Openoffice Impress Memory Leak

Bug #173192 reported by encompass
12
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Binary package hint: openoffice.org-impress

When using impress I notice the the memory, depending on my slideshow, quickly fills up my memory, all 1gb ram and 1.1gb of swap to the max, crippling my system in the middle of my presentations on linux.
I am going to attach my latest presentation and hopefull you can get the idea. The presentation may not work if it is not on your desktop in a folder called seminar talk. But that is a bug for another day.
I think this bug cripples the way we show the linux is a great system to use and in terms of bug No. 1, This is an embarrassment.

Revision history for this message
encompass (encompass) wrote :

Here is the presentation as promised....

Revision history for this message
donatello (aditya.mmy) wrote :

The bug is easily reproduced in my comp too with same presentation and happens with some others too. I found my Xorg taking about 800 MB of memory and OpenOffice itself went up to about 600. The amount of memory in use increases as we spend more time on the slide show.

Revision history for this message
donatello (aditya.mmy) wrote :

This bug can be considered confirmed, it happens to me too and on various presentations.

Changed in openoffice.org:
status: New → Confirmed
Revision history for this message
Markus Krötzsch (mak-aifb) wrote :

I experience the same problem (gutsy, openoffice.org-impress 1:2.3.0-1ubuntu5.3), xorg mem usage at 90% at 1G RAM, and it does not go away when terminating Impress but only after restarting X.

Note that this bug is absolutely critical, since it renders Impress useless for replaying presentations, which is about the only truly indispensable functionality it has. Even rolling back Ubuntu to older versions of Impress would be an improvement (I assume that it worked at some stage?!). For now, I have to switch back to using a PPT output of my tediously prepared talk, and replay it on a Crossover-emulation of PowerPoint.

Please act fast.

Revision history for this message
Markus Krötzsch (mak-aifb) wrote :

Correction: The memory usage of Xorg now did go down without restart. It just took some time after terminating Impress.

Revision history for this message
SqUe (sque) wrote :

Maybe this bug is dup of #183019 bug and vice-versa. Someone should check this

Revision history for this message
ws (w-s) wrote :

Same here with an info point in the public area running OOimpress in server mode.
Test between 2 machines:
A running ooimpress endless presentation
B running X server
On B memory usage by the Xorg process is constantly increasing, but not so fast as with DISPLAY=localhost:0
Increase will be endless until out of memory (incl. swap space) with "kill" by oom-killer under Linux.
Conclusion for now: it's OOimpress.
With version OO 2.0.4 (debian etch), this memory consumption happend in the process soffice.bin instead of Xorg actually.
Reproducible in client mode of OO (it does NOT happen in server mode only).
It hat been running without leakage in OO 1.3.x (but without feature to use jodconverter to get SWF on the fly).
any hints got from 3rd part ?

Revision history for this message
Chris Cheney (ccheney) wrote :

I believe that this bug may be fixed on Ubuntu Hardy (8.04) if anyone experiencing this problem can test on Hardy and let me know if it is fixed I would appreciate it. If it is the same issue as bug #183019 then it appears to be fixed in Hardy.

Thanks,

Chris Cheney

Changed in openoffice.org:
assignee: nobody → ccheney
status: Confirmed → Incomplete
Revision history for this message
Chris Cheney (ccheney) wrote :

I believe that this bug has been corrected in Ubuntu hardy OpenOffice.org 1:2.4.0~rc2-1ubuntu3 so I changed the bug to Fix Released. If after upgrading you still see this issue please feel free to reopen the bug.

I only saw the memory consumption of OOo rise by about 30MB over the entire presentation, and there was a fix added that I think may have solved the Xorg memory increase issue as well.

Thanks,

Chris Cheney

Changed in openoffice.org:
assignee: ccheney → nobody
status: Incomplete → Fix Released
Revision history for this message
Claudio Trujillo (claudio-trujillo) wrote :

I'm so sad to say that the bug hasn't been corrected, i had the last exam in my university and I was using ooimpress to show the presentation, and in the middle of this, the 2 GB!!! of memory were consumed for the process, I had to turn off my laptop in the hard way....it was soo stressful....well I hope that this bug will be corrected ASAP....We can NOT make presentation with openoffice.....

Bye

Revision history for this message
donatello (aditya.mmy) wrote :

@Claudio Trujillo:
Can you please provide more information like the version of OpenOffice that you were using?

Revision history for this message
encompass (encompass) wrote : Re: [Bug 173192] Re: Openoffice Impress Memory Leak

I reported it firt in Gutsy if I am not mistaken. But I still am
seeing this in 2.4 Hardy

On Thu, Apr 10, 2008 at 11:53 AM, donatello <email address hidden> wrote:
> @Claudio Trujillo:
> Can you please provide more information like the version of OpenOffice that you were using?
>
>
>
> --
> Openoffice Impress Memory Leak
> https://bugs.launchpad.net/bugs/173192
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message
Chris Cheney (ccheney) wrote :

Reopening to examine the issue again.

Changed in openoffice.org:
status: Fix Released → New
Revision history for this message
Claudio Trujillo (claudio-trujillo) wrote :

@donatello

I was using the last version installed in ubuntu gustsy gibbon fully updated, it's 2.3 but i don't remember the exactly version number(I don't have my laptop now) It is installed in a dell xpsm1210 with a nvidia geforce go 7300 Iguess, I will confirm in a couple of hours details about version and video card. Well I hope that it can help.

Thank's in advance.

Revision history for this message
Claudio Trujillo (claudio-trujillo) wrote :

Well, I have discovered that the problem is when i'm using some kind of effects of transition of each page of the presentation, when I use NO effect, the problem is gone. Well anyway there is an issue that should be solved.

I'm using openoffice 2.3.0-1ubuntu5.3 and I have an GeForce Go 7400, not 7300 how I said in the previus message. Ok guys I hope you can help us.

Thank's in advance

Revision history for this message
Chris Cheney (ccheney) wrote :

Do you still have this problem with openoffice.org 1:2.4.1-1ubuntu2 in Ubuntu 8.04?

Changed in openoffice.org:
status: New → Incomplete
Revision history for this message
Claudio Trujillo (claudio-trujillo) wrote :

I will tell you tonight if I still have this problem with openoffice.
Thank's for asking.

Bye.
Claudio Trujillo M.

On Wed, Jul 23, 2008 at 2:41 PM, Chris Cheney <email address hidden> wrote:

> Do you still have this problem with openoffice.org 1:2.4.1-1ubuntu2 in
> Ubuntu 8.04?
>
> ** Changed in: openoffice.org (Ubuntu)
> Status: New => Incomplete
>
> --
> Openoffice Impress Memory Leak
> https://bugs.launchpad.net/bugs/173192
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Saludos
Claudio Trujillo Mu~noz

Revision history for this message
Claudio Trujillo (claudio-trujillo) wrote :

Chris,

I don't have this problem now in ubuntu 8.04.

Thank's for asking.

Good bye.

El mié, 23-07-2008 a las 18:41 +0000, Chris Cheney escribió:
> Do you still have this problem with openoffice.org 1:2.4.1-1ubuntu2 in
> Ubuntu 8.04?
>
> ** Changed in: openoffice.org (Ubuntu)
> Status: New => Incomplete
>

Revision history for this message
encompass (encompass) wrote :

It looks like it isn't giving me the memory leak with the slide show that I made before. Seems they have fixed it.
For me this bug is closed and fixed upstream.

Revision history for this message
encompass (encompass) wrote :

Fix released upstream

Changed in openoffice.org:
status: Incomplete → Fix Released
Revision history for this message
encompass (encompass) wrote : Jason Brower wants to stay in touch on LinkedIn

LinkedIn
------------

Bug,

I'd like to add you to my professional network on LinkedIn.

- Jason Brower

Jason Brower
Developer at Xemec Oy
Finland

Confirm that you know Jason Brower
https://www.linkedin.com/e/bh3x4z-gdufa61o-2w/isd/1648488189/usFg3WQx/

------
(c) 2010, LinkedIn Corporation

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.