Cannot add HP M251n printer from GUI HP Setup
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
New
|
Undecided
|
Unassigned |
Bug Description
I run HPLIP installer on Linux Mint 19.2 for the first time. Everything was good and at the end it started GUI for HP Setup. The network printer was not automatically recognized and I had to put printer's IP address in Advanced Options. then it was correctly recognized as HP LaserJet 200 Color m251n. After I clicked "Next" button nothing happend and the button changed to "AddPrinter". Then I clicked "AddPrinter" and nothing happened. In the original terminal window I found following output
Traceback (most recent call last):
File "/usr/share/
self.
File "/usr/share/
self.
File "/usr/share/
self.print_ppd = cups.getPPDFile
File "/usr/share/
family_
File "/usr/share/
family_type= dict[m]
KeyError: 'family-class'
The GUI HP Setup is stuck in this step and printer cannot be added.
Is your priority being able to print or run HPLIP installer?
--
Brian.