Ubuntu One Client

Bug #387772
Comment #2

Comment 2 for bug 387772

Revision history for this message

Peter Elmatti (peterthee) wrote on 2009-06-16: Re: [Bug 387772] Re: lost access to files on ubuntu one

So i don't think that the files synced, what do i do now.

On Tue, Jun 16, 2009 at 2:38 PM, Zachery Bir <email address hidden>wrote:

> Hi, Peter. I'm going to try and help get this issue resolved for you.
>
> First, the extra record:
>
> The two records you see on the "My Account" page correspond to the
> authorization tokens you were granted for each installation of Ubuntu
> you've made. You can verify which auth token is current by following
> these steps:
>
> * Open up Passwords and Encryption Keys under the Applications ->
> Accessories menu.
>
> * Choose the Passwords tab
>
> * Click the triangle next to Passwords: login
>
> * Find and double-click on the UbuntuOne token for
> https://ubuntuone.com
>
> * Click the triangle next to Password and click the Show password
> checkbox. You'll be asked to authorize this action. You can click Allow
> Once.
>
> * Navigate to the very end of the long string you see there, and
> you'll find &oauth_token=...
>
> That token represents the machine you're currently using. You can safely
> remove the other auth token.
>
> Next, the "Shared with me" folder:
>
> So long as the files were synced successfully from your first
> installation, you should have access to them, both through the web
> interface and through Nautilus.
>
> Are you able to connect and upload new files through Nautilus now?
>
> Thanks,
>
> Zac
>
> --
> lost access to files on ubuntu one
> https://bugs.launchpad.net/bugs/387772
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu One Client: New
>
> Bug description:
> So I had to reinstall my OS due to system failure, and maybe i just don't
> know what i'm doing but, the shared files i had before are no longer there.
> i think it has something to do with the reinstall of the OS because when i
> reinstalled UbuntuOne my account acts as if this is a different computer. On
> the "My Account" page there are 2 computers or mac addresses with access to
> my account, these are the same computer i don't know what happened but i
> only have one computer with Ubuntu running on it.
> So what i want to accomplish is the retrieval of the files in the "Shared
> With Me" location of the X960VFwLkbRRJrdZwbwf (this is the one from the
> first install) computer.
>

So i don't think that the files synced, what do i do now.

On Tue, Jun 16, 2009 at 2:38 PM, Zachery Bir <zachery.bir@canonical.com>wrote:

> Hi, Peter. I'm going to try and help get this issue resolved for you.
>
> First, the extra record:
>
> The two records you see on the "My Account" page correspond to the
> authorization tokens you were granted for each installation of Ubuntu
> you've made. You can verify which auth token is current by following
> these steps:
>
>  * Open up Passwords and Encryption Keys under the Applications ->
> Accessories menu.
>
>  * Choose the Passwords tab
>
>  * Click the triangle next to Passwords: login
>
>  * Find and double-click on the UbuntuOne token for
> https://ubuntuone.com
>
>  * Click the triangle next to Password and click the Show password
> checkbox. You'll be asked to authorize this action. You can click Allow
> Once.
>
>  * Navigate to the very end of the long string you see there, and
> you'll find &oauth_token=...
>
> That token represents the machine you're currently using. You can safely
> remove the other auth token.
>
> Next, the "Shared with me" folder:
>
> So long as the files were synced successfully from your first
> installation, you should have access to them, both through the web
> interface and through Nautilus.
>
> Are you able to connect and upload new files through Nautilus now?
>
> Thanks,
>
> Zac
>
> --
> lost access to files on ubuntu one
> https://bugs.launchpad.net/bugs/387772
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu One Client: New
>
> Bug description:
> So I had to reinstall my OS due to system failure, and maybe i just don't
> know what i'm doing but, the shared files i had before are no longer there.
> i think it has something to do with the reinstall of the OS because when i
> reinstalled UbuntuOne my account acts as if this is a different computer. On
> the "My Account" page there are 2 computers or mac addresses with access to
> my account, these are the same computer i don't know what happened but i
> only have one computer with Ubuntu running on it.
> So what i want to accomplish is the retrieval of the files in the "Shared
> With Me" location of the X960VFwLkbRRJrdZwbwf (this is the one from the
> first install) computer.
>