Can not send 'Ctrl+Alt+Del'

Bug #199116 reported by Onkar Shinde
22
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Vinagre: VNC client for GNOME
Fix Released
Wishlist
vinagre (Ubuntu)
Fix Released
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: vinagre

There is no way to send 'Ctrl+Alt+Del' to remote machine which is often used to (un)lock workstations. 'realvnc' client allows this.

Changed in vinagre:
status: Unknown → Confirmed
Revision history for this message
Pedro Villavicencio (pedro) wrote :

thanks for your report.

Changed in vinagre:
assignee: nobody → desktop-bugs
importance: Undecided → Low
status: New → Triaged
Revision history for this message
scamper (scamper-22) wrote :

I'm sorry, can someone explain how this bug is labelled 'low' importance.
This is fundamental to a VNC program.

Revision history for this message
Pedro Villavicencio (pedro) wrote :

changing the importance wouldn't make a big difference for it, rather a patch would do it, feel free to provide one if it's a fundamental feature for you, thanks you.

Revision history for this message
komputes (komputes) wrote :

+1 (Started a duplicate bug so I'll just dump this in here) Upgraded to Hardy 8.04b and I have realised that tsclient is no longer the default vnc client. There is a feature bug in vinagre that developers should know about. In VNC to send special keys (such as ctrl-alt-del) to the remote system, you need to press F8 and select that option in the VNC menu, vinagre does not allow this which is a decline more than an improvement in usability (compared to tsclient).

Revision history for this message
kdizz (kdizzle) wrote :

I'm baffled by this as well. How are users going to connect to remote machines? A good windows server (oxymoron?) will require ctrl-alt-del to login, i'm not stuck. Will install other vnc's (tightvnc?) to get around this. Either way for the good of ubuntu, the default vnc mechanism should not have a fatal flaw like this. Long live Ubuntu!

Revision history for this message
ivan0921 (ivan0921) wrote :

Is there anyway to go back to using tsclient in ubuntu 8.04 for VNC instead of vinagre. Thanks

Revision history for this message
bf2mad (phil-eddies) wrote :

Without being able to do Ctrl+Alt+Del I am unable to use vinagre when dialling into work, I am now going back to windows or another vnc application for working from home.

Ctrl+Alt+Del is a fundamental feature of a vnc viewer, without out this feature vinagre is not fit for purpose and should not have been shipped with Hardy as standard.

This is very high importance for me and many others.

Revision history for this message
Waldgeist_dI (noway) wrote :

It might be superfluous to post another one of these comments, so feel free to beat me ;)! I ask for such a fundamental feature as well, as I am currently unable to connect to my M$ machines via Vinagre. Thanks in advance!

André

Revision history for this message
Waldgeist_dI (noway) wrote :

I want to apologize for my post, as this problem is only valid on my laptop, where I am experiencing Bug #217685 (seems to be an issue with the keyboard of my laptop). My workstation accepts Ctrl+Alt+Del after a single click in the vnc window, so logging on to a locked M$ box is no problem at all.

Greetings
Waldgeist

Revision history for this message
Onkar Shinde (onkarshinde) wrote :

Please find attached the debdiff. I have created a patch from upstream svn commit. The fix also introduces 2 new strings.

Revision history for this message
Onkar Shinde (onkarshinde) wrote :

Changing state to 'Confirmed' as debdiff is attached.

Changed in vinagre:
status: Triaged → Confirmed
Revision history for this message
Emilio Pozuelo Monfort (pochu) wrote :

Your debdiff seems to be text/html, so it's hard to read... could you make it text/plain?

Revision history for this message
Onkar Shinde (onkarshinde) wrote :

@Emilio,

It is launchpad that is causing the problem. This is weird. I have never seen this problem before.
If you use wget to download then you will get debdiff in text/plain format.

Changed in vinagre:
status: Confirmed → Fix Released
Revision history for this message
Emilio Pozuelo Monfort (pochu) wrote : Re: [Bug 199116] Re: Can not send 'Ctrl+Alt+Del'

Onkar Shinde wrote:
> @Emilio,
>
> It is launchpad that is causing the problem. This is weird. I have never seen this problem before.
> If you use wget to download then you will get debdiff in text/plain format.
>

Ah, I see. I've looked at it, but this needs approval from the SRU team, so
let's wait for their input.

Revision history for this message
Steve Langasek (vorlon) wrote :

Intrepid is open now, so the fix should be uploaded/tested first there before upload to hardy. Please re-subscribe ubuntu-sru and nominate this bug for release once this is done.

Please also provide the information described in <https://wiki.ubuntu.com/StableReleaseUpdates#head-a7a957d3d691c2754ba24e5085481107ed703b49>.

Revision history for this message
Onkar Shinde (onkarshinde) wrote :

Steve,

I discussed this issue already with seb128 on #ubuntu-devel and he said it was ok to get this fix in SRU before it is done in intrepid. Following are the two major reasons.
1. The bug is a regression from last Ubuntu version. xvncviewer had an option to send Ctrl + Alt + Del to server and this is necessary for Windows login when connected over VNC.
2. The fix will not be available in Vinagre release in GNOME 2.22.2. Instead it will be available in 2.23.x. So it will not get in Hardy with the sync/merge of GNOME 2.22.2.

Apart from this, should we really expect anyone to test Intrepid so early in the development cycle, assuming that vinagre will be updated with this fix within a month?

Please let me know what you think.

Revision history for this message
Emilio Pozuelo Monfort (pochu) wrote :

Onkar Shinde wrote:
> Steve,
>
> I discussed this issue already with seb128 on #ubuntu-devel and he said it was ok to get this fix in SRU before it is done in intrepid.

We could also upload the same patch to intrepid first, then do the SRU.

Jonh, where's this fixed upstream? in 2.23.1, or will it be in 2.23.2?

Revision history for this message
Jonh Wendell (wendell) wrote :

Em Sáb, 2008-05-03 às 10:39 +0000, Emilio Pozuelo Monfort escreveu:

> Jonh, where's this fixed upstream? in 2.23.1, or will it be in 2.23.2?

2.23.2

Cheers,
--
Jonh Wendell
www.bani.com.br

Revision history for this message
Jonh Wendell (wendell) wrote :

Fixed upstream.

Changed in vinagre:
status: Confirmed → Fix Committed
Revision history for this message
Benjamim (bbbenjy-gmail) wrote : Can send 'Ctrl+Alt+Del' = F11

Easy : F11 then ctrl+alt+del
But is a BUG =======

Revision history for this message
Jamie Lokier (jamie-shareable) wrote :

Thank you Benjamin. That is so not obvious and _very_ useful for connecting to Windows servers and VMs.

Actually, F11 makes no difference. Mouse focus is the trick.

The natural thing doesn't work. You're using the remote desktop, it has mouse focus, and you type ctrl+alt+del - that doesn't work and brings up Gnome's power menu (e.g.).

The trick is to have the mouse _not_ focused on the remote display. Then press ctrl+alt which switches to focus, then (still holding ctrl+alt) press del, and the remote display gets it.

It's not obvious. Fwiw, Microsoft VirtualPC has a menu option "Send Ctrl-Alt-Del" which makes sense. Something tells me the Vinagre developers didn't log in to Windows machines much :-)

Revision history for this message
scamper (scamper-22) wrote :

Thanks Jamie!

That did it. So weird though. Guess its a good work around for now.

Revision history for this message
Emilio Pozuelo Monfort (pochu) wrote :

2.23.4 is already in Intrepid

Changed in vinagre:
status: Fix Committed → Fix Released
Changed in vinagre:
importance: Unknown → Wishlist
Revision history for this message
TomaszChmielewski (mangoo-wpkg) wrote :

ctrl+alt+del does not work for me with vinagre 3.2.1 on Ubuntu 11.10.

Is there a way to replace vinagre with tsclient? ctrl+alt+del was working fine with tsclient.

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