Comment 108 for bug 389322

Try running Pidgin from terminal...then...

you can try closing all pidgins and run:

mv ~/.purple ~/.purple_old

and rerun pidgin. If it works then you have 2 choices:
1, rename back and attempt to troubleshoot the profile as it is corrupted somewhere (hard)
2, rebuild a fresh profile with your accounts and settings (easy)

The old profile is not deleted, only renamed. This allows an easy
rollback path.

If the app still doesnt work, you can rename back then run:

sudo apt-get --purge remove pidgin; sudo apt-get --purge autoremove;
sudo apt-get clean; sudo apt-get update; sudo apt-get install pidgin

Which will reinstall a fresh version of pidgin from the repositorys.

--- On Thu, 8/20/09, Chandria <email address hidden> wrote:

From: Chandria <email address hidden>
Subject: Re: [Bug 389322] Re: Yahoo server authentication changed: Pidgin =<2.5.6 will not connect to Yahoo! servers.
To: <email address hidden>
Date: Thursday, August 20, 2009, 1:36 PM

Pidgin 2.5.8   Firefox 3.0.13

________________________________
From: clombard <email address hidden>
To: <email address hidden>
Sent: Thursday, 20 August, 2009 17:31:25
Subject: Re: [Bug 389322] Re: Yahoo server authentication changed: Pidgin =<2.5.6 will not connect to Yahoo! servers.

hello...what version of Firefox and Pidgin are you using...?

--- On Thu, 8/20/09, saasitah <email address hidden> wrote:

From: saasitah <email address hidden>
Subject: [Bug 389322] Re: Yahoo server authentication changed: Pidgin =<2.5.6 will not connect to Yahoo! servers.
To: <email address hidden>
Date: Thursday, August 20, 2009, 8:33 AM

ok, mine is about yahoo. it just keeps on hanging and i have to restart
firefox each and every time. This happens on different machines at times
not, please help out am stranded

--
Yahoo server authentication changed: Pidgin =<2.5.6 will not connect to Yahoo! servers.
https://bugs.launchpad.net/bugs/389322
You received this bug notification because you are a direct subscriber
of a duplicate bug.

--
Yahoo server authentication changed: Pidgin =<2.5.6 will not connect to Yahoo! servers.
https://bugs.launchpad.net/bugs/389322
You received this bug notification because you are a direct subscriber
of a duplicate bug.

Status in Hardy Heron Backports: Invalid
Status in Pidgin: Fix Committed
Status in “pidgin” package in Ubuntu: Fix Released
Status in pidgin in Ubuntu Dapper: Won't Fix
Status in pidgin in Ubuntu Hardy: Confirmed
Status in pidgin in Ubuntu Intrepid: Confirmed
Status in pidgin in Ubuntu Jaunty: Fix Released
Status in pidgin in Ubuntu Karmic: Fix Released

Bug description:
Binary package hint: pidgin

Just hangs trying to connect to yahoo.
all other account types seem to be working fine just not yahoo.
pidgin 2.5.5
====================================
pidgin debug log :
(09:19:46) account: Connecting to account MyYahooAccount
(09:19:46) connection: Connecting. gc = 0x8e3e1c8
(09:19:46) dns: DNS query for 'scs.msg.yahoo.com' queued
(09:19:46) dns: DNS child 5936 no longer exists
(09:19:46) dns: Created new DNS child 6064, there are now 1 children.
(09:19:46) dns: Successfully sent DNS request to child 6064
(09:19:48) dns: Got response for 'scs.msg.yahoo.com'
(09:19:48) dnsquery: IP resolved for scs.msg.yahoo.com
(09:19:48) proxy: Attempting connection to 76.13.15.32
(09:19:48) proxy: Connecting to scs.msg.yahoo.com:5050 with no proxy
(09:19:48) proxy: Connection in progress
(09:19:49) proxy: Connecting to scs.msg.yahoo.com:5050.
(09:19:49) yahoo: 96 bytes to read, rxlen is 116
(09:19:49) yahoo: Yahoo Service: 0x57 Status: 1
(09:19:49) yahoo: yahoo status: 12
====================================
ping to yahoo server :
ping scs.msg.yahoo.com
PING scs.msg.yahoo.com (76.13.15.36) 56(84) bytes of data.
64 bytes from cs108.msg.ac4.yahoo.com (76.13.15.36): icmp_seq=1 ttl=48 time=638 ms
64 bytes from cs108.msg.ac4.yahoo.com (76.13.15.36): icmp_seq=2 ttl=48 time=628 ms
64 bytes from cs108.msg.ac4.yahoo.com (76.13.15.36): icmp_seq=3 ttl=48 time=659 ms
64 bytes from cs108.msg.ac4.yahoo.com (76.13.15.36): icmp_seq=4 ttl=48 time=817 ms
64 bytes from cs108.msg.ac4.yahoo.com (76.13.15.36): icmp_seq=5 ttl=48 time=659 ms
====================================
netstat :
tcp 0 0 xxx.xxx.xxx.xxx:49159 76.13.15.32:5050 ESTABLISHED
tcp 0 0 xxx.xxx.xxx.xxx:52467 68.180.217.8:5050 ESTABLISHED
====================================

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/pidgin
NonfreeKernelModules: nvidia
Package: pidgin 1:2.5.5-1ubuntu8.1
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: pidgin
Uname: Linux 2.6.28-13-generic i686

--
Yahoo server authentication changed: Pidgin =<2.5.6 will not connect to Yahoo! servers.
https://bugs.launchpad.net/bugs/389322
You received this bug notification because you are a direct subscriber
of a duplicate bug.