[Acer Aspire One A110L] Suspend fails

Thanks for reporting this bug.
Can you please run "apport-collect 554695" inside a terminal to collect information about your system?

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Could you also please try with the latest mainline kernel and see if the problem is still present?
http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/current/
Thanks.

I used this mainline kernel:
uname -a:
Linux aa1 2.6.34-999-generic #201004051003 SMP Mon Apr 5 10:02:54 UTC 2010 i686 GNU/Linux

and this defaultkernel:
Linux aa1 2.6.32-19-generic #28-Ubuntu SMP Wed Mar 31 17:46:20 UTC 2010 i686 GNU/Linux

With some playing through various applications the mainline kernel seem to behave identical to the default kernel, including the failure on suspend hibernate.

The only difference to the initital description is that after hibernate no screensaver came up, but the computer just froze. In both suspend and hibernate only the big button helped to get out. networking was again disabled and had to be enabled manually.

My Acer Aspire One A110 isn't exactly a rare breed of a netbook; I am surprised there aren't more complaints. Lucid was a fresh install from alpha (alpha2 I believe) erasing all previous content on the SSD

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: andrei 1570 F.... pulseaudio
 /dev/snd/pcmC0D0p: andrei 1570 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0x84000000 irq 16'
   Mixer name : 'Analog Devices AD1981'
   Components : 'HDA:11d41981,103c30c2,00100200 HDA:11c11040,103c1378,00100200'
   Controls : 11
   Simple ctrls : 9
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=4e117777-6b70-494e-a51c-11bd03cec10f
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
MachineType: Hewlett-Packard HP Compaq 6715b (GB837EA#ABB)
NonfreeKernelModules: wl
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-19-generic root=UUID=ef74eb8e-af8b-4793-8f92-d5b6afeccd87 ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Regression: No
RelatedPackageVersions: linux-firmware 1.33
Reproducible: Yes
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Tags: lucid suspend resume needs-upstream-testing
Uname: Linux 2.6.32-19-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 07/16/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68YTT Ver. F.07
dmi.board.name: 30C2
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 71.28
dmi.chassis.asset.tag: CNU73206WW
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68YTTVer.F.07:bd07/16/2007:svnHewlett-Packard:pnHPCompaq6715b(GB837EA#ABB):pvrF.07:rvnHewlett-Packard:rn30C2:rvrKBCVersion71.28:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq 6715b (GB837EA#ABB)
dmi.product.version: F.07
dmi.sys.vendor: Hewlett-Packard

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Same problem for me with Lucid on HP 6715b.
I have attached the apport logs for more detailed informations.

Andrei: Your HW is different, please file a separate bug using the following command: "apport-bug -p linux"
Thanks.

Bug 477106 looks like it is related regarding the freeze on suspend. Comment #9 by Stefan Bader there is about an AOA110. The source of the problem there are SD-cards.

Not in my case... I do not have any SD cards mounted, one USB port in use
for mouse, no other hardware attached...
Of course is not an AOA110, but HP 6715b, but having same problem... Filed a
new bug at https://bugs.launchpad.net/ubuntu/+source/linux/+bug/560966
Sometimes I do hear a strange sound before hanging from speakers, so maybe
the problem is pulseaudio...?

On Mon, Apr 12, 2010 at 5:31 PM, Wolfgang Kufner
<email address hidden>wrote:

> Bug 477106 looks like it is related regarding the freeze on suspend.
> Comment #9 by Stefan Bader there is about an AOA110. The source of the
> problem there are SD-cards.
>
> --
> [ubuntu lucid] both suspend and hibernate fail on netbook
> https://bugs.launchpad.net/bugs/554695
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in The Linux Kernel: Unknown
> Status in “linux” package in Ubuntu: Confirmed
>
> Bug description:
> running latest ubuntu lucid on netbook Acer Aspire One A110L.
>
> Clicking on Hibernate:
> Screen darkens, hard disk activity, and after 45sec a screensaver comes up.
> Moving the mouse brings up a login screen. I login and am back on my
> desktop. Apparently it doesn't even try to hibernate.
>
> Clicking on suspend:
> Screen darkens, hard disk activity, hard disk actitvty is off after ~20sec.
> Then nothing. The netbook keeps running (fan is on, backlight of screen is
> still on), but does not respond to any key (including CTR-ALT-DEL) or mouse
> movement/click. No response to pressing the power button. Only solution is
> to press the power button long enough to switch the computer off.
> After rebooting the networking is disabled, and I have to manually enable
> it.
>
> At least the suspend did work before (like in Karmic, not sure about
> earlier Lucids)
> ---
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
> AplayDevices:
> **** List of PLAYBACK Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: ulli 1480 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0x38540000 irq 16'
> Mixer name : 'Realtek ALC268'
> Components : 'HDA:10ec0268,1025015b,00100101'
> Controls : 8
> Simple ctrls : 5
> CheckboxSubmission: c9ce939309d58d1d69edfa77245b7c70
> CheckboxSystem: c69722ecac764861be52925fa50b4dcc
> DistroRelease: Ubuntu 10.04
> HibernationDevice: RESUME=UUID=9af30e21-6063-4319-b36c-0c7e0ea1d7e9
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> MachineType: Acer AOA110
> Package: linux (not installed)
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-19-generic
> root=UUID=f1f3c908-5649-4b21-a18a-8caf29c92ed8 ro splash vga=789
> elevator=noop quiet splash
> ProcEnviron:
> PATH=(custom, no user)
> LANG=en_US.utf8
>...

SD card mounted? Hmm, I have a 16GB card in the left slot of the AOA110 (Where it disappears completely). I unmounted and pulled the card, and restarted with cold boot. No programs started. Kernel is the mainline one, described above.

It did the trick. Almost:

Suspend:
Click on Suspend, after some 25sec of hard disk activity the computer is off (no fan, no backlight). Power switch LED is blinking slowly. Wake-up not from mouse-move or mouse-click, but from keypress. After 5sec screen saver came up, screen was locked, but login worked. WLAN was automatically reestablished.

Hibernate:
Click on Hibernate, some brief harddisk activity, then some 45sec later a terminal-message ("[ 337.752246] Freezing of tasks failed after 20.01 seconds (1 task refusing to freeze):" (nothing more) The the screen saver comes up and after login desktop is back. including WLAN.
Reclicking again on Hibernate, and some 20sec later the same terminal-message, yet some 10sec later computer is completely off. Restarting with power button, and computer went into locked screen saver, allowing login. So it was indeed hibernating.

So how can I find out which task prevents freezing, and how can this all be done with the sd-card inserted?

Thanks for sending this upstream. I am marking it triaged since it has been sent upstream.

Ullix, can you please test the 2.6.32-20.29 kernel from the repository and see if the problem is fixed? If it is resolved with that kernel this is a duplicate of Bug #477106.

there appears to be a problem in the repostitories:
I still have the 2.6.32-19-generic kernel installed, and cannot upgrade because I get this message in synaptic when trying to install linux-generic version 2.6.32.20.21 (which is also different from your kernel 2.6.32-20.29, or not?)

linux-generic:
  Depends: linux-image-generic (=2.6.32.20.21) but 2.6.32.19.20 is to be installed

@ullix:
Afaik the 2.6.32-20.29 kernel mentioned by Andreas will not make the problem go away by itself. It will enable you to work around the problem by telling the system to assume that the SD card will remain in the slot while it is suspended. To tell the system this a parameter named removable has been added. Set this parameter to N.
You can see what this parameter is set to at the moment with:
cat /sys/module/mmc_core/parameters/removable

For details on how to set the parameter see my comment #11 in bug 477106 (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/477106/comments/11).

A simple apt-get update && apt-get upgrade should make the new kernel available for you.

All SD cards are removed and I booted into this kernel:

uname -a
Linux aa1 2.6.32-20-generic #30-Ubuntu SMP Mon Apr 12 15:19:41 UTC 2010 i686 GNU/Linux

Suspend:
1st try: worked (same as under described under #40)
2nd try: FAILED: after some 40 sec the screensaver came up, screen was locked. After login WLAN was present and all seemed ok
3rd try: worked. (as 1st try)
4th try: FAILED (like 2nd try) I have made absolutely sue that the netbook was not touched or moved!
5th try: FAILED (like 4th)

continuing with Hibernate:
6th try: after about 3min(!) the computer was off. Restarting (by power button) resulted in a cold boot, not waking up from hibernate! (Here may be an additional problem: it booted into my first kernel in grub, which is the mainline kernel 2.6.34-999, not the one I had booted for this session. Should the bootup not see a hibernate image of some sort and use that?) Networking was disabled.

I changed the boot order and made the 2.6.32-20 the default, and cold booted.
Suspend:
1st try: FAILED. after 50sec the screensaver came up
2nd try: worked. after 25sec it went into suspend. wake-up ok with network and wlan
3rd try: FAILED. after 40sec screensaver came up

continuing with Hibernate:
4th try: worked. took 3 min to hibernate, but recovery was a bit faster. Network and wlan present.
5th try: FAILED. after 45sec the screensaver came up, just like in the Suspend failures
6th try: Worked. like 4th try-

It is a bit erratic, I'd say.

Please test the steps explained here: https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume#Debugging%20Suspend

after upgrading today the kernel is: 2.6.32-21-generic #31

I booted with the no_console_suspend option as described in the link of comment #47.

after entering command pm-suspend, it took 40 sec until this 2-line message came up:
[ ] Freezing of tasks failed after 20.00 seconds (1 tasks refusing to freeze):
[ ] gvfsd-trash

I entered pm-hibernate, and also after 40sec the very same message came up

The claimed fix via the sysfs parameter for mmc_core does not work for me. See my comment at https://bugs.launchpad.net/ubuntu/+source/linux/+bug/477106/comments/18.

I also believe Bug #424877 may be related.

I have the same problem on my HP 6730b. when choosing "suspend", I have a dark screen and disk activity (frontal led is not blinking to say that the computer is in suspend mode). Moving the mouse make it shows a window to enter the password. No external hard drives are connected nor SD cards.
I run with kernel 2.6.32-22-generic

Tell me if you want some logs.

Thank you,
nm

Nicolas:
It would be preferred that you file a new bug, and reference this one in your comments. You can use 'ubuntu-bug linux' in a terminal to file the bug. Often these issues are caused by different issues for the hardware involved, and must be fixed for the hardware itself. Thanks in advance.

I made an upgrade of the packages yesterderay and since that moment the suspend mode work again.

I am seeing the same suspend/hibernate bug on the same Acer Aspire One AOA 110 notebook.

Both suspend and hibernate fail on netbook

ullix, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily kernel folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11.1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Closing this bug with Won't fix as this kernel / release is no longer supported.
Please feel free to open a new bug report if you're still experiencing this on a newer release (Bionic 18.04.3 / Disco 19.04)
Thanks!