Comment 33 for bug 159594

I agree fully in that back traces should be automated, and allot of people work very hard on making ubuntu better, for free. I hope you take the time to get help obtaining the information needed to better diagnose your issue, this is how the open source model works, people write the software for free, people fix the bugs for free, people report and gather information needed for these developers for free.
Good luck with it, and I hope this doesn't cause you to leave Linux behind....

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of shanen (Shannon Jacobs)
Sent: Friday, September 26, 2008 5:49 PM
To: <email address hidden>
Subject: [Bug 159594] Re: Crash to white screen of death (possibly Firefox?)

Well, I can now confirm that the .gnomerc approach did not solve the
problem. There was one crash since I added that file. Just to confirm I
did it right, here is the cat result:

shanen@shanen-HH-WA70:~$ cat .gnomerc
export WINDOW_MANAGER=metacity

I need to run another memory check from GRUB, but I basically don't
believe it is hardware. Not sure because I think the best check is
running in Windows, and I haven't been running the machine in Windows
very much. What I can say is that I have never seen the crash when I was
running in Windows, and there was about a year when I only used the
machine in Windows. The crashes started only after Ubuntu was installed.

With regards to the recommended "stack/back traces from X", this part
seems too complicated for me, though I may tackle it again. However,
what I'd much prefer is that I *NOT* spend lots of time trying to fix
Ubuntu's problems. It's bad enough when I lose work in a crash--and I'm
getting antsy now and feel the pressure to save this before it crashes.

Look. Ubuntu is realizing that a crash has occurred. After the crash it
does the disk scan and an extra reboot before it's ready to go again.
That's the place where it should trigger it's debugging procedures and
install whatever needs to be installed to do fancy traces or backtraces
or whatever. If they can't fully automate it, at least the system should
report the problem to the Ubuntu people and they should be able to get
back to me (assuming there are enough similar crash events to be worth
worrying about).

Anyway, time to save it before it crashes again...

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Crash to white screen of death (possibly Firefox?)
https://bugs.launchpad.net/bugs/159594
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