Comment 30 for bug 455852

Just to add what to Stephen has stated:
The customer service line is available Monday to Friday from 9:00am to 5:00pm for all timezones. It is not open on statutory holidays.

Tarek, you did an awesome job!

I brought this up on the UbuntuForums if anyone cares to add to anything I said. http://ubuntuforums.org/showthread.php?t=1355461

Hopefully, this information can get to other people trying to use the cbc video website.