Comment 77 for bug 1935850

Revision history for this message
Vincent Gerris (vgerris) wrote : Re: [Bug 1935850] Re: Dell XPS 17 (9710) PCI/internal sound card not detected

Hi, do you mean audio works with that option as boot arg?

On Mon, Feb 12, 2024, 11:13 bademux <email address hidden> wrote:

> I have the same problem with HP EliteBook 840 G6
>
> fix: "options snd-intel-dspcfg dsp_driver=1" works but mic is broken
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1935850
>
> Title:
> Dell XPS 17 (9710) PCI/internal sound card not detected
>
> Status in linux package in Ubuntu:
> Fix Released
> Status in linux source package in Hirsute:
> Fix Released
> Status in linux source package in Impish:
> Fix Released
>
> Bug description:
> This patch is for soundwire audio, and only ubuntu 5.11-generic
> and later kernels support soundwire audio driver, so this patch is not
> sent to groovy and focal kernels.
>
> For oem-5.10 and oem-5.13 kernels, since this bug is not from OEM
> project, it is not urgent to merge this patch to OEM kenrels, after
> the patch is in the hirsute and impish kernels, the oem kernels will
> have this patch when syncing with generic kernels.
>
> [Impact]
> On the Dell XPS 17 (9710) machine, the audio card is not detected when
> booting hirsute or impish kernels. So the audio doesn't work on this
> machine with ubuntu linux 21.04 or 21.10.
>
> [Fix]
> Backport a upstream patch, this will set the correct codec config
> for this machine: rt711 for headset, dual rt1308 for spks and rt715
> for internal mic.
>
> [Test]
> Booting up with the patched kernel, the audio card is detected, test
> internal speaker and internal mic, all work well, plug a headset,
> the headphone and external mic work well too.
>
>
> [Where problems could occur]
> This change only applis to the Dell machines with the
> DMI_PRODUCT_SKU equals to "0A5D", if this could introduce the
> regression, it will make the audio (speaker, internal mic and headset)
> can't work anymore on the Dell machine with that PRODUCT_SKU, but this
> possibility is very low, and we tested the patch on the machine, so
> far no regression is found.
>
>
> No audio/mic from internal speakers/build in microphone running Ubuntu
> 20.04, 20.10 or 21.04 . Can connect via USB headset and audio will work.
> Tried suggestions from Dell XPS 17 (9700) but this is the new model and
> fixes do not work. Currently running 21.04 with proposed.
>
> Have tried hirsute-proposed (5.11.0-24-generic) with no luck.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 21.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu7
> ProcVersionSignature: Ubuntu 5.11.0-24.25-generic 5.11.22
> Uname: Linux 5.11.0-24-generic x86_64
> NonfreeKernelModules: nvidia_modeset nvidia
> ApportVersion: 2.20.11-0ubuntu65.1
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: mblack 1698 F.... pulseaudio
> CasperMD5CheckResult: pass
> CurrentDesktop: ubuntu:GNOME
> Date: Mon Jul 12 11:21:27 2021
> InstallationDate: Installed on 2021-07-07 (4 days ago)
> InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64
> (20210420)
> PackageArchitecture: all
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: alsa-driver
> Symptom: audio
> Title: PCI/internal sound card not detected
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 06/15/2021
> dmi.bios.release: 1.2
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 1.2.0
> dmi.board.name: 012MMP
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 10
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvr1.2.0:bd06/15/2021:br1.2:svnDellInc.:pnXPS179710:pvr:rvnDellInc.:rn012MMP:rvrA00:cvnDellInc.:ct10:cvr:
> dmi.product.family: XPS
> dmi.product.name: XPS 17 9710
> dmi.product.sku: 0A5D
> dmi.sys.vendor: Dell Inc.
>
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>