Comment 4 for bug 605400

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it without more information.

Please run the following command which will attach necessary information:

apport-collect 605400
if you are using Karmic Koala (9.10) or newer, or

apport-collect -p linux-image-`uname -r` BUGNUMBER
if you are using Jaunty Jackalope (9.04).

Bear in mind that you may need to install the python-launchpadlib package from the universe repository with 'sudo apt-get install python-launchpadlib'. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report.

If you are using an older release or cannot use apport please at least add the following information (pay attention to lspci's additional options):

First run the following commands:
1) uname -a > uname-a.log
2) dmesg > dmesg.log
3) sudo lspci -vvnn > lspci-vvnn.log
4) cat /proc/version_signature > version.log
then attach the files separately to the bug report (not pasted into comments or tar/zip-ed).

For your reference, the full description of procedures for kernel related bug reports is available at https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in advance!