Comment 37 for bug 501020

Revision history for this message
Antony John (antojk) wrote :

I am facing the same issue and please find my tomboy app details below:

When I click the "Synchronize Notes" option it pops up a dialog with message "acquiring sync lock... " . Then it fails with message "Could not synchronize notes. Check the details below and try again". The details text box provided is empty..

I have confirmed that my Tomboy is setup to connect the Service "Tomboy Web" pointed to the URL "https://one.ubuntu.com/notes"
It had authenticated me through the browser.. (as outlined in the wiki). Now the controls in the "Synchronization" Tab in the preferences settings are disabled and the "Connect" button says "Connected".

I had some notes synchronized couple of days back using Tomboy from another instance of the OS (I had suffered a crash and reinstalled..)

To make matters worse the online site is displaying an error in the notes section now.. with the following :
OOPS-ID-1631appserverZBbBEfEGAFIFaEcJIacHbBHBeJdfbGIfb131164 (If required I can raise a separate bug for this..) The Notes service status on the server is okay..

Following is my config:
I am running Ubuntu 10.4 with 2.6.32-23-preempt kernel image.

tomboy:
  Installed: 1.2.1-0ubuntu1
  Candidate: 1.2.1-0ubuntu1
  Version table:
 *** 1.2.1-0ubuntu1 0
        500 http://in.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
        100 /var/lib/dpkg/status
     1.2.0-0ubuntu1 0
        500 http://in.archive.ubuntu.com/ubuntu/ lucid/main Packages

Please find my debug log attached. I find a SERVER INTERNAL ERROR being reported.
Also the client outputted the following errors when I tried opening the "Details" panel in Synchronization dialog

(tomboy:13128): GLib-CRITICAL **: g_source_remove: assertion `tag > 0' failed

(tomboy:13128): GLib-CRITICAL **: g_source_remove: assertion `tag > 0' failed

When I checked now the server is still crashing with reference: OOPS-ID-1632appserverZAJdBBJJAfBDHEAJdaBcdHddfJcGEEbfB57853