Comment 30 for bug 561802

I am having the same issue with my laptop. It is a Dell E6510 with an Intel Core i5 chip and with the Intel graphics (not nvidia). Vanilla install of Ubuntu 10.04 with all patches applied (up to date as of posting) and I cannot use the external video display. Upon plugging in an external monitor using the VGA adapter and then going into System->Preferences->Monitors, I get a black screen and no mouse movements at all. Even CTRL+ALT+BKSP doesn't kick me out of X.

I've tried all of the above options and they did not work.

Here is more info to help diagnose the problem, if anyone needs anything else, please let me know and I will post.

System has latest A03 bios but it did the same thing with A01 and A01.1 bios revisions

$ lspci
00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02)
00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 02)
00:19.0 Ethernet controller: Intel Corporation 82577LM Gigabit Network Connection (rev 05)
00:1a.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05)
00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 05)
00:1c.2 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 3 (rev 05)
00:1c.3 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 4 (rev 05)
00:1d.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5)
00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 05)
00:1f.2 RAID bus controller: Intel Corporation Mobile 82801 SATA RAID Controller (rev 05)
00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 05)
00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 05)
02:00.0 Network controller: Intel Corporation WiFi Link 6000 Series (rev 35)
03:00.0 CardBus bridge: Ricoh Co Ltd Device e476 (rev 02)
03:00.1 SD Host controller: Ricoh Co Ltd Device e822 (rev 03)
03:00.4 FireWire (IEEE 1394): Ricoh Co Ltd Device e832 (rev 03)
3f:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02)
3f:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02)
3f:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02)
3f:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 02)
3f:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 02)
3f:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 02)

$ xrandr
Screen 0: minimum 320 x 200, current 1600 x 900, maximum 8192 x 8192
VGA1 disconnected (normal left inverted right x axis y axis)
DP1 connected 1600x900+0+0 (normal left inverted right x axis y axis) 344mm x 194mm
   1600x900 60.0*+ 40.0
HDMI1 disconnected (normal left inverted right x axis y axis)
DP2 disconnected (normal left inverted right x axis y axis)
HDMI2 disconnected (normal left inverted right x axis y axis)
HDMI3 disconnected (normal left inverted right x axis y axis)
DP3 disconnected (normal left inverted right x axis y axis)
DP4 disconnected (normal left inverted right x axis y axis)