Comment 2 for bug 457740

Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Hi,

First, I know we've been chasing some bugs you've been experiencing over a decent period of time. Thank you for sticking with us and continuing to file these bug reports!

It's hard to say what the exact cause of the problem is based on the logs. I know that during this time, we were making some upgrades to the servers that may have been causing the problem. Are you still having problems connecting? Has Ubuntu One been working for you at all? I'm concerned that we're (the Ubuntu One team) not getting to the bottom of the problems you're experiencing. If it's server related, then I can tell you that we've made significant upgrades that will help eliminate the issues. With that said, I 'd like to know if Ubuntu One has ever really worked properly for you or if you've been experiencing various problems with never seeing success.

Thank you,

Joshua