Comment 17 for bug 255161

Can anyone provide direction to allow us to collect data (i.e. log
files, commands to run) that would help developers?

On 8/21/08, Chris Cheney <email address hidden> wrote:
> This is very likely not to be an openoffice issue since openoffice has
> not been changed in Ubuntu 8.04 since Jun 27, 2008. So the fact that
> updates fix and break printing in openoffice probably is due to
> something else, maybe cups, causing the problem?
>
> ** Changed in: cupsys (Ubuntu)
> Sourcepackagename: openoffice.org => cupsys
>
> --
> I am unable to print from open office, I tried reinstalling open office but
> it did not work. I use a brother mfc240c printer and I am running Hardy.
> Printing from other apps has not been an issue.
> https://bugs.launchpad.net/bugs/255161
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "cupsys" source package in Ubuntu: New
>
> Bug description:
> Binary package hint: openoffice.org
>
> The problem is in openoffice2.4. I'am running Hardy 8.04 When I click print
> the box opens that allows me to choose print properties. I have looked to
> make sure things like paper size was correct. When I click print I get
> nothing. Nothing lights on the printer no message. Open office behaves just
> like it has printed and yet nothing prints. My printer is a Brother
> MFC-240C. It prints fine from other apps, Firefox, Evince no problem.
>

--
Tzadik