Comment 39 for bug 477513

We don't do support here, bugzilla is a place for the developers.
The difference between support and us is that the support tries to help if people have issues with software and it doesn't matter what caused the problem in the first place. In bugzilla we try to identify bugs in the code of our product and fix the bugs in the code.

Your crash is identified by 2 independent people as bug in im-uim.so and not in our code. Sorry if you are not happy with he resolution of this bug (invalid) but do not change it back.
- https://bugzilla.mozilla.org/page.cgi?id=etiquette.html -> point 2.2

>You want me to go to the people who code UIM and say "I need to report a bug
>with your software that is not activated by actually interacting with your
>software in any way, does not manifest in any other software but Firefox, and
>only causes Firefox to crash when I'm using Firefox without touching any of
>your components".

Sure that is expected by us, and you should post them the stack trace as argument and they should confirm the case.

And finally you can thrust timeless words more than my words. He is a very respected developer earns his money with developing software (not paid by Mozilla.org) and he analyzed and fixed hundreds of Gecko crashes in the past while I'm only a bug triager in bugzila for several (8+) years .