Comment 22 for bug 462828

Revision history for this message
Repawn (repawn) wrote : Re: [Bug 462828] Re: Files are marked for deletion on server when syncdaemon is killed during sync

The fix was very easy - just need to wait until update is out or add
the proposed update source and update now.

Sent from my iPhone

On Oct 29, 2009, at 12:10 PM, FewClues <email address hidden> wrote:

> I guess I won't be handing out Ubuntu 9.10 CD's at our party. I
> cannot
> imagine somebody migrating from Windows being capable of effecting a
> fix
> for Ubuntu One. I suppose we could show them how to remove Ubuntu
> One
> and install Drop Box - which works every time.
>
> On Thu, 2009-10-29 at 16:26 +0000, Facundo Batista wrote:
>
>> ** Changed in: ubuntuone-client
>> Status: Fix Committed => Fix Released
>>
>
> --
> Files are marked for deletion on server when syncdaemon is killed
> during sync
> https://bugs.launchpad.net/bugs/462828
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>
> Status in Ubuntu Release Notes: Fix Committed
> Status in Ubuntu One Client: Fix Released
> Status in “ubuntuone-client” package in Ubuntu: Fix Committed
> Status in ubuntuone-client in Ubuntu Karmic: Fix Committed
>
> Bug description:
> Steps to reproduce:
>
> On Computer1
> 1) Run reinstall_u1.sh script to ensure a clean u1 environment on
> Computer1
> 2) Applications->Internet->Ubuntu One
> 3) Add Computer1 to my account
> 4) Copy ~/Cush (with 12 mp3 files) to ~/Ubuntu One
> 5) Sync occurs with server
> 6) Check that sync completes by going to https://one.ubuntu.com/ and
> see all 12 files there
> On Computer2
> 7) Run reinstall_u1.sh script to ensure a clean u1 environment on
> Computer2
> 8) Applications->Internet-Ubuntu One
> 9) Add Computer2 to my account
> 10) Sync starts - allow to run until first 4 mp3 files are there
> 11) $ killall ubuntuone-client-applet ubuntuone-syncdaemon
> 12) Applications->Internet->Ubuntu One
> 13) Allow sync to happen
>
> Result: 8 of 12 mp3 files deleted on Computer1 and marked for
> deletion on cloud (thus unavailable on web) - all just show the 4
> files left by Computer2
> Expected result: 12 mp3 files on both computers and cloud
>
> Log files being attached along with reinstall_u1.sh script
>
> ================
> Karmic release note:
>
> Ubuntu One files may become unavailable in some circumstances
>
> A bug in the ubuntu one client (#462828) can cause files to become
> unavailable in some circumstances. A new client has been released
> in the update channel and the server has been updated to show a
> "Capabilities Mismatch" error when in use with a an older client to
> prevent files becoming unavailable to users.
>
> Manually running an system update will update the client to work
> with the deployed server and fix the root cause. Files are still
> available via the web interface at http://one.ubuntu.com
>
> Contact syncing and tomboy syncing services are not affected by this
> issue.
>
> ================
>
> The temporary measure to protect against user data loss will cause
> the desktop client to display a "Capabilities Mismatch" message.