Comment 2 for bug 297245

Revision history for this message
straythenomad (chrismenning-gmail) wrote : Re: [Bug 297245] Re: Dell Studio 15 Doesn't Boot, White Screen of Death

No. Out of the box I got the white screen of death.
I then inserted the Live CD that shipped with the computer, then selected
"safe graphics mode" and installed the standard Gnome version.
Once Gnome was installed, the resolution was 800x600 using Vesa driver.
Then, from Adaptec Package Manager, I downloaded KDE4. Upon reboot my screen
was 1024x768 using Vesa driver, which I remind you is not the 1280x800 using
Intel that I need.

On Wed, Nov 12, 2008 at 10:24 AM, Mark Murphy <email address hidden>wrote:

> You say you installed KDE - did this work out of the box with the pre-
> installed Gnome version of 8.04 that it ships with?
>
> --
> Dell Studio 15 Doesn't Boot, White Screen of Death
> https://bugs.launchpad.net/bugs/297245
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu: New
>
> Bug description:
> I purchased a Dell Studio 15 with Ubuntu pre-installed.
> The graphics adapter is an Intel x3100
> The LCD is 1280x800.
> I suspect that the LCD is not compatible with the current version of the
> Linux driver.
> Out of the box, the loading screens appear just fine. Once the X server
> loads, the screen goes mostly white, with some scattered lines, each about 1
> pixel wide.
> I then booted to "recovery mode" and selected the option for the system to
> attempt to fix X on its own. This resulted in a "White Screen of Death" as
> well.
> Any attempt to use the Intel driver results in a White Screen of Death.
> Vesa will not recognize a 1280x800 resolution and only gives 800x600 upon
> initial installation. After installing KDE the screen results in 1024x768
> but still will not work in 1280x800, even though those resolutions are
> listed in the Modelines in xorg.conf.
> Bug is present in Ubuntu 8.04 and 8.10, if not more.
> The worst part is that even the replacement Dell Studio 15 has this same
> problem. I suspect that Dell is knowingly selling a model of laptop that is
> supposedly "approved hardware" that they never got to work in the first
> place.
>