Comment 1 for bug 315644

Revision history for this message
Loye Young (loyeyoung) wrote : Re: [Bug 315644] [NEW] OEM config should offer to purge extra language packages

>In the event that more than one language pack is preinstalled, I think
>an option should be added to the end of the OEM config wizard to remove
>extra language support. This should be pre-selected, but disableable by
>OEMs who would prefer it not turned on by default.

This is an excellent idea. The additional updates for unnecessary languages
eat up bandwidth, further burden distribution servers, and inconvenience the
customer at update time.

We currently mitigate (somewhat) the problem in two ways: First, we ask the
customer at order time what languages are desired, but that's not always
possible to do, especially in a retail environment. (We also find that some
customers are a tad defensive or subtly evasive when responding.) Second, we
ship a DVD with addtional language packages relevant for the target market,
but that's not an optimal customer experience. I'm not even sure that anyone
ever looks at the documentation or the DVD anyway.

>A small mouse over should explain a little better what the ramifications
>would be as well as if possible the amount of disk space that would be
>freed by removing extra language support.

I like the concept, but a mouse-over would over-complicate things. (Not
everyone is physically able to use a mouse, and not every consumer computer
design contemplates one.) A concise sentence or two of explanation would
appropriately and neatly fit in the existing dialog box.

IMHO, the emphasis of that message should be on speeding up the update
procedure and on conservation of network and server resources. The addtional
hard drive space is trivial compared to the size of hard drives these days.
Everyone hates waiting for updates, however, and no one likes paying for
more bandwidth.

Happy Trails,

Loye Young
Isaac & Young Computer Company
Laredo, Texas
http://start.iycc.net