Behavior of the notification area icon

Bug #681880 reported by Daniel Rodrigues
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Invalid
Medium
Unassigned

Bug Description

According to the official Microsoft Notification Area Guidelines[1], the notifications area icons have several usage patterns.
From all those, I think that only two apply to Ubuntu One:

When Ubuntu One is idle and starts syncing/has a notification to show it should behave as a "Temporary Notification Source": the icon only appears to hold on a notification. According to MS:

"Temporary notification source
Displayed temporarily to show a notification. Removed after a timeout, or when the underlying problem is addressed or task performed. "

Temporary icons are preferred for pure notification sources. Don't display an icon that doesn't provide useful, relevant, dynamic status just because a feature might need to display a notification in the future. "

When the notification fades away, U1 notification area should behave as a "Temporary Event Status"(as U1 has desktop presence): the icon is shown to indicate progress. According to MS:
"Temporary event status
Programs with desktop presence can display icons temporarily to show important events or changes in status.

In this example, icons for printing and installing updates are displayed temporarily to show important events or changes in status."

This is not what happens at the moment, as the Ubuntu One icon is always shown, even if hidden by the windows notification area protocol.

[1] http://msdn.microsoft.com/en-us/library/aa511448.aspx

Daniel Rodrigues (danyr)
description: updated
Revision history for this message
Manuel de la Peña (mandel) wrote :

If 2 of them apply I would assume then that the use of a notification icon is correct, right? Also, the U1 application does not have desktop presence, that is, it does not have a windows opened. I'd prefer focus on the bug you already reported lp:681869

Revision history for this message
Daniel Rodrigues (danyr) wrote :

You're right, I misunderstood, and thought U1 Preferences was considered an active and continuous desktop presence. Anyway, from what I've read, Ubuntu One should only appear when it has a notification to show, as a Temporary Notification Source. When it's syncing and has no notifications to show, it should behave, from what I've read and forgetting the desktop presence thing, as a "Background task status and access - Displayed while a background task is running to show status and provide access to features and settings.".

So, according to the guidelines, U1 should always be idle (maybe in the notification area expander Win7 has, which would allow some user customization), and only appear in the main notification are in these two cases - as a Temporary Notification Source and as a Background task status and access. This's my understanding, thoughts?

Revision history for this message
Manuel de la Peña (mandel) wrote :

As far as I know you are correct, and the icon should be hidden when no notification are occurring. We have not added any extra logic that will make the icon stay in the tray all the time. Would you do me a favour and take a look at the customize option in the windows 7 expander?

Revision history for this message
Daniel Rodrigues (danyr) wrote :

I think that this's what you're talking about.

Revision history for this message
Manuel de la Peña (mandel) wrote :

Yes, that is what I was talking about, when you set i to hide the notifications, does it keep poping?

Changed in ubuntuone-windows-installer:
status: New → In Progress
Changed in ubuntuone-windows-installer:
status: In Progress → Triaged
assignee: nobody → Manuel de la Pena (mandel)
importance: Undecided → Medium
Revision history for this message
Manuel de la Peña (mandel) wrote :

We do not longer use the notification are to post events. I'll set the bug as invalid because it is related to a very old beta version.

Changed in ubuntuone-windows-installer:
status: Triaged → Invalid
Acer (ctapdiqov)
affects: ubuntuone-windows-installer → ubuntu
Changed in ubuntu:
assignee: Manuel de la Peña (mandel) → nobody
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