Comment 21 for bug 61237

During our recent usability tests one of the subjects (an accountant, using Windows/MS Excel daily) had huge problems with dragging and dropping a file (exactly as described here) and, after about five minutes of trying - already very frustrated - had to revert to right-click copy and file>paste to finally succeed. I don't have to mention that by that moment his opinion about Ubuntu had already been formed.

Issues like that hurt Ubuntu's reputation greatly. I was surprised seeing this bug's priority set to "Low", this is certainly a high-priority issue.