I suppose another option we can do which is more inline with MPT's comments is to point users to a help wiki entry, which is currently on the front page but I can move it to it's own page, that lists the ways a user can get help with a problem.
The new text would be similar to this:
Sorry, something just went wrong in Launchpad. We’ve recorded what happened, and we’ll fix it as soon as possible. Apologies for the inconvenience.
Trying again in a couple of minutes might work. If it doesn’t, and this is blocking your work, feel free to <a href="wiki link>contact us</a>. Please include the error ID OOPS-655EB8 in your message.
I suppose another option we can do which is more inline with MPT's comments is to point users to a help wiki entry, which is currently on the front page but I can move it to it's own page, that lists the ways a user can get help with a problem.
The new text would be similar to this:
Sorry, something just went wrong in Launchpad. We’ve recorded what happened, and we’ll fix it as soon as possible. Apologies for the inconvenience.
Trying again in a couple of minutes might work. If it doesn’t, and this is blocking your work, feel free to <a href="wiki link>contact us</a>. Please include the error ID OOPS-655EB8 in your message.