Comment 9 for bug 257790

Hi
Ubuntu Hardy Heron 8.04.1 (DESKTOP and ALTERNATE) doesn 't recognize hard drive, so I can't install it, when is loading appears something like this:
ata1 : link is slow to respond please be patient (0x80)
so when I make: sfdisk -l doesn 't appear anything, the graphic interface loads well, but my hard drive is not recognize, doesn'nt appear.
with alternate CD is the same, I can't make partitions because doesn't find any HD
But in 2 or 3 times, the graphic interface didn't load, instead of that appears something like this : errno = -16 with a black background...
Well,
I tried with Parted MagiccLive Cd (kernel 2..6.24) and voilá, I can make parttitions, but that wasn't too easy to do, in normal mode I got the same error so I had to slelect FAILSAFE MODE and i got the same error (ata1 : link is slow to respond please be patient ..) many times but the process was no left until finally my hard drive was recognized so I can make partitions ext2,ext3....
is strange, Ubuntu 7.04 even 7.1 recognized my HD without problems...
specification of my HD that I got with Parted Magic live cd :

<node id="disk" claimed="true" class="disk" handle="SCSI:00:00:00:00">
<description>ATA Disk</description>
<product>WDC WD400EB-00JE</product>
<vendor>Western Digital</vendor>
<physid>0.0.0</physid>
<businfo>scsi@0:0.0.0</businfo>
<logicalname>/dev/sda</logicalname>
<dev>8d:0d</dev>
<version>13.0</version>
<serial>WD-WCAJA1025662</serial>
<size units="bytes">40020664320</size>
−
 <configuration>
<setting id="ansiversion" value="5"/>
<setting id="signature" value="b0ce1fde"/>
</configuration>
−
 <capabilities>
<capability id="partitioned">Partitioned disk</capability>
<capability id="partitioned:dos">MS-DOS partition table</capability>
</capabilities>

I atach the full file, you can read with a text editor, is xml

I'm suffering by this bug....

PD: I don't know how to make a full bug report, what command to use in live cd, even when is already installed, sorry
..but i'd learn if someone recommend me a good tutorial, i 'll understand better if is in spanish...