HP Pavilion dv5: ATA exception on resume from suspend [FIXED]

The dmesg output. I wish there were some way we could add multiple attachments on launchpad. zip / tar balls just don't cut it.

And for the magic ...

Magic number: 0:953:373
hash matches /build/buildd/linux-2.6.27/drivers/base/power/main.c:390

I will greatly appreciate any help that can be given. I've tried a lot of solutions out there and none have helped or changed the outcome in any way. As you can appreciate, suspend / resume is a really important feature on a laptop / notebook computer.

Thanks.

I can confirm this problem.
I have a HP laptop (dv7-1050ef) and i have the same problem.

Maybe a problem with acpi bios ?

The problem still persist with kernel 2.6.28-rc6.
Hibernate works fine but suspend to ram not.

I can notice some changes with kernel loading:
- if I use my system with software RAID
- if I use my system without software RAID (duplicate system)

The kernel loading is faster without software RAID, and there is the two lines if I boot with software RAID:
[ 5.030012] pci 0000:00:1a.7: EHCI: BIOS handoff failed (BIOS bug?) 01010001
[ 5.580012] pci 0000:00:1d.7: EHCI: BIOS handoff failed (BIOS bug?) 01010001

These lines don't exist in non-RAID boot.

Adding libata.noacpi=1 at kernel command line for 2.6.28 kernel has no effect.
Adding pci=nomsi solve sound resume, but has no effect for the sata.

Thanks freak007 for contributing to this bug report. Have you had any luck with this bug yet? I'm quite convinced it's a kernel driver issue, which puts it out of my hands for an easy fix. I can't understand why so many laptops can have the same boring old Intel hardware yet everyone seems to have their unique problems. Is it, perhaps, the HP BIOS that is to blame?

Just tried updating my HP BIOS from F.09 to F.11 but resume from suspend is still broken; the latest kernel update (2.6.27-9.19) has had no effect either.

freak007 has confirmed the same problem. Please excuse me if I'm not doing the right thing by confirming this.

A kernel bug has been opened about this problem:

http://bugzilla.kernel.org/show_bug.cgi?id=12113

the last bios update from hp (F21) solves the problem !

paul_swanson, your problem is fixed for you too ?

Well, unfortunately I don't have that BIOS update available for mine (even though the machine is practically identical to yours less a few inches of display) so I'm still at the mercy of HP or some philanthropic kernel boffins. So I'm a little sad. Suspend / Resume is really important on laptop computer. I must add that aside from this giant hole, the installation of Ubuntu was almost perfect (Wireless / Video / Hot keys etc..) and definitely FAR less painful than Vista was (which took a whole evening of downloading drivers).

So ... if you're out there and reading this with the same problem ... don't be shy, add your name to the list!

I can confirm this problem on my dv5t with BIOS fc11. Note that the kernel bug listed above has been closed since the problem was fixed on the dv7 with the BIOS update. I've contacted HP about whether we can expect the changes made for the dv7 BIOS to be implemented on the dv5t.

Also, in case it's of any use:

I get the problem with both 32-bit and 64-bit Ubuntu.

Booting from a USB flashdrive of either version of Ubuntu 8.1 resume "works", but generates the same errors and the HD in the system is no longer accessible.

Upgrading to just the Jaunty kernel doesn't fix anything. In the process of upgrading to the entire Jaunty install now to see if that makes a difference.

I'm planning to open a new kernel bug (or reopen that older one) in the near future. Although freak007 was able to fix theirs with a HP BIOS update it was not a dv5, and there is no such magic bullet available yet. Additionally, the dv5 suspend / resume works 100% under Vista so we know that it is not entirely the fault of HP, there is clearly a way of getting to work without a BIOS update.

I did notice the other day a difference in how Ubuntu and Vista deal with the Suspend / Resume feature:

Ubuntu puts the laptop into a suspend state that requires the power button to be pressed for resume to be triggered, whereas Vista only requires a keystroke to reactivate. Perhaps the suspend state that Ubuntu uses is just not the right one for a dv5.

Does anyone else find this to be so?

That's an interesting note. My mom has a Vaio laptop (don't know the model number off the top of my head, but it's a C2D so reasonably new) that also only resumes with a power button press. All the other laptops I've used with Linux resume on a lid open, so I just assumed that was a Vaio specific bug or a problem with her machine (it was a refurb). If there's a difference in sleep modes related to the power-button-to-wake phenomena, that would be an avenue to explore.

I'm facing with this problem too as explained here https://answers.launchpad.net/ubuntu/+question/51749/+index.
Actually it seems to impact many owners of dv5 notebook series from HP.

Bill Liming: I think you may find that the behaviour on your mum's Vaio is a question of manufacturer configuration, not a bug. But, please experiment with your dv5 and leave the results here, also please include the error messages you are getting on resume. Thanks.

Vincent: Welcome, unfortunately. I've left a post on the question you mention in order to attract some traffic this way, the more numbers the more chance of attracting some help I figure. Also, could you leave some detail on the exact model of your laptop and the error messages you get here. Thanks.

Everybody else: I think Bill is right, we should each contact HP support and request that the suspend / resume feature be looked into for the next BIOS update. I plan to open / reopen a kernel bug tomorrow as it's still plausible that the current kernel approach to the resume method is flawed in some way; it does, after all, work under Vista.

HP support's response to me was that they don't support linux on Pavilions, period, so I'm not sure how likely it is that this will be fixed by them other than accidentally.

Also, my dv5 is probably going back to HP for other reasons, so I won't be able to follow up further.

My model: HP DV5-1130EF
I like to point out this link http://hardware4linux.info/computers/sysinfo/3637/ to let anyone interested have some details of my hardware configuration.
But in addition, you can look at my lspci-vvnn in attachment

The error messages I have noticed are almost the same you have reported Paul :
{ Many error messages before errors before but scrolling too fast to be noted }

ata1: irq_stat 0x00000040, connection status changed
ata1: SError: {DevExch }
ata2: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen

ata2: irq_stat 0x00000040, connection status changed
ata2: SError: {DevExch }
ata1: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen

And as I mentionned in answer to the question i previously refered to, when coming back from suspend to ram, the process stops to a black graphical screen with movable cursor - but nothing more - and when i switch to a console by hitting CTRL+ALT+F1 the terminal is filled with the above error messages.

Hello,

I'm using a HP DV5 1073ez and I have exactly the same the same problem.

ata1: irq_stat 0x00000040, connection status changed
ata1: SError: {DevExch}
ata2: exception Emask 0x10 SAct 0x0 SErr 0x40000000 action 0xe frozen.

And i also think that it is better to correct the bug in the kernel rather than asking hp to update the BIOS.

You can look to my lspci in this post http://forum.ubuntu-fr.org/viewtopic.php?id=265413 (French)

Hello,

I have also the problem with HP Pavilion DV5t-1000. As neub, I think the kernel should be fixed there.

http://hardware4linux.info/computers/sysinfo/3646/

I'm going to assign this bug to the Ubuntu Kernel Team as according to https://wiki.ubuntu.com/KernelTeamBugPolicies

I've been able to determine that the problem with resume is on account of 'some' device driver, that effects the SATA controller, not waking up after going into S3 (suspend to RAM) mode. I've also been able to determine that S1 (standby only) mode is not available under under the current Ubuntu kernel on my dv5; so no plan B available. :(

From what I've read on the above wiki page, the problem is likely not to lie with the power management drivers but some other hardware driver, maybe the SATA controller in our case. Unfortunately, when ever I follow the instructions for running a PM trace I don't get any extra clues, other than what's expected.

Assigning bug to the Ubuntu Kernel Team now that there are enough confirmed cases of this behaviour.

I was having the same problem (this error: irq_stat 0x00000040, connection status changed) when waking up from suspend, and I'd like to confirm that updating the BIOS to F21 solves the problem and everything is fully functional afterwards. Unfortunately, it is in a dv7-1080es.

I ran a test suspend on booting that I read about in the kernel documentation and got a curious result.

I added test_suspend=mem to the kernel boot time parameters (in grub) and my laptop did the following:

* Blanked the display
* Let out a series of system beeps
* Continued to boot AFTER I hit the keyboard (I could see the hard drive light going for a little while)
* The display did not reactivate

So I hit the power button and it shut itself down (while the screen remained blank). I'm sure it resumed, somewhat properly, because it was able to WRITE the kernel log file. Kern.log had an entry "PM: Finishing wakeup.", evidencing something of a suspend / resume event and subsequent hard drive activity.

I guess you could call that a partially successful suspend / resume. It is worth reiterating that this was a kernel test suspend run during the boot process.

Hello guys.

I have the HP Pavilion dv-5 1138tx, and I can confirm to having this exact problem. I am using 8.10, fully updated and such.

Just to test it out, does anyone know how to install the HP bios updates from a bootable cd? HP help site mentions something called ROMPaq, but it doesn't have clear instructions on how to use it.

Cheers.

I have the same problem

Someone mentioned bios f.21
I only can see f.21 for dv7. Did someone tried to flash dv5? Probably bad idea :)

Can't wait for this bug to be fixed. Resume is the most used feature of my laptop

can you believe that HP puts pre-installed OS name(maybe something else) directly into the BIOS? Way to ruin their business

Just FWIW, I did in fact try flashing the DV5 with the DV7 F.21 BIOS. It wouldn't do the update.

I guess we have to wait for some magic from HP or I am going to sell my new laptop I've just bought
Why all this companies hate linux? :( Microsoft b*hes

@Starcraftmazter : I've already been using bootable CDROM HP ROM Paq in professional enviromnent. My observations are that they seems to be bundled for one precise range of server and contain firmware updates for SCSI cards and disks, BIOS, netcards and many other components. One more thing to be noticed is that they seem to be linux based !!
Example: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121486&prodNameId=3288144&swEnvOID=2025&swLang=8&mode=2&taskId=135&swItem=MTX-3d1aaa0b48c04b628789e598d3

@sshlyk : As you can see in my previous link, at least on their servers ... HP actually DOES support Linux :-)

Right, Vincent, but you are talking about HP servers, not Desktops
HP does not support Linux on Any desktop machine or laptop :(

I have a dv4 with the same problem and I updated the BIOS to f.22, the current for my model, and the problem still exists. In fact, hibernation delivers the message:

ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
ata2: irq_stat 0x00000040, connection status changed
ata1: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
ata1: irq_stat 0x00000040, connection status changed

before it completes and it takes 1.5 times longer to go into hibernation and resume. But it does still work.

I have a HP/Compaq CQ45-108TX and I have the exact same problem. I have updated the BIOS to the latest version (F22) however I now experience the same symptoms as Jshack (same output on hibernation and suspend still doesn't work).

Thanks to all the recent contributors to this bug report. Please remember to post:

* The exact error messages you're getting
* The output from dmesg
* The output from lspci -vvnn

This is important, as currently this is a bug report for the DV5 specifically. If it turns out that it is actually a problem with a particular kernel driver (say for example ICH9 Sata) which effects a NUMBER of HP laptops then your exact error messages and lspci output will help us determine this.

Thank you, and please continue contributing.

Paul S.

Wooops, here are mine.
Once again, this is a dv-5 1138tx.

Thanks!

This is my lspci -vvnn ouput

We haven't attracted any attention from the Ubuntu Kernel Team so I've taken the liberty of filing a Kernel bug report myself.

Kernel bug 12276: http://bugzilla.kernel.org/show_bug.cgi?id=12276

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

I included a hibernation/resume cycle in case the problems I am now seeing with hibernation hold clues to our suspend problem

I don't know what has changed but when I use sudo /usr/sbin/pm-suspend in the terminal, suspend works!

/usr/sbin/pm-suspend doesn't work either for HP dv5
same SATA error

Hi folks,

I appear to be having exactly the same problem on a brand new HP DV3507EA (arrived from HP yesterday :D ). It produces errors with both hibernate and suspend. This is the first time I've ever used linux so I'm sorry I really don't know how to use those two tools dmesg and lspci, but I have made these notes of the errors that appear on hibernate:

btusb_intr_complete: hci0 urb fff8800bcdea300 failed to resubmit(2)
ata2: exception Emask 0x10 SAct 0x0 SErr action 0x9 t4
ata2: irq_stat 0x00400040, connection status changed
ata1: exception Emask 0x10 SAct 0x0 SErr action 0x9 t4
ata1: irq_stat 0x00400040, connection status changed

ata1.00 exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
ata1.00: cmd ea/00 ..... (lots of 0s I didn't write down) .... tag0
res...... (more long 0s I didn't write down).... Emask 0x4 timeout
ata1.00 revalidation failed (err no=-5)

This is very confusing atm - as I say I'm new to linux and I really want to give it a go, but I do also really need hibernate and suspend to work on my laptop! Appreciate all the good work going on here, it's a pretty impressive communal effort.

I have the same problem on a Philips "freevents" 15NB8611 laptop from PC World. (As I understand it Philips don't build these themselves, and it may really be something else rebranded. It's got a Core 2 Duo P7350, 4GB of RAM and some sort of NVIDIA graphics card.) Should I create a separate bug? It appears very similar. I don't know how to catch the start of the stream of errors, but I can confirm that on attempting to resume from suspend I got a text screen with these constantly repeating messages:

ata1: irq_stat 0x00000040, connection status changed
ata1: SError: {DevExch}
ata2: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen

I was able to work around the problem by changing the HDC (I *think* that's what it was called) setting in the BIOS from AHCI to IDE. After doing so I have had no problem resuming from suspend. I'm attaching the output from lspci -vvnn and dmesg for both BIOS settings. The files "bad_dmesg.txt" and "bad_lspci.txt" are from when the BIOS was set to AHCI, and in this configuration I experience the aforementioned exceptions attempting to resume from suspend. The files "good_dmesg.txt" and "good_lspci.txt" are from when the BIOS was set to IDE, which appears to cause no problems.

I hope this is useful information. I'd like to help get to the bottom of this, but I don't have much Linux experience so I apologise if I'm doing things wrong. If this is a separate bug, how should I go about reporting it?

Hi,

I can also confim this bug on my Compaq/HP CQ 50 (i-node error) . I have try 4 different distro on this laptop since i have received it...and the only one that is able to resume from suspend to ram is mandriva 2009.0(out of the box) kernel-2.6.27-7. The only thing is that it take (in my opinion ~30 sec before i see the login) a lot of time to resume but when it does everithing is fine. Don't no what is the difference. Hope i can put back ubuntu on my laptop again...

I'ma also affected by this bug in a HP pavilion dv7 1155es. I've not updated the bios yet, though. Maybe this evening, if I manage to figure out how to perform a bios update without windows (I removed windows completely at first power-up)

Confirming this bug also for HP Pavilion dv4 1080ei. No BIOS updates listed on this model's support page, assuming that's where they'd be if there were any; it's a newish model.

To help with this bug, it might be helpful if anyone could provide the info requested by kernel dev. Tejun Heo at http://bugzilla.kernel.org/show_bug.cgi?id=12276#c7 - unfortunately I have no real idea how to do this, but someone else might.

Ok, I just did this. Let's all pray for Tejun :)

Hi,

you should all try putting this option in the kernel boot option (menu.lst)

pci=nomsi

that work for me with intepid.

Doesn't seem to be working for me Carlos, and I'm on intepid.

Finally, a BIOS update solved this problem for me.

I had to reinstall the original windows Vista from the recover partition to use the BIOS flash utility from HP, which is a vista-only application. The reinstall took more than 1h30' and 5 reboots in total, for a less-than-1-minute BIOS flashing. So, as you can see, there are a lot of linux-friendly engineers at HP...

Finally, a correction: I said my Pavilion is a dv7-1155es, but it's a dv7-1005es instead (pretty mmuch the same hardware, though).

@Carlos: Interestingly, in my pavilion the audio didn't work out-of-the-box. It sounded choppy. The solution was to add a line

options snd-hda-intel enable_msi=1

So, perhaps there's something wrong with MSI (Message Signaled Interrupt) in this motherboard? or in the linux kernel?

@Starcraftmazter
Sorry if it's not working. I double check this morning and if i remove this option no more resume from suspend...

Here's where i found the info ....
http://lkml.indiana.edu/hypermail/linux/kernel/0812.2/01961.html
http://bugzilla.kernel.org/show_bug.cgi?id=11178

@Orestes
From the bugs list above there is some history with MSI issue in the kernel...
I have just notice that my hardware is a lot different. My latop is AMD/NVIDIA base no intel inside.

I tried to boot dv5 laptop with pci=nomsi with Ubuntu 8.10
and suspend did't work

I can confirm this bug on my dv5.

I can also confirm this bug on my HP Pavilion DV5-1000ea (as at 19th Jan 2009).

My BIOS is fully patched to version F11, from http://h10025.www1.hp.com/ewfrf/wc/product?lc=en&dlc=en&cc=uk&product=3753564&lang=en

Additionally, I am running Intrepid Ibex, also fully patched to kernel version 2.6.27-9.

The option works perfectly in Windows Vista Home Premium (supplied with the laptop).

same problem with hp dv5-1112el

I can confirm this bug on a hp dv5-1002nr in intrepid.

I have an HP DV5-1160us - same problem. Hibernate works great. When resuming from suspend get same errors as original poster.

I'd like to extend a warm welcome to all those suffering from the lack of proper suspend / resume behaviour on their dv5 (or similar)!

Could you please take some time to post / attachment the output from "lspci -vvnn" and "dmesg"?

This will hopefully help us identify which piece, or group, of hardware is not cooperating with the kernel driver.

Thanks!

dmesg for hp dv5-1002nr

lspci for dv5-1002nr

Thanks very much!

dmes for dv5-1000

lspci for dv5-1000

Thank you for your work

Hi Paul,
   I'm a newbie, so I don't know how to run lspci. When I run it as written
below, I get some text telling me how to run lspci properly. So I don't know
how it's done. As for the dmesg, I ran dmesg >> dmesglog and attached is the
file. I haven't tried to resume and suspend in many days, so I don't know if
what you are looking for will still show up. If you have any further
requests, let me know.
       Peace

On Tue, Jan 27, 2009 at 1:27 AM, Paul Swanson <email address hidden> wrote:

> I'd like to extend a warm welcome to all those suffering from the lack
> of proper suspend / resume behaviour on their dv5 (or similar)!
>
> Could you please take some time to post / attachment the output from
> "lspci -vvnn" and "dmesg"?
>
> This will hopefully help us identify which piece, or group, of hardware
> is not cooperating with the kernel driver.
>
> Thanks!
>
> --
> HP Pavilion dv5: ATA exception on resume from suspend
> https://bugs.launchpad.net/bugs/301353
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in The Linux Kernel: In Progress
> Status in "linux" source package in Ubuntu: Confirmed
>
> Bug description:
> On resume from suspend in Ubuntu 8.10 (Intrepid Ibex) the ATA driver throws
> a series of exceptions, as a result the filesystems can not be accessed and
> the computer needs to be rebooted. Hibernate, however, does work and does
> not have this problem, suspend / resume only. The linux kernel version is
> the latest 2.6.27-7.
>
> The initial error message on resume is:
>
> btusb_intr_complete: hci0 urb f7d94a00 failed to resubmit (2)
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata2: irq_stat 0x00000040, connection status changed
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata1: irq_stat 0x00000040, connection status changed
> sd 0:0:0:0: rejecting I/O to offline device
> PM: Device 0:0:0:0; failed to resume: error 65536
>
> Then, as nothing is able function properly, the most repeated error message
> is as follows:
>
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata1: SError: { DevExch }
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata2: irq_stat 0x00000040, connection status changed
> ata2: SError: { DevExch }
>
> There are a variety of other error messages thrown about ext3 file systems
> not being to be re-mounted, but I haven't been able to capture those yet.
>
> I'm running a fresh copy of Ubuntu 8.10 (Intrepid Ibex), with the latest
> updates, on a reasonably new HP Pavilion dv5 (1075er) notebook.
>
> Rationale:
>
> Originally I posted my problem under bug #158050 but later I realised that
> this was for an older kernel version. Then I thought that bug #273323 would
> be a better fit, but that has since digressed into a KDE discussion,
> entirely irrelevant to my problem. I've looked at every Intrepid suspend /
> resume bug listed and none are specific to my distribution version, kernel
> version or hardware so I'm starting a new one.
>

--
Tim Shannon, ND
4405 SE Division Street
Portland, OR 97206
office: 503-236-8853
fax: 503-821-6999
<email address hidden>
http://www.drtshannon...

here's my lspci...

one question: the output of "dmesg" is too long to be viewed in the terminal window, how can I "split" it so I can copy-paste it all in a txt?

jonbonjovi:

type this in a terminal:

dmesg > dmesg.txt

That will redirect the output of dmesg to the "dmesg.txt" file. You can then attach that file.

cheers

Hi,
  Okay, I think this is the information you want. I typed lspci > lspci.txt.
Hopefully this will help.
           Peace

On Tue, Jan 27, 2009 at 2:31 AM, shockdiode <email address hidden> wrote:

> lspci for dv5-1002nr
>
> Thanks very much!
>
> ** Attachment added: "lspci.txt"
> http://launchpadlibrarian.net/21674554/lspci.txt
>
> --
> HP Pavilion dv5: ATA exception on resume from suspend
> https://bugs.launchpad.net/bugs/301353
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in The Linux Kernel: In Progress
> Status in "linux" source package in Ubuntu: Confirmed
>
> Bug description:
> On resume from suspend in Ubuntu 8.10 (Intrepid Ibex) the ATA driver throws
> a series of exceptions, as a result the filesystems can not be accessed and
> the computer needs to be rebooted. Hibernate, however, does work and does
> not have this problem, suspend / resume only. The linux kernel version is
> the latest 2.6.27-7.
>
> The initial error message on resume is:
>
> btusb_intr_complete: hci0 urb f7d94a00 failed to resubmit (2)
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata2: irq_stat 0x00000040, connection status changed
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata1: irq_stat 0x00000040, connection status changed
> sd 0:0:0:0: rejecting I/O to offline device
> PM: Device 0:0:0:0; failed to resume: error 65536
>
> Then, as nothing is able function properly, the most repeated error message
> is as follows:
>
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata1: SError: { DevExch }
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata2: irq_stat 0x00000040, connection status changed
> ata2: SError: { DevExch }
>
> There are a variety of other error messages thrown about ext3 file systems
> not being to be re-mounted, but I haven't been able to capture those yet.
>
> I'm running a fresh copy of Ubuntu 8.10 (Intrepid Ibex), with the latest
> updates, on a reasonably new HP Pavilion dv5 (1075er) notebook.
>
> Rationale:
>
> Originally I posted my problem under bug #158050 but later I realised that
> this was for an older kernel version. Then I thought that bug #273323 would
> be a better fit, but that has since digressed into a KDE discussion,
> entirely irrelevant to my problem. I've looked at every Intrepid suspend /
> resume bug listed and none are specific to my distribution version, kernel
> version or hardware so I'm starting a new one.
>

--
Tim Shannon, ND
4405 SE Division Street
Portland, OR 97206
office: 503-236-8853
fax: 503-821-6999
<email address hidden>
http://www.drtshannon.com

Hey tshann,

I believe they are looking for the output from

lspci -vvnn

so if you could do:

lspci -vvnn > lspci.txt

it would probably help a little more.

Then do:

dmesg > dmesg.txt

and attach that as well.

Thanks very much for the help!

Thanks for catching that one shockdiode. I've been busy with other things.

thanx shockdiode!

here it is...

hi I'm very new to ubuntu and linux but i think i have the same issue.
I'm using Compaq Presario CQ40-131TU.

Here's my lspci.

thanks.

and here's my dmesg.

Okay,
   Thanks for making it explicit. Her are my files.
       peace

On Fri, Jan 30, 2009 at 1:10 AM, shockdiode <email address hidden> wrote:

> Hey tshann,
>
> I believe they are looking for the output from
>
> lspci -vvnn
>
> so if you could do:
>
> lspci -vvnn > lspci.txt
>
> it would probably help a little more.
>
> Then do:
>
> dmesg > dmesg.txt
>
> and attach that as well.
>
> Thanks very much for the help!
>
> --
> HP Pavilion dv5: ATA exception on resume from suspend
> https://bugs.launchpad.net/bugs/301353
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in The Linux Kernel: In Progress
> Status in "linux" source package in Ubuntu: Confirmed
>
> Bug description:
> On resume from suspend in Ubuntu 8.10 (Intrepid Ibex) the ATA driver throws
> a series of exceptions, as a result the filesystems can not be accessed and
> the computer needs to be rebooted. Hibernate, however, does work and does
> not have this problem, suspend / resume only. The linux kernel version is
> the latest 2.6.27-7.
>
> The initial error message on resume is:
>
> btusb_intr_complete: hci0 urb f7d94a00 failed to resubmit (2)
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata2: irq_stat 0x00000040, connection status changed
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata1: irq_stat 0x00000040, connection status changed
> sd 0:0:0:0: rejecting I/O to offline device
> PM: Device 0:0:0:0; failed to resume: error 65536
>
> Then, as nothing is able function properly, the most repeated error message
> is as follows:
>
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata1: SError: { DevExch }
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata2: irq_stat 0x00000040, connection status changed
> ata2: SError: { DevExch }
>
> There are a variety of other error messages thrown about ext3 file systems
> not being to be re-mounted, but I haven't been able to capture those yet.
>
> I'm running a fresh copy of Ubuntu 8.10 (Intrepid Ibex), with the latest
> updates, on a reasonably new HP Pavilion dv5 (1075er) notebook.
>
> Rationale:
>
> Originally I posted my problem under bug #158050 but later I realised that
> this was for an older kernel version. Then I thought that bug #273323 would
> be a better fit, but that has since digressed into a KDE discussion,
> entirely irrelevant to my problem. I've looked at every Intrepid suspend /
> resume bug listed and none are specific to my distribution version, kernel
> version or hardware so I'm starting a new one.
>

--
Tim Shannon, ND
4405 SE Division Street
Portland, OR 97206
office: 503-236-8853
fax: 503-821-6999
<email address hidden>
http://www.drtshannon.com

here's dmesg output from a HP Pavilion DV5-1190eg, suffering from the same problem.

thanks to all devs/testers for their support.

and here's lspci -vvnn output for the same device

Thanks for all those log files! They will continue to be useful in diagnosing the cause of our collective pain. We have a very helpful expert from over at kernel.org assisting us so hopefully some light will be shed on the cause of this problem.

Another request: If there is anyone using a current HP dv5 (or similar) who is willing to try swapping out their current HDD for another brand & model it would be appreciated. I can't do so anytime soon, for various reasons, but if you have the means and know-how it could help. The bottom line is that we need to prove or eliminate the HDD as a cause.

What to do: Replace your current HDD with that of a different brand. Install Ubuntu and try suspend / resume. Report on what happens. This could very well make no improvement, but we need some firm data here. One possibility is that certain HDD models are not playing nice with Linux & this particular BIOS. Only do this if you understand what you're doing.

I repeat, this could very well change nothing - so don't go buying a new hard drive unless you're completely ready for it not to work.

Thanks!

Hi Paul,

I don't want to make any promises for sure as this week is a very busy work week and this laptop is currently my main work machine, but it's good to know that that may be related to the issue. I may have time and resources next week to give swapping out the HDD a go (assuming an overdue check from a client comes in - contracting's really a blast in that department...).

Thanks again,
Ryan

Here are the 'lspci -vvnn' and 'dmesg' outputs from my HP DV5-1000 Laptop, all helpfully tar'd & gzip'd.

Always glad to contribute.

Here is my dmesg and lspci -vvnn output.
I have dv5-1170ew and I tried newer BIOS (F.11A for me). Nothing worked.
So I can confirm this bug.

Hi, I think that I ve got a similar problem with my
HP HDX18-1080eg.
Here are the files.

Hey Paul,

Must be a lucky coincidence, but I just replaced the HDD in my DV5. It had a Western Digital 160GB 5400 rpm (don't know the model of the top of my head because I put it in a different laptop for the time being - in case I forgot files, settings, etc. in the switch) and replaced it with a Hitachi Travelstar 7K320 (HTS723232L9A360) 320GB, 7200rpm 3GB/s HDD. Should be different enough for you. =P Anyhow, I saw no change. Hibernate still works, and suspend still doesn't.

I haven't tried the Jaunty alpha yet for obvious reasons...

Attached is dmesg with the new (Hitachi) drive, and I will attach lspci -vvnn log as well.

Relevant junk (in case it's not in the files):

Hardware:
HP DV5t - 1000 (p/n: KQ574AV)
4 GB RAM
320GB 7200 rpm SATA (3GB/s) HDD (Hitachi)
Intel 5100 wireless a/b/g/n
nvidia 9600M GT

Software:
Ubuntu 8.10 Intrepid (experience same on Kubuntu, so not a desktop environment issue)

And here is the lspci -vvnn file:

Thanks for that wollombi! At least that's one thing off the list of suspects.

Same problem on a HP Pavilion DV5-1140el.
Upgrading the BIOS to F.13 didn't solve the problem.

Can someone else also confirm that bios upgrade for dv5 toF.13 doesn't fix the problem?

I can confirm the F.13 BIOS update HAS NOT fixed the problem on my dv5-1075er. That would be way too easy now, wouldn't it?

I can confirm that the F.22 BIOS on my dv5-1002nr does not resolve this.

I think that a good way to investigate the problem is to install an updated uswsusp package:
http://packages.debian.org/sid/uswsusp
and experiment the s2ram command as suggested here:
http://en.opensuse.org/S2ram#My_machine_is_not_in_the_whitelist.2C_what_can_i_do.3F
these experiments are a little time consuming, so I did very few of them:
s2ram -f --no result
s2ram -f -a 3 --no result
s2ram -f -a 2 --computer wakes up after some time but still some disk errors persist

I hope this can help

Hi cherie,

hope you got some sleep. I just did a bit of work and spaced out a bit
as well. Feeling super shitty today physically. I'm going to crawl in
the bed in a minute as I've got to try to get up early.

I am very excited to play in Rome. Sorry I'm very worn out and feeling
like crap today so I probably didn't sound super excited about it.

Ok, hope you're feeling good.

Je t'aime

Paul Swanson wrote the following on 02/08/2009 03:30 PM:
> I can confirm the F.13 BIOS update HAS NOT fixed the problem on my
> dv5-1075er. That would be way too easy now, wouldn't it?
>
>

Ah hell, that was really the wrong email address!!!

holy crap, sorry everyone! lol

Paul Swanson wrote the following on 02/08/2009 03:30 PM:
> I can confirm the F.13 BIOS update HAS NOT fixed the problem on my
> dv5-1075er. That would be way too easy now, wouldn't it?
>
>

Ahem, any chance of deleting that little goof up there?

I swear I've never missent an email before in my life. At least you guys got the G rated version and while I do think Paul is a great guy, that wasn't intended for him or for general consumption ;)

Thanks, and sorry (hope someone got a laugh out of it anyway)

LOL!

I'm sorry I have no idea how to remove the message. I guess it will just have to stay there for posterity! ;)

There is still an error on my dv5-1170ew with new F.13A bios. I think they changed something with wireless only. Before that update, it needed some time to connect automatically on both Vista and my Ubuntu (I realised that, when I wanted to flash my bios with vista). Now it connects immediately. So I guess it's only that fix.

Paul Swanson wrote the following on 02/08/2009 03:30 PM:
> I can confirm the F.13 BIOS update HAS NOT fixed the problem on my
> dv5-1075er. That would be way too easy now, wouldn't it?

Just curious, but has anyone tried the 2.6.28 kernel yet to see if it makes a difference?

I have upgraded to 9.04 alpha4, and now have the 2.6.28 kernel. Unfortunately, it does not improve the problem.

Well, that's unfortunate. I had hoped it would be the fix we're all waiting for. I'm about to throw my beloved lappy out the window.

Don't get me wrong, I love my laptop, and I love linux, but I'm about to the point where I'd give my left nut for a real, working suspend.

On another note, I tried the same version of Ubuntu (8.10) on my Asus (F3Sv) laptop. It ran fine, suspend and all on 8.04 but guess what? Doesn't seem to be working on 8.10. This is with a different processor/chipset than the DV5. I'm going to do a clean install when I next have a few minutes to burn and see if the problem persists. Right now it's using the old drive from my DV5, so that may be skewing things. If it works then, it may be worth checking out the differences in the SATA controller between the two chipsets. If it doesn't, then it will still be worth seeing why it worked with 8.04 but not with 8.10. Honestly I would have stuck w/8.04 on the DV5 if it had supported the intel wireless properly, but compiling the updated kernel into 8.04 gave me some weirdness I didn't like (my first kernel compile so I may have inadvertantly caused that myself). I'll update when I have more info. Until then the relevant specs on the Asus below:

Asus F3Sv

Core 2 Duo T7500 (2.20 GHz), 800MHz FSB, 4MB L2 cache
PM965 chipset (Santa Rosa)
3 GB DDR2-667 RAM
nVidia 8600M GS graphics
160GB 5400rpm SATA HDD (came with Hitachi, currently has the DV5's WD in it - same size and speed)

Sean

Well, crap. No joy with the Asus either way, so apparently my memory was flawed there, although the 8.04 image I downloaded (couldn't locate my old cd) is an updated version.

That being said, Kubuntu 8.04 is still installed on my HP DV6707us (don't ask how I got so many laptops....long story) and suspend/resume works perfectly on it - just tested.

Here are its specs:

Athlon X64 1.9GHz (512k L2)
2 GB RAM
160 GB 5400rpm SATA HDD
nvidia nForce AR chipset
nvidia gforce go 7150m graphics

Soo....it seems that perhaps we need to look at the difference in the SATA controllers/drivers between these two chipsets?

Let me know if you need any further info.

I can confirm that kernel 2.6.28-7-generic does not solve the issue - at least it doesn't on my HP DV5-1000ea. To try it, I simply added the Jaunty Main archive to the repositories list and downloaded the updated kernel (and said bye-bye to the nvidia graphics - temporarily of course!).

The plot thickens...

The same problem seems to affect my hp dv5-1002nr. I've attached my lspci -vvnn. Oh, and btw I'm on fedora... I didn't find any fedora forums discussing this issue. Since its a kernel problem, I'm gonna post here anyway..

Same Problem in HP dv5-1000us
Kernel Version: 2.6.27-11-generic
I'm attaching dmesg and lspci output

And here is dmesg output

I had the same problem at first with my HP Pavilion DV5-1124CA , using Intrepid, but now, I can successfully suspend and resume (hibernate has always work for me). Here's what I did:

1. I'm now using kernel 2.26.7.11-generic kernel, as provided in the default repositories (and following recommended upgrade on Intrepid).

2. I'm using the kernel boot option i8042.reset, that must be added to the Grub menu.lst file, in /boot/grub.

3. I'm not sure if it's necessary, but I did a BIOS upgrade, as provided by HP (the link here is for my specific model; other DV5 models could have a similar upgrade available): http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=ca&lang=en&product=3828098,

hey mlaverdiere, thanks for that.

Can you please outline exactly how the menu.lst file has to be edited? Can you post the exact line which you added to it? Or is it some other change?

Cheers

Just have a look at my menu.lst file attached and look for the "i8042.reset", that must be added in the options sequence for each kernel you want to use (2.26.7.11-generic is working for me right now; I don't know if it would work for previous kernels).

For commodity, the option should also be inserted in the "defoptions=" line, so it should be added automatically for any kernel that will be installed after future upgrades.

For other info, see this page: https://wiki.ubuntu.com/LaptopTestingTeam/HPDV51124CA#preview

Good luck!

Hi,

On my Pavillon DV5-1130EF, latest F.13rA BIOS and an up to date
2.6.27-11-generic x86_64 kernel your solution doesn't work :-(
Sniff !
Thanks anyway for the tip. Maybe this will correct the issue for some pepole

The modifications should be made to /boot/grub/menu.lst
Here is a sed script which worked for me
sed -i -e '/^title.*generic$/ { n; n; s^$^ i8042.reset^ }' -e '/#
defoptions/s^$^ i8042.reset^' /boot/grub/menu.lst

 mlaverdiere :

Holy crap, this boot option works like a charm on my dv5-1002nr with the F.22 bios! I thought suspend was never going to work on this thing. You are officially my superhero of the season. I hadn't seen this boot option anywhere. If we are ever in the same place at the same time, I owe you some drinks for sure.

Can you confirm for me that you are using the same bios version? I think there are different chipsets at work here as the latest bios for some is F.22 (for example my 1002nr) and others whose latest bios update is F.13.

Perhaps someone can confirm that?

At any rate, thank you so much!!! This is really fantastic for me as I had pretty much given up hope on this.

No luck with i8042.reset on dv5 with Intel processor

On Sat, Feb 28, 2009 at 6:52 AM, mlaverdiere <email address hidden>wrote:

> I had the same problem at first with my HP Pavilion DV5-1124CA , using
> Intrepid, but now, I can successfully suspend and resume (hibernate has
> always work for me). Here's what I did:
>
> 1. I'm now using kernel 2.26.7.11-generic kernel, as provided in the
> default repositories (and following recommended upgrade on Intrepid).
>
> 2. I'm using the kernel boot option i8042.reset, that must be added to
> the Grub menu.lst file, in /boot/grub.
>
> 3. I'm not sure if it's necessary, but I did a BIOS upgrade, as provided
> by HP (the link here is for my specific model; other DV5 models could
> have a similar upgrade available):
>
> http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=ca&lang=en&product=3828098
> ,
>
> --
> HP Pavilion dv5: ATA exception on resume from suspend
> https://bugs.launchpad.net/bugs/301353
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in The Linux Kernel: In Progress
> Status in “linux” source package in Ubuntu: Confirmed
>
> Bug description:
> On resume from suspend in Ubuntu 8.10 (Intrepid Ibex) the ATA driver throws
> a series of exceptions, as a result the filesystems can not be accessed and
> the computer needs to be rebooted. Hibernate, however, does work and does
> not have this problem, suspend / resume only. The linux kernel version is
> the latest 2.6.27-7.
>
> The initial error message on resume is:
>
> btusb_intr_complete: hci0 urb f7d94a00 failed to resubmit (2)
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata2: irq_stat 0x00000040, connection status changed
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata1: irq_stat 0x00000040, connection status changed
> sd 0:0:0:0: rejecting I/O to offline device
> PM: Device 0:0:0:0; failed to resume: error 65536
>
> Then, as nothing is able function properly, the most repeated error message
> is as follows:
>
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata1: SError: { DevExch }
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata2: irq_stat 0x00000040, connection status changed
> ata2: SError: { DevExch }
>
> There are a variety of other error messages thrown about ext3 file systems
> not being to be re-mounted, but I haven't been able to capture those yet.
>
> I'm running a fresh copy of Ubuntu 8.10 (Intrepid Ibex), with the latest
> updates, on a reasonably new HP Pavilion dv5 (1075er) notebook.
>
> Rationale:
>
> Originally I posted my problem under bug #158050 but later I realised that
> this was for an older kernel version. Then I thought that bug #273323 would
> be a better fit, but that has since digressed into a KDE discussion,
> entirely irrelevant to my problem. I've looked at every Intrepid suspend /
> resume bug listed and none are specific to my distribution version, kernel
> version or hardware so I'm starting a new one.
>

Shockdiode: I never thought that I could be a superhero one day. Great!

The BIOS version I'm using is F.23, which is the latest available for the HP DV5-1124CA.

Following sshlyk report it could mean the i8042.reset kernel option won't work for DV5 equipped with an Intel processor... (my DV5-1124CA is equipped with an AMD processor).

Anyway, think a patch to the 2.6.28 kernel (that will be available for Ubuntu, sooner or later - probably with 9.04) could help solve the problem. See this report: http://bugzilla.kernel.org/show_bug.cgi?id=11368

p.s.: There's a typo (at least one!) in my previous message describing what I did to solve the problem on my machine: I'm using kernel 2.6.27-11-generic (not 2.26.7.11-generic).

I'm not sure that the .28 kernel will work either. Someone posting earlier tried it without success. That being said, he did this by adding the Jaunty archives and downloading that way instead of compiling himself. Who knows?

I went back to my HP DV6707us that had/has 8.04.1 (all current updates applied) on it. The Kubuntu version of this suspended/resumed just fine. I loaded Ubuntu 8.04.2 and it wouldn't resume. I think that the updated 8.04.1 and the 8.04.2 are using the same kernel, though I don't remember for sure (was a couple days ago, and the wife uses that laptop now so I'm limited on access).

Anyhow, since it DID work under one version, here are the hardware specs again:
Athlon X64 1.9GHz (512k L2)
2 GB RAM
160 GB 5400rpm SATA HDD
nvidia nForce AR chipset
nvidia gforce go 7150m graphics

HP has BIOS update to F14
Did someone tried this one?

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-68741-1&lc=en&dlc=en&cc=us&lang=en&os=2093&product=3744198

On Sun, Mar 1, 2009 at 12:41 AM, wollombi <email address hidden> wrote:

> I'm not sure that the .28 kernel will work either. Someone posting
> earlier tried it without success. That being said, he did this by
> adding the Jaunty archives and downloading that way instead of compiling
> himself. Who knows?
>
> I went back to my HP DV6707us that had/has 8.04.1 (all current updates
> applied) on it. The Kubuntu version of this suspended/resumed just
> fine. I loaded Ubuntu 8.04.2 and it wouldn't resume. I think that the
> updated 8.04.1 and the 8.04.2 are using the same kernel, though I don't
> remember for sure (was a couple days ago, and the wife uses that laptop
> now so I'm limited on access).
>
> Anyhow, since it DID work under one version, here are the hardware specs
> again:
> Athlon X64 1.9GHz (512k L2)
> 2 GB RAM
> 160 GB 5400rpm SATA HDD
> nvidia nForce AR chipset
> nvidia gforce go 7150m graphics
>
> --
> HP Pavilion dv5: ATA exception on resume from suspend
> https://bugs.launchpad.net/bugs/301353
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in The Linux Kernel: In Progress
> Status in “linux” source package in Ubuntu: Confirmed
>
> Bug description:
> On resume from suspend in Ubuntu 8.10 (Intrepid Ibex) the ATA driver throws
> a series of exceptions, as a result the filesystems can not be accessed and
> the computer needs to be rebooted. Hibernate, however, does work and does
> not have this problem, suspend / resume only. The linux kernel version is
> the latest 2.6.27-7.
>
> The initial error message on resume is:
>
> btusb_intr_complete: hci0 urb f7d94a00 failed to resubmit (2)
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata2: irq_stat 0x00000040, connection status changed
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata1: irq_stat 0x00000040, connection status changed
> sd 0:0:0:0: rejecting I/O to offline device
> PM: Device 0:0:0:0; failed to resume: error 65536
>
> Then, as nothing is able function properly, the most repeated error message
> is as follows:
>
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata1: SError: { DevExch }
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata2: irq_stat 0x00000040, connection status changed
> ata2: SError: { DevExch }
>
> There are a variety of other error messages thrown about ext3 file systems
> not being to be re-mounted, but I haven't been able to capture those yet.
>
> I'm running a fresh copy of Ubuntu 8.10 (Intrepid Ibex), with the latest
> updates, on a reasonably new HP Pavilion dv5 (1075er) notebook.
>
> Rationale:
>
> Originally I posted my problem under bug #158050 but later I realised that
> this was for an older kernel version. Then I thought that bug #273323 would
> be a better fit, but that has since digressed into a KDE discussion,
> entirely irrelevant to my problem. I've looked at every Intrepid suspend /
> resume bug listed and none are spe...

I just flashed to F.14, didn't do anything as far as the problem is concerned :(

I've also tried F.14 bios. Didn't work. But when I tried it I saw something interesting. When my ubuntu tried to resume and those messages where on the screen, one was about error with /dev/sda1. In my case it's that partition where is Vista. Maybe it's something related to Vista. Or something else... maybe resume would go on if ubuntu would be on first partition. Is there anybody with pure install of linux without any other system and on first partition of the disk?

I am pretty sure there is nothing to do with vista. However, as I noticed
lucky AMD owners do not have this problem anymore

On Sat, Mar 7, 2009 at 7:41 PM, yachoo <email address hidden> wrote:

> I've also tried F.14 bios. Didn't work. But when I tried it I saw
> something interesting. When my ubuntu tried to resume and those messages
> where on the screen, one was about error with /dev/sda1. In my case it's
> that partition where is Vista. Maybe it's something related to Vista. Or
> something else... maybe resume would go on if ubuntu would be on first
> partition. Is there anybody with pure install of linux without any other
> system and on first partition of the disk?
>
> --
> HP Pavilion dv5: ATA exception on resume from suspend
> https://bugs.launchpad.net/bugs/301353
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in The Linux Kernel: In Progress
> Status in “linux” source package in Ubuntu: Confirmed
>
> Bug description:
> On resume from suspend in Ubuntu 8.10 (Intrepid Ibex) the ATA driver throws
> a series of exceptions, as a result the filesystems can not be accessed and
> the computer needs to be rebooted. Hibernate, however, does work and does
> not have this problem, suspend / resume only. The linux kernel version is
> the latest 2.6.27-7.
>
> The initial error message on resume is:
>
> btusb_intr_complete: hci0 urb f7d94a00 failed to resubmit (2)
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata2: irq_stat 0x00000040, connection status changed
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata1: irq_stat 0x00000040, connection status changed
> sd 0:0:0:0: rejecting I/O to offline device
> PM: Device 0:0:0:0; failed to resume: error 65536
>
> Then, as nothing is able function properly, the most repeated error message
> is as follows:
>
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata1: SError: { DevExch }
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata2: irq_stat 0x00000040, connection status changed
> ata2: SError: { DevExch }
>
> There are a variety of other error messages thrown about ext3 file systems
> not being to be re-mounted, but I haven't been able to capture those yet.
>
> I'm running a fresh copy of Ubuntu 8.10 (Intrepid Ibex), with the latest
> updates, on a reasonably new HP Pavilion dv5 (1075er) notebook.
>
> Rationale:
>
> Originally I posted my problem under bug #158050 but later I realised that
> this was for an older kernel version. Then I thought that bug #273323 would
> be a better fit, but that has since digressed into a KDE discussion,
> entirely irrelevant to my problem. I've looked at every Intrepid suspend /
> resume bug listed and none are specific to my distribution version, kernel
> version or hardware so I'm starting a new one.
>

Same bug in a dv5-1235dx. Seems like mine is the first one to be reported, hopefully it will help to eliminate possible causes.

Error mesages:

ata2: irq_stat 0x00000040 connection status changed
ata2: SError: {DevExch}
ata1: exception Emask 0x10 SAct 0x0 SErr 0x00000040 actio 0xe Froze

dmesg output here

dv5-1235dx

uname -rm
2.6.27-11-generic x86_64

Well folks... I have some good news, and I have some bad news!

As for this suspend issue, It is FIXED in 2.6.28.9 generic, Jaunty J folks. Yes, I know it's beta... But I found the solution to this problem in 2.6.28.9 generic.

My current laptop is an HP DV5-1250us.

All suspend options failed in Hardy 8.04 & Intrepid 8.10. Within intrepid everything works aside suspend/hibernate.

The successful upgrade to Jaunty left me with NO sound on the laptop speakers, the the headphone jacks work fine.
This is the bad news folks. I don't need sound as much as I need suspend, for working purposes. So I'm sure this is a config issue with alsaconf. NO biggie for me though, as this release is STILL IN BETA folks.

So this might help shed some insight into this problem. For I'd migrate back to intrepid if the suspend issue is fixed.

Rock out!!

Jaunty with 2.6.28.9 is not fixed on the HP HDX 16. Same results on an updated Intrepid install and updated (as of today) Jaunty install.

Attached dmesg and lspci, let me know if any other info/testing would help. Thanks!

RetributionLSR, I have Jaunty with that kernel and suspend does *not* work for me. What exact model is your laptop? And are you sure it all works?

Also, I have been using Jaunty for almost a month, and have had no real sound issues (just a bit of static sometimes).

Cheers

As stated in my first post I have an HP DV5-1250us.

This might fix issues with most of the AMD, ati 3200/3450 HP laptops... Not all, but this is a start to nailing down the problem.

The sound is great with headphones on the front 2 jacks.. just no laptop speaker sound. Which is FINE by me. I'm sure that will start working one day...

Not sure the indifference between our systems. If I can provide anything for debug purposes, by all means! I'm here to help! :-)

Same here, I've got a black screen with mouse cursor on resume.

Switching to ttyx or killing X gave this error message in a loop:
ata1:irq_stat 0x000000040, connection status changed
ata1:SError:{DevExch}
ata2:exception Emask 0x10 Sact 0x0 Serr 0x4000000 action 0xe frozen

Just a though, anyone tried one of those 18X.XXX nvdia beta drivers? Or not using the proprietary driver?

Nope the probleme doesn't come from the nvidia driver (although the behavior is not exactly the same)
I've tryed 180.17, 180.22 without different kernel version and I still have the same problem.

I have a HP DV5 1075ez , centrino 2 P8600, nvidia 96000M GT.

Too bad, i remember reading something about the same issues, black screen with only mouse working that should be solved by upgarding to one of this beta drivers. Sadly I can't find it back now, althought it wasn't specific to hp dv5 pavilion series, more to nvidia IIRC.

Another time, i don't know what I did but instead of the black screen I had my desktop back, but the windows (firefox, nautilus, etc.. were greyed out and my icons on the panels were red crosses in squares. Nothing responded apart from the mouse movements.
Switching tty or Ctrl+alt+backspace gave me the same error code ata1:....

HP pavilion dv5 intel C2D with 9600M GT

Yeah it's exactly what i mean with: "although the behaviour is not exactly the same", sometime you can see the desktop and even move the mouse... But it still go in the ATA exception.

I'have made several try with different kernel and different nvidia driver but I still have the ATA exception,.

Same problem :(
HP pavilion dv5-1116el

I have the same problem on a HP DV5 1222Tx. I tried an upgrade to 9.04
beta but the problem is still there.

On Thu, 2009-04-02 at 16:02 +0000, lord_dingo wrote:
> Same problem :(
> HP pavilion dv5-1116el
>
> ** Attachment added: "lspci"
> http://launchpadlibrarian.net/24701190/lspci.txt
>

I confirm this bug for the dv5-1160ed. I did a BIOS update (to F14) but it didn't help.

When I suspend and then resume I get these errors (among others that I didn't catch in time):

ata1: irq_stat 0x00000040, connection status changed
ata1: SError: {DevExch}
ata2: exception Emask 0x10 SAct 0x0 SErr 0x40000000 action 0xe frozen

and this (ext4) warning:

Ext4-fs error (Device sda4) : ext-find-entry: reading directory #

*Computer Specs*

$ uname -a
Linux THW-Laptop 2.6.28-11-generic #38-Ubuntu SMP Fri Mar 27 10:01:17 UTC 2009 x86_64 GNU/Linux

lspci -vvn is in the attachment.

I forgot to add that when it gives the errors and then I press the power button it goes out of the errors and gives a black screen with a X-server cursor.

I also forgot to add that I am using ext4, but I think this was clear anyway...

I have a Compaq Presario CQ60-210US Notebook PC. I think this is the same issue. Bug 349608

Please ... if anybody wants to update the description please ensure that you are not adding superfluous or repetitive information, secondly, proof read before you post. Any other anecdotal information should be posted as a comment; such comments are always welcome. Thanks!

looks like this problem is back for me now as well. But this is after a driver install from ATI.

9.04
HP-DV1250us

Blank screen with mouse ATA exception. All worked until I install ATI Drivers.

HP DV5-1140EL
Ubuntu 9.04 Jaunty 64bit

dmesg for dv5-1015ea
Ubuntu Jaunty 9.04 64bit

And the lspci -vvnn

No change with official Jaunty release. This is becoming ridiculous.

Let me rephrase that. No change on my laptop after installing the official Jaunty release.

And yes, it's STILL ridiculous.

How many of you are running proprietary graphics drivers? I noticed as soon as I installed these ATI graphics drives, all went down hill. That stopped all suspend/resume functionality... I'm going to play with with some drivers today... My new DV5-1250us HP worked fine with Jaunty alone, aside no sound.

Folks a few more years I'm sure I'll just get this issue fixed for us....

I'm using the Jaunty nvidia 180 drivers.

I use NVIDIA 180.44 Proprietary Drivers

I use NVIDIA 180.53 proprietary drivers

I'm having the same suspend / resume problem with an HP pavilion dv7-1103ef
(sd 0:0:0:0: rejecting I/O to offline device).

Attached the appropriate files :

Confirming the problem on a HP DV6-1050US running Jaunty.

After upgrade the Jaunty I now have what I think is the same problem.

I did not have this problem with Intrepid and hibernate/resume does not cause this problem

On resume the is a strange hard drive clicking noise and the computer will not resume. I have not let the noise go on for long and I press the power button, which is setup up to send the shutdown signal and I reboot the computer.

I have an HP Pavillion dv2000, and I'm running a 64 bit OS.

karim@ulappy01:~$ uname -a
Linux ulappy01 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:58:03 UTC 2009 x86_64 GNU/Linux
karim@ulappy01

Please ask if there is more information required.

Thanks,
Karim

I've noticed a few recent posts have started to cloud the issue ... just to restate / clarify the current situation for any new comers:

The HP Pavilion dv5 hard drive is not functioning properly after resuming from suspend mode. This means that the operating cannot resume normal operations and the computer needs to be rebooted.

The current likely cause is either a bug in the HP BIOS or a failure of the Linux kernel to communicate correctly with the BIOS or hardware. No recent release of Linux kernel, Linux distribution or HP firmware update has changed anything. The Suspend / Resume operation is still broken.

***

On a personal note, I have tried running Mac OS X 10.5 on my dv5 and the result was visibly the same. It seems Vista & the dv5 have very special relationship. I can't install XP, it blue screens during the installer. It's a real shame ... on my model everything I need works except the resume ... kind of critical on a laptop. My only advice is to hibernate instead of suspend or run Vista (yuck) if you want it to act like a laptop and not a desktop.

Assigning to Kernel Bugs team in an attempt to get noticed. Someone please help!

I started a new bug. Perhaps mine is a different issue.

Bug #377393:

Karim

On Sat, May 16, 2009 at 9:06 AM, Paul Swanson <email address hidden> wrote:
> Assigning to Kernel Bugs team in an attempt to get noticed. Someone
> please help!
>
> ** Changed in: linux (Ubuntu)
>     Assignee: (unassigned) => Kernel Bugs (kernel-bugs)
>
> --
> HP Pavilion dv5: ATA exception on resume from suspend
> https://bugs.launchpad.net/bugs/301353
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Please add to the description that this also affects the entire HDX line of notebooks from HP including the HDX 16 and the HDX 18. If we can get them to update their BIOS, I don't want to be left out! :)

Attention owners of dv5's and other affected models: Tired of owning a gorgeous laptop that won't wake up? Here's what YOU can do ...

I propose we make a group effort to get HP to fix this!

If you have been following the discussions on the Linux Kernel bug report you'll notice the prevailing view is that this is most likely a HP BIOS bug. In this post alone we have seen other HP models cured of this same problem through a HP BIOS update. To date this has not been the case for the dv5 and other affected models.

I know HP doesn't officially support Linux on this model HOWEVER a faulty BIOS is just that, a faulty BIOS, and it should be fixed regardless of whether it affects the supported OS or not. If you can prove to HP that this particular piece of firmware is flawed and that there is a good number of effected customers then maybe ... just maybe ... someone at HP will do the right thing. After all, we can only live in hope!

I propose we make a group effort to contact HP support in a respectful but persistent manner so that our request might be heard by someone in their firmware coding department and tended to. Here is the worldwide HP support directory:

http://welcome.hp.com/country/us/en/wwcontact_us.html

Here is a suggested message to send to support (if you have a more persuasive version please contribute!):

***

Dear HP Support Person,

I am the owner of a HP dv5 laptop and I have learned that my firmware has a bug which is causing me some big problems. My laptop will suspend, but when it wakes up the hard drive will not reactivate so I need to reboot. You can imagine how much of a pain this is on laptop!

I prefer to use a version of Linux on my laptop, and I understand that you don't support Linux, but I have discovered that there are many other people in my position and through a careful community effort we have been able to determine that a bug in the HP firmware is most likely to blame.

Unfortunately the HP firmware isn't open source like our operating system so we can't fix it ourselves, and I know that you aren't obliged to help with Linux, but here's what you can do; please pass on this information to your BIOS firmware team so that they can assess our claims for themselves. If I am wrong, so be it, you won't hear from me again about this.

So that you can see how we've how been able to determine this, please have a look at the following links:

The Linux Kernel bug report: http://bugzilla.kernel.org/show_bug.cgi?id=12276
The Ubuntu bug report: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/301353 (as you can see there's a lot of us)
The ATA driver: http://ata.wiki.kernel.org/index.php/Known_issues (they are now recommend that user not buy HP laptops)

The dv7 was cured of this very same problem by firmware update F21, but the recent updates for my dv5 have not done so.

Please, I really like my laptop and I need this problem fixed. Your consideration would be greatly appreciated!

Sincerely,

***

I know some of you have already done this, but I think some solidarity on this might go further towards getting something done.

Thanks!!

Emailed...

my information derivation for the my brother and friend's but pise attemp ,
the my information input it's fly migration etc..
grrrrrrrrrrrr

2009/5/18 sshlyk <email address hidden>

> Emailed...
>
> --
> HP Pavilion dv5: ATA exception on resume from suspend
> https://bugs.launchpad.net/bugs/301353
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in The Linux Kernel: In Progress
> Status in “linux” source package in Ubuntu: Confirmed
>
> Bug description:
> On resume from suspend in Ubuntu 8.10 (Intrepid Ibex) the ATA driver throws
> a series of exceptions, as a result the filesystems can not be accessed and
> the computer needs to be rebooted. Hibernate, however, does work and does
> not have this problem, suspend / resume only. The linux kernel version is
> the latest 2.6.27-7.
>
> * Update 16th of May 2009 * The problem remains unchanged under Ubuntu 9.04
> (Jaunty Jackalope).
>
> The initial error message on resume is:
>
> btusb_intr_complete: hci0 urb f7d94a00 failed to resubmit (2)
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata2: irq_stat 0x00000040, connection status changed
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata1: irq_stat 0x00000040, connection status changed
> sd 0:0:0:0: rejecting I/O to offline device
> PM: Device 0:0:0:0; failed to resume: error 65536
>
> Then, as nothing is able function properly, the most repeated error message
> is as follows:
>
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata1: SError: { DevExch }
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata2: irq_stat 0x00000040, connection status changed
> ata2: SError: { DevExch }
>
> There are a variety of other error messages thrown about ext3 file systems
> not being to be re-mounted, but I haven't been able to capture those yet.
>
> I'm running a fresh copy of Ubuntu 8.10 (Intrepid Ibex), with the latest
> updates, on a reasonably new HP Pavilion dv5 (1075er) notebook.
>
> Rationale:
>
> Originally I posted my problem under bug #158050 but later I realised that
> this was for an older kernel version. Then I thought that bug #273323 would
> be a better fit, but that has since digressed into a KDE discussion,
> entirely irrelevant to my problem. I've looked at every Intrepid suspend /
> resume bug listed and none are specific to my distribution version, kernel
> version or hardware so I'm starting a new one.
>
> * Update 16th of May 2009 * There has been a Kernel Bug Report open on this
> for some time now http://bugzilla.kernel.org/show_bug.cgi?id=12276
>
> * Update 18th of May 2009 * There is also evidence, anecdotal and
> otherwise, to suggest that the same problem is present on HDX and some other
> models of HP laptop.
>

Yet another great reason not to rely solely on translation engines! ;)

Emailed too, thanks for the pre-built message.

ciao

2009/5/18 Paul Swanson <email address hidden>

> Yet another great reason not to rely solely on translation engines! ;)
>
> --
> HP Pavilion dv5: ATA exception on resume from suspend
> https://bugs.launchpad.net/bugs/301353
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in The Linux Kernel: In Progress
> Status in “linux” source package in Ubuntu: Confirmed
>
> Bug description:
> On resume from suspend in Ubuntu 8.10 (Intrepid Ibex) the ATA driver throws
> a series of exceptions, as a result the filesystems can not be accessed and
> the computer needs to be rebooted. Hibernate, however, does work and does
> not have this problem, suspend / resume only. The linux kernel version is
> the latest 2.6.27-7.
>
> * Update 16th of May 2009 * The problem remains unchanged under Ubuntu 9.04
> (Jaunty Jackalope).
>
> The initial error message on resume is:
>
> btusb_intr_complete: hci0 urb f7d94a00 failed to resubmit (2)
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata2: irq_stat 0x00000040, connection status changed
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata1: irq_stat 0x00000040, connection status changed
> sd 0:0:0:0: rejecting I/O to offline device
> PM: Device 0:0:0:0; failed to resume: error 65536
>
> Then, as nothing is able function properly, the most repeated error message
> is as follows:
>
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata1: SError: { DevExch }
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata2: irq_stat 0x00000040, connection status changed
> ata2: SError: { DevExch }
>
> There are a variety of other error messages thrown about ext3 file systems
> not being to be re-mounted, but I haven't been able to capture those yet.
>
> I'm running a fresh copy of Ubuntu 8.10 (Intrepid Ibex), with the latest
> updates, on a reasonably new HP Pavilion dv5 (1075er) notebook.
>
> Rationale:
>
> Originally I posted my problem under bug #158050 but later I realised that
> this was for an older kernel version. Then I thought that bug #273323 would
> be a better fit, but that has since digressed into a KDE discussion,
> entirely irrelevant to my problem. I've looked at every Intrepid suspend /
> resume bug listed and none are specific to my distribution version, kernel
> version or hardware so I'm starting a new one.
>
> * Update 16th of May 2009 * There has been a Kernel Bug Report open on this
> for some time now http://bugzilla.kernel.org/show_bug.cgi?id=12276
>
> * Update 18th of May 2009 * There is also evidence, anecdotal and
> otherwise, to suggest that the same problem is present on HDX and some other
> models of HP laptop.
>

E-mail sent, I hope to get our problem fixed ! ( dv5-1199ew )

Unfortunately, I've received negative feedback from the HP Customer Care. They do believe that the only preinstalled OS will manage the device properly. I'm very dissatisfied with this answer. They think that I'm so dull that I can't see the real problem source!

Since Linux is not supported in any way, the only solution they have brought to me is to install and use Vista. It's very sad that we cannot fight for our rights :( Despite the fact that we have bought a device, which - in theory - should apply to all standards related to the ACPI / SATA suspend-to-ram process, it seems to be unusable. HP laptop department is commercialized, these laptops are not PCs, but only Vista - compatible machines... That's unfair that we are left without any choice about the OS we are using in our laptops!

But on the other hand, I'm wondering how Vista get on with this broken firmware?

The response that I got from HP Total care:

"Thank you for contacting HP Total Care.

I understand that you own an " HP Pavilion dv5-1235dx Entertainment Notebook PC " and you have issue with Linux.

Your email has reached the Technical Support Division for Notebooks. We will provide technical assistance to customers worldwide. However, we are unable to provide any information about any third party software(Linux) as we are not trained nor authorized to support such queries. I suggest you to contact the software vendor for more information on the same. I sincerely apologize for the inconvenience. I hope that you understand.

If you need further assistance, please reply to this message and we will be happy to assist you further."

Seems like they think the problem is within GNU/Linux... How can we prove it is not?

HP needs proof it's a BIOS problem, correct?

If someone can reverse-engineer the F0.9/F0.11 BIOS and compare it to the F.21 bios (that freak007 mentioned fixing his laptop on 2008-12-02), then we can possibly work through their team to show how this bug exists in other models that don't have the F.21 BIOS.

A more direct question might be to ask when the bug-fixes resolved in the F.21 BIOS will be ported to the HDX18 BIOS (my laptop which is affected).

Anyone up to that task? Anyone have a "friend" inside HP that works on the BIOS that might help us?

Dan

That's bad for them.
I decided to stop buying HP computer until they start support linux

On Wed, May 20, 2009 at 11:38 AM, Gaston <email address hidden> wrote:

> The response that I got from HP Total care:
>
> "Thank you for contacting HP Total Care.
>
> I understand that you own an " HP Pavilion dv5-1235dx Entertainment
> Notebook PC " and you have issue with Linux.
>
> Your email has reached the Technical Support Division for Notebooks. We
> will provide technical assistance to customers worldwide. However, we
> are unable to provide any information about any third party
> software(Linux) as we are not trained nor authorized to support such
> queries. I suggest you to contact the software vendor for more
> information on the same. I sincerely apologize for the inconvenience. I
> hope that you understand.
>
> If you need further assistance, please reply to this message and we will
> be happy to assist you further."
>
> Seems like they think the problem is within GNU/Linux... How can we
> prove it is not?
>
> --
> HP Pavilion dv5: ATA exception on resume from suspend
> https://bugs.launchpad.net/bugs/301353
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in The Linux Kernel: In Progress
> Status in “linux” source package in Ubuntu: Confirmed
>
> Bug description:
> On resume from suspend in Ubuntu 8.10 (Intrepid Ibex) the ATA driver throws
> a series of exceptions, as a result the filesystems can not be accessed and
> the computer needs to be rebooted. Hibernate, however, does work and does
> not have this problem, suspend / resume only. The linux kernel version is
> the latest 2.6.27-7.
>
> * Update 16th of May 2009 * The problem remains unchanged under Ubuntu 9.04
> (Jaunty Jackalope).
>
> The initial error message on resume is:
>
> btusb_intr_complete: hci0 urb f7d94a00 failed to resubmit (2)
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata2: irq_stat 0x00000040, connection status changed
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata1: irq_stat 0x00000040, connection status changed
> sd 0:0:0:0: rejecting I/O to offline device
> PM: Device 0:0:0:0; failed to resume: error 65536
>
> Then, as nothing is able function properly, the most repeated error message
> is as follows:
>
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata1: SError: { DevExch }
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata2: irq_stat 0x00000040, connection status changed
> ata2: SError: { DevExch }
>
> There are a variety of other error messages thrown about ext3 file systems
> not being to be re-mounted, but I haven't been able to capture those yet.
>
> I'm running a fresh copy of Ubuntu 8.10 (Intrepid Ibex), with the latest
> updates, on a reasonably new HP Pavilion dv5 (1075er) notebook.
>
> Rationale:
>
> Originally I posted my problem under bug #158050 but later I realised that
> this was for an older kernel version. Then I thought that bug #273323 would
> be a better fit, but that has since digressed into a KDE discussion,
> entirely irrelevant to my problem. I've looked at every Intrepid suspend /
> resume bug listed an...

Well, I sure can understand one's frustration. But I'm pretty darn sure this is NOT an HP BIOS issue. But rather something to do with the s2ram commands... I've been far to busy to fiddle with this issue as of yet. But I'm sure it's is like the million other things that need slight adjustments to work properly within ubuntu supporting your current hardware or add-ons. I'm thinking of my recent GPS add-on that needed slight tweaking(gpsd strings) and most recent Alsa drivers for my laptop sound. Nevertheless this can be fixed.

So I've already stated previously in this current thread; I OWN an HP DV5-1250us laptop. which is similar or LKQ to most of the other systems that are currently in question (DV5 series).

Now I know for a fact these laptops will suspend and RESUME 100% no problems, I've seen it with my own damn eyes. Now as soon as proprietary drivers are installed. All goes to hell in a hand basket. So... needless to say this is simply not an HP BIOS issue.

Now this might not solve the problem, but we need to play around a bit before jumping to conclusions. I know this is a bug, doesn't mean it is a hardware issue.

http://ubuntuforums.org/showthread.php?t=471855

If more folks that have time on their hands played around, we could have a fix already. Complaining to HP regarding an issue like this, is like trying to paddle up river with tennis rackets. Good Luck man!

>s2ram, folks lets play a bit and find the right commands... Or wait till I do it for you...

RetributionLSR, I look forward to seeing the patches / work-arounds if this is so. Suspend / resume works fine on my dv5, any suggestions for getting the hard drive to work though?

The intel/nvidia have a different chassis/hardware and thus different bios than the amd/ati DV5.
Because on the Intel/Nvidia, the suspend never worked, with proprietary drivers or not (Nvidia).

The only hope i can see is from HP and a new bios, like for the DV7 and apparently also some DV4 that someone reported on a blog. Maybe posting in their forum might caught the attention of one of their employee.

HS to Paul Swanson, the blue screen you get in installing Windows XP is ironically, because of the Sata drivers. You need to sleepstream the intel ahci/sata drivers in your XP cd. The best tool for that is Nlite.

I agree, MacAdam. I think our best chance is to continue trying to find an ally inside HP. TJ, who is overseeing the Linux bug report, knows a lot about the hardware concerned and he is confident that the answer lies with HP. Thanks for the advice on the XP install.

What another opportunity to tell HP that we want this fixed? I've started a HP Support Forum thread for this bug!

http://h30434.www3.hp.com/psg/board/message?board.id=Hardware&thread.id=9394

What to do:

 * Visit the forum thread
 * Register as a user
 * Leave a reply to show that you are a HP customer who wants their laptop fixed!
 * Give Kudos!

Maybe someone in HP will notice and get us some assistance; so please take the time to do so!

Thanks for your show of solidarity on the HP forum so far, if you haven't left your mark there already please do so. :)

A small piece of news for you. It could be merely miscommunication or misunderstanding but I got some potentially good news from HP Tech Support Engineer, Sudheesh.

" ... I will pass the update to the relevant team which is working on this ..."

It seems he has at least attempted to escalate the problem. Who knows, maybe we are getting through on this ... time will tell.

Thanks again for your efforts!

That's a piece of good news :)
Please share any other responses from HP Support.

Thanks for your commitment :)

Update for HDX 16 users: the recently released F.20A BIOS update does NOT fix this problem. All it does is update the firmware on the GPU for NVIDIA users.

On a side note... Paul, thank you so much for all of your efforts!!!

Don't mention it! I just wish a I had the ability to carve some magical code and be done with all of this. All I can carve is comments. ;)

Let's keep up the pressure! They're bound to give in some time. :D

Don't mention it! I just wish I had the ability to carve some magical code and be done with all of this. All I can carve is comments. ;)

Let's keep up the pressure! They're bound to give in some time. :D

Same error on a dv5-1235dx recentrly buyed.
Attaching dmesg, lspci & lsusb

I think this is fixed in the latest HP bios updates for the dv4, dv6, and dv7, released March-May 2009. I'd guess the corresponding dv5 update will be soon.

Anyone knows if this bug affects also some other distro like openSuse or
Mandriva? Maybe it may be only a distro problem

2009/5/28 WC Epperson <email address hidden>

> I think this is fixed in the latest HP bios updates for the dv4, dv6,
> and dv7, released March-May 2009. I'd guess the corresponding dv5
> update will be soon.
>
> --
> HP Pavilion dv5: ATA exception on resume from suspend
> https://bugs.launchpad.net/bugs/301353
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in The Linux Kernel: In Progress
> Status in “linux” source package in Ubuntu: Confirmed
>
> Bug description:
> On resume from suspend in Ubuntu 8.10 (Intrepid Ibex) the ATA driver throws
> a series of exceptions, as a result the filesystems can not be accessed and
> the computer needs to be rebooted. Hibernate, however, does work and does
> not have this problem, suspend / resume only. The linux kernel version is
> the latest 2.6.27-7.
>
> * Update 16th of May 2009 * The problem remains unchanged under Ubuntu 9.04
> (Jaunty Jackalope).
>
> The initial error message on resume is:
>
> btusb_intr_complete: hci0 urb f7d94a00 failed to resubmit (2)
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata2: irq_stat 0x00000040, connection status changed
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata1: irq_stat 0x00000040, connection status changed
> sd 0:0:0:0: rejecting I/O to offline device
> PM: Device 0:0:0:0; failed to resume: error 65536
>
> Then, as nothing is able function properly, the most repeated error message
> is as follows:
>
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata1: SError: { DevExch }
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata2: irq_stat 0x00000040, connection status changed
> ata2: SError: { DevExch }
>
> There are a variety of other error messages thrown about ext3 file systems
> not being to be re-mounted, but I haven't been able to capture those yet.
>
> I'm running a fresh copy of Ubuntu 8.10 (Intrepid Ibex), with the latest
> updates, on a reasonably new HP Pavilion dv5 (1075er) notebook.
>
> Rationale:
>
> Originally I posted my problem under bug #158050 but later I realised that
> this was for an older kernel version. Then I thought that bug #273323 would
> be a better fit, but that has since digressed into a KDE discussion,
> entirely irrelevant to my problem. I've looked at every Intrepid suspend /
> resume bug listed and none are specific to my distribution version, kernel
> version or hardware so I'm starting a new one.
>
> * Update 16th of May 2009 * There has been a Kernel Bug Report open on this
> for some time now http://bugzilla.kernel.org/show_bug.cgi?id=12276
>
> * Update 18th of May 2009 * There is also evidence, anecdotal and
> otherwise, to suggest that the same problem is present on HDX and some other
> models of HP laptop.
>

It's been verified that this bug affects other distros and there is a
kernel bug open for this afaik

lordlukas wrote the following on 05/28/2009 12:18 AM:
> Anyone knows if this bug affects also some other distro like openSuse or
> Mandriva? Maybe it may be only a distro problem
>
> 2009/5/28 WC Epperson <email address hidden>
>
>
>> I think this is fixed in the latest HP bios updates for the dv4, dv6,
>> and dv7, released March-May 2009. I'd guess the corresponding dv5
>> update will be soon.
>>
>> --
>> HP Pavilion dv5: ATA exception on resume from suspend
>> https://bugs.launchpad.net/bugs/301353
>> You received this bug notification because you are a direct subscriber
>> of the bug.
>>
>> Status in The Linux Kernel: In Progress
>> Status in “linux” source package in Ubuntu: Confirmed
>>
>> Bug description:
>> On resume from suspend in Ubuntu 8.10 (Intrepid Ibex) the ATA driver throws
>> a series of exceptions, as a result the filesystems can not be accessed and
>> the computer needs to be rebooted. Hibernate, however, does work and does
>> not have this problem, suspend / resume only. The linux kernel version is
>> the latest 2.6.27-7.
>>
>> * Update 16th of May 2009 * The problem remains unchanged under Ubuntu 9.04
>> (Jaunty Jackalope).
>>
>> The initial error message on resume is:
>>
>> btusb_intr_complete: hci0 urb f7d94a00 failed to resubmit (2)
>> ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
>> ata2: irq_stat 0x00000040, connection status changed
>> ata1: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
>> ata1: irq_stat 0x00000040, connection status changed
>> sd 0:0:0:0: rejecting I/O to offline device
>> PM: Device 0:0:0:0; failed to resume: error 65536
>>
>> Then, as nothing is able function properly, the most repeated error message
>> is as follows:
>>
>> ata1: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
>> ata1: SError: { DevExch }
>> ata2: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
>> ata2: irq_stat 0x00000040, connection status changed
>> ata2: SError: { DevExch }
>>
>> There are a variety of other error messages thrown about ext3 file systems
>> not being to be re-mounted, but I haven't been able to capture those yet.
>>
>> I'm running a fresh copy of Ubuntu 8.10 (Intrepid Ibex), with the latest
>> updates, on a reasonably new HP Pavilion dv5 (1075er) notebook.
>>
>> Rationale:
>>
>> Originally I posted my problem under bug #158050 but later I realised that
>> this was for an older kernel version. Then I thought that bug #273323 would
>> be a better fit, but that has since digressed into a KDE discussion,
>> entirely irrelevant to my problem. I've looked at every Intrepid suspend /
>> resume bug listed and none are specific to my distribution version, kernel
>> version or hardware so I'm starting a new one.
>>
>> * Update 16th of May 2009 * There has been a Kernel Bug Report open on this
>> for some time now http://bugzilla.kernel.org/show_bug.cgi?id=12276
>>
>> * Update 18th of May 2009 * There is also evidence, anecdotal and
>> otherwise, to suggest that the same problem is present on HDX and some other
>> models of HP laptop.
>>
>>
>
>

Newsflash: HP has released a new BIOS update (F.16 A) for the dv5 (well at least for my model). It claims the following improvements:

* Updates the Intel MRC Code to version 2.7.
* Updates the Intel AHCI OP ROM to version iSrc 1.20_E.0012 11252008.
* Updates the BIOS to support Microsoft Windows Vista Operating Systems with Service Pack 2 (SP2).

The good news: This update looks very promising
The bad news: The download is currently NOT working (file not found)

So it seems we must wait a little longer still ... fingers crossed.

Hi Paul,

Thanks for the update and I am having my fingers crossed that this will fix the issue (I am using my lap for work so this bug really annoys me a _lot_)

How do you guys install the BIOS update? I guess I am not the only one here who completely deleted the Vista installation,thanks for help!

---------- Forwarded message ----------
From: Lester Wade <email address hidden>
Date: Thu, May 28, 2009 at 2:39 PM
Subject: dv5 BIOS 2851715-3961544-0518:1431-AAGENX
To: <email address hidden>
Cc: <email address hidden>

Hi Sergey,

You wrote:

> I am the owner of a HP dv5 laptop and I have learned that my firmware
> has a bug which is causing me some big problems. My laptop will
> suspend,
> but when it wakes up the hard drive will not reactivate so I need to
> reboot. You can imagine how much of a pain this is on laptop!

Thank you for contacting HP.

You have reached the HP team focused on addressing questions and
feedback from our customers relating to Linux on HP products.

Thank you for the information you supplied.

I have spoken to the BIOS teams and this was indeed a known issue. A
BIOS update has recently be released to fix this, please visit
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-71090-1&lc=en&dlc=en&cc=us&lang=en&os=2093&product=3759509

Kind Regards,

--
Lester Wade
Linux.helpcustomers Team
--
HP is committed to respecting your privacy. For more information, visit
http://welcome.hp.com/country/us/en/privacy/worldwide_privacy.html

I have just applied HP's F16A BIOS to my DV5-1000ea. This has solved the suspend/resume issue.

A BIG thanks to Paul, TJ and all who took time to get involved.

I've applied the latest update to my DV5-1138tx, and I can too confirm that sleep now works!!

Thanks a lot to Paul Swanson and everyone else who worked hard to make this happen :D
And to HP for finally fixing it, hehe.

This is great news! Thanks to all of you for your time and effort

On Thu, May 28, 2009 at 2:53 PM, Corruptor1972
<email address hidden> wrote:
> I have just applied HP's F16A BIOS to my DV5-1000ea.  This has solved
> the suspend/resume issue.
>
> A BIG thanks to Paul, TJ and all who took time to get involved.
>
> --
> HP Pavilion dv5: ATA exception on resume from suspend
> https://bugs.launchpad.net/bugs/301353
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in The Linux Kernel: In Progress
> Status in “linux” source package in Ubuntu: Confirmed
>
> Bug description:
> On resume from suspend in Ubuntu 8.10 (Intrepid Ibex) the ATA driver throws a series of exceptions, as a result the filesystems can not be accessed and the computer needs to be rebooted. Hibernate, however, does work and does not have this problem, suspend / resume only. The linux kernel version is the latest 2.6.27-7.
>
> * Update 16th of May 2009 * The problem remains unchanged under Ubuntu 9.04 (Jaunty Jackalope).
>
> The initial error message on resume is:
>
> btusb_intr_complete: hci0 urb f7d94a00 failed to resubmit (2)
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata2: irq_stat 0x00000040, connection status changed
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> ata1: irq_stat 0x00000040, connection status changed
> sd 0:0:0:0: rejecting I/O to offline device
> PM: Device 0:0:0:0; failed to resume: error 65536
>
> Then, as nothing is able function properly, the most repeated error message is as follows:
>
> ata1: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata1: SError: { DevExch }
> ata2: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> ata2: irq_stat 0x00000040, connection status changed
> ata2: SError: { DevExch }
>
> There are a variety of other error messages thrown about ext3 file systems not being to be re-mounted, but I haven't been able to capture those yet.
>
> I'm running a fresh copy of Ubuntu 8.10 (Intrepid Ibex), with the latest updates, on a reasonably new HP Pavilion dv5 (1075er) notebook.
>
> Rationale:
>
> Originally I posted my problem under bug #158050 but later I realised that this was for an older kernel version. Then I thought that bug #273323 would be a better fit, but that has since digressed into a KDE discussion, entirely irrelevant to my problem. I've looked at every Intrepid suspend / resume bug listed and none are specific to my distribution version, kernel version or hardware so I'm starting a new one.
>
> * Update 16th of May 2009 * There has been a Kernel Bug Report open on this for some time now http://bugzilla.kernel.org/show_bug.cgi?id=12276
>
> * Update 18th of May 2009 * There is also evidence, anecdotal and otherwise, to suggest that the same problem is present on HDX and some other models of HP laptop.
>

--
Thanks & Regards,
Ameya Lokare

and shame on HP
Now think twice before buying their "linux-friendly" hardware
Booo HP

On Thu, May 28, 2009 at 6:02 PM, juggernaut <email address hidden> wrote:

> This is great news! Thanks to all of you for your time and effort
>
> On Thu, May 28, 2009 at 2:53 PM, Corruptor1972
> <email address hidden> wrote:
> > I have just applied HP's F16A BIOS to my DV5-1000ea. This has solved
> > the suspend/resume issue.
> >
> > A BIG thanks to Paul, TJ and all who took time to get involved.
> >
> > --
> > HP Pavilion dv5: ATA exception on resume from suspend
> > https://bugs.launchpad.net/bugs/301353
> > You received this bug notification because you are a direct subscriber
> > of the bug.
> >
> > Status in The Linux Kernel: In Progress
> > Status in “linux” source package in Ubuntu: Confirmed
> >
> > Bug description:
> > On resume from suspend in Ubuntu 8.10 (Intrepid Ibex) the ATA driver
> throws a series of exceptions, as a result the filesystems can not be
> accessed and the computer needs to be rebooted. Hibernate, however, does
> work and does not have this problem, suspend / resume only. The linux kernel
> version is the latest 2.6.27-7.
> >
> > * Update 16th of May 2009 * The problem remains unchanged under Ubuntu
> 9.04 (Jaunty Jackalope).
> >
> > The initial error message on resume is:
> >
> > btusb_intr_complete: hci0 urb f7d94a00 failed to resubmit (2)
> > ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> > ata2: irq_stat 0x00000040, connection status changed
> > ata1: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0x9 t4
> > ata1: irq_stat 0x00000040, connection status changed
> > sd 0:0:0:0: rejecting I/O to offline device
> > PM: Device 0:0:0:0; failed to resume: error 65536
> >
> > Then, as nothing is able function properly, the most repeated error
> message is as follows:
> >
> > ata1: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> > ata1: SError: { DevExch }
> > ata2: exception Emask 0x10 SAct 0x0 SErr 0x4000000 action 0xe frozen
> > ata2: irq_stat 0x00000040, connection status changed
> > ata2: SError: { DevExch }
> >
> > There are a variety of other error messages thrown about ext3 file
> systems not being to be re-mounted, but I haven't been able to capture those
> yet.
> >
> > I'm running a fresh copy of Ubuntu 8.10 (Intrepid Ibex), with the latest
> updates, on a reasonably new HP Pavilion dv5 (1075er) notebook.
> >
> > Rationale:
> >
> > Originally I posted my problem under bug #158050 but later I realised
> that this was for an older kernel version. Then I thought that bug #273323
> would be a better fit, but that has since digressed into a KDE discussion,
> entirely irrelevant to my problem. I've looked at every Intrepid suspend /
> resume bug listed and none are specific to my distribution version, kernel
> version or hardware so I'm starting a new one.
> >
> > * Update 16th of May 2009 * There has been a Kernel Bug Report open on
> this for some time now http://bugzilla.kernel.org/show_bug.cgi?id=12276
> >
> > * Update 18th of May 2009 * There is also evidence, anecdotal and
> otherwise, to suggest that the same problem is present on HDX and some other
> models of HP laptop.
> >
>
>
> -...

I also applied the latest bios to my DV5t-1000, suspend-to-ram now works
flawlessly.

Big thanks to everybody !

Starcraftmazter wrote:
> I've applied the latest update to my DV5-1138tx, and I can too confirm
> that sleep now works!!
>
> Thanks a lot to Paul Swanson and everyone else who worked hard to make this happen :D
> And to HP for finally fixing it, hehe.
>
>

I opened the link you posted, but it says that the BIOS update applies only to AMD-cpu-laptop! I have an Intel, what should I do??

In my case I have a Compaq Presario V5306US (Turion 64 processor) and problems persists. The Bios seems to be incompatible. Whats the idea on my case?

Thank you!

Confirmed that this bios update resolves the problem on my HP DV5-1002nr - bios version F.33. Also, thermal sensors are now functioning finally.

Thanks everyone for sending those emails! Hopefully this will be resolved for others as well soon...

Also,

Hey jeiworth - I kept a small vista partition and so flashed the bios from there. I'm not so sure I'd attempt to run their installer in wine. Did you delete the recovery partition as well? I'm guessing yes... Perhaps you could get recovery disks and attempt to flash the bios from there.

Perhaps someone else has a brilliant idea - it is quite annoying that the bios utility is a vista-only app.

Fortunately, I kept my vista partition (i think this is a waste of hard drive). You can take your computer to HP warranty service if you deleted vista, but I think they will wipe out your disk, so be careful.
Now Ubuntu fully support HP-dv5t-1000CTO, I'm very pleasure to unsubscribe me from this bug

They released a BIOS update for the HDX 16 that fixed it as well! I'm shocked that they responded on this... I never thought I'd say it, but kudos to HP's BIOS team!

Also, thanks to Paul and everyone who contributed! Good luck to anyone who is still hanging on.

New F16 BIOS confirmed working for HP dv5-1235dx running Jaunty 9.04!!! Thanks HP!

I haven't yet applied the BIOS to update to my dv5 as I need to help Tejun with some patch testing this weekend but ...

CONGRATULATIONS to everyone that has had their suspend / resume fixed by this BIOS update!

I'd like to encourage you all to contact HP Support with a "thank you" message. They have done the right thing and we should encourage them to continue supporting Linux users.

Finally a big "thank you" to Tejun, who works on the Linux ATA driver, and to all of you, for your cooperation and community spirit!

PS. If you have a NON HP Pavilion dXXXX/HDXxx laptop that is still experiencing suspend resume problems, my advice is that you start a NEW Ubuntu bug report. Get on the Ubuntu and HP forums, gather as much data as you can on the problem and petition HP, or whoever can help you, to fix it. Open source is about community ... in your face Microsoft!

I have applied the F.16A patch successfully to my dv5- 1104TU ( Intel based
).
I can confirm that suspend/resume WORKS with Jaunty 9.04 :-)
Thank You, Paul and everyone for their efforts.
Thank You, HP.
Cheers! :-)

On Fri, May 29, 2009 at 9:28 AM, Paul Swanson <email address hidden> wrote:

> I haven't yet applied the BIOS to update to my dv5 as I need to help
> Tejun with some patch testing this weekend but ...
>
> CONGRATULATIONS to everyone that has had their suspend / resume fixed by
> this BIOS update!
>
> I'd like to encourage you all to contact HP Support with a "thank you"
> message. They have done the right thing and we should encourage them to
> continue supporting Linux users.
>
> Finally a big "thank you" to Tejun, who works on the Linux ATA driver,
> and to all of you, for your cooperation and community spirit!
>
> PS. If you have a NON HP Pavilion dXXXX/HDXxx laptop that is still
> experiencing suspend resume problems, my advice is that you start a NEW
> Ubuntu bug report. Get on the Ubuntu and HP forums, gather as much data
> as you can on the problem and petition HP, or whoever can help you, to
> fix it. Open source is about community ... in your face Microsoft!
>
> --
> HP Pavilion dv5: ATA exception on resume from suspend
> https://bugs.launchpad.net/bugs/301353
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
With Regards
          Aditya Jaltade
---------------------------------------------------------------------------------------------------------------------------------------------------------
"Do not try to bend the spoon...that's impossible. Instead only try to
realize the truth...There is no spoon."
Registered Linux User # 458953

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

I've similarly applied the new BIOS and it works perfectly.

Thanks to HP for recognising the bug, and to Paul for helping to push
this forward :)

Tom

Aditya wrote:
> I have applied the F.16A patch successfully to my dv5- 1104TU ( Intel based
> ).
> I can confirm that suspend/resume WORKS with Jaunty 9.04 :-)
> Thank You, Paul and everyone for their efforts.
> Thank You, HP.
> Cheers! :-)
>
> On Fri, May 29, 2009 at 9:28 AM, Paul Swanson <email address hidden> wrote:
>
>> I haven't yet applied the BIOS to update to my dv5 as I need to help
>> Tejun with some patch testing this weekend but ...
>>
>> CONGRATULATIONS to everyone that has had their suspend / resume fixed by
>> this BIOS update!
>>
>> I'd like to encourage you all to contact HP Support with a "thank you"
>> message. They have done the right thing and we should encourage them to
>> continue supporting Linux users.
>>
>> Finally a big "thank you" to Tejun, who works on the Linux ATA driver,
>> and to all of you, for your cooperation and community spirit!
>>
>> PS. If you have a NON HP Pavilion dXXXX/HDXxx laptop that is still
>> experiencing suspend resume problems, my advice is that you start a NEW
>> Ubuntu bug report. Get on the Ubuntu and HP forums, gather as much data
>> as you can on the problem and petition HP, or whoever can help you, to
>> fix it. Open source is about community ... in your face Microsoft!
>>
>> --
>> HP Pavilion dv5: ATA exception on resume from suspend
>> https://bugs.launchpad.net/bugs/301353
>> You received this bug notification because you are a direct subscriber
>> of the bug.
>>
>
>

- --
Tom Simnett
Director
initforthe Ltd
W: www.initforthe.com
T: 020 7183 3116
M: 07786 441 844
E: <email address hidden>
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I installed the F.16 bios into my dv5-1140el. Things works better now, but not flawlessy.

-The resume takes long and an error message about my dvb-t card unable to find the firmware shows. Some errors about bluetooth show also.
-I hear annoying and loud clicks coming from the speakers everytime i go up/down with the volume or use skype. This doesn't happen before resume.
-Sometimes, the laptop hangs when trying to turn off after resume.

Anyway, it looks like the "scratching" sounds that i heard when i turned off my computer are gone away.

Thanks for your effort in solving this odyssey.

--- Ven 29/5/09, Paul Swanson <email address hidden> ha scritto:

Da: Paul Swanson <email address hidden>
Oggetto: [Bug 301353] Re: HP Pavilion dv5: ATA exception on resume from suspend
A: <email address hidden>
Data: Venerdì 29 maggio 2009, 05:58

I haven't yet applied the BIOS to update to my dv5 as I need to help
Tejun with some patch testing this weekend but ...

CONGRATULATIONS to everyone that has had their suspend / resume fixed by
this BIOS update!

I'd like to encourage you all to contact HP Support with a "thank you"
message. They have done the right thing and we should encourage them to
continue supporting Linux users.

Finally a big "thank you" to Tejun, who works on the Linux ATA driver,
and to all of you, for your cooperation and community spirit!

PS. If you have a NON HP Pavilion dXXXX/HDXxx laptop that is still
experiencing suspend resume problems, my advice is that you start a NEW
Ubuntu bug report. Get on the Ubuntu and HP forums, gather as much data
as you can on the problem and petition HP, or whoever can help you, to
fix it. Open source is about community ... in your face Microsoft!

--
HP Pavilion dv5: ATA exception on resume from suspend
https://bugs.launchpad.net/bugs/301353
You received this bug notification because you are a direct subscriber
of the bug.

Here attached there's what dmesg shows after resume.

--- Ven 29/5/09, Paul Swanson <email address hidden> ha scritto:

Da: Paul Swanson <email address hidden>
Oggetto: [Bug 301353] Re: HP Pavilion dv5: ATA exception on resume from suspend
A: <email address hidden>
Data: Venerdì 29 maggio 2009, 05:58

I haven't yet applied the BIOS to update to my dv5 as I need to help
Tejun with some patch testing this weekend but ...

CONGRATULATIONS to everyone that has had their suspend / resume fixed by
this BIOS update!

I'd like to encourage you all to contact HP Support with a "thank you"
message. They have done the right thing and we should encourage them to
continue supporting Linux users.

Finally a big "thank you" to Tejun, who works on the Linux ATA driver,
and to all of you, for your cooperation and community spirit!

PS. If you have a NON HP Pavilion dXXXX/HDXxx laptop that is still
experiencing suspend resume problems, my advice is that you start a NEW
Ubuntu bug report. Get on the Ubuntu and HP forums, gather as much data
as you can on the problem and petition HP, or whoever can help you, to
fix it. Open source is about community ... in your face Microsoft!

--
HP Pavilion dv5: ATA exception on resume from suspend
https://bugs.launchpad.net/bugs/301353
You received this bug notification because you are a direct subscriber
of the bug.

Jonbonjovi, try this link:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3841120&lc=en&cc=us&dlc=en&lang=en&cc=us

And raised raised the DV5-1000 up on high, saying, "O Lord, bless this the F.16 bios, that with it thou mayst add suspend/restore, in thy mercy." And the Lord did grin. And the people did feast upon the lambs and sloths, and carp and anchovies, and orangutans and breakfast cereals, and fruit-bats and large chu...

It works! I have none of the issues described by Icarosaurus at this time, but haven't done any extensive testing other than "does it suspend/restore"? And I'm NOT going to do the "does it blend?" test, so don't even ask. =P

Kudos to HP for finally fixing this, even if they did take a while. Thanks Paul for spearheading this!

Sean