Comment 36 for bug 460072

Hello,

This bug was originally reported a couple of years ago. A lot of things have changed since, and the problems that you are experiencing are probably different; so it's a little hard to debug when this happens. It would be a lot easier for us if you give us a hand here (pretty please :)

To the original reporter James Forestier, are you still experiencing the same problem? I'm going to mark this bug as Incomplete, waiting for your answer.

To the rest of you still having problems, please do the following to report a new bug with logs:

1. Open Applications->Accessories->Terminal and run: echo -e "[logging]\nlevel = DEBUG" > ~/.config/ubuntuone/logging.conf; u1sdtool -q; u1sdtool -c
2. Try to reproduce the synchronization problem.
3. On the terminal, run: ubuntu-bug ubuntuone-client
4. Attach ~/.cache/ubuntuone/log/syncdaemon.log and ~/.cache/ubuntuone/log/syncdaemon-exception.log to the bug report.

Note that attaching syncdaemon.log will show filenames you are attempting to sync with Ubuntu One. If you do not want this to be public, please mark the bug as private and this bug report will only be available to you and the Ubuntu One team.

Thank you, and sorry for the problems.
pura vida.