Comment 2 for bug 1852469

Hello Brian
printing is priority of course and I was able to add the printer via
interactive configuration.
I thought it's a good idea to report thing which does not work as expected
and understand that this is "cosmetic" not critical issue.

PAT

čt 14. 11. 2019 v 0:10 odesílatel brian_p <email address hidden>
napsal:

> Is your priority being able to print or run HPLIP installer?
>
> --
> Brian.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1852469
>
> Title:
> Cannot add HP M251n printer from GUI HP Setup
>
> Status in HPLIP:
> New
>
> Bug description:
> I run HPLIP installer on Linux Mint 19.2 for the first time.
> Everything was good and at the end it started GUI for HP Setup. The
> network printer was not automatically recognized and I had to put
> printer's IP address in Advanced Options. then it was correctly
> recognized as HP LaserJet 200 Color m251n. After I clicked "Next"
> button nothing happend and the button changed to "AddPrinter". Then I
> clicked "AddPrinter" and nothing happened. In the original terminal
> window I found following output
>
> Traceback (most recent call last):
> File "/usr/share/hplip/ui4/setupdialog.py", line 1307, in
> NextButton_clicked
> self.showAddPrinterPage()
> File "/usr/share/hplip/ui4/setupdialog.py", line 713, in
> showAddPrinterPage
> self.findPrinterPPD()
> File "/usr/share/hplip/ui4/setupdialog.py", line 792, in findPrinterPPD
> self.print_ppd = cups.getPPDFile2(self.mq, self.model, self.ppds)
> File "/usr/share/hplip/prnt/cups.py", line 492, in getPPDFile2
> family_class=getFamilyClassName(model)
> File "/usr/share/hplip/prnt/cups.py", line 182, in getFamilyClassName
> family_type= dict[m]['family-class']
> KeyError: 'family-class'
>
> The GUI HP Setup is stuck in this step and printer cannot be added.
>
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