Comment 41 for bug 462828

The fix came today as an update. It was three patches relevant to ubuntuone.

On Fri, Oct 30, 2009 at 2:02 PM, John Hart <email address hidden> wrote:

> OK in the above posts where is the fix? Which post number gives the
> procedures to achieve the fix? Most of the posts are in essence "good
> job, fixed" I have been unable to determine the fix. I am still using
> Ubuntu 9.04, if that make a difference. It worked fine until the 29th
> of OCT, the day that 9.10 came out. Did that release break the
> UbuntuOne application?
>
> --
> Files are marked for deletion on server when syncdaemon is killed during
> sync
> https://bugs.launchpad.net/bugs/462828
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>
> Status in Ubuntu Release Notes: Fix Released
> Status in Ubuntu One Client: Fix Released
> Status in “ubuntuone-client” package in Ubuntu: Fix Released
> Status in ubuntuone-client in Ubuntu Karmic: Fix Released
>
> Bug description:
> Steps to reproduce:
>
> On Computer1
> 1) Run reinstall_u1.sh script to ensure a clean u1 environment on Computer1
> 2) Applications->Internet->Ubuntu One
> 3) Add Computer1 to my account
> 4) Copy ~/Cush (with 12 mp3 files) to ~/Ubuntu One
> 5) Sync occurs with server
> 6) Check that sync completes by going to https://one.ubuntu.com/ and see
> all 12 files there
> On Computer2
> 7) Run reinstall_u1.sh script to ensure a clean u1 environment on Computer2
> 8) Applications->Internet-Ubuntu One
> 9) Add Computer2 to my account
> 10) Sync starts - allow to run until first 4 mp3 files are there
> 11) $ killall ubuntuone-client-applet ubuntuone-syncdaemon
> 12) Applications->Internet->Ubuntu One
> 13) Allow sync to happen
>
> Result: 8 of 12 mp3 files deleted on Computer1 and marked for deletion on
> cloud (thus unavailable on web) - all just show the 4 files left by
> Computer2
> Expected result: 12 mp3 files on both computers and cloud
>
> Log files being attached along with reinstall_u1.sh script
>
> ================
> Karmic release note:
>
> Ubuntu One files may become unavailable in some circumstances
>
> A bug in the ubuntu one client (#462828) can cause files to become
> unavailable in some circumstances. A new client has been released in the
> update channel and the server has been updated to show a "Capabilities
> Mismatch" error when in use with a an older client to prevent files becoming
> unavailable to users.
>
> Manually running an system update will update the client to work with the
> deployed server and fix the root cause. Files are still available via the
> web interface at http://one.ubuntu.com
>
> Contact syncing and tomboy syncing services are not affected by this issue.
>
> ================
>
> The temporary measure to protect against user data loss will cause the
> desktop client to display a "Capabilities Mismatch" message.
>