated pulseaudio to
> 1:0.9.16~test4-0ubuntu4 and now I no longer have sound.  I tried doing
> "pasuspender -- rhythmbox" but still have no sound.

Right, there are two separate issues here: the first is that the
latest pulseaudio source package has messed profiles. I'm chasing that
as time permits.

See also the ~ubuntu-audio-dev PPA where Luke and I are uploading test
packages in light of the A4 freeze.

> I notice Jamie is seeing a similar issue in bug 400682 but I don't think
> these are duplicates since he experienced his loss of sound upgrading to
> an earlier Karmic release whereas we just recently lost sound.

Right, this is a separate linux bug. Fixes for those are in my
audio-fixes ubuntu-karmic.git branch on zinc.

Revision history for this message
Alexander S. Gryanko (xpahos) wrote :

Codec: SigmaTel STAC9228(Dell XPS m1330).

Change /etc/modprobe.d/alsa-base.conf

# Power down HDA controllers after 10 idle seconds
options snd-hda-intel model=dell-3stack

sudo alsa force-reload

In 'Sound Preferences' -> 'Hardware' set Profile -> Analog Stereo Duplex

Revision history for this message
Michael Terry (mterry) wrote :

Gryanko, your suggestion fixed it for me, the reporter. Thanks!

Revision history for this message
Jonathan (jonathanmotes-gmail) wrote :

I lost sound after performing updates on a new 9.10 alpha 3 install. I believe I have the same audio controller:

00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 02)

I was able to get my sound to work (in both headphones and speakers) by changing "Sound Preferences" -> "Output" -> "Connector" to Analog Headphones (from Analog Output).

I thought my solution was rather strange....does this mean there is a bug in the Sound Preferences application?

Revision history for this message
Peter Matulis (petermatulis) wrote :

I've been getting inconsistent behaviour with my device:

00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
 Subsystem: AOPEN Inc. Device 062d

Sometimes upon reboot sound works without changing any configuration. Sometimes the reboot mutes the speaker and I need to turn up the volume and it works. Now I can't get sound at all.

$ uname -a
Linux syrinx 2.6.31-6-generic #26-Ubuntu SMP Fri Aug 21 17:48:16 UTC 2009 i686 GNU/Linux

Revision history for this message
Derek (bugs-m8y) wrote :

I'm going to follow this one too. I tried comment #7 but my results are unchanged from description in:

bug #400682, comment #57

(it didn't help)

Changed in pulseaudio (Ubuntu):
importance: Undecided → Medium
Revision history for this message
qwerty800 (qwerty8034) wrote :

I always tough I was the only Ubuntueros to have this configuration AND to be conciencious enough to post it on lp...

I was wrong...

Man, I have those recessions! I hope it will be fixed soon! One week without sound is really...

Revision history for this message
qwerty800 (qwerty8034) wrote :

I always tough I was the only Ubuntueros to have this configuration AND to be conciencious enough to post it on lp...

I was wrong...

Man, I hate those recessions! I hope it will be fixed soon! One week without sound is really...

qwerty800 (qwerty8034)
tags: added: regression
removed: regression-potential
Revision history for this message
qwerty800 (qwerty8034) wrote :

I think I've got something!

Go and open the file in "/usr/share/doc/alsa-base/driver/HD-Audio-Models.txt.gz" and find your model of card. Remember it as XYZ.

Change /etc/modprobe.d/alsa-base.conf

# Power down HDA controllers after 10 idle seconds
options snd-hda-intel model=XYZ

And do:
sudo alsa force-reload

Then, go in 'Sound Preferences' -> 'Hardware' and be sure it's Profile -> Analog Stereo Duplex

That's in theory, but my "model", whatever does that means, does not seems to be listed there...

According to "/usr/share/doc/alsa-base/driver/ALSA-Configuration.txt.gz", we may use the "generic" model, but it's only recommended for testing & debigging.

Revision history for this message
Bart (ahverbeek) wrote :

I think I can confirm this bug. Since I'm not an expert I'm not 100% sure.
lspci give's me:
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 01)

I get no sound at all. If I remove pulseaudio, everything is working fine.
I tried to find my model in:
/usr/share/doc/alsa-base/driver/HD-Audio-Models.txt
But I don't know how to find the right one.
Is there more information needed?

Revision history for this message
Bart (ahverbeek) wrote :

alsamixer tell's me: Card: HDA Intel Chip: Realtek ALC882

I added: 'model=6stack-dig' to alsa-base.conf:
# Power down HDA controllers after 10 idle seconds
options snd-hda-intel power_save=10 model=6stack-dig

But that did not solve my problem. ;-)

Revision history for this message
komputes (komputes) wrote :

I can't reproduce this issue in karmic. I have the same sound card as Leann but on a different machine (Subsystem) and with a different codec.

00:1b.0 Audio device [0403]: Intel Corporation 82801H (ICH8 Family) HD Audio Controller [8086:284b] (rev 02)
        Subsystem: Intel Corporation Device [8086:2501]
        Kernel modules: snd-hda-intel
        Codec: SigmaTel STAC9271D

Those of you who experience this issue but have not yet posted their codec, please run the following command and report the output:
$ cat /proc/asound/card*/codec* | grep Codec

Revision history for this message
Peter Matulis (petermatulis) wrote :

$ grep Codec /proc/asound/card0/codec*

Codec: Realtek ALC888

Revision history for this message
Jonathan (jonathanmotes-gmail) wrote :

My audio stopped working again after upgrading to karmic alpha 5.

Here's my output from "grep Codec /proc/asound/card0/codec*":

/proc/asound/card0/codec#0:Codec: SigmaTel STAC9228
/proc/asound/card0/codec#1:Codec: Conexant ID 2c06

Revision history for this message
qwerty800 (qwerty8034) wrote :

What's weird, is that this issue hapenned with alpha 3, then I got my sound back for a few days, and then it stopped again with alpha 4...

user@MY-desktop:~$ grep Codec /proc/asound/card0/codec*
Codec: Analog Devices AD1988

Revision history for this message
niklasalbin (niklasalbin) wrote :

Got a similar problem. I can hear sound just after restart, then the volume falls to zero. I can see output in padevchooser but hear nothing. I can not find any volume control on zero. I also had trouble with Jaunty. I've attempted qwerty800's proposal to no avail.

grep Codec /proc/asound/card0/codec*
Codec: SigmaTel STAC9227

Revision history for this message
qwerty800 (qwerty8034) wrote :

Well, my solution was nothing but an adaptation of Jonathan's one.

Revision history for this message
qwerty800 (qwerty8034) wrote :

I can't understand how can a crackling microphone problem have an higher importance than no sound on a whole series of sound card, even with the problem being a REGEASSION!!!

That's bulls*it

Revision history for this message
Jonathan (jonathanmotes-gmail) wrote :

Just as an added detail, my speakers make crackling sounds when sound should be playing.

I'm pretty frustrated with the work on this bug as well. I've had this problem on every release of Ubuntu for the past year and a half (until things get ironed out a week or two after the release).

Lately its seemed that proprietary sound cards enjoy better support on Linux then ones built by companies that support open standards and release open source drivers....please somebody, prove me wrong!

Revision history for this message
qwerty800 (qwerty8034) wrote :

One year and a half?

Man, I wonder how can you live with that!

Anyway, I want this problem to be resolved, and I want it RIGHT NOW!!!

Seriously, without sound, things are not the same!
Have you already tried to listen to a movie without music?

Revision history for this message
DiegoJ (diegojromerolopez) wrote :

> Just as an added detail, my speakers make crackling sounds when sound should be playing.

Me too in my Toshiba Tecra Laptop.

$ cat /proc/asound/card*/codec* | grep Codec
Codec: Realtek ALC268
Codec: LSI ID 1040

$ uname -a
Linux baldur 2.6.31-9-generic #29-Ubuntu SMP Sun Aug 30 17:39:23 UTC 2009 i686 GNU/Linux

Revision history for this message
Trey Brown (trey.brown) wrote :

I have also lost my sound on upgrade

$ lspci -v
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
 Subsystem: COMPAL Electronics Inc Device 0024
 Flags: bus master, fast devsel, latency 0, IRQ 20
 Memory at f8400000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel driver in use: HDA Intel
 Kernel modules: snd-hda-intel

$ cat /proc/asound/card*/codec* | grep Codec
Codec: Realtek ALC268
Codec: Motorola Si3054

$ uname -a
Linux fiver 2.6.31-10-generic #32-Ubuntu SMP Thu Sep 10 23:33:50 UTC 2009 i686 GNU/Linux

Revision history for this message
pablomme (pablomme) wrote :

I also have no sound on a laptop with an 82801G (ICH7) chipset using the following codecs:

/proc/asound/card0/codec#0:Codec: Realtek ALC262
/proc/asound/card0/codec#1:Codec: Motorola Si3054

The recent update to PulseAudio 0.9.17 didn't help. Interestingly, I do get sound in youtube videos (and possibly other flash videos, I haven't checked), but neither Totem, Rythmbox, VLC or sox's "play" can play back an ogg file, and both Totem and "play" hang. Does anyone else see this?

Revision history for this message
qwerty800 (qwerty8034) wrote :

@pablomme:
Then, your bug is another story!
In our case, every program works just fine, except that no sound come out of the speakers.
Amazing how can one letter can drastically change everything, isn't?

Revision history for this message
kk (kk1987) wrote :

@pablomme
Same here. YouTube videos won't be affected by PulseAudio because the Flash plugin uses OSS driver.

@Jonathan
I can confirm the speakers making crackling sounds.

More observations when I switch audio drivers in SMPlayer:
OSS, alsa (0.0 - HDA Intel) - everything fine
alsa, alsa (0.1 - HDA Intel), pulse - crackling sounds only

@qwerty800
I have added model=dell-m21 into alsa-base.conf but it didn't help.
(Dell 640m, SigmaTel STAC9200)

Revision history for this message
Jonathan (jonathanmotes-gmail) wrote :

I'm getting crackling sounds with flash videos as well as from applications such as Rhythmbox. Is there a way to set what driver I use for Flash?

Revision history for this message
Shannon VanWagner (shannon-vanwagner) wrote :

I was having some sound issues with Karmic on Intel and it turns out the slmodemd daemon was tying up the sound system and so the pulseaudio server couldn't setup the sound for use.

Read more here:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/394500

I was using the alsa force-reload method to work around this problem at first, but as it turns out - using pulseaudio is better.

Good Luck!

Shannon VanWagner
humans enabled

Revision history for this message
pablomme (pablomme) wrote :

@Shannon: I don't have slmodemd running, and /dev/snd/controlC0 is in use by pulseaudio. Yet, no sound. I think that's a different bug.

Revision history for this message
Pēteris Krišjānis (pecisk-gmail) wrote :

Shannon: I can make you sure that it is nothing to do with PA and slmodemd conflict. It is about power saving feature for ALSA cards.

disabling /etc/modeprobe.d/alsa-base.conf last line for snd-hda-intel and alsa force-reload did a trick. Seemingly power saving feature works too well, turning off device all together.

Revision history for this message
pablomme (pablomme) wrote :

I think there are several different sound issues and we are assuming it's the same bug.

In my case the problem is now gone -- I had to use alsamixer to set a non-zero PCM volume, though. I'm pretty sure I did have a problem because there was sound in flash video, and flash responds to the Alsa PCM volume setting as it should. But I don't know what the problem was...

Revision history for this message
Olof Kindgren (flamingolof) wrote :

Raising the PCM volume level works for me too. I can't imagine that all users has turned that down to 0 at the same time. Must be some package update that did that

This is a Toshiba Tecra A10
Codec: Realtek ALC268
Codec: LSI ID 1040

Revision history for this message
Jonathan (jonathanmotes-gmail) wrote :

Alsamixer showed that my PCM volume was all the way down too. Raising it fixed my problem. Also, sound works fine for me with a Karmic alpha 6 live disc.

Revision history for this message
Ketil Wendelbo Aanensen (ketilwaa-deactivatedaccount) wrote :

$ cat /proc/asound/card*/codec* | grep Codec
Codec: Realtek ALC882
Codec: LSI Si3054

I'm not sure I had the same bug as anyone else, but I had no sound at all on my new Karmic alpha 6 fresh install (totem, banshee, flash). I tried installing padevchooser, and now it suddenly works.

All I did in padevchooser was set some notifications and adjusting the volume for input an output before putting some music in Totem and watching flash at youtube

Revision history for this message
Karunadheera (karunadheera) wrote :

after todays update i also lost my sound on my Asus F3E

00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
 Subsystem: ASUSTeK Computer Inc. Device 1339
 Flags: bus master, fast devsel, latency 0, IRQ 22
 Memory at feaf8000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel driver in use: HDA Intel
 Kernel modules: snd-hda-intel

I could not see my audio device in the gnome sound preferences.

I ran reloaded alsa using.

$ sudo alsa force-reload

the device came up without problem. i will report back after reboot whether it works.

Revision history for this message
pablomme (pablomme) wrote :

I had no problems with the pulseaudio 0.9.18 update (I rebooted before checking, though). Looking at the changelog, there may be changes addressing some of the problems voiced here (PCM volume issues are mentioned, for instance).

qwerty800 (qwerty8034)
tags: added: apport-collected
Michael Terry (mterry)
Changed in pulseaudio (Ubuntu):
status: Confirmed → Fix Released
AirIntake (bradkimak)
Changed in pulseaudio (Ubuntu):
status: Fix Released → Incomplete
AirIntake (bradkimak)
Changed in pulseaudio (Ubuntu):
status: Incomplete → Fix Released
AirIntake (bradkimak)
Changed in pulseaudio (Ubuntu):
status: Fix Released → Incomplete
57 comments hidden view all 137 comments
Revision history for this message
Benjamim Gois (benjamim-gois) wrote :

Hey guys i finally make it work. The problem was with a Proprietary driver of my Dial-up Modem from Smart Link , i just remove it and everything went back to normal. It doesn't need to reboot !

Revision history for this message
Stevi (stevi) wrote :

Same here: I removed the modem driver and now it works!

Revision history for this message
Bernhard Gehl (bernhard-gehl-gmail) wrote :

Ahm - that doesn't come as a real surprise to me, since it is the modem driver that grabs the devices. However as far as I understand it, it shouldn't do that and uninstalling is one of the obvious workarounds but doesn't solve the problem.

Oh - and the modem won't work anymore. Well, nobody probably is using these things anymore...

Anyways, I'm still hoping for a solution.

Revision history for this message
Tomasz 'Zen' Napierala (tzn) wrote :

I'm very frustrated, cannot get sound to work :/

Revision history for this message
Daniel T Chen (crimsun) wrote :

On Tue, Oct 27, 2009 at 4:04 PM, Bernhard Gehl <email address hidden> wrote:
> shouldn't do that and uninstalling is one of the obvious workarounds but
> doesn't solve the problem.

Absolutely. The problem is that module-udev-detect skips over pcm:X
once it sees that the modem is holding it. You can work around that by
using module-udev instead of module-udev-detect, but ultimately we'll
fix this in module-udev-detect.

Revision history for this message
K0BA (dy) wrote :

I had this bug too.

The solution in #14 worked for me get in!

Revision history for this message
Sean Seago (speedkreature) wrote :

I wasn't sure what qwerty800 was referring to by "...and find your model of card. Remember it as XYZ" in post #14, so I simply typed "sudo alsa force-reload" into a terminal session and viola! there was sound, glorious sound! :-D I've created a little mini script on my desktop that I'll run for a while...if it works out, I'll add that one line to my .profile until I see this has been fixed. That could be a work around for some of us.

Not having sound is kind of a big deal--totally kills the computing experience, especially with the scarcity of decent, portable open source format multimedia players.

Revision history for this message
Daniel T Chen (crimsun) wrote :

On Sat, Oct 31, 2009 at 12:02 AM, Sean Seago <email address hidden> wrote:
> of card. Remember it as XYZ" in post #14, so I simply typed "sudo alsa
> force-reload" into a terminal session and viola! there was sound,
> glorious sound!  :-D  I've created a little mini script on my desktop

You're probably experiencing the issue clashing with slmodemd. See my
blog post for workarounds.

Revision history for this message
qwerty800 (qwerty8034) wrote :

>I wasn't sure what qwerty800 was referring to by "...and find
>your model of card. Remember it as XYZ" in post #14

I wasn't sure what I was refering either back when I wrote this post.

I only discovered by after that you had to find your codec, using this command:
grep Codec /proc/asound/card0/codec*

That didn't helped for me, but it apparently worked for many other persons...

Revision history for this message
phil (philc-bbnet) wrote :

lsof: WARNING: can't stat() fuse.gvfs-fuse-daemon file system /home/phil/.gvfs
      Output information may be incomplete.
Terminating processes: 1979lsof: WARNING: can't stat() fuse.gvfs-fuse-daemon file system /home/phil/.gvfs
      Output information may be incomplete.
lsof: WARNING: can't stat() fuse.gvfs-fuse-daemon file system /home/phil/.gvfs
      Output information may be incomplete.
.
lsof: WARNING: can't stat() fuse.gvfs-fuse-daemon file system /home/phil/.gvfs
      Output information may be incomplete.
Unloading ALSA sound driver modules: snd-hda-codec-idt snd-hda-intel snd-hda-codec snd-hwdep snd-pcm-oss snd-mixer-oss snd-pcm snd-seq-dummy snd-seq-oss snd-seq-midi snd-rawmidi snd-seq-midi-event snd-seq snd-timer snd-seq-device snd-page-alloc (failed: modules still loaded: snd-hda-codec-idt snd-hda-codec snd-hwdep snd-pcm snd-timer snd-page-alloc).
Loading ALSA sound driver modules: snd-hda-codec-idt snd-hda-intel snd-hda-codec snd-hwdep snd-pcm-oss snd-mixer-oss snd-pcm snd-seq-dummy snd-seq-oss snd-seq-midi snd-rawmidi snd-seq-midi-event snd-seq snd-timer snd-seq-device snd-page-alloc.

Revision history for this message
phil (philc-bbnet) wrote :

The above pooped up in latest release of Karmic while trying to get my sound back .As per a post suggested as a fix in this forum .

Revision history for this message
Daniel (daniel-blaschke) wrote :

I too have no (intel) sound in ubuntu 9.10 after the recent upgrade from 9.04 (where everything worked fine). USB devices don't work properly either anymore, but that is probably not related to this bug ...

Revision history for this message
Mag (magwas) wrote :

I can confirm that this (or very similar) still exists.

I have just upgraded to karmic, and the bug hit me.
(playing video in mplayer, the sound suddenly stops)

The workaround suggested by Alexander S. Gryanko at 2009-08-15 have fixed it.

Revision history for this message
Warren (warren-warrenfalk) wrote :

If you are having this problem and you upgraded from Jaunty and you hand edited grub/menu.lst, install startupmanager and run startupmanager. The upgrade process will not modify a manually-modified grub/menu.lst, and there appears to be an incompatibility with the intel drivers and the older kernel.

Revision history for this message
ShotgunNinja (iannonen) wrote :

Hey querty800, I (ironically enough) got your comment just fine, and it worked like a charm....

You meant to gunzip the file you referenced in #14 (/usr/share/doc/alsa-base/driver/HD-Audio-Models.txt.gz), and then open it up in a text viewer (gedit, vi, whatever you like) and then look for the sound device descriptor which best fits your system. This can be accomplished by entering the following lines into Terminal:

cd /usr/share/doc/alsa-base/driver
gunzip -c ./HD-Audio-Models.txt.gz > ~/Desktop/HD-Audio-Models.txt
gedit ~/Desktop/HD-Audio-Models.txt

You have to have first done your research on what the model number of your sound device is. There's an app in the Open-Source sections of the Ubuntu default repositories called "Device Manager", obviously a twist on the Windows control panel tool, and it will show you the devices configured on your system (and I'm sure there are other ways of finding this information as well, it's just that I don't know of them yet). Find an entry under Audio Devices labeled ALSA Playback, and look at the Summary pane where it says Sound Device. That should give you some hints as to which section in the aforementioned text file to look. You can get it through:

sudo apt-get install gnome-device-manager

Once you find the name which best (or most generically) describes your device, go into "/etc/modprobe.d/alsa-base.conf", and where it says something like:

# Power down HDA controllers after 10 idle seconds
options snd-hda-intel power_save=10 power_save_controller=N

And change that to:

# Power down HDA controllers after 10 idle seconds
# options snd-hda-intel power_save=10 power_save_controller=N
options snd-hda-intel model=$(MODEL)

Where $(MODEL) is whatever sound device name from HD-Audio-Devices.txt.gz most accurately describes your system's audio device. Then, save the file, and run in Terminal:

sudo alsa force-reload

And you should be good to go!

Revision history for this message
Oncle Tom (oncletom) wrote :

I encountered this problem today, while going out of suspend.

I had to close all my applications consuming sound (Firefox, Pidgin, Quod Libet), do a `sudo alsa force-reload` as noticed at the beginning and then, I had the sound back.

Revision history for this message
Daniel T Chen (crimsun) wrote :

@Oncle Tom
You need to file a separate bug, because we have no idea from your
description what happened.

Revision history for this message
Oleg Atamanenko (ginnungagap) wrote :

I have same issue on my ASUS F9E laptop.

I performed alsactl init and sound appeared.

After system restart sound is lost again.

It looks like alsa is not initalized correctly.

Revision history for this message
Kendrick Eastes (keastes) wrote :

fixed on intel 82801h by complete removal and re install of alsa and pulseaudio

Revision history for this message
sosostris (michael-wochs) wrote :

$ grep Codec /proc/asound/card0/codec*
Codec: Realtek ALC883

Had same issue and fixed it by replacing:
> options snd-hda-intel power_save=0 power_save_controller=N
with
> options snd-hda-intel probe_mask=1 model=auto power_save=0 power_save_controller=N
in /etc/modprobe.d/alsa-base.conf

and running
$ sudo /sbin/alsa force-reload

The issue appeared after automatic update.

Revision history for this message
shanen (Shannon Jacobs) (shanen) wrote :

Different Shannon here... I think I'm confirming this bug for two machines and hoping to see updates. However, so far I'm mostly just overwhelmed by noise and a feeling of hopelessness. This seems to be a pretty basic level of functionality.

About the only things I can see to add to the discussion (that I didn't see in earlier posts) are that one of the machines is running Ubuntu in a VMware Player as upgraded several times, and the other machine has a 32-bit AMD CPU, also upgraded several times before Koala killed the sound.

As far as the solutions go, there are LOTS of things I could try now, but I mostly feel like my tinkering would be likely to make the situation worse.

Revision history for this message
VladNistor (vladnistor) wrote :

This seems to have been fixed in Lucid right around the time I upgraded to linux 2.6.32-4/5.

pulseaudio:
  Installed: 1:0.9.21-0ubuntu1
  Candidate: 1:0.9.21-0ubuntu1
  Version table:
 *** 1:0.9.21-0ubuntu1 0
        500 http://ftp.astral.ro lucid/main Packages
        100 /var/lib/dpkg/status

It works fine on Linux unknown-device 2.6.32-5-server #6-Ubuntu SMP Mon Nov 23 13:24:19 UTC 2009 x86_64 GNU/Linux

Revision history for this message
Paolo Sammicheli (xdatap1) wrote :

Confirmed on Karmic with updates at December 5. There's a conflict with SmartLink modem's proprietary drivers. Removing these drivers it works correctly.

Many users reported it on Ubuntu forum: http://newyork.ubuntuforums.org/showthread.php?t=1308809&page=4
See comment #34

Changed in pulseaudio (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Daniel T Chen (crimsun) wrote :

@Paolo
Please try the version of PA in the ubuntu-audio-dev PPA and report
whether it resolves the issue for you when the softmodem is *running*
(i.e., you'll need to reinstall sl-modem-daemon or hsfmodem).

Revision history for this message
gmayer (gunther-mayer) wrote :

I can confirm that I have the same problem with the below card on karmic 64bit with all latest updates applied as at time of this writing. No matter what I put into my /etc/modprobe.d/alsa-base.conf the only thing that really works is a "sudo alsa force-reload" (sound/pcm levels aren't the culprit either).

$ lspci -v |grep Audio
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02)

$ cat /proc/asound/card0/codec#* |grep Codec
Codec: Analog Devices AD1986A
Codec: LSI Si3054

Revision history for this message
gmayer (gunther-mayer) wrote :

Ok, I apologise for not reading the most recent messages here (default view only shows the first couple) but I can confirm that uninstalling sl-modem-daemon (which Ubuntu's proprietary driver utility installed for me way in the beginning) resolves the issue for me. I can now reboot and still have my sound working as it should without having to force an alsa reload.

In essence this is a bug then for sl-modem-daemon and not audio, pulseaudio, alsa, gnome, linux kernel or anything else.

Revision history for this message
dino99 (9d9) wrote :

I'm using Karmic with some ppa(s) : alsa & pulseaudio backports from Lucid because i was having hard freezes due to alsa (karmic release).

But .xsession-errors is flooded by:
- ALSA lib pcm_dmix.c:1010:(snd_pcm_dmix_open) unable to open slave
and continue to freeze the system.

My codec is Realtek ALC882 & card is HDA Intel

Googling around, i've installed alsamixer to choose the right hardware (hda intel) instead of "default": that stopped the freeze problem. But still having pulseaudio complaint:

pulseaudio[2756]: sink-input.c: Failed to create sink input: sink is suspended.
pulseaudio[2756]: alsa-sink.c: Error opening PCM device front:0 busy ressource or hardware.

So, there is a problem with Alsa settings (use "default" instead of detecting hardware and codec).

Revision history for this message
kronictokr (pstone78) wrote :
Download full text (4.8 KiB)

almost willing to bet fix all sound issues in karmic, unless hardware completely doesnt support it, like SIS graphics

software conflict, this should fix it

since this is a microsoft, i mean software conflict problem, you should be able to use this method on all karmic install no matter what your hardware is. if not, i would suggest backing up your info and starting from the top. again tho, you shouldnt have to. any pakages you already have shouldnt affect the script either, or your install. restores all sound including system sounds. also stops freezing issues that happened when adjusting audio settings.

THIS METHOD CLEARS OUT PULSE COMPLETELY BUT DOES FIX THE SOUND. I TESTED THE SCRIPT ON A FRESH INSTALL EVERYTHING WORKS PERFECT AFTER SUDO NAUTILUS. KEEP READING

sudo apt-get remove libsdl1.2debian-alsa

includes audacious music player, vlc , and ubuntu restricted extras(minus pulse updates :D ).
VVVV VVVVV

sudo aptitude install libdns53 libdns53 linux-headers-2.6.31-16 linux-headers-2.6.31-16-generic linux-image-2.6.31-16-generic ureadahead alsa-oss alsa-base alsa-tools alsa-tools-gui alsa-utils alsa-oss linux-sound-base asoundconf-gtk audacious audacious-plugins audacious-plugins-extra cabextract flashplugin-installer freepats gnome-alsamixer gsfonts-x11 gstreamer0.10-ffmpeg libesd-alsa0 gnome-alsamixer gstreamer0.10-plugins-bad gstreamer0.10-plugins-bad-multiverse gstreamer0.10-plugins-ugly gstreamer0.10-plugins-ugly-multiverse ia32-libs java-common lib32asound2 lib32bz2-1.0 lib32ncurses5 lib32stdc++6 lib32v4l-0 lib32z1 liba52-0.7.4 libao2 libass3 libaudclient2 libaudcore1 libaudid3tag2 libaudio2 libaudutil1 libavcodec52 libavformat52 libavutil49 libbinio1ldbl libbio2jack0 libbio2jack0-dev libcdaudio1 libcddb2 libcelt0 libdc1394-22 libdca0 libdirac0c2a libdvbpsi5 libdvdnav4 libdvdread4 libebml0 libenca0 libfaac0 libfaad0 libffado1 libfftw3-3 libfluidsynth1 libfreebob0 libftgl2 libgconfmm-2.6-1c2 libglademm-2.4-1c2a libglew1.5 libgsm1 libid3tag0 libiptcdata0 libiso9660-5 libjack-dev libjack0 libjack0 liblash2 liblua5.1-0 libmad0 libmatroska0 libmcs1 libmimic0 libmjpegtools-1.9 libmms0 libmodplug0c2 libmowgli1 libmp3lame0 libmp4v2-0 libmpcdec3 libmpeg2-4 libofa0 libpostproc51 libprojectm-data libprojectm2 libquicktime1 libreadline5 libresid-builder0c2a libsad2 libschroedinger-1.0-0 libsdl1.2debian-all libsidplay1 libsidplay2 libsoundtouch1c2 libswscale0 libtwolame0 libvcdinfo0 libvlc2 libvlccore2 libwildmidi0 libx264-67 libxml++2.6-2 libxvidcore4 nspluginwrapper odbcinst1debian1 sun-java6-bin sun-java6-jre sun-java6-plugin ttf-dejavu ttf-dejavu-extra ttf-liberation ttf-mscorefonts-installer ubuntu-restricted-extras unixodbc unrar vlc-data vlc-nox vlc-plugin-pulse linux-backports-modules-2.6.31-16-generic linux-backports-modules-alsa-2.6.31-16-generic linux-backports-modules-alsa-karmic-generic linux-backports-modules-headers-karmic-generic linux-backports-modules-karmic linux-backports-modules-karmic-generic linux-backports-modules-wireless-karmic-generic linux-headers-lbm-2.6.31-16-generic vlc

java will pop up
hit tab enter, tab enter to select yes

this is a BIG script, it will take some time....
so how bout those canucks.... :D
bo...

Read more...

Revision history for this message
C de-Avillez (hggdh2) wrote :

@all: please be careful if you are considering following the instructions in the previous comment. These actions are not supported, and *may* result in a broken system.

Revision history for this message
KrazyPenguin (krazypenguin) wrote :

Same problem with sound and tried everything.

This command got the sound working until the next reboot:
sudo alsa force-reload

On this laptop the sound worked fine using Hardy, so I know the hardware is compatible with linux.

On the live cd the sound worked.

During the first boot the sound worked.

Decided to try removing the RESTRICTED DRIVER, and that did the trick!!!!!!!!!!!!!!!!!

Here is the driver info:

"The SmartLink modem daemon is the application part of thedriver for recent modems produced by Smart Link Ltd.

This package replaces (along with hardware access drivers) the olddriver generation (2.7.x) which consisted of kernel modules only.

It needs a kernel driver to access the hardware. This can be either recent ALSA (shipped with a newer kernel (>=2.6.4) with Alsa supportand intel8x0m module) which is sufficient for basic operation anddata/Internet connection, or the SmartLink kernel driver which isprovided by separate packages which you can build using the source fromthe sl-modem-source package.

This driver enables the usage of many software modems, as commonly found in laptops.

If this driver is not enabled, you will not be able to use your modem."

Notice that this driver uses a "kernel driver to access the hardaware", which is ........................... yep, ALSA!!!!!!!!!!!!!!!!!!!!

As far as I know , I don't need that driver to use this laptop, so I removed it and the sound now works without any problems.

Revision history for this message
Pēteris Krišjānis (pecisk-gmail) wrote :

KrazyPenguin, it is known bug and there are several notes about this:
a) This driver is enabled optionally (Restricted drivers require confirmation from user to install them);
b) PulseAudio team already admitted that it is their fault. Blocking ALSA subdevice with slmodemd shouldn't block main subdevice for playback or/and recording.

Cheers,
Peter.

Revision history for this message
Daniel T Chen (crimsun) wrote :

On Wed, Jan 6, 2010 at 1:16 PM, Pēteris Krišjānis wrote:
> KrazyPenguin, it is known bug and there are several notes about this:
> b) PulseAudio team already admitted that it is their fault. Blocking ALSA subdevice with slmodemd shouldn't block main subdevice for playback or/and recording.

Not just that, but it's fixed in Ubuntu Lucid and the ubuntu-audio-dev
PPA for Karmic.

marek (jersey0)
Changed in pulseaudio (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Paolo Sammicheli (xdatap1) wrote :

@marek: if you change status you should explain why.

Changing back status to "Confirmed" like before.

Changed in pulseaudio (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Fitch (brafferton) wrote :

No sound 'cos my AC97 doesn't exist apparently!

cat /proc/asound/card*/codec* | grep Codec
cat: /proc/asound/card*/codec*: No such file or directory

brafferton@office:~$ grep Codec /proc/asound/card0/codec*
grep: /proc/asound/card0/codec*: No such file or directory

Revision history for this message
Fitch (brafferton) wrote :

Must add that it only recently disappeared (3 days ago)

Revision history for this message
KOCMOHABT (kocmo) wrote :

Codec: Conexant ID 5051

Affects me :-( Ubuntu 9.10 x64 on Lenovo X200 laptop.

Revision history for this message
Pēteris Krišjānis (pecisk-gmail) wrote :

Vlad, try to download http://cdimages.ubuntu.com/daily-live/20100419/lucid-desktop-i386.iso and boot with it and then test sound. And then please report back.

Revision history for this message
KOCMOHABT (kocmo) wrote :

Pēteris, thanks! Your advice worked, I booted the Lucid daily build you suggested, and voila, audio works. Guess I'll wait for Lucid release, or may build kernel 2.6.32 for Karmic (commit f0a221ef47df3cdde2123fe75ce3b61bb7df656d looks relevant).

Btw, per lspci output, my audio device is:
Intel Corporation 82801I (ICH9 Family) HD Audio Controller (Rev 03).

In Lucid /proc/asound/card0/codec#0 reports "Codec: Conexant 20561 (Hermosa)".

After I set the line in /etc/modprobe.d/alsa-base.conf to "options snd-hda-intel model=lenovo-x200", codec in /proc now reports the same thing, as opposed to my earlier report in comment 133.

Revision history for this message
KOCMOHABT (kocmo) wrote :

Spoke too soon. I did upgrade from Karmic to Lucid, and the problem is back in full glory. Same relevant info from /proc/asound, dmesg, lspci as noted above.

Revision history for this message
KOCMOHABT (kocmo) wrote :

Scratch my last comment #136. After I added myself to group audio, sound works fine on Lucid.

dino99 (9d9)
Changed in pulseaudio (Ubuntu):
status: Confirmed → Invalid
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