Comment 12 for bug 258058

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Tommy Trussell (tommy-trussell) wrote :

I, too, have been watching this bug and confirm that nothing has changed in Jaunty. SO let's do something about it!

I also notice that the bug must be reported against the wrong package, because a) libprinterconf is in Universe and b) it's not even installed on my Jaunty system. SO let's figure out what package is being called. dbus refers to com.redhat.NewPrinterNotification, which apparently refers to the system-config-printer package.

I will set this bug to point to that package. (If it's wrong eventually someone will set it straight, but we know libprinterconf is definitely wrong.) On this system I have system-config-printer-common and system-config-printer-gnome ... so that must be on the right track.

Now that I'm looking at the package I see Bug #234822 -- it's a wishlist item for Ubuntu to detect and install the right drivers for a Brother printer. HOWEVER I know that even WITH the appropriate drivers installed the wrong driver gets chosen.

So this bug or Bug #234822 might be considered a duplicate, or maybe they're just related bugs. One of us can have a look at them and add appropriate comments as needed.

[I'm also wondering how to debug a similar problem -- I looked at Bug #131990, for instance. When I get back to my office with the Brother DCP-7020 printer I will tinker with it and see if I can tell what it says when it gets plugged in and what it says once I have everything installed.]