Comment 98 for bug 196277

Revision history for this message
Jacob Nordfalk (jacob-nordfalk) wrote : 3 1/2 months, 20 dups, NO errata docu => distro switch

Its not that this is a critical bug for all non US-keyboard users....
Its not that is has been around for 3 1/2 months with now 20 duplicates...
Its that Ubuntu is giving new users NO CHANCE to find out what to do about the problem!

I have been using Mandriva, so I'm used to relase notes and errata.
http://wiki.mandriva.com/en/Releases/Mandriva/2008.0/Notes
http://wiki.mandriva.com/en/Releases/Mandriva/2008.0/Errata
These two documents are perhaps the most valuable documents at all for a distro.
They save all users (especially new ones!) for TONS of time.

Now see what you get in Ubuntu:
http://www.ubuntu.com/getubuntu/releasenotes/804 ... nothing, it's a joke!

And this bug is now the only one. To another show-stopper for Linux beginners (https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/149586) I got the answer 'this bug is not worth a mention'.

Now, I like Ubuntu and after I have spend the days needed to learn to do the right searches on Launchpad I will stick to it.
But the sole lack of an errata document with known bugs (and workarounds) makes me feel Ubuntu is NOT suited at all for beginner Linux users, becaurse they have hell no change whatsover to neither review their problem nor solve them!

So this (not the bug itself, but the lack of an errata document!) has made me confident that new users should perhaps try Ubuntu for fun, but if they decide to switch to Linux from Windows they should use another distro, perhaps Mandriva.

I hope this will not be taken as a flame, becaurse I like Ubuntu but this is just too important to not critisize.

Yours Jacob