Comment 4 for bug 597612

Thanks. Here I am:

COMMAND: lpstat -l -o
OUTPUT: no output at all - nothing

COMMAND: lpstat -l -p -v
OUTPUT: la stampante hp-LaserJet-1320-series è in attesa. Abilitata da mar 06 lug 2010 09:27:33 CEST
 Modulo montato:
 Tipi di contenuto: qualsiasi
 Tipi di stampante: sconosciuti
 Descrizione: Hewlett-Packard hp LaserJet 1320 series
 Avvisi: none
 Posizione: uffcom2
 Connessione: diretta
 Interfaccia: /etc/cups/ppd/hp-LaserJet-1320-series.ppd
 In caso di fallimento: nessun avviso
 Dopo il fallimento: continua
 Utenti autorizzati:
  (tutti)
 Moduli consentiti:
  (nessuno)
 Banner richiesto
 Set di caratteri:
  (nessuno)
 Tono predefinito:
 Dimensioni predefinite pagina:
 Impostazioni predefinite porta:
dispositivo per hp-LaserJet-1320-series: hp:/usb/hp_LaserJet_1320_series?serial=00CNRW66G0LB

COMMAND: cancel -a
OUTPUT: no output at all - nothing

QUESTION: Can you print now?
ANSWER: no, I can't - the printing-queue window still claims for "printing in progress - the printer may be not connected" (I'm translating from Italian). From the control-panel interface, the "ink-level update" button leads me to the same message "the printer may be not connected".

The file /var/log/cups/error_log shows these tail lines (repeated many many times):
D [06/Jul/2010:12:31:15 +0200] [Job 1030] Error: Illegal entry in bfrange block in ToUnicode CMap

and after these lines, something more:
D [06/Jul/2010:12:31:15 +0200] [Job 1030] STATE: +connecting-to-device
D [06/Jul/2010:12:31:15 +0200] [Job 1030] prnt/backend/hp.c 745: ERROR: open device failed stat=12: hp:/usb/hp_LaserJet_1320_series?serial=00CNRW66G0LB
D [06/Jul/2010:12:31:15 +0200] [Job 1030] Backend returned status 1 (failed)
D [06/Jul/2010:12:31:15 +0200] [Job 1030] End of messages
D [06/Jul/2010:12:31:15 +0200] [Job 1030] printer-state=3(idle)
D [06/Jul/2010:12:31:15 +0200] [Job 1030] printer-state-message="/usr/lib/cups/backend/hp failed"
D [06/Jul/2010:12:31:15 +0200] [Job 1030] printer-state-reasons=none

I hope this will help You (and me as well!).

Many thanks for Your very fast reply.

Ciao
CM