NULL Project

Bug #579665
Comment #45

Comment 45 for bug 579665

Revision history for this message

Tony B (tonesbox) wrote on 2011-12-07: Re: [Bug 579665] Re: [Acer Aspire 5315] Overheating triggers shutdown

#45

Hello Phil. V

Thank you for taking the trouble to keep me up-to-date.
It seems this bug isn't going to get fixed.

I've also heard that a BIOS update might well solve the problem, but
everything I've read suggests that this is not for the faint-hearted. I
understand that fluctuations in electricity will affect the procedure and,
since our power supply here often cuts out without warning 2 or 3 times a
day, I'm certainly not going to risk it.

In the meantime, I'll continue to use my work-around, which is:

1. Boot up laptop and wait until the desktop is displayed.
2. Close laptop lid and wait approximately 10 seconds until the system goes
into "suspend" mode (on my Acer, the light showing that the laptop is
switched on changes from steady green to flashing red).
3. Open laptop lid, type password to come out of "suspend". And, hey
presto, everything works ok with no overheating issues.

Thanks again for your response,
Regards,
Tony

On 7 December 2011 01:39, Phil. V <email address hidden> wrote:

> Still exists in 11.10, also apparently some users have reported a BIOS
> update resolves the problem, as mentioned in duplicate bug 900557.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/579665
>
> Title:
> [Acer Aspire 5315] Overheating triggers shutdown
>
> Status in NULL Project:
> Invalid
> Status in “linux” package in Ubuntu:
> Confirmed
>
> Bug description:
> Dear Ubuntu people,
>
> I'm using Ubuntu 10.04, but I had the same problem with 9.10. Both of
> these systems were installed on a partition.
> Previously, I used Ubuntu 9.04 without problem, but this was NOT
> installed on a partition.
> My laptop came with Windows Vista pre-installed: I do NOT experience this
> problem when running Vista.
>
> (1) After a few minutes from a "cold" start, my laptop overheats and
> automatically shuts down. The "Core Temperature Sensor" indicates that it
> shuts down at 100 deg C. Other temperature sensors do not report any
> abnormalities.
> (2) If I re-boot IMMEDIATELY, the cooling fan starts and the Core temp
> quickly drops to approx 45 deg C, and I can run my laptop all day without
> any problems.
> (3) If I fail to re-boot immediately, or if I restart my computer before
> the sensor indicates at least 95 deg C, the computer will again suddenly
> shut down within only a few minutes due to overheating.
>
> My laptop is an Acer Aspire 5315, but I've seen lots of posts on
> various forums. Toshiba computers seem also prone to this problem
> when running Ubuntu - and I have noted that Acer computers use Toshiba
> fans.
>
> Everything I've read follows the same trend:
> (a) it seems that, when everything is cold or only warm, Ubuntu fails to
> instruct the fan to run, so it doesn't.
> (b) if the computer is already hot when it's switched on, the fan works
> perfectly. Presumably the computer has a separate thermostat to control
> this, since we know that Ubuntu isn't switching it on.
>
> I'm sure this has been reported millions of times before. It is a
> major problem, and certainly one which prevents people recommending
> Ubuntu to others.
>
> Thanks & regards,
> Tony
> ---
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
> AplayDevices:
> **** List of PLAYBACK Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: tony 1552 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0x58300000 irq 22'
> Mixer name : 'Realtek ALC268'
> Components : 'HDA:10ec0268,10250136,00100003
> HDA:11c11040,10250136,00100200'
> Controls : 11
> Simple ctrls : 8
> DistroRelease: LinuxMint 9
> HibernationDevice: RESUME=UUID=208ca3a8-9d7c-4ecc-ad90-c9cc0a9e546f
> InstallationMedia: Linux Mint 9 "Isadora" - Release i386 (20100427.1)
> MachineType: Acer Aspire 5315
> Package: linux (not installed)
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic
> root=UUID=69cf0c6d-c183-4105-8ecf-5578eaadb199 ro quiet splash
> ProcEnviron:
> LANGUAGE=en_GB:en_ZA:en
> LANG=en_ZA.utf8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
> Regression: Yes
> RelatedPackageVersions: linux-firmware 1.34
> Reproducible: Yes
> Tags: isadora kconfig regression-release needs-upstream-testing
> Uname: Linux 2.6.32-21-generic i686
> UnreportableReason: This is not a genuine LinuxMint package
> UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
> dmi.bios.date: 01/31/2008
> dmi.bios.vendor: Acer
> dmi.bios.version: V1.29
> dmi.board.asset.tag: Base Board Asset Tag
> dmi.board.name: Acadia
> dmi.board.vendor: Acer
> dmi.board.version: V1.29
> dmi.chassis.type: 1
> dmi.chassis.vendor: Acer
> dmi.chassis.version: V1.29
> dmi.modalias:
> dmi:bvnAcer:bvrV1.29:bd01/31/2008:svnAcer:pnAspire5315:pvrV1.29:rvnAcer:rnAcadia:rvrV1.29:cvnAcer:ct1:cvrV1.29:
> dmi.product.name: Aspire 5315
> dmi.product.version: V1.29
> dmi.sys.vendor: Acer
>
> ---
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
> AplayDevices:
> **** List of PLAYBACK Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: tony 1552 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0x58300000 irq 22'
> Mixer name : 'Realtek ALC268'
> Components : 'HDA:10ec0268,10250136,00100003
> HDA:11c11040,10250136,00100200'
> Controls : 11
> Simple ctrls : 8
> DistroRelease: LinuxMint 9
> HibernationDevice: RESUME=UUID=208ca3a8-9d7c-4ecc-ad90-c9cc0a9e546f
> InstallationMedia: Linux Mint 9 "Isadora" - Release i386 (20100427.1)
> MachineType: Acer Aspire 5315
> Package: linux (not installed)
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic
> root=UUID=69cf0c6d-c183-4105-8ecf-5578eaadb199 ro quiet splash
> ProcEnviron:
> LANGUAGE=en_GB:en_ZA:en
> LANG=en_ZA.utf8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
> Regression: Yes
> RelatedPackageVersions: linux-firmware 1.34
> Reproducible: Yes
> Tags: isadora kconfig regression-release needs-upstream-testing
> Uname: Linux 2.6.32-21-generic i686
> UnreportableReason: This is not a genuine LinuxMint package
> UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
> dmi.bios.date: 01/31/2008
> dmi.bios.vendor: Acer
> dmi.bios.version: V1.29
> dmi.board.asset.tag: Base Board Asset Tag
> dmi.board.name: Acadia
> dmi.board.vendor: Acer
> dmi.board.version: V1.29
> dmi.chassis.type: 1
> dmi.chassis.vendor: Acer
> dmi.chassis.version: V1.29
> dmi.modalias:
> dmi:bvnAcer:bvrV1.29:bd01/31/2008:svnAcer:pnAspire5315:pvrV1.29:rvnAcer:rnAcadia:rvrV1.29:cvnAcer:ct1:cvrV1.29:
> dmi.product.name: Aspire 5315
> dmi.product.version: V1.29
> dmi.sys.vendor: Acer
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/null/+bug/579665/+subscriptions
>

Hello Phil. V

Thank you for taking the trouble to keep me up-to-date.
It seems this bug isn't going to get fixed.

I've also heard that a BIOS update might well solve the problem, but
everything I've read suggests that this is not for the faint-hearted.  I
understand that fluctuations in electricity will affect the procedure and,
since our power supply here often cuts out without warning 2 or 3 times a
day, I'm certainly not going to risk it.

In the meantime, I'll continue to use my work-around, which is:

Thanks again for your response,
Regards,
Tony

On 7 December 2011 01:39, Phil. V <579665@bugs.launchpad.net> wrote:

> Still exists in 11.10, also apparently some users have reported a BIOS
> update resolves the problem, as mentioned in duplicate bug 900557.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/579665
>
> Title:
>  [Acer Aspire 5315] Overheating triggers shutdown
>
> Status in NULL Project:
>  Invalid
> Status in “linux” package in Ubuntu:
>  Confirmed
>
> Bug description:
>  Dear Ubuntu people,
>
>  I'm using Ubuntu 10.04, but I had the same problem with 9.10.  Both of
> these systems were installed on a partition.
>  Previously, I used Ubuntu 9.04 without problem, but this was NOT
> installed on a partition.
>  My laptop came with Windows Vista pre-installed: I do NOT experience this
> problem when running Vista.
>
>  (1)  After a few minutes from a "cold" start, my laptop overheats and
> automatically shuts down.  The "Core Temperature Sensor" indicates that it
> shuts down at 100 deg C.  Other temperature sensors do not report any
> abnormalities.
>  (2)  If I re-boot IMMEDIATELY, the cooling fan starts and the Core temp
> quickly drops to approx 45 deg C, and I can run my laptop all day without
> any problems.
>  (3)  If I fail to re-boot immediately, or if I restart my computer before
> the sensor indicates at least 95 deg C, the computer will again suddenly
> shut down within only a few minutes due to overheating.
>
>  My laptop is an Acer Aspire 5315, but I've seen lots of posts on
>  various forums.  Toshiba computers seem also prone to this problem
>  when running Ubuntu - and I have noted that Acer computers use Toshiba
>  fans.
>
>  Everything I've read follows the same trend:
>  (a) it seems that, when everything is cold or only warm, Ubuntu fails to
> instruct the fan to run, so it doesn't.
>  (b) if the computer is already hot when it's switched on, the fan works
> perfectly. Presumably the computer has a separate thermostat to control
> this, since we know that Ubuntu isn't switching it on.
>
>  I'm sure this has been reported millions of times before.  It is a
>  major problem, and certainly one which prevents people recommending
>  Ubuntu to others.
>
>  Thanks & regards,
>  Tony
>   ---
>  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
>  AplayDevices:
>   **** List of PLAYBACK Hardware Devices ****
>   card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
>     Subdevices: 1/1
>     Subdevice #0: subdevice #0
>  Architecture: i386
>  ArecordDevices:
>   **** List of CAPTURE Hardware Devices ****
>   card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
>     Subdevices: 1/1
>     Subdevice #0: subdevice #0
>  AudioDevicesInUse:
>   USER        PID ACCESS COMMAND
>   /dev/snd/controlC0:  tony       1552 F.... pulseaudio
>  CRDA: Error: [Errno 2] No such file or directory
>  Card0.Amixer.info:
>   Card hw:0 'Intel'/'HDA Intel at 0x58300000 irq 22'
>     Mixer name : 'Realtek ALC268'
>     Components : 'HDA:10ec0268,10250136,00100003
> HDA:11c11040,10250136,00100200'
>     Controls      : 11
>     Simple ctrls  : 8
>  DistroRelease: LinuxMint 9
>  HibernationDevice: RESUME=UUID=208ca3a8-9d7c-4ecc-ad90-c9cc0a9e546f
>  InstallationMedia: Linux Mint 9 "Isadora" - Release i386 (20100427.1)
>  MachineType: Acer Aspire 5315
>  Package: linux (not installed)
>  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic
> root=UUID=69cf0c6d-c183-4105-8ecf-5578eaadb199 ro quiet splash
>  ProcEnviron:
>   LANGUAGE=en_GB:en_ZA:en
>   LANG=en_ZA.utf8
>   SHELL=/bin/bash
>  ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
>  Regression: Yes
>  RelatedPackageVersions: linux-firmware 1.34
>  Reproducible: Yes
>  Tags: isadora kconfig regression-release needs-upstream-testing
>  Uname: Linux 2.6.32-21-generic i686
>  UnreportableReason: This is not a genuine LinuxMint package
>  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
>  dmi.bios.date: 01/31/2008
>  dmi.bios.vendor: Acer
>  dmi.bios.version: V1.29
>  dmi.board.asset.tag: Base Board Asset Tag
>  dmi.board.name: Acadia
>  dmi.board.vendor: Acer
>  dmi.board.version: V1.29
>  dmi.chassis.type: 1
>  dmi.chassis.vendor: Acer
>  dmi.chassis.version: V1.29
>  dmi.modalias:
> dmi:bvnAcer:bvrV1.29:bd01/31/2008:svnAcer:pnAspire5315:pvrV1.29:rvnAcer:rnAcadia:rvrV1.29:cvnAcer:ct1:cvrV1.29:
>  dmi.product.name: Aspire 5315
>  dmi.product.version: V1.29
>  dmi.sys.vendor: Acer
>
>  ---
>  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
>  AplayDevices:
>   **** List of PLAYBACK Hardware Devices ****
>   card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
>     Subdevices: 1/1
>     Subdevice #0: subdevice #0
>  Architecture: i386
>  ArecordDevices:
>   **** List of CAPTURE Hardware Devices ****
>   card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
>     Subdevices: 1/1
>     Subdevice #0: subdevice #0
>  AudioDevicesInUse:
>   USER        PID ACCESS COMMAND
>   /dev/snd/controlC0:  tony       1552 F.... pulseaudio
>  CRDA: Error: [Errno 2] No such file or directory
>  Card0.Amixer.info:
>   Card hw:0 'Intel'/'HDA Intel at 0x58300000 irq 22'
>     Mixer name : 'Realtek ALC268'
>     Components : 'HDA:10ec0268,10250136,00100003
> HDA:11c11040,10250136,00100200'
>     Controls      : 11
>     Simple ctrls  : 8
>  DistroRelease: LinuxMint 9
>  HibernationDevice: RESUME=UUID=208ca3a8-9d7c-4ecc-ad90-c9cc0a9e546f
>  InstallationMedia: Linux Mint 9 "Isadora" - Release i386 (20100427.1)
>  MachineType: Acer Aspire 5315
>  Package: linux (not installed)
>  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic
> root=UUID=69cf0c6d-c183-4105-8ecf-5578eaadb199 ro quiet splash
>  ProcEnviron:
>   LANGUAGE=en_GB:en_ZA:en
>   LANG=en_ZA.utf8
>   SHELL=/bin/bash
>  ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
>  Regression: Yes
>  RelatedPackageVersions: linux-firmware 1.34
>  Reproducible: Yes
>  Tags: isadora kconfig regression-release needs-upstream-testing
>  Uname: Linux 2.6.32-21-generic i686
>  UnreportableReason: This is not a genuine LinuxMint package
>  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
>  dmi.bios.date: 01/31/2008
>  dmi.bios.vendor: Acer
>  dmi.bios.version: V1.29
>  dmi.board.asset.tag: Base Board Asset Tag
>  dmi.board.name: Acadia
>  dmi.board.vendor: Acer
>  dmi.board.version: V1.29
>  dmi.chassis.type: 1
>  dmi.chassis.vendor: Acer
>  dmi.chassis.version: V1.29
>  dmi.modalias:
> dmi:bvnAcer:bvrV1.29:bd01/31/2008:svnAcer:pnAspire5315:pvrV1.29:rvnAcer:rnAcadia:rvrV1.29:cvnAcer:ct1:cvrV1.29:
>  dmi.product.name: Aspire 5315
>  dmi.product.version: V1.29
>  dmi.sys.vendor: Acer
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/null/+bug/579665/+subscriptions
>