mailing list creation confirmation email unhelpful

Bug #328250 reported by Karl Fogel
4
Affects Status Importance Assigned to Milestone
Launchpad itself
Triaged
Low
Unassigned

Bug Description

Jame's email below sums up the issue(s) so well I have nothing to add.

It's possible this should be divided into separate issues, but as I'm
not sure where the divisions should be, I'll leave that to an expert:

----------------------------------------------

  From: James Vasile
  Subject: Launchpad feedback
  To: Karl Fogel
  Date: Wed, 04 Feb 2009 18:52:06 -0500

  We got a mailing list! The notice I got is below. A few ways it
  could be better:

  (1) Tell me this is for the Bkrpr *team* and not the project. That
  clues me in that setting for it are on the team page. I clicked all
  through the project's pages before realizing this.

  (2) The email does not tell me the address I would use to post to this
  list. Neither does the page referenced in the url. Again, I had to
  go to the team page to find that out, but nobody pointed me there. I
  had to stumble around until I found it.

  -J

  -------- Original Message --------
  Subject: New Mailing List for Bkrpr
  Date: Wed, 04 Feb 2009 19:59:12 -0000
  From: Bkrpr <email address hidden>
  Reply-To: Bkrpr <email address hidden>
  To: <email address hidden>

  Hello James Vasile,

  A new mailing list has been created for Bkrpr (bkrpr).

  If you would like to subscribe to the list, please use the link below
  to update your Mailing List Subscription preferences.

    To subscribe:

        https://launchpad.net/~james.vasile/+editemails

  Regards,
  The Launchpad team

Karl Fogel (kfogel)
description: updated
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

Also, as described in <https://dev.launchpad.net/DeveloperDocumentation/UserInterfaceChecklist>, the message should not use the words "please" (because it wrongly gives the impression that we really need them to do it) or "below" (because rewriting without that word invariably makes the text shorter).

Referring to subscribing to a mailing list as "updating your Mailing List Subscription preferences" is needlessly pompous, too.

Revision history for this message
Curtis Hovey (sinzui) wrote :

I think this is a good candidate for a for a mailing list code fix day.

Changed in launchpad-registry:
importance: Undecided → Low
status: New → Triaged
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.