Canonical in the US and Taiwan have been working with the Dell
Linux Engineering team and the individual factories producing
this model to identify a root cause and fix to this issue since
your raised it with us.
It appears to be specific to a batch of machines although
without a definitive root cause we are not ruling other
scenarios out.
Your continued assistance in the issue is appreciated - there
are very significant efforts that go into making sure that
Ubuntu works excellently on Dell hardware and we are keen to
understand what went wrong here both specifically and in the
general process.
Canonical in the US and Taiwan have been working with the Dell
Linux Engineering team and the individual factories producing
this model to identify a root cause and fix to this issue since
your raised it with us.
It appears to be specific to a batch of machines although
without a definitive root cause we are not ruling other
scenarios out.
Your continued assistance in the issue is appreciated - there
are very significant efforts that go into making sure that
Ubuntu works excellently on Dell hardware and we are keen to
understand what went wrong here both specifically and in the
general process.
Thank you for your assistance.