Comment 38 for bug 477513

Revision history for this message
In , Dave M G (martin-autotelic) wrote :

You make a fair point and I'll tell you exactly why I am arguing your analysis.

I am a programmer and I do debugging as well, and I am not unfamiliar with the complexities of debugging. I know full well that just because a problem manifests down the line does not mean the problem was further up the code.

I am also fully aware that in situations where people are doing technical support for a lot of people, their first objective is to keep their inbox clear by finding someone else to blame.

You raise the analogy of a doctor. If I went to a doctor and I said my foot hurt, and he did some kind of scan of my body and said the problem was my hand, I would argue the point even though I am not a doctor.

You want me to go to the people who code UIM and say "I need to report a bug with your software that is not activated by actually interacting with your software in any way, does not manifest in any other software but Firefox, and only causes Firefox to crash when I'm using Firefox without touching any of your components".

I wouldn't blame them if they said "you know, I think your problem might be Firefox..."