Comment 274 for bug 668415

Mr Mark Shuttleworth, and those of you, who decided upon the shape of Unity.
I don't care about Ubuntu anymore. The reason I write this last letter to you is because I want you to see how shallow your design decisions were.
You tell continuously about lack of resources. You also want to bring the Linux desktop to a whole new level. Huh? What you developed so far shows only how blind and deaf you are. You want to make a perfect solution based on research and theories of sciences like ergonomy. The problem is, humans are not perfect. You are not perfect, users are not perfect, noone but God himself is perfect. And so those imperfections sum up. The "lazy" users with cosy work flows stumble upon bug in your product which is meant to be perfect, but fails at it. Wake up! Stop thinking like machines! Prototype - evaluate - improve - test - deploy. This a framework to make work easier, not the "holy road to perfection". Most of innovation is a result of an out-of-the-box thinking, not a detailed process. To me, it seems like you decided to a work flow which exactly opposite to innovation. You can not innovate by using rules of improvements. Innovation by definition is an art of creation which is absolutely different than bug hunting.
It absolutely blows my mind, HOW on earth did you decide to create a whole NEW desktop environment, when you knew how few you were in comparison to competition. WHY did you decide to fragment Linux ecosystem even more? Analyzing the feel of every Ubuntu since 7.04, I can tell that Unity idea emerged somewhere in late 2009. It was time of GNOME 2.28(?) and KDE 4.4,5. I expect that a professional team of UX experts would examine each and every available technology before laying down the foundations for the new creation. Since late 2007 the KDE team has made it clear that they were working on technology which would allow rapid creation of flexible environments with minimal effort. How did you not see it? To prove my point: a year ago KDE developers decided to push for mobile devices. I think you know the results. For about six months the interface was debated upon, ideas were collected and paradigms were established. When usability and UX bugs were ironed out, the project entered the next phase. In another half a year the code was written and product is ready for production use. In the meantime the whole new, innovative mechanisms of activities and recommendations were developed and integrated with Plasma Active. And what Canonical did? For example:
1. You wrote Unity with tight GNOME Mutter integration.
2. You rewrote Unity with tight Compiz integration.
3. You rewrote Unity in QTQuick.
4. You rewrote Unity in GTK3.
5. You will write extremely complex behavior of Unity launcher because it is so difficult to implement the movable launcher...
This is an excellent example on HOW TO WASTE AS MUCH WORK FORCE AS POSSIBLE.
Mr Mark, it seems to me that you only excel at charisma and leadership skill.
It looks like I will never again install Ubuntu on any machine I will have contact with. I bask in Gentoo's stability and KDE's innovation. There is little more that I can get from Linux. Farewell Canonical! May I never have to deal with you again.
Hirager