Comment 78 for bug 313027

On Sat, Mar 21, 2009 at 10:51:57PM -0000, l3iggs wrote:
> "ATI/AMD is providing support for R5xx cards through the open-source
> -ati/-radeon driver."
>
> I question the level of support being provided through the -ati/-radeon
> driver for R5xx cards. -ati is broken with my R580 and it doesn't really
> seem like anyone cares too much about my bug report (342899).

Well, you received a reply to your bug from an -ati triager within a day
of your report, which you indicate partially helped. Compared with the
many bugs in Launchpad which never get a reply, it seems you're getting
pretty decent service.

Take care that you don't confuse ATI/AMD's support for bug support in
launchpad. They do not deal directly with ubuntu bug reports, only ones
that we upstream to them.

If you wonder whether we are upstreaming -ati bugs, indeed yes we are.
Look at the upstream report:

  https://bugs.edge.launchpad.net/ubuntu/+upstreamreport

-ati has the highest % bugs upstreamed of all the major video drivers.

AMD employs an engineer to work on -ati bugs, and indeed of the bugs
I've upstreamed, he responds and usually fixes the majority of them.
So you may question their level of support, but I don't!

If you are anxious to get your issue upstreamed, you're welcome to
upstream it yourself. We've documented the guidelines for doing this
here:

  https://wiki.ubuntu.com/X/Triaging#Reporting X issues upstream

Bryce