Comment 19 for bug 45419
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| Martin Pool (mbp) wrote Re: Launchpad needs a way of easily flagging spam | #19 |
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0e1f616
(Get the code!)
Przemyslaw, Endolith: distinguishing the most useful comments is an interesting problem, and there are other bugs about it, but I think it's a different case from outright spam, which we just want to delete.
To follow on from #10: people designing this should look at Craigslist which does this very well:
* There's no confirmation and the person is not required to give a reason: they just press the button and it's done. It's very cheap so people will just do it without fearing distraction from their regular flow. They say if you flag the wrong thing, don't worry, it will be caught in review.
* Using the same system across all pages - projects, comments, branches, ... is good
* Just flagging as "a problem" is better than having the user specifically distinguish whether it's spam, abuse, trash, non-free software, ... -- it will be obvious to the reviewer
* You need a system that will scale to many small data points, with many dupes. Having just the url (or similar) and no other data makes it easy to just say "10 dupes"
* This means there's no direct feedback to the user, which is probably ok. I guess you can message them if you really want.