Comment 37 for bug 297245

I want to see <email address hidden> fired.
Quote:
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Dear Customer,

Please read this email carefully.

While reviewing the list of items to be returned, I've identified that we have not received the goods that had to be returned under the above mentioned returns reference.

We have now cancelled the returns as it has been more than 15 working days since the items have not been received.

For further clarifications, request you to kindly contact Customer Care on 1-800-624-9897.

Thank you very much and we hope you make Dell your first choice in future.

Regards,
Joshua Garikapati
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Dell is my last choice from now on.

I called Dell, and they've confirmed that I should be getting my upgraded 1440x900 LCD panel, and that Joshua Garakapati was not supposed to cancel my order.

Dell has horrible communication from one department to another, from one process to the next.

I'm thinking it would be nice to see Joshua Garakapati fired. He didn't even look into the fact that my replacement didn't work, then through my own efforts uncovered that 1/3 of all Dell Studio 1535s are manufactured with faulty hardware, and then was promised to finally get a third laptop that would actually work. I was supposed to get that third one today, but Joshua Garakapati went and cancelled me order.

DELL, YOU SUCK.

I WILL NEVER BUY A DELL AGAIN.

Canonical, please stop doing business with Dell. Find a more reputable retailer. As far as I'm concerned, you've lost all credibility.