Would you mind organising a survey? It would probably be best to ask a simple, non-leading question, e.g. "What [do|would] you call the place where files go when you delete them?" Non-technical users would be more valuable participants because they're the ones most likely to be affected by a poor choice of terminology. This makes me think that an in-person (rather than web-based) survey would be necessary. We don't need good statistics on this; 15-20 participants would probably be plenty to inform the decision.
Let me know if there's anything I can do to help. I can ask a few people myself.
Hi Popey,
Would you mind organising a survey? It would probably be best to ask a simple, non-leading question, e.g. "What [do|would] you call the place where files go when you delete them?" Non-technical users would be more valuable participants because they're the ones most likely to be affected by a poor choice of terminology. This makes me think that an in-person (rather than web-based) survey would be necessary. We don't need good statistics on this; 15-20 participants would probably be plenty to inform the decision.
Let me know if there's anything I can do to help. I can ask a few people myself.