Ubuntu
linux package

  1. Bug #301353 (suspend-resume-on-dv5)
  2. Comment #171

Comment 171 for bug 301353

Revision history for this message
Gastón (givanse) wrote : Re: HP Pavilion dv5: ATA exception on resume from suspend

The response that I got from HP Total care:

"Thank you for contacting HP Total Care.

I understand that you own an " HP Pavilion dv5-1235dx Entertainment Notebook PC " and you have issue with Linux.

Your email has reached the Technical Support Division for Notebooks. We will provide technical assistance to customers worldwide. However, we are unable to provide any information about any third party software(Linux) as we are not trained nor authorized to support such queries. I suggest you to contact the software vendor for more information on the same. I sincerely apologize for the inconvenience. I hope that you understand.

If you need further assistance, please reply to this message and we will be happy to assist you further."

Seems like they think the problem is within GNU/Linux... How can we prove it is not?