Comment 87 for bug 107188

My solution was simple, Javier:

I'm a Windows tech support geek and I'm making the switch for a lot of
reasons but I have to admit I don’t know Linux like I know Window$ - not
yet anyway. Like you, I don't have the time or the experience to chase down
the problem or do file surgery on an operating system that's new to me. So
I resorted to the nuclear fix - wipe the drive and reinstall.

I had the relevant data backed up but it's just as easy to boot with a
Knoppix CD against the broken machine and back up the data that way. Once
that was done, I reinstalled from the installation CD right over the
original partitions. The install works just fine, it's the upgrade that's
crashing on us. This was true for my upgrade to 7.04 and again to 7.10.

It worked, of course, but it costs time to reconfigure and restore the
backed up data. Next time, maybe, I'll be ready to chase down the answers
but this is an old bug - more than a year old - and it's affected at least
two upgrades to date, so, I figure the developers are either totally
stumped or up to their collective eyeballs in a sea of more important
issues.

Something else you wrote caught my attention, though,

    <<Should I wait until the problem is solved or should I
    look for greener pastures?>>

It's not like Linux folk to sit around on their collective butts. I've
looked around and, for a n00by like myself, Ubuntu is easier to maintain
and I figure it's a good place to learn as well.

Speaker2Software
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-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Javier Arántegui
Sent: Friday, November 02, 2007 7:12 AM
To: <email address hidden>
Subject: [Bug 107188] Re: [MASTER] [kde] Upgrade tool crashed with "
Cannotallocate memory"

Hi!

How are the things going? I'm not a developer and am unable to apply the
simplest patch :-(

It's a little bit frustating to be in no men's land. Now my distro is in
the middle of the update process so neither I don't get the updates of
Kubuntu 7.04 nor I can upgrade :-(

Should I wait until the problem is solved or should I look for greener
pastures?

Javier

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[Snipped, thank you... Now, me want more cookie...]