Comment 19 for bug 137527
Revision history for this message
| Ari Torhamo (ari-torhamo) wrote Re: Totem should notify users about installing libdvdread3 and libdvdcss2 to read encrypted DVD | #19 |
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I have to say I'm astonished that in 9.10, the eleventh version of Ubuntu, when a user tries to play a movie DVD, he's greeted with "Error occured, unable to read from the resource", instead of at least being given a pointer to the right help page. (The wrong help page would be the "Totem movie player manual", which is the first result you get (in Karmic) when you search with the word "dvd" in the Help). The right result, "Music, videos and photos", comes up seventh). I appreciate the difficulty to create a seamless user experience with media and codecs (on which a lot of great work has been done already), but at least we should lead the user forward to the next step. The further goal should be for example to let the user click a couple of OKs, be warned of possible legal aspects with understandable language and have the necessary codecs and other packages installed automatically.