Empathy: ICQ Authorisation doesn work properly

Can you try to reproduce this issue in latest Ubuntu Karmic version and check if this problem is still occurring?

Having the following problem I would reopen this bug:

empathy doesn't have "ask for autorization-button" for ICQ -> newly added user's status couldn't be displayed

As this makes it impossible to add a new user in ICQ and see it's status I would suggest to increase importance.

If wished, I'll file upstream next week.

-> think this is a GUI part and not a telepathy problem right ?

Hi Benste. Could you explain the step by step of how the bug works and how you think it should be behaving. Could you also provide us with system information by typing 'apport-collect 385175' into your terminal. Submitting this upstream will only help you get this resolved faster. https://wiki.ubuntu.com/Bugs/Upstream/GNOME will help you do this.

Hello,

i'm also affected by this bug. I can add contacts which does not require authorization, however, its not possible to add contacts requiring auth.

Apport data should be uploaded here

Architecture: i386
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release Candidate i386 (20091020.3)
NonfreeKernelModules: fglrx
Package: empathy 2.28.1.1-0ubuntu1
PackageArchitecture: i386
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48+ureadahead2-generic
Uname: Linux 2.6.31-14-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
XsessionErrors:
 (gnome-settings-daemon:6545): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:6545): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:6580): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:6600): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (gnome-panel:6579): Gdk-WARNING **: /build/buildd/gtk+2.0-2.18.3/gdk/x11/gdkdrawable-x11.c:952 drawable is not a pixmap or window

Please forward this upstream per my previous instructions. Keeping as incomplete until this is completed.

I have sent a notification to empathy developers so you can track and follow this issue at https://bugzilla.gnome.org/show_bug.cgi?id=601917.
Regards

Reassigning to match the upstream product (upstream says it's a telepathy-haze issue).

I can confirm this bug/missing feature. Adding contacts that require authorization doesn't work. It looks like Empathy/Telepathy doesn't send the authorization request properly.
In my case the contact, after being added, was shown as offline (despite being online). Re-adding several times did not help. The solution was to use Pidgin's "re-request authorization".

I also wonder why things that effectively make Empathy useless get a "low" importance, but that won't bother me anymore. Back to using Pidgin...

I can confirm, that there still this bug. The same behaviour as in Mr. Blonde's case

"In my case the contact, after being added, was shown as offline (despite being online). Re-adding several times did not help. The solution was to use Pidgin's "re-request authorization""

It shouldn't be the solution to use other IMs to add contacts.

I confirm the bug as well. I use Empathy from 10.04 repository. Cannot add new ICQ contacts, that need authorization.
I'm stepping over to Pidgin for the moment, because this is critical for me.

If you need any additional info, just tell me...

The same bug for me. Telepathy-haze doesnt send auth request out on ICQ. Incomming requests are hanled properly with telepathy-haze. Since pidgin with libpurple knows how to send auth request on ICQ and telepathy-haze is using libpurple, I hope this is the right way to correct this bug.

telepathy-haze / ICQ / send auth request