Comment 187 for bug 441941

I add the same problem with someone computer. I used the cd disk to boot the computer and backed up all the the picture and other personal document . Then I installed the new version of Ubuntu with windows and i add no more problem.

ps. other thing you may whant to look at is the configuration of the hard drive on the computer. When you dual boot windows with Ubuntu you need to put windows on your first sata boot and ubuntu has your second sata boot on your motherboard. Then , install windows operating system on the first boot sata on your motherboard. After you are done. Install Ubuntu on your sata that is on your sacond boot on your motherboard. If when you boot your computer you do not see the ubuntu menu, just go into the bios menu and put your hard drive that has ubuntu installed on it has your first drive to boot in your boot selection menu . THen boot your computer again you should now see the ubuntu menu .

I hope that this help you