Ubuntu
linux package

Bug #576777
Comment #9

Comment 9 for bug 576777

Revision history for this message

weston (mwlundgren) wrote on 2010-05-19: Re: [Bug 576777] Re: USB Mass Storage Mobile Phone Fails to Mount

Thank you. I will try this, unfortunately I dropped my laptop and it will
require some soldering first.

On Mon, May 17, 2010 at 9:51 AM, Jeremy Foshee
<email address hidden>wrote:

> Hi weston,
>
> If you could also please test the latest upstream kernel available that
> would be great. It will allow additional upstream developers to examine the
> issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once
> you've tested the upstream kernel, please remove the
> 'needs-upstream-testing' tag. This can be done by clicking on the yellow
> pencil icon next to the tag located at the bottom of the bug description and
> deleting the 'needs-upstream-testing' text. Please let us know your
> results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> USB Mass Storage Mobile Phone Fails to Mount
> https://bugs.launchpad.net/bugs/576777
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> My phone is a Kyocera Tempo. The last time I know this worked was in
> K/Ubuntu 7. I assumed I was doing something wrong, but finally decided to do
> some digging. lsusb reports the phone is connected:
>
> Bus 002 Device 011: ID 0c88:1000 Kyocera Wireless Corp.
>
> dmesg gives an error consistently (see below). Phone and cable work fine in
> MS Windows (but what fun is that!) This is my first bug report, so please
> let me know if there is something I should be doing differently. (I'd like
> be as helpful as possible.)
>
> Thanks in advance!
>
> [ 1644.485340] Buffer I/O error on device sdb, logical block 64
> [ 1644.485353] Buffer I/O error on device sdb, logical block 65
> [ 1644.640106] usb 2-2: reset full speed USB device using ohci_hcd and
> address 13
> [ 1644.980115] usb 2-2: reset full speed USB device using ohci_hcd and
> address 13
> [ 1645.320064] usb 2-2: reset full speed USB device using ohci_hcd and
> address 13
> [ 1645.690086] usb 2-2: reset full speed USB device using ohci_hcd and
> address 13
> [ 1646.030101] usb 2-2: reset full speed USB device using ohci_hcd and
> address 13
> [ 1646.370108] usb 2-2: reset full speed USB device using ohci_hcd and
> address 13
> [ 1646.555263] sd 11:0:0:0: [sdb] Result: hostbyte=DID_ERROR
> driverbyte=DRIVER_SENSE
> [ 1646.555279] sd 11:0:0:0: [sdb] Sense Key : Illegal Request [current]
> [ 1646.555291] sd 11:0:0:0: [sdb] Add. Sense: Invalid field in cdb
> [ 1646.555305] sd 11:0:0:0: [sdb] CDB: Read(10): 28 00 00 00 00 40 00 00 08
> 00
> [ 1646.555326] end_request: I/O error, dev sdb, sector 64
> [ 1647.612002] usb 2-2: USB disconnect, address 13
> [ 1647.612335] sd 11:0:0:0: [sdb] Unhandled error code
> [ 1647.612341] sd 11:0:0:0: [sdb] Result: hostbyte=DID_ERROR
> driverbyte=DRIVER_OK
> [ 1647.612351] sd 11:0:0:0: [sdb] CDB: Read(10): 28 00 00 00 00 40 00 00 08
> 00
> [ 1647.612374] end_request: I/O error, dev sdb, sector 64
> [ 1647.612385] __ratelimit: 14 callbacks suppressed
> [ 1647.612393] Buffer I/O error on device sdb, logical block 64
> [ 1647.612404] Buffer I/O error on device sdb, logical block 65
> [ 1647.612411] Buffer I/O error on device sdb, logical block 66
> [ 1647.612419] Buffer I/O error on device sdb, logical block 67
> [ 1647.612426] Buffer I/O error on device sdb, logical block 68
> [ 1647.612433] Buffer I/O error on device sdb, logical block 69
> [ 1647.612440] Buffer I/O error on device sdb, logical block 70
> [ 1647.612448] Buffer I/O error on device sdb, logical block 71
> [ 1649.200080] usb 2-2: new full speed USB device using ohci_hcd and
> address 14
> [ 1649.392596] usb 2-2: configuration #1 chosen from 1 choice
> [ 1654.353567] usb 2-2: USB disconnect, address 14
> [ 1655.940094] usb 2-2: new full speed USB device using ohci_hcd and
> address 15
> [ 1656.131488] usb 2-2: configuration #1 chosen from 1 choice
> [ 1656.133662] scsi12 : SCSI emulation for USB Mass Storage devices
> [ 1656.134078] usb-storage: device found at 15
> [ 1656.134084] usb-storage: waiting for device to settle before scanning
> [ 1661.133232] usb-storage: device scan complete
> [ 1661.139195] scsi 12:0:0:0: Direct-Access Qualcomm MMC Storage
> 2.31 PQ: 0 ANSI: 2
> [ 1661.140360] sd 12:0:0:0: Attached scsi generic sg2 type 0
> [ 1661.290073] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1661.485223] sd 12:0:0:0: [sdb] 3987457 512-byte logical blocks: (2.04
> GB/1.90 GiB)
> [ 1661.495202] sd 12:0:0:0: [sdb] Write Protect is off
> [ 1661.495212] sd 12:0:0:0: [sdb] Mode Sense: 03 00 00 00
> [ 1661.495219] sd 12:0:0:0: [sdb] Assuming drive cache: write through
> [ 1661.523227] sd 12:0:0:0: [sdb] Assuming drive cache: write through
> [ 1661.523242] sdb: sdb1
> [ 1661.560235] sd 12:0:0:0: [sdb] Assuming drive cache: write through
> [ 1661.560250] sd 12:0:0:0: [sdb] Attached SCSI removable disk
> [ 1661.780083] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1662.120061] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1662.450084] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1662.665225] sd 12:0:0:0: [sdb] Unhandled sense code
> [ 1662.665236] sd 12:0:0:0: [sdb] Result: hostbyte=DID_OK
> driverbyte=DRIVER_SENSE
> [ 1662.665248] sd 12:0:0:0: [sdb] Sense Key : Medium Error [current]
> [ 1662.665260] sd 12:0:0:0: [sdb] Add. Sense: Recorded entity not found
> [ 1662.665272] sd 12:0:0:0: [sdb] CDB: Read(10): 28 00 00 3c d8 00 00 00 01
> 00
> [ 1662.665295] end_request: I/O error, dev sdb, sector 3987456
> [ 1662.665308] Buffer I/O error on device sdb, logical block 3987456
> [ 1662.820075] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1663.160082] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1663.500078] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1663.685225] sd 12:0:0:0: [sdb] Unhandled sense code
> [ 1663.685236] sd 12:0:0:0: [sdb] Result: hostbyte=DID_OK
> driverbyte=DRIVER_SENSE
> [ 1663.685248] sd 12:0:0:0: [sdb] Sense Key : Medium Error [current]
> [ 1663.685260] sd 12:0:0:0: [sdb] Add. Sense: Recorded entity not found
> [ 1663.685273] sd 12:0:0:0: [sdb] CDB: Read(10): 28 00 00 3c d8 00 00 00 01
> 00
> [ 1663.685295] end_request: I/O error, dev sdb, sector 3987456
> [ 1663.685308] Buffer I/O error on device sdb, logical block 3987456
> [ 1663.840071] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1664.180114] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1664.520112] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1664.860099] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1665.200099] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1665.540128] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1665.725233] sd 12:0:0:0: [sdb] Result: hostbyte=DID_ERROR
> driverbyte=DRIVER_SENSE
> [ 1665.725250] sd 12:0:0:0: [sdb] Sense Key : Illegal Request [current]
> [ 1665.725262] sd 12:0:0:0: [sdb] Add. Sense: Invalid field in cdb
> [ 1665.725277] sd 12:0:0:0: [sdb] CDB: Read(10): 28 00 00 3c d7 f8 00 00 01
> 00
> [ 1665.725299] end_request: I/O error, dev sdb, sector 3987448
> [ 1665.725312] Buffer I/O error on device sdb, logical block 3987448
> [ 1665.725323] Buffer I/O error on device sdb, logical block 3987449
> [ 1665.725331] Buffer I/O error on device sdb, logical block 3987450
> [ 1665.725339] Buffer I/O error on device sdb, logical block 3987451
> [ 1665.725348] Buffer I/O error on device sdb, logical block 3987452
> [ 1665.725357] Buffer I/O error on device sdb, logical block 3987453
> [ 1665.725365] Buffer I/O error on device sdb, logical block 3987454
> [ 1665.725373] Buffer I/O error on device sdb, logical block 3987455
> [ 1665.880098] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1666.220100] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1666.590065] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: konqueror 4:4.4.2-0ubuntu2
> ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
> Uname: Linux 2.6.32-22-generic x86_64
> NonfreeKernelModules: fglrx
> Architecture: amd64
> Date: Thu May 6 22:42:47 2010
> InstallationMedia: Kubuntu 10.04 LTS "Lucid Lynx" - Release amd64
> (20100427)
> ProcEnviron:
> LANGUAGE=
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: kdebase
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/576777/+subscribe
>

Thank you. I will try this, unfortunately I dropped my laptop and it will
require some soldering first.

On Mon, May 17, 2010 at 9:51 AM, Jeremy Foshee
<jeremy.foshee@canonical.com>wrote:

> Hi weston,
>
> If you could also please test the latest upstream kernel available that
> would be great.  It will allow additional upstream developers to examine the
> issue.  Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .  Once
> you've tested the upstream kernel, please remove the
> 'needs-upstream-testing' tag.  This can be done by clicking on the yellow
> pencil icon next to the tag located at the bottom of the bug description and
> deleting the 'needs-upstream-testing' text.  Please let us know your
> results.
>
> Thanks in advance.
>
>    [This is an automated message.  Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
>       Status: New => Incomplete
>
> --
> USB Mass Storage Mobile Phone Fails to Mount
> https://bugs.launchpad.net/bugs/576777
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> My phone is a Kyocera Tempo. The last time I know this worked was in
> K/Ubuntu 7. I assumed I was doing something wrong, but finally decided to do
> some digging. lsusb reports the phone is connected:
>
> Bus 002 Device 011: ID 0c88:1000 Kyocera Wireless Corp.
>
> dmesg gives an error consistently (see below). Phone and cable work fine in
> MS Windows (but what fun is that!) This is my first bug report, so please
> let me know if there is something I should be doing differently. (I'd like
> be as helpful as possible.)
>
> Thanks in advance!
>
> [ 1644.485340] Buffer I/O error on device sdb, logical block 64
> [ 1644.485353] Buffer I/O error on device sdb, logical block 65
> [ 1644.640106] usb 2-2: reset full speed USB device using ohci_hcd and
> address 13
> [ 1644.980115] usb 2-2: reset full speed USB device using ohci_hcd and
> address 13
> [ 1645.320064] usb 2-2: reset full speed USB device using ohci_hcd and
> address 13
> [ 1645.690086] usb 2-2: reset full speed USB device using ohci_hcd and
> address 13
> [ 1646.030101] usb 2-2: reset full speed USB device using ohci_hcd and
> address 13
> [ 1646.370108] usb 2-2: reset full speed USB device using ohci_hcd and
> address 13
> [ 1646.555263] sd 11:0:0:0: [sdb] Result: hostbyte=DID_ERROR
> driverbyte=DRIVER_SENSE
> [ 1646.555279] sd 11:0:0:0: [sdb] Sense Key : Illegal Request [current]
> [ 1646.555291] sd 11:0:0:0: [sdb] Add. Sense: Invalid field in cdb
> [ 1646.555305] sd 11:0:0:0: [sdb] CDB: Read(10): 28 00 00 00 00 40 00 00 08
> 00
> [ 1646.555326] end_request: I/O error, dev sdb, sector 64
> [ 1647.612002] usb 2-2: USB disconnect, address 13
> [ 1647.612335] sd 11:0:0:0: [sdb] Unhandled error code
> [ 1647.612341] sd 11:0:0:0: [sdb] Result: hostbyte=DID_ERROR
> driverbyte=DRIVER_OK
> [ 1647.612351] sd 11:0:0:0: [sdb] CDB: Read(10): 28 00 00 00 00 40 00 00 08
> 00
> [ 1647.612374] end_request: I/O error, dev sdb, sector 64
> [ 1647.612385] __ratelimit: 14 callbacks suppressed
> [ 1647.612393] Buffer I/O error on device sdb, logical block 64
> [ 1647.612404] Buffer I/O error on device sdb, logical block 65
> [ 1647.612411] Buffer I/O error on device sdb, logical block 66
> [ 1647.612419] Buffer I/O error on device sdb, logical block 67
> [ 1647.612426] Buffer I/O error on device sdb, logical block 68
> [ 1647.612433] Buffer I/O error on device sdb, logical block 69
> [ 1647.612440] Buffer I/O error on device sdb, logical block 70
> [ 1647.612448] Buffer I/O error on device sdb, logical block 71
> [ 1649.200080] usb 2-2: new full speed USB device using ohci_hcd and
> address 14
> [ 1649.392596] usb 2-2: configuration #1 chosen from 1 choice
> [ 1654.353567] usb 2-2: USB disconnect, address 14
> [ 1655.940094] usb 2-2: new full speed USB device using ohci_hcd and
> address 15
> [ 1656.131488] usb 2-2: configuration #1 chosen from 1 choice
> [ 1656.133662] scsi12 : SCSI emulation for USB Mass Storage devices
> [ 1656.134078] usb-storage: device found at 15
> [ 1656.134084] usb-storage: waiting for device to settle before scanning
> [ 1661.133232] usb-storage: device scan complete
> [ 1661.139195] scsi 12:0:0:0: Direct-Access     Qualcomm MMC Storage
>  2.31 PQ: 0 ANSI: 2
> [ 1661.140360] sd 12:0:0:0: Attached scsi generic sg2 type 0
> [ 1661.290073] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1661.485223] sd 12:0:0:0: [sdb] 3987457 512-byte logical blocks: (2.04
> GB/1.90 GiB)
> [ 1661.495202] sd 12:0:0:0: [sdb] Write Protect is off
> [ 1661.495212] sd 12:0:0:0: [sdb] Mode Sense: 03 00 00 00
> [ 1661.495219] sd 12:0:0:0: [sdb] Assuming drive cache: write through
> [ 1661.523227] sd 12:0:0:0: [sdb] Assuming drive cache: write through
> [ 1661.523242]  sdb: sdb1
> [ 1661.560235] sd 12:0:0:0: [sdb] Assuming drive cache: write through
> [ 1661.560250] sd 12:0:0:0: [sdb] Attached SCSI removable disk
> [ 1661.780083] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1662.120061] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1662.450084] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1662.665225] sd 12:0:0:0: [sdb] Unhandled sense code
> [ 1662.665236] sd 12:0:0:0: [sdb] Result: hostbyte=DID_OK
> driverbyte=DRIVER_SENSE
> [ 1662.665248] sd 12:0:0:0: [sdb] Sense Key : Medium Error [current]
> [ 1662.665260] sd 12:0:0:0: [sdb] Add. Sense: Recorded entity not found
> [ 1662.665272] sd 12:0:0:0: [sdb] CDB: Read(10): 28 00 00 3c d8 00 00 00 01
> 00
> [ 1662.665295] end_request: I/O error, dev sdb, sector 3987456
> [ 1662.665308] Buffer I/O error on device sdb, logical block 3987456
> [ 1662.820075] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1663.160082] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1663.500078] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1663.685225] sd 12:0:0:0: [sdb] Unhandled sense code
> [ 1663.685236] sd 12:0:0:0: [sdb] Result: hostbyte=DID_OK
> driverbyte=DRIVER_SENSE
> [ 1663.685248] sd 12:0:0:0: [sdb] Sense Key : Medium Error [current]
> [ 1663.685260] sd 12:0:0:0: [sdb] Add. Sense: Recorded entity not found
> [ 1663.685273] sd 12:0:0:0: [sdb] CDB: Read(10): 28 00 00 3c d8 00 00 00 01
> 00
> [ 1663.685295] end_request: I/O error, dev sdb, sector 3987456
> [ 1663.685308] Buffer I/O error on device sdb, logical block 3987456
> [ 1663.840071] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1664.180114] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1664.520112] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1664.860099] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1665.200099] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1665.540128] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1665.725233] sd 12:0:0:0: [sdb] Result: hostbyte=DID_ERROR
> driverbyte=DRIVER_SENSE
> [ 1665.725250] sd 12:0:0:0: [sdb] Sense Key : Illegal Request [current]
> [ 1665.725262] sd 12:0:0:0: [sdb] Add. Sense: Invalid field in cdb
> [ 1665.725277] sd 12:0:0:0: [sdb] CDB: Read(10): 28 00 00 3c d7 f8 00 00 01
> 00
> [ 1665.725299] end_request: I/O error, dev sdb, sector 3987448
> [ 1665.725312] Buffer I/O error on device sdb, logical block 3987448
> [ 1665.725323] Buffer I/O error on device sdb, logical block 3987449
> [ 1665.725331] Buffer I/O error on device sdb, logical block 3987450
> [ 1665.725339] Buffer I/O error on device sdb, logical block 3987451
> [ 1665.725348] Buffer I/O error on device sdb, logical block 3987452
> [ 1665.725357] Buffer I/O error on device sdb, logical block 3987453
> [ 1665.725365] Buffer I/O error on device sdb, logical block 3987454
> [ 1665.725373] Buffer I/O error on device sdb, logical block 3987455
> [ 1665.880098] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1666.220100] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
> [ 1666.590065] usb 2-2: reset full speed USB device using ohci_hcd and
> address 15
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: konqueror 4:4.4.2-0ubuntu2
> ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
> Uname: Linux 2.6.32-22-generic x86_64
> NonfreeKernelModules: fglrx
> Architecture: amd64
> Date: Thu May  6 22:42:47 2010
> InstallationMedia: Kubuntu 10.04 LTS "Lucid Lynx" - Release amd64
> (20100427)
> ProcEnviron:
>  LANGUAGE=
>  LANG=en_US.UTF-8
>  SHELL=/bin/bash
> SourcePackage: kdebase
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/576777/+subscribe
>

Ubuntulinux package

Comment 9 for bug 576777

Ubuntu
linux package