Comment 14 for bug 497877

Revision history for this message
Sean Cleary (seanearlyaug) wrote :

My printer does not work anymore and I have
No System Tray Detected On This System.
And someone asked for details, so here is the dump:

sean@gamer ~ $ hp-check -t

HP Linux Imaging and Printing System (ver. 3.11.3a)

Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP

This software comes with ABSOLUTELY NO WARRANTY.

This is free software, and you are welcome to distribute it

under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:

1. Compile-time check mode (-c or --compile): Use this mode before compiling the

HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies

are installed to successfully compile HPLIP.

2. Run-time check mode (-r or --run): Use this mode to determine if a distro

supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball

has the proper dependencies installed to successfully run.

3. Both compile- and run-time check mode (-b or --both) (Default): This mode

will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------

| SYSTEM INFO |

---------------

Basic system information:

Linux gamer 2.6.35-22-generic #33-Ubuntu SMP Sun Sep 19 20:34:50 UTC 2010 i686 GNU/Linux

Distribution:

linuxmint 10

Checking Python version...

OK, version 2.6.6 installed

Checking PyQt 4.x version...

OK, version 4.7.4 installed.

Checking for CUPS...

Status: scheduler is running

Version: 1.4.4

error_log is set to level: warn

Checking for dbus/python-dbus...

dbus daemon is running.

python-dbus version: 0.83.0

------------------------------------

| COMPILE AND RUNTIME DEPENDENCIES |

------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).

note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...

OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...

OK, found.

Checking for dependency: CUPS image - CUPS image development files...

OK, found.

Checking for dependency: DBus - Message bus system...

OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...

OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...

OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...

OK, found.

Checking for dependency: libjpeg - JPEG library...

OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...

OK, found.

Checking for dependency: libpthread - POSIX threads library...

OK, found.

Checking for dependency: libtool - Library building support services...

OK, found.

Checking for dependency: libusb - USB library...

OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...

OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...

OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...

OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...

OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...

OK, found.

Checking for dependency: Python devel - Python development files...

OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...

OK, found.

Checking for dependency: Python XML libraries...

OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...

OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...

OK, found.

Checking for dependency: Reportlab - PDF library for Python...

OK, found.

Checking for dependency: SANE - Scanning library...

OK, found.

Checking for dependency: SANE - Scanning library development files...

OK, found.

Checking for dependency: scanimage - Shell scanning program...

OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...

OK, found.

----------------------

| HPLIP INSTALLATION |

----------------------

Currently installed HPLIP version...

HPLIP 3.11.3a currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:

# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]

version=3.11.3a

[dirs]

home=/usr/share/hplip

run=/var/run

ppd=/usr/share/ppd/HP

ppdbase=/usr/share/ppd

doc=/usr/share/doc/hplip-3.11.3a

icon=/usr/share/applications

cupsbackend=/usr/lib/cups/backend

cupsfilter=/usr/lib/cups/filter

drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.

[configure]

network-build=yes

pp-build=no

gui-build=yes

scanner-build=yes

fax-build=yes

dbus-build=yes

cups11-build=no

doc-build=yes

shadow-build=no

hpijs-install=no

foomatic-drv-install=no

foomatic-ppd-install=no

foomatic-rip-hplip-install=no

hpcups-install=yes

cups-drv-install=yes

cups-ppd-install=no

internal-tag=3.11.3a

restricted-build=no

ui-toolkit=qt4

qt3=no

qt4=yes

policy-kit=no

hpijs-only-build=no

lite-build=no

udev-acl-rules=yes

hpcups-only-build=no

hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:

# hplip.state - HPLIP runtime persistent variables.

[plugin]

installed=0

eula=0

Current contents of '~/.hplip/hplip.conf' file:

[last_used]

printer_name =

working_dir = .

device_uri = "hp:/usb/Deskjet_D2600_series?serial=CN04DFF43P05C9"

[commands]

scan = /usr/bin/xsane -V %SANE_URI%

[installation]

date_time = 10/13/2011 17:50:51

version = 3.11.3a

[settings]

systray_messages = 0

systray_visible = 0

[fax]

email_address =

voice_phone =

[refresh]

rate = 30

enable = false

type = 1

[polling]

enable = false

device_list =

interval = 5

--------------------------

| DISCOVERED USB DEVICES |

--------------------------

  Device URI Model

  -------------------------------- -----------------------

  hp:/usb/Deskjet_D2600_series?ser HP Deskjet D2600 series

  ial=CN04DFF43P05C9

---------------------------------

| INSTALLED CUPS PRINTER QUEUES |

---------------------------------

Deskjet_D2600

-------------

Type: Printer

Device URI: hp:/usb/Deskjet_D2600_series?serial=CN04DFF43P05C9

PPD: /etc/cups/ppd/Deskjet_D2600.ppd

PPD Description: HP Deskjet d2600 Series, hpcups 3.11.3a

Printer status: printer Deskjet_D2600 is idle. enabled since Wed 12 Oct 2011 09:06:05 PM PDT

Communication status: Good

----------------------

| SANE CONFIGURATION |

----------------------

'hpaio' in '/etc/sane.d/dll.conf'...

OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...

No scanners were identified. If you were expecting something different,

check that the scanner is plugged in, turned on and detected by the

sane-find-scanner tool (if appropriate). Please read the documentation

which came with this software (README, FAQ, manpages).

---------------------

| PYTHON EXTENSIONS |

---------------------

Checking 'cupsext' CUPS extension...

OK, found.

Checking 'pcardext' Photocard extension...

OK, found.

Checking 'hpmudext' I/O extension...

OK, found.

Checking 'scanext' SANE scanning extension...

OK, found.

-----------------

| USB I/O SETUP |

-----------------

Checking for permissions of USB attached printers...

HP Device 0x8011 at 002:002:

    Device URI: hp:/usb/Deskjet_D2600_series?serial=CN04DFF43P05C9

    Device node: /dev/bus/usb/002/002

    Mode: 0664

---------------

| USER GROUPS |

---------------

sean adm lp dialout fax cdrom floppy audio plugdev fuse netdev lpadmin admin sambashare

-----------

| SUMMARY |

-----------

No errors or warnings.