Comment 79 for bug 204996

Revision history for this message
tbranham (tbranham) wrote :

Hey all,

I just want to add another voice to the choir. My girlfriend's laptop is experiencing the hard lockup problem as well. There really does not seem to be any rhyme or reason for the crashes. They lock the machine totally (except the mouse cursor will still move around, even through the wireless USB mouse...); I can not ssh into the machine to get any relevant state information, so no luck there. We've tried several things listed in the forums, and every time we think we've got the problem isolated, we get smacked with another hard-reset. Her laptop is an Acer Travelmate 4400, and I'll post the requested data. Hopefully we can get this solved -- gutsy had problems on her lappy, but never to this extent!

For the record, these are the things we've tried, or seem relevant:
* Many of the lockups occur when Firefox is running, but there are still a significant number to suggest this is not the sole cause.
* Upon returning from a quick jaunt to the kitchen (for a frosty beverage...) the machine would be locked up, which made us suspect the screen-saver. Disabling the screen-saver, however, has not solved the problem.
* Disabling compiz had no effect on the frequency of the lockups.
* Several of the lockups occurred while installing or updating packages in Synaptic.

I know that is not a lot of helpful info, but hopefully it will stress the urgent need for a fix! If you require any additional information, please do not hesitate to ask!